Love the amazing selection of plants and pottery for them!! I was shopping for herbs, vegetables and fruit trees for my new home! I chose a Meyer lemon tree an avocado tree and a fig tree. My raised bed herb garden has parsley sage rosemary and thyme, basil and chives and dill. The vegetable garden has tomatoes, tonsil and red leaf lettuce, kale, and Swiss chard. The service is absolutely wonderful and perks like Senior discount and a loyalty program! read more

I found everything + more that I was looking for. I'm so happy with my 4ft tall Ficus Audrey, which I only got for HALF the price of the its average cost elsewhere. There were also so many healthy large leaf rubber plants and monstera deliciosas! Can't wait to revisit! read more

Armstrong Garden Centers - Nurseries & Gardening Near Me - Pasadena, California

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I received an orchid for Mother's day that was not doing well. I took it in to Armstrong Garden Center for advice even though I do not believe it was purchased there. The friendly helpful staff member trimmed the plant, explained how to revive it and taught me how & when to water. The orchid is happy now, and I'm confident I can keep it growing. Thank you El Cajon Armstrong Garden Center! read more

Horrible to see the young adult that was working moving the rose buckets around, kicking them Into place. Then kicking the other ones back in line, seeing so many rose pedals fall off. Around others shopping around too, how embarrassing. Quit , or be grateful someone is paying you. Have some pride grow up, Don't take it out on the roses kid. read more

Talk about a beautiful garden store, wow! Not only is it gorgeous but everyone is so helpful and friendly (maybe it's because they are surrounded by beauty and fresh air all day) We went in for a pot once and had to go back when one of our new plants looked sad. Turns out it wants to be outside so they re-potted it and helped me choose another plant that can live inside. We bought a gorgeous pot which they lovingly put together for us and l couldn't be happier. They have free gardening classes too!!! Parking on the side and on the street. It's like a little arboretum, go check it out. It's gorgeous inside and out,I love this place! read more

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We've been here a couple times to pick up potting soil and look around, most recently we dropped in with an actual list. I needed Jasmine, Gardenia, and several different Herbs - found most everything I came for at what I'd assume are decent prices but I skipped over checking at Osh and Home Depot. Staff is friendly and helpful and they have a good selection of most things you'll be looking for, for your garden. I'd recommend stopping in and having a look around if you're in the area. Street parking and a large private parking lot are available. read more

Anthony at Pasadena was an all star today! I've been looking for a certain type of plant and was getting frustrated because I was calling every Armstrong that I could find. I told him this and he said he would be happy to look for me. Within a few minutes he had located the scu number and the stores closest to me that had them. Good customer service is hard to come by these days, so I really appreciate Anthony's effort to make sure I was taken care of. read more

Two weekends ago my daughter and I walked in to find the perfect plant as a birthday gift for an 8-year old girl who was interested in gardening. Her parents were giving her a book on gardening; but I didn't want to give her an outdoor plant. The parents told me that they had a young lab who was good at destroying plants in the garden. So I knew a house plant would be the best option... My main concern was that I did not want to create more work for the girl's parents in taking care of something else. I was concerned that the plant be low-maintenance, pet friendly, and pretty. A friendly young woman named "Bee" helped us... Bee was great! She took us around and showed us about 5 options, and was extremely knowledgeable about each plant. She meticulously described the needs and care of each plant. She was just great! When I had the idea to also include a video to send to the parents of the birthday girl so that she would know how to care for the plant; Bee happily obliged without any hesitation to record the personalized video about how to care for the plant and even wished the girl a Happy Birthday! Her parents thought it was such a thoughtful gift. I hope Bee's supervisors know how wonderful she is! Thank you Bee! read more

I've shopped here for years and have enjoyed the nursery. This review is about today's experience. I tried to phone in about my issue, wanting to avoid making a bad yelp review, but I was put on hold with music and then cut off. So here I am. These days, a nursery is a good place to go to be outside and socially distance. I had a question for one of the male employees, outside, and as I started to ask him, he approached me within 2', and his mask was below his nose. Even though it's outside, we need to keep our masks up and socially distance. It's why the nursery has it marked on the ground at checkout. So the nursery cannot answer the phone, and employees are not careful. I won't be back soon. read more

