I purchased an office chair from Arranged for Comfort for almost $900 in August 2021. The chair was finally delivered in December 2021. In April 2022 I reported to Arranged for Comfort that my chair was broken. In July of 2022, a repairperson came to fix the chair but did not have the correct part. In November 2022, a repairman was scheduled to come fix the chair but did not show because of a scheduling mistake. In January 2023, I spoke to the store manager in person and asked for my money back. The manager promised me that she would arrange to swap my broken chair for a chair in their showroom during the week of Januay 23, 2023. I never heard from the store or the store manager again and it's February 2 21, 023! I have not had a good experience with either the store or their product. My experience with this store has not been good. read more

I have bought an ergonomic chair and driving support cushion from Susan Hannah and Arranged4Comfort and am satisfied with both. Susan was helpful and pleasant to deal with. She has been working in the ergonomics and wellness business for more than 15 years in this area. She handles business accounts and also sells retail direct to consumers from her store on Laurel Ave. If you want to improve you or your team's work productivity and general wellness go and check them out. read more

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My chair is great; the service was not. Communication is hit or miss, depending on who you are dealing with. read more

About 6 months ago I started getting a numb feeling in my calfs. It got worse and worse as the days went on and as I payed more attention to it I started to realize that it was my chair, and my sitting position that was causing the problem. This was quite shocking to me since a couple of years ago I had invested a significant amount (over $1000) in buying the top of the line Aeron chair. So... I went on a quest that lasted about 2 months, to learn everything I could about chair ergonomics. To my surprise (again) I found that every expert I spoke with in ergonomics told me that I am one of many, many people who have this problem with Aeron chairs, and that while they look good and "fancy" from an ergonomic standpoint they are actually not very good at all. I also tested and tried dozens of chairs, actually taking about 6 of them back to my house to try for extended periods of time to see which one was best. In the end, I found Susan at Arranged4comfort and she hooked me up with the winner! Not only did I find her to be very knowledgeable, and to have the highest quality and best designed product, but she was super-friendly and super-helpful and was willing to go way out of her way to make sure I got the right chair and right configuration for me. If you're looking to create a more ergonomic environment in your home or office, she is your lady! read more

I was having various discomfort using the computer and needed to get a chair with good forearm and low back support. I did my research and got several recommendations to go to see Susan. I was very impressed that she took the time to really understand my needs, narrow the chairs down to the most likely best-fits, and then adjust each of them so I could select the best choice. I really love the chair I got, and can't imagine being without it. I also appreciate that Susan took the time to teach me how to use the adjustments. I doubt I would have found this chair had I gone to a typical office furniture store nor would I have known how to use it so well! If your goal is to find equipment that will help you (or your employees be comfortable) then I don't think you could do any better than this place. read more

A very sloppy store. The Saturday hours shown on google search and yelp are from 11am -3pm. I arrived at the store in San Carlos at 11:10am and found that the store is not open. The hours sign on the store also shows that the store is open at 11am on Saturday. I called the number listed on the store banner and the lady over the phone seemed confused and stated that it is by appointment only. I was more confused and told her that the store sign clearly doesn't say it's by appointment only! Then the lady said that she thought I'm in San Francisco since the phone number listed on the San Carlos store banner actually belongs to San Francisco store, which is by appointment only. Great. The lady then called the person who's supposed to be in the San Carlos store and said that person is on her way since the San Carlos store doesn't open on Saturday until 12pm! Is it this hard to update your store hours and phone number? Such a waste of my time. read more

ARRANGED4COMFORT - Furniture Stores Near Me - San Carlos, California

I have a bad back and spend much of my day in front of my computer. After purchasing 3 other chairs that didn't make any difference I finally wanted a specialized chair for my condition. If you want an expert fit, you need to visit Arranged4comfort. Her entire focus is ergonomic and correct posture. My my chair has made a huge difference! It was a day and night experience for me. She also has tables that raise up, which will be my next purchase. She's very friendly and knowledgeable in seating positions and what is good for your posture. Highly recommended!! It's worth a trip to San Carlos to get the right help. Chris read more

FYI, I went down this path due to long hours sitting w/ chronic back pain. My point of comparison while trying not to disparage competitor businesses is that I've shopped at the same recognizable bay area ergonomic specialty stores that I'm sure you have or will go to. Also thru my company I had the option of ordering the company standard ergonomic chair being Steelcase Leap or Bodybilt Ergogenesis which I test drove for comfort. Lastly, thru work I've had another ergonomic specialist consult on proper ergonomic setup. Net: Motivated by lower back pain, I've done my homework a) The chair designs that Arrange4Comfort carries are very different than what I'd seen in any store and for me were much more supportive and comfortable. (I chose the Soma Ergonomics, SomaForm w/ high back. Just looking at the picture, you can see the back is quite different in shape. http://somaergo.com/products/somachair/somaform/somaform-sf-tbs My shoulders sit down and back in a much more comfortable position than is possible w/ typical and even ergonomic wide back chairs. Also the lower back just feels much more supported. . b) Susan, who helped fit me for the right size chair is truly an expert in her field. Through my work I've met one other ergonomic specialists for comparison and I instantly new that Susan had a more advanced understanding of how to size and configure to meet my needs. There was also no comparing the experience with her vs. the other brand name store were I was helped by a sales specialist vs. a true ergonomic expert. Recommend highly meeting Susan and trying out a chair she configures specifically for you. It really made a huge difference. Also, I now use a sit/stand desk as well and will never go back to full time sitting. read more

