Originally, I left a 5-star review because John installed two toilets for us at a reasonable price…read more He did forget to caulk them, but he immediately came back and fixed the oversight. Unfortunately, one of the toilets has never functioned properly--it constantly runs and struggles to flush. Despite John returning several times, the problem was never resolved. We later hired John for other odd jobs, including installing a garbage disposal and fixing water backup into our dishwasher. As always, he was punctual and friendly. However, the garbage disposal was installed incorrectly, which caused new problems. He also accidentally caused some minor floor barrier damage while working in that area. To his credit, he offered to repair the damage right away, but I declined because I appreciated his willingness to help. The next day, when the water backup issue continued, we called him back. To our surprise, he asked for MORE money to revisit the SAME problem he had originally been paid to fix. Even after paying again, the issue still wasn't fixed. We ultimately had to hire another company, who immediately discovered that John had not removed the knockout plug or connected the dishwasher properly--something very basic for that type of installation. Overall, while John is personable and punctual, I cannot recommend him due to repeated problems, additional charges for unresolved issues, and ultimately needing to pay another professional to correct mistakes. Seems like an overall good guy trying to make a living but he needs to take his customers into better consideration if he would like to keep them.

John was quick, punctual, talented, and professional! He repaired our kitchen drawer with speed and…read moreaccuracy. I highly recommend for your next project!

Omar is knowledgeable, experienced and informative. His crew is very polite and conscientious too…read more The job of sealing all of the tile, grout and countertops in my newly built house was completed to perfection and a day earlier than quoted (1 day vs. 2). Everyone at Platinum communicated with me extremely well. I knew just what to expect and there were no surprises. My stone and tile looked perfect when they were done. I couldn't be happier I chose Platinum Tile & Stone Care.

All went smoothly right from the beginning. Good communication…read more Courteous service. And, finally,a beautiful job done! Our floors look like new. We are so glad that we chose Platinum Tile.

Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

I had Vlad and his crew replace the old tile and shower pan in my shower recently. They also…read morereplace the drain. I was very pleased with the quality of work they did and would use them again for any tile job.

Yes Tile recently completed our master bathroom shower remodel, and the entire process was…read morepleasant. Vlad and his team, especially installer Walter, were incredibly professional, courteous, attentive, accommodating, and committed to delivering high-quality work. We're also impressed by Vlad, the business owner. He's a hardworking and ambitious individual, and we believe he'll achieve great success in his craft. We highly recommend Yes Tile, especially if you're looking to support a good small local business that offers excellent service at fair prices.

I never knew this wonderful place was right under my nose. These guys bent over backwards to help…read moreme find just the right stone and engraving for a memorial rock The piece they produced is absolutely perfect. They head what I wanted, they designed and produced it, and they had it ready way ahead of schedule. I can't recommend them too highly. Friendly, helpful, attention to detail and very reasonable pricing.

Finished our downstairs tile remodel with tile obtained from Design Tile. Kristen was awesome to…read morework with. Very precise, accommodating and responsive. They gave us amazing service and beat the price of rival stores and even beat Lowes on some bullnose. Absolutely the best place to go for tile and I've bought some granite slabs from them too!

Jaymes and his crew did an amazing job on my new quartz kitchen countertops! From start to finish…read morethey made everything easy and professionally done! Plus, they did it for half the cost that Lowe's and Home Depot would have charged me. My next stone/tile job I know who to call! Jaymes at Stone Creations of Nevada! You guys are, 'the best'!

Very happy with how this project turned out! It was a slow start. I had called Jaymes and left a…read moremessage telling him about the project. It took him a month to return my call but that didn't bother me because anything construction related is so much in demand right now, I was just happy to get a call back. Plus it worked out timing wise because when he returned my call, I was ready for the countertop portion of my project. Jaymes was quick to come over and take measurements and he recommend a few places for me to look at slabs. The next day, I had a slab picked out and he sent me the estimate. Once I paid the deposit, he had the countertops installed within 2.5 weeks. The turnaround time amazes me because I was expecting it to take at least a mont, again because of all the construction needs right now. I was not completely happy with the installation crew. They told me they were going to have to make a seams down the middle of the counter and backsplashes, which surprised me because Jaymes had told me the seams would only be in the corners. But after speaking to Jaymes about not being satisfied with multiple visible seams, he was able to accommodate my requests and put the seams in the corners. Also, the installation crew dented a cabinet while they were installing. The handles that were installed later covered the dent up so, no harm. Overall, I am very happy with the quick turnaround and the quality of the work. Jaymes did a great job lining up the grain patterns on the slabs so the backsplash matched the direction of the countertop. I would definitely use Stone Creation again and Jaymes was very easy to work with.

I had a really bad shower install years ago. The grout and caulk/silicone were a mess. Rather than…read moreredo my entire shower I gave Marquis a chance to fix the disaster. He took a mess and made it look pretty damn new. He's very prompt, polite and professional. Highly recommended.

I called Marquis initially needing to have cracked tiles replaced - after seeing that they were…read morecurved edge tiles that would be very difficult to match and replace without unintentionally damaging nearby tiles, he recommended an alternative and much more practical option of sealing the cracks with grout. He even asked for additional photos of the shower to see if there were other areas that needed to be re-grouted or caulked. Marquis showed up the same afternoon, was so incredibly professional, and did such an amazing job that we don't notice the cracks at all now. We are so glad we found him and wouldn't hesitate to call again when we need grout or tile repair work!