The male manager was extremely rude and wouldn't even listen. I bought succulents on July 7th. I kept it indoors for 3 days in the shade. It was strange that the succulent could start to turn brown within 2-3 days so I brought it back to the store for a refund. The manager yelled at me, saying because it is browned, I couldn't get a refund. He said because I didn't water it within the last 3 days, I was responsible for the browning. However, upon asking, the manager said the succulents are suppose to be watered once a week. If I've only had the succulent for less than 3 days and kept it indoors away from the sun, how could a succulent brown that fast? The succulent was already in poor health when I bought it, or else it would've been fine to be not watered for more than 2-3 days that I had possession of it. It's sad the male manager was yelling at me and wouldn't give me a refund. I didn't even agree to the store credit when he just handed me the giftcard. He said it was his lunch break, that's all he is going to do, and he just walked away. What? I wouldn't trust my business at Armstrong again. read more

I just ran into Armstrong completely disheveled and frantic. My girlfriend asked me to pick up a list of items for her landscape design business, and I know absolutely nothing about plants. On top of that, I was in a massive rush. An extremely kind, patient, knowledgeable girl named Elise helped me find everything on my list quickly and calmly. (Even the items I didn't know the names of!) She was very helpful while checking out and loading in the items as well. Whoever manages this woman needs to give her a raise! Thanks again Elise!! read more

We bought a new home in Atladena and wanted to have some beautiful landscaping done. We were not really sure where to start and decided to contact some professionals to help us with the task. We had some people from Armstrong come over and help design our garden in our backyard. We told them we wanted the plants to either be edible, provide fresh cut flowers for our home, be good for the bees, or smell good. They did a landscaping sketch for us and we were excited to begin. When the actual landscaping began we noticed there were a lot of plant substitutions. Things we had agreed on had not arrived and other plants had taken their place. Big trees showed up and no one knew where they were meant to go, and getting a hold of the designer to assist us on where to now plant things was difficult. Some things turned out well, others not so much. They planted roses where I wanted roses and privet where I wanted privet, but anything not specified they took artistic liberty on. To wrap things up, 60 lavender plants arrived. Thats right, 60. Basically our backyard is mainly lavender. Dont get me wrong, I love lavender and it certainly has its place in a garden, but to have a garden mainly made of lavender is not ideal. Maybe 10 would have been a nice number. but 60 is overboard. My wife and I tried to plant some flowers in between the lavender to fill things out but its still just looks overwhelmingly of lavender. We are now in the process of replacing many of the lavender with something prettier. Also I should mention that its 5 months later and they have still not finished the irrigation and plants are dying because of it. In general, they got most of the task done. Am I 100% happy with it? No. But there are plants in the ground. read more

Armstrong Garden Centers - Nurseries & Gardening Near Me - Pasadena, California

It was my first time visiting this nursery and it was awesome! They have so many outdoor plants and also a good variety of indoor plants. I've been looking for a pilea peperomioide also known as the Chinese money plant, and finally found the perfect (sized) one here for only $12.99. The employees are super friendly and so quick to greet us and ask if we needed help with anything. The cashier was super cool too! Wish I got her name! Anyways, gonna make this a go to spot! Thanks Armstrong Garden Center! read more

Great products. Their employees are experts at gardening as well as giving great customer service

If you look at my other reviews, I'm a big fan of Armstrong. Yes, they're sometimes pricier than the bigger home improvement chains, but you get a lot more service and help for your dollar. The people who work here really seem to like plants, funny as that may sound. They are knowledgeable and patient. I've found the service to be consistent whether you're looking for a container of basil or a cart full of stuff. Even when they're stocking, if they see you walking up and down the aisle, they'll ask you if you need help. As for the selection, you can't beat it. They have most everything you'll need for that particular season. read more

Way better than home depot or lowes if your looking for gardening related products and hard to find grass and plants.