Susan and her team are wonderful! I ordered 4 chairs for my small office and everyone loves them. They are comfortable and fit each of our body types perfectly. She also took care of our keyboard trays and wrist guards. :) read more

I prefer the shop in Palo Alto as they are always there at least. This SC store is hit/miss if you stop in. They are knowledgeable yes, but not that friendly or helpful, and terrible if you want to exchange something or get help with a keyboard or thing after the sale. If you just want ergo advice and measuring, they are great. Customer Service or help, no. read more

purchased two ergonomic designed chairs maybe 4 years ago, love it!!! we saw lots of high end and more expensive chairs but not as good design and comfortable. This is definitely the place to go for ergonomic items!! super! read more

Susan Hannah was recommended to me by multiple friends and colleagues who know her work and think she is awesome. She consulted to me for an office ergonomic assessment and made recommendations on what to do re: all the important foundational components like desks, chairs, keyboard, etc. We came up with a unique solutions that was custom tailored to me. One that works well functionally but also to my aesthetic - an office that is pretty, positive, comfortable and inspiring! A pleasure to work with, Susan is as knowledgeable, responsive, and creative as she is caring, warm, and gracious to share her many years in the field. I've recommended Susan and Arranged 4 Comfort to many and now on a daily basis and am thankful every day for taking the time to ensure an ergonomic office! read more

Susan Hannah is the most knowledgeable person I know re ergonomics. She knows the products, best body mechanics and how to make it all work together. She took the time to make sure everything was right for me. She was a pleasure to work with. I highly recommend her. read more

Great for fittings for ergonomic things, but not for customer service or after-sale customer service. Prices way high compared to others.

I almost didn't go here because of the odd name (the "4" in the name just hits my ear wrong) and because I rarely go to downtown San Carlos. It was the last stop on my search for an ergonomic chair and other accessories for my home office. Don't make my mistake, save yourself some time--go here first. Not to say you shouldn't also visit other stores, because product offerings vary and you should try a wide range, but if I could do it again, I'd start here. Why? Because I was surprised at how hard it was to find a good ergonomics store in South Bay. Really odd, considering ergonomic equipment can be super expensive, yet any benefits depend wholly on your unique body. I mean, I'm a guy who buys EVERYTHING online, I NEVER go to brick and mortar stores. This was the one time I thought, "I need to try this stuff out in person with expert guidance." You'd think it'd be easy to find that, what with being in the heart of Silicon Valley. Nope. The other places I visited had some nice salespeople, but they clearly didn't have much ergonomics knowledge. And I did visit a place where the people had some ergonomics knowledge, but didn't seem interested in me I guess because I wasn't buying 100 chairs for Google or Apple. Not only was Susan the most knowledgeable salesperson that I encountered, but she also was the most engaged, thorough, and patient, as well as the least pushy about sales--exactly what I'd want from an ergonomics store! She actively encouraged me to keep trying other stores so I could make the right decision for myself. Here's what was really crazy--the customer before me took up a lot of Susan's time, but when she got to me she was still totally patient, unrushed, and thorough...and then as I was leaving, I found out she hadn't eaten lunch yet, and it was 3pm! I also overheard Susan telling a co-worker that they would need to work over the weekend on a bunch of business contracts, and yet she still gave me her full unrushed attention, even though there were clearly plenty of much bigger budget contracts for her to work on. Susan said she loves her job, and it shows. Recommended. read more

Susan Hannah at Arranged4Comfort is the person you want to see for your ergonomic needs. Her specialty is chair fittings but I have used her for an ergonomic keyboard and tray, alternative mouse, and a desktop mounting device for my three screens. The equipment she recommended has relieved my wrist discomfort and I was able to try out the keyboard and alternative mouse in her showroom. Susan and her staff give top-notch customer service. They are friendly, attentive, and you know they would take care of any glitches that might arise. (For the record, I haven't experienced any glitches.) I happily recommend Arranged4Comfort to my clients who need ergonomic assessments or assistance for employees. read more

Last year I walked into Arranged4Comfort because I was interested in ergo seats for cars because I was having pains in the back of my legs and glute while driving. Susan recommended that the seat might be the issue but recommended changing the rake of the car seat from a rigid 90ish degrees to something with a little more of a lean back (a few degrees). Susan is a genius!!! It's been about a year and I have not had anymore pains while driving. This includes a few trips to the LA area where I sat down comfortably with no pains for 7-8 hours. Susan and the store: what a gem. read more

Terrific or even good customer service is so rare today. Susan exceeds all expectations when it comes to taking care of customers. She is professional, friendly, very knowledgeable and really takes time to learn about a potential customer. As a customer service snob (me) she would get 10 stars if Yelp would let me. read more

I walked into this store with wrists in splints and in total pain. I was just wanting to see if something could help relieve the pain and Susan was my pain-free sherpa. She does not sell you- she solves. She is such a kind soul who knows her products inside and out and set me up with a mouse that has put me 4 days without pain- but better than that it has made me happy to work again. This Roller Mouse Red has been amazing. Going back today to check out chairs. read more

First, Susan at Arranged4comfort helped me get a good desk chair. I found her incredibly knowledgeable and she paid great attention to what my needs are. She also shared a whole bunch of tips on how to set up an ergonomic workspace (without trying to sell me anything). Soon after, her colleague Su helped me to design a customized movable desk (which I love!). It was amazing how much time she was willing to spend on making sure that I got the right desk for me, again without any sales tactics. When later I experienced some issues with the seat of the desk chair, Susan was incredibly responsive and had a new seat shipped to me in no time. I wholeheartedly agree with a former poster that here you get the kind of expertise that's surprisingly hard to find in the area. Don't look any further! read more