Acosta Plumbing, answer right away, make the schedule EASY, Plumber Show up at the appointment on…read moretime. Work was performed extremely well (Frank is a Professional and Polite Person), nice to deal with people like him. Nicole at office make EASY to pay and provide payment Receipt. I really recommend this company to anyone.

Why do emergencies always happen on weekends and holidays???…read more The Friday after Christmas I was awakened early morning to a plea from my downstairs neighbor..... apparently something in my bathroom was leaking through to their bathroom ceiling!!! What a mess! Who knew what lurked below the surface?????? Fortunately, Acosta Plumbing answered my frantic phone call. AP Office manager Nicole responded with concerned understanding of the [emergency] situation. Frank Acosta himself was at my home within an hour to assess the issue with my building's management and engineer. Everyone got 'on the same page' to resolve the problem and a schedule was implemented. Acosta Plumbing took care of everything INCLUDING the Permit process. We each had jobs to do and accomplish. My job between Christmas and the first week post-New Year's was to find replacement tile for the shower base which did not require 10-12 weeks delivery along with possible Tariffs and delays AND would coordinate with the rest of the bathroom design. During the holidays, many business are closed. A challenge, indeed. Plus I did not want to inconvenience my neighbor for longer than absolutely necessary. Finally all the pieces of the puzzle were assembled and the AP team did its magic! Acosta Plumbing is TEN-Star!!!!!!!!!!!!! Fabulous Team of Professionals!!!!!!!

Absolutely excellent experience from start to finish. They responded quickly, were professional,…read morefriendly, and extremely knowledgeable. The work was completed efficiently and with great attention to detail, and the pricing was very fair. It's refreshing to find a company that combines great customer service with quality workmanship and integrity. I would highly recommend them to anyone needing plumbing services. Five stars all around!

Very unhappy with the way this guy does business. He quoted me $2100 which we agreed on and I paid…read morehalf upfront. He had completed the exact same project for my neighbor who stated "Came out the next day and pulled a EZpermit from the City of Miami. Total cost was $2300." Upon entering my building the guy says he doesn't have a permit, didn't know he needed a permit, and I had to pay him an additional $650 for the permit. I said no. I can't afford that. We argue back and forth and he says he's going to charge me more if he has to leave and come back. Mind you, he already had $1,055 of my deposit so I would have lost that. I relentlessly said an absolutely not. The guy does the job anyway, says "I'm going the extra mile here. Hopefully you'll appreciate it in the end." Claims he's doing me a favor by charging me $50 less. So my $2100 original quote becomes $2675. He claims he didn't remember doing my Neighbors project continues with excuse and excuse why he is owed the extra money for the permit. This is BAD BUSINESS! Do not go to these people. I can't believe someone would do this and with a smile on their face. Pitiful. **Long story short-this business did not have the proper permit and then charged me an additional $565 for their own mistake. Period. Words and lengthy replies are merely word salad to try to justify the main problem; charging me $565 for your mistake. **Update: This guy has relentlessly called, messaged, and sent me lengthy voice notes stating how he "hopes he never has to work with a client like me again." Not only did I pay for this guys mistake but now I'm reminded of how his inappropriate male toxicity has been implemented to intimidate his clients in to paying for his unethical business practices.

The good part was that the lady call me to cancel the service, but I was waiting half day for a…read moreplumber that never came. I can't rate the service because they never arrived my place, but they look like with not rush they could solve your issue.

Tried to charge $1,800 for a laundry box replacement. Job should have been $350 max. Very…read moredishonorable business practice.

I had them do pipe work on my outdoor sink. They did a good job. I would recommend…read more I had them do pipe work on my outdoor sink. They did a good job. I would recommend. Update: I called them again to install my kitchen sink.

I ended up needing to replace my garbage disposal. Juan was very helpful and responsive. Juan…read morehelped resolve this issue within a few days (rate-limiting steps was me buying the garbage disposal and hearing back from building management). He gave me recs of what garbage disposal to buy, submitted the paperwork for building management, and came at the exact time he said he would! On top of that, he quoted a very reasonable price for his services. Efficient and professional. Thank you, Juan!