During the Christmas season the wife decided to buy an artificial tree this year. She went to Pasadena and Jesse helped her pick out a tree. From the time of purchase, you are on your own. While trying to set up the tree, it was apparent that there was no transformer included in the sealed box. Calling Armstrong was no help. There were no transformers available. The manufacture/distributor was apparently closed for vacation. So, no Christmas tree. We wrote numerous emails and made many phone calls, but administrators were also on vacation. Still no Christmas Tree. We tried to return the useless Christmas Tree, but Jesse told us that we were too stupid to know what a transformer looked like and we should bring the tree in the box back so he could open the box and show us the transformer. Jesse first insisted that it was impossible for any boxed tree to be missing anything. Then he told me that my wife had picked up the transformer two days earlier. My wife, now sitting next to me in the car said she had not been back to Armstrong since buying the tree before Christmas. Jesse continue to argue no boxed tree could possibly be missing any parts, while also insisting my wife had picked up a transformer two days earlier. Finally, Jesse agreed to take the tree back and refund our money. He asked how long it would take us to get to Pasadena. I told him that we would have to empty out our SUV and then load the heavy tree into the vehicle and then drive to Pasadena. He said fine, see you soon. After emptying out our vehicle and loading the Christmas Tree and setting off for Pasadena, Jesse called back and changed his mind stating that only a store credit would be issued, no refund. Apparently this is the low level of customer service one can expect from Armstrong. Personal insults, offers then withdrawn offer and an useless tree. read more

This location is inviting and charming when walking in, it is well kept and has a wide selection, and everything you would ever need from a garden center. Welcoming and informational staff. The greenhouse was curated exquisitely and had great display, very inspirational when walking through for ideas. Anthony in the greenhouse was very knowledgeable about plants and provided friendly service! I appreciate the staff goes the extra mile for its customers. read more

Lots of cool plants for sale at this large location! Perfect place to stop by after you go for a walk at the nearby park. Normally I frequent Heavenly Nursery, which is closer to my home, but today I was looking for some new seeds to plant in my raised garden and they had plenty of options inside Armstrong. The succulents seemed all to be in great condition too! The only thing is that the pots there are all extremely pricey. I would advise to wait for items to go on clearance before purchasing them. I'll definitely be back soon! read more

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Great garden center with a very large selection. Staff are knowledgeable and helpful. My fav thing here is the garden mushrooms. So adorable. read more

On a beautiful sunny day, this place will wipe the smile right off your face!! No kidding!! The Armstrong Garden Center, Pasadena (ZERO stars really) certainly has it's share of unfriendly, unhelpful employees - and it's a problem. I like the physical location but that's it!! I've come here for 10 years for convenience sake, but will now absolutely drive out of my way to avoid this location in the future. The employees who have worked here a long time are arrogant, unhelpful and seemingly resentful of customers. Maybe they're just lazy or maybe they just don't want to be bothered - either way - you get little assistance from some of the "established" employees. If you ask for help they invariably convey how busy they are, direct you to ask someone else -- who may then direct you to yet another "someone else". Really!! On the other hand the younger and new employees seem to really enjoy their work and are eager to help. Maybe they're horticulture students? I think their enthusiasm/helpfulness is the reason I continued to come here over the years. But now ...I'm done! While there the last time, I approached the tall, skinny, know-it-all dude who's worked here forever, with a couple of questions. If you go to this location, you know who I'm talking about. His name is Jesse. He's typically rude and acts like he owns the place. He was the only one outside who didn't appear busy, otherwise I would have gladly asked ANYONE else for assistance. Anyway, he was very reluctant to leave his conversation with another employee to answer my questions or direct me to the plants I was looking to purchase. He brusquely told me in a LOUD voice that he would help me LATER and directed me to wait for him by the doors near the register. I waited there and read and when he got there 10 minutes later, I watched for another 10 minutes as he rung up 4 other customers, never looking over or saying one word to me. After ringing up those sales, I thought he would help me, but he walked away, completely ignoring me. I had to approach him again (remember me) and ask the same questions I asked him 20 min earlier. He pointed to where the plants I wanted would be and smugly said "over there, if we had any in stock, but I guess we don't", then really quickly walked away without even answering my other questions. Wow!!! Unbelievable... that this guy keeps his job or even has a job, for that matter. And this wasn't the first time I've witnessed this arrogant, full-of-himself attitude, which he has directed at other customers, while I've been there. I see their ads say "employee owned company". Ha, ha. Obviously it isn't working out too well at the Pasadena Armstrong Garden Center, where employees have no one to answer to but themselves, while feeling over-confident in their smug attitude. As for the nice student employees... keep up the good work. You're appreciated!! But I still won't be back... not that this store even cares. FYI: The Monrovia Armstrong is bigger with more helpful employees and it's a short drive away during light traffic. There are so many friendly, helpful nurseries in Pasadena, Arcadia, La Crescenta, Altadena that there's absolutely no need to take abuse from this store. read more

