I just took my niece to get some pen, pencils, journals and the such. She loved the choices and…read morethe selection of all those items. I spent some time checking out the RISD inspired items like t-shirts and mugs and I loved the designs and the colors. Very bright and colorful. The staff was helpful and friendly and there was always someone close to ask questions

I arrived at the store today, Thurthday, 1/22/2026 at around 11:00 am to purchase watercolors. The…read moresaleswoman at the main desk remembered me from previous visits. Suddenly, the police were called. Two Risd police officers arrived, detained me, and demanded my ID. I had no idea what was happening and was completely shocked After speaking with the store manager, the officers told me that about two years ago, when I purchased earrings at this store, I HAD TRIED THEM ON, WHICH WAS APPARENTLY NOT ALLOWED TO TRIED THEM ON! .. The same saleswoman who sold me the earrings at the time was at the desk today and she/or the store mange called the police today. she disappeared immediately when the officers arrived. The police officers themselves seemed surprised by the accusation. I am still struggling to process what happened today. I do not recommend purchasing anything from this store--mainly of course because of the disturbing and behavior and ridiculous accusation made by the saleswoman/manager , as well as the store manager's entirely lack of judgment, also of the exorbitant and unrealistic prices of this store. Therefore, I returned the set of necklace and the earring. The entire incident caused me significant emotional distress, and I remain shaken and upset by the injustice event I experienced due to the store manager's poor handling and poor judgement It is a shame and a disgrace... He/She showed a complete lack of judgment and caused me trauma for no fault of my own. If the saleswoman had asked me not to wear the earrings, there is no way I would have worn them.I complied immediately, after she asked not to wear the earrings.I am confident that the store's security cameras will fully corroborate my account of these events. The decision to involve law enforcement over an alleged incident from about two years ago about trying on earrings that, In addition, I would like to clarify that I purchased the earrings, and returned them in full compliance with the store's return policy. After the incident, a third party who heard about what occurred speculated that the saleswoman may have lost her commission on the returned item. Its raise the possibility that she made sure to inform the store manager that I was in the store, Since almost intentionally the moment I arrived at the store until the police arrived, she was busy texting on her phone. What deeply concerns me is that despite the fact that approximately two years had passed since that purchase and return, the saleswoman appeared to act in a retaliatory manner. Her behavior felt targeted and disproportionate, as if she were deliberately singling me out or "hunting" me, which ultimately led to an unfounded and humiliating escalation of the situation.This whole Spiel were not in my awareness when the officers approached me. This was and still shocking, absurd, unjustified and demonstrates a serious failure of managerial judgment. This action caused me undue distress, profound public humiliation and emotional stress, for which the store bears responsibility! The police made me sit on a chair at the store entrance while questioning me, as all customers watched, causing me public degradation and personal shame! I expect an internal review, and apology from the store manager. This is serious and troubling enough and on its own, and it raises the concern that it could happen again to any customer! The question also arises as to whether calling the police over the wearing of earrings on my ears is lawful and legitimate??? The store manager's actions constituted intentional harassment and abusive conduct! There was no legitimate basis for the manager's action, He abusing his authority and exploiting his position. I believe the manager targeted me as an immigrant, identifiable by my accent, believing I was easy to haras, as well racially motivated, despite my being an American citizen with 40 years in the field of education. Such behavior from management is unacceptable and warrants attention!

Cute stationary store that carries a ton of stuff for the paper crafter…read more One of the few shops in the area that offers quilling supplies. The price for quilling papers was on par with buying them online. They had lots of paper punches, embellishments, tools to decorate paper, envelopes of many different colors and even some decorations for the home. The store didn't seem cluttered. Very friendly staff.

Tons of scrapbooking supplies. And everyone is very helpful. One of the women there told me the…read morebenefits of different adhesives for my cards. Looks like they may have classes. Give them a call first. Parking good. In a little strip mall not far from downtown Mystic. So glad I found this place!!!!!

I know this isn't like the normal art store review but I wanted to mention how amazing they were…read more The knowledge from the staff in this store blows me away. An emergency left me in the ER with doctors and nurses asking me whether a small piece of dried yellowish paint was acrylic or oil, artist or other-- I had no idea. The only thing I could think to do was hurry to an art store and ask if they knew. My first stop was Michael's and the glazed over distant look in the employees eyes told me that I was wasting my time there. My brother-in-law shops at Riverside Art so I thought "what the Hell..." After just a few minutes of crumbling, smelling, and diluting they were able, with 100% confidence, to tell me exactly what kind of paint it was. Because of the strange color they were even able to give me a specific brand. Not too bad when all I brought them was a piece of dried paint and a whole lot of anxiety. They took a genuine interest in my problem and did the best they could to help me-- for that I am very appreciative and have been recommending them to everyone who asks me about art or framing.