I have a professional looking kitchen faucet. The kind with a long neck and coiled looking stayer…read more Anyway, sprayer wouldn't retract...I tried turning to de tangle and ended up twisting up and now had no water flow. I could not untangle and had to call plumber due to access Well after arriving...and I explained what I did and how it would basically be him with longer arms being able to twist back I to place ...plumber did it took less than 5 minutes and ( drum roll please ) Charged me 80 dollars But I got a break!!! Normally he would've charged 110 Don't call these people unless you're desperate

I'm here just to share my experience, they don't have pricing reference, okay understandable since…read moreit's all about plumbing works, problems may vary. But they dot tell you how much the price would be approximately right before they start doing their job when they understood exactly what the problem is. Then quoted me $425 for literally just checked the problem but had done NOTHING AT ALL. One thousand question marks??? You can gauge people like this during Covid-19 time? I had other plumbing companies to fix the pipe problems for me never got charged more than $180 and plus this company didn't do nothing. Instead I wrote them a $250 check and that's it, along with this bad review and will never choose this company, also will tell my friends to stay away from this company.

Incredible experience with Hernandez Plumbing! My kitchen sink faucet stopped working all of a…read moresudden and after reaching out, they contacted me immediately to schedule a service. Deya on dispatch was a pleasure to speak to and got a plumber out ASAP. Octavio arrived at my home a few minutes before the scheduled time and immediately identified the problem. He was able to get a replacement piece and walked us through the whole process before installing. While here, he discovered our faucet head was also damaged, so he did some troubleshooting to make sure we had running water while advising us on what to buy to fix it on our own. This company is honest and reliable, with employees who truly care about providing service that goes above and beyond. I highly recommend them!

We had an amazing experience with Hernandez Plumbing! They completely repiped our home as part of a…read morefull renovation that included the kitchen, bathrooms, and showers. Their team was professional, efficient, and detail-oriented from start to finish. They pulled all the necessary permits and made sure everything was done to code, which gave us so much peace of mind. The quality of their work is outstanding ,everything runs smoothly and looks great. If you're looking for a reliable and experienced plumbing company for any size project, I highly recommend Hernandez Plumbing. They made a huge renovation project feel seamless

Rafael García arrived on time and was prepared, He installed all the new fixtures and repaired two…read moretoilets for me that had not been scheduled. He was very clean and came fully prepared. He was efficient and communicated continuously keeping me informed of his progress. He tested his work repeatedly to ensure that it was perfect, Look no further, you just found the best..

I contacted Raphael recently to diagnose a problem. I was having in my guest bathroom. He was…read moreprompt, responsive, and knowledgeable. With an a short time, the problem was diagnosed and corrected. I would hire him again!

Excellent work and customer service. I highly recommend this company for all plumbing needs. I…read morecalled them for an emergency and they arrived quickly and had all my bathrooms working properly fast and efficiently.

Cutler Bay Plumbing is absolutely amazing! I had a small leaking underneath my kitchen sink and I…read morecalled and spoke to Jenny. Jenny is friendly and was able to dispatch a technician ASAP. Bernardo the service technician was fast and efficient. I am very grateful and extremely happy with the fast and attentive response. Also Cutler Bay Plumbing is also very affordable and overall I'm am happy with the price and outstanding customer service. Thanks a million Cutler Bay Plumbing.

To the owner of Cutler Bay Plumbing:…read more ​Everything that I wrote in my review of your company happened exactly as stated. I wrote a review of our phone conversation because it was the most bizarre interaction I have ever had with a service provider. Your requests were irrational, unrealistic, and irresponsible. ​You literally asked me to take photos of my two toilets. When I stated that I did not see how taking photos of the toilets would fix a main line clog, your response was even more unreasonable. You told me that you did not want photos of the toilets themselves; instead, you wanted me--a non-plumber--to remove the toilets and take photographs of the sewage pipes. At that point, I realized the conversation was going nowhere and ended the call. Only an unprofessional outfit would make such absurd requests of a potential customer. ​Following that call, you phoned my home several times, which concerned me enough that I took the necessary security measures. Do not ever call my number again to complain about a legitimate, honest review of your business practices.