I miss having an Armstrong Center near me, but I went to this one in Pasadena with a friend for fall planting season! The mums and snapdragons and pansies were all beautiful and I wanted to buy everything! My favorite was the pumpkin lantern...I've never seen it before. It looked like little pumpkin paper lanterns growing on a vine. I didn't buy it...and I've been dreaming of it ever since. :( Maybe next year... I really liked that we needed to purchase "dirt" and the staffer discussed our needs to get us the correct type of potting soil. Then they brought it directly to our car so we didn't have to carry that large, dirty bag ourselves! I'll go back to this location in the spring for sure! read more

Armstrong Garden Centers - A little fall planting today! - Nurseries & Gardening Near Me - Pasadena, California

Many flower and plant varieties to choose from. Easy to see the inventory and prices are good.

This is an impressive shop. Plants look healthy and they are reasonably priced. They also have plants on sales for only a few dollars. Last weekend I brought some plants for $1.99 and it was a set of 6 mini plants. I was also told that if your plants die, you can take it back and u will get a refund. Score! read more

I cut my finger on a pot and they gave me a bandaid, haha! People here are nice!! And they have a good amount of staff around. They have an excellent variety of herbs and veggies here and fruits ( as well as plants, pots, good fertilizers, SEEDS) etc etc etc that are already pregrown and ready for u to transplant!!! Cool. The seeds they sell here are high quality and they have better instructions than the ones from Home Depot. Also, they sell flower seeds ( Idk if they're called seeds). Don't be surprised by the bill at checkout- gardening is not a cheap sport. read more

I went here and got a christmas tree last year and a gentlemen named Spencer helped me out. He could not have been more helpful and courteous. I will be back next year to buy another tree! read more

Ran into the same old lady employee. I asked a different employee a question and they deferred to her. I forgot her name but will post it if I remember. She just isn't a friendly person at all. Doesn't care at all about the customer. read more

Thank you to Emily who helped answer a lot of my questions today re indoor plants and giving me tips on how to take care of the plants I purchased. She was very friendly, patient and accommodating. Also thank you to Brandon who took time even though he was watering the plants at the time I bothered him to give me suggestions on the outdoor plants that I could also use for my patio. I learned something about ferns from him. I am happy with the plants I got today and the services I received. :) read more

Worst experience ever! Spent almost $700 on sod, paid to get it delivered to my home and requested a phone call when being delivered because I work and what ends up happening is the opposite! The pallet of sod is left on the street and I got no phone call.! I'm so upset that I got no customer service. Never again will I purchase anything from this place! read more

Armstrong Garden Centers - Nurseries & Gardening Near Me - Pasadena, California

I hit the Newport location a few days ago and was helped by an amazing staff member. Had a very specific request after loosing a couple plants I bought there a few weeks ago. She suggested a variety I was not aware of. Perfect suggestion. Think her name was Shelly or Shiela. Regardless, was a good experience. read more

Very helpful and friendly. They also have a nice selection of pots - color, size, style.