30 year customer - I bought all my daughters art supplies there for years, did all my…read more framing there , bought prints etc.. Very disappointed recently - paid for a custom mounting of a canvas print - I gave careful instructions on my request - when i went to pick it up, I found that the image on the print was bent around the edges of the underlying frame. The painted image just ends in space - When I mentioned this, the young lady was dismissive - " these things get stretched when they get mounted" - Understood. So they actually mounted it on a framework that was too small. Too bad for me. I don't think it is reparable. I dont mind if mistakes are made. Just be respectful.

Poor experience. Unable to successfully complete a framing project with quality results and charges…read morewere excessive. Would not recommend.

I highly recommend this art center for all of your framing needs. I received excellent customer…read moreservice and a quick turnaround time. They did an excellent job handling my fragile art. I absolutely love how turned out.

Pro Chem will take care of all of your textile arts needs. They've got dyes, batik supplies, fabric…read morepaints, safety equipment, greige goods, instructional books and so much more! In a world of Super Mega Corporations it's really nice to have a reliable source such as Pro Chem with real human employees to answer any questions or concerns you may have. The office staff are so nice and will rush a pickup order for you at any time. Now, this is by no means a retail store. Their offices are really just administrative staff and order processors so you'll have to do your shopping and browsing either online or in their catalog. They ship every where but if you're in the Fall River area, you can pick your order up to avoid shipping fees. I highly recommend you peruse their website, it's a great resource for not only textile supplies but they also have hundreds of instructional pamphlets that you can download and print for free.

I can't stress enough how amazing the customer service is from Pro Chemical & Dye. I've been tie…read moredyeing a lot this year, and find myself running out of colors in 2 weeks. They have regularly been able to get more dyes to me within 2 days. The dyes are top notch and they have all of the ancillary chemicals I need as well. You have a customer for life!

All craft roads lead to Playtime--an unassuming yet remarkable arts and crafts supply store in…read moreArlington Center. As a gifter, I don't fully understand how I didn't know about this place before, but I'm so glad I do now. I went for a family project recently when closer craft shops didn't have what we needed. There's an abundance of arts and crafts supplies here, housed in two interconnected basement rooms, along with an impressive paper and picture frame selection (among other items) on the first floor. The atmosphere is one of a kind--more like an arts-and-crafts boutique curated by the owner, with items you won't easily find together elsewhere. Because of the sheer breadth, some categories (like fabrics, for example) have a smaller variety, which is just an observation, not a critique. Ribbons are unrivaled. If you don't have time to wander, ask--the best part of our experience was the owner, Carol, and the staff (thank you, Lilly). They are wonderfully kind, patient, and creative, offering thoughtful, gentle advice for your projects and genuinely care about their customers. Tip: There's a parking lot in the back or bus 87 drops you off right in front, literally. Highly recommended local business.

How in the WORLD have I lived in Boston, Brookline, and Cambridge for decades and not known about…read morethis place. A friend recommended coming here w/ my mom to look for yarn for her knitting projects and my friend prefaced that this place was the BEST for any type of arts, crafts, decor, etc. Well, WOW!! And funny enough, my mom used to go to this store when she was a little girl in the late 50s-60s to get Nancy Drew books. She said it was EXACTLY how she remembered as a kid. I was awe struck by everything this store had. I will definitely be making this place a regular stop for gifts for people and for fun. Forget going to places like Michaels. Come to this local, family-owned business which I guarantee will have whatever you are looking for. It's an incredible place.

I will drive an hour of my way and then spend $100 on things I don't technically need, I love this…read moreplace so much. Great art supplies, including items you might never see in another store for all types of painting and drawing. Add that with tons of cute and affordable gifts, and then after visit the toy section and you're sure to find something for the kiddo in your life. Great place to go for holiday shopping because their prices are competitive and you get to support a local business instead of a big box, plus you'll be lucky to see these items anywhere else! On a recent trip, I bought drawing supplies for me and magnatile minis for a Christmas gift. It can be tricky to find the staircase down between the other colorful businesses on the street, but give it a shot and you won't be disappointed.

The art supply: A very nice selection of art supplies. Sad to say that even with their selection of…read moresketch pads, they did not have the BF's favorite brand. They did have a lot of good stuff in the little back room past the cash register. I even found some heavy duty thread on clearance. The gallery: They are currently showing "Mans and Other" by George Herman. You can make your own judgement if you go. One tip: the paintings change as you get closer or further away.

I have always found the staff at Jerry's in Providence to be knowledgeable, accessible, and…read moredownright nice. Great selection of inventory and competitive pricing and I appreciate the staff recommendations whether in conversation or in notes alongside the product. Well worth the trip.

Always great selection for artist, but what distinguishes this place is the customer service!…read more Helpful, friendly and knowledgeable. I got a better price working with the staff than on-line. Well worth the hour drive to visit these nice folks.