I attempted to place a special order with them recently. I was first told that they were supposed to place an order for the plant on Sunday so I called them to check. They informed me that they would not be placing an order with that nursery any time soon. I had already checked with the nursery to make sure that the plant was available before asking Armstrong to place a special order and they had informed me that they did have many options for the plant in stock. When I asked why they didn't follow up with me if they couldn't get the plant I was told that I was one of the hundreds of "special orders". The man was extremely rude towards the end of the call and as much as I enjoyed shopping there I will no longer go to Armstrong Garden Centers from here on out. I understand that they had some issues with ordering the plant but they didn't need to be rude to me because I didn't know the ins and outs of their ordering protocols. read more

The phone line goes to a central call center and I was on hold for an hour before giving up. Why a simple garden center can't have a direct phone line and staff to answer questions is beyond me. In person experience is always great. read more

Good selection but poor to lackluster customer service.....I was unsure about 2 or 3 stars....better than HD

Sold me a Snow queen pothos that subsequently died a few days after i took it home. Upon further investigation the stems were only very recent cuttings without roots and were stuck in dirt in such a way to appear like a whole rooted plant. Disappointed as Armstrong was highly recommended. I feel scammed. read more

I came to purchase some cosmos, and while in the store, Jesse offered me some assistance. At first, he was cordial, but i guess i must of asked one too many questions, because he began to talk down to me and sneer at my questions. with like an attitude like that, i have no idea how he became the general manager of this establishment. please promote someone else. read more

Every house plant I have gotten here has died of pests within a month. My other plants from other nurseries are fine, so the pests must be coming from here. It took me four plant deaths to see the pattern. Overall, it is a nice place to walk through, lots of options, and easy parking, but be wary of the indoor selection, they are in fact too good to be true. read more

Well this is a very sad day as I have decided that my feet will rot off before I go to the Pasadena Armstrong. We have loved this store for 15 years and enjoyed the knowledgeable friendly staff. We loved going there because it is an employee owned business and we are big supporters of such businesses. However, there has been a heavy unfriendly vibe there for a couple of years now and today's experience sealed the deal for me. The cashier, whose name I know but will keep to myself, was extremely unfriendly and aloof and when I told her how I felt about her treatment of shoppers I was suddenly the bad person. I simply asked her to please pretend she cares about the customers a little. I didn't take it personally because she treated the other 2 customers just the same. No hello, no thank you, no eye contact, and shoves the receipt at you like you a piece of horse manure. Perhaps it's too much in today's society to ask to be treated respectfully as a human? We will be shopping at another location or maybe shop at a different nursery altogether. read more

Really strange experience at my neighborhood Armstrong today -- After spending some time looking for something specific (unsuccessfully), I brought a purchase to the register. There were two people working checkout. One was on the phone and she was very busy, the other (the assistant manager according to his photo on the wall) was helping someone else who had a sprig of bougainvillea in her hand. This went on for some time - neither on the two acknowledged my existence. The phone call order went on, the bougainvillea got discussed, and then the Asst. Manger continued seemingly incessant chatting with its' owner. The person on the phone set the receiver down and called for another cashier. The chatting (phone and bougainvillea) continued. Finally another employee came in from the yard -- but not to help me! He started chatting with the assistant manager and the bougainvillea lady. All told, it took about 15 mins for me to get acknowledged, and when the chatting finally stopped, the Asst. Manger glared at me and grunted "are you ready". I told him that a had a question about a specific plant that blooming all over the neighborhood and I described it to him. "Can't help without a picture" he snarled. Really? After chatting with the bougainvillea lady for 15 mins, and not making a sale to her, he had no time for a paying customer. I let him know that I was not pleased. He said nothing. Not "sorry". Not "thanks". He just took my money. He was truly the least responsive and least helpful person I have ever encountered. I literally just bought a house in Madison Heights within blocks of the store, could have been a great relationship. NEXT! read more

Really nice helpful staff at the La Canada location. Love how easy there store is to navigate and they have a wide selection of plants!