It's unfortunate that you guys close at 10:00 in the evening when a lot of people have to work or…read morehave other appointments at that time so it really makes it inconvenient thanks for being available

Expensive and a few minutes late. Give yourself a buffer if calling it close for a flightread more

I was in Kalamazoo for a night a couple of weekends ago and when I asked the guy at the desk at my…read morehotel about a taxi referral, he directed me to Godspeed.... Pros: -The cab pretty much arrived on time (not going to sweat 5 minutes). -Cab was clean. Cons: - I made the mistake of telling the driver that I was from Chicago and I'm pretty sure I received the "Big City Special" as a result. I was, needless to say, flabbergasted when we arrived at my destination, which was less than 10 minutes away and roughly 4 miles, and was told the total was $18. EIGHTEEN DOLLARS? That was at least double what I'd have paid here in Chicago, so if this guy assumed I wouldn't bat an eyelash at the heavy price tag, well, he was wrong. -There is no meter, at least not in the cab I was in. So, I'd be willing to bet that these drivers just make up the rates as they see fit. On the way to the destination, I had asked how difficult it would be to find cab late-night. The driver gave me his personal number and said he'd give me VIP treatment, to call him when I was ready. My bad, but by the end of the night, after a long day of driving and a few drinks in me, I didn't feel like screwing around with hunting down another cab (and who knew who much it would cost, anyway?), I called him. He came and picked us up (my boyfriend was there this time around) and took us back to the hotel. This time, to no surprise, the total was $19. He explained that it was an additional dollar due to the extra person and made it very clear that he "wasn't trying to rip us off". Conclusion: Don't. Or, if you absolutely have to, don't say that you aren't from the area, although, judging by the other reviews, that may not make a difference, anyway.

I took a cab home from a bar last night. The fare was $6 for two people (0.9 mile ride)…read more Today I took a godspeed cab back to my car. When we got to my car, the driver said, "that will be $8. Uhh, $10." So I paid him and tipped him. I feel like I tipped him for ripping me off.

First, the driver was very punctual and polite. The dispatch when I called was also nice. The car,…read moreunfortunately was a mess!! As a former cop car, I couldn't open my own door. They didn't remove old cop brackets in the trunk so I had to squish the two suitcases in. If both were hard-sided they would not have fit. Additionally, it scratched the hell out of my bag. There was stuff on the floorboard under my feet that should have been in trunk or up front. My feet were on plastic bottles. Lastly, the wipers clearly needed replacement. It smeared the windshield so bad it was genuinely unsafe. Uber & lyft drivers tend to take care of their cars better. Taxi companies need to evolve to current times & competition or they'll all die off.

From the owner: Kalamazoo Michigan taxi service Kalamazoo, Grand Rapids,…read moreDetroit, and Chicago Airport Transportation service

My husband and I were in Kalamazoo working for the week and needed a cab service so we found…read moreRoberts and we were so happy we did. We will forever use this guy in the future! Safe driving, Clean ride and great conversation!! Thank you Roberts Taxi for all of your help! We are grateful for you!

This company is horrible. In October 2023 requested a ride from my home in portage mi to Western…read moreMichigan University Main Campus on behalf of my daughter, the cost was $30. Just 3 weeks later, I requested another ride from my home in Portage, MI to Western Michigan University, Main Campus, and the price increased to $40. I asked why there was a price difference and the person I spoke with stated that from my home to the university was 15 miles, however, just 3 weeks prior, the same person stated that from my home to the university was only 10 miles. This company is price gouging people. Stay clear of this taxi company.

Miss bronco taxi. They said they would be there. They were. Always dependable and polite. Now uber…read moreand Lyft the accepted a 530 am and never showed. I still have to get to work.

If I could give 0 stars I would. I was suppose to have them pick up from the airport on a late…read moreflight, like 11pm. I kept calling and the person said the driver was close and they just never showed. I kept calling for like 30 minutes and eventually they just didn't answer. DO NOT BOOK.

This service was great. Everything you want from a car service: friendly, punctual, communicative,…read moreflexible, and safe.

3 friends and I used this service for a girls weekend trip for wine tours. We can no say enough…read moregood things about our experience. Joel was our driver. As 4 female passengers, we all felt safe. Joel was a great communicator to coordinate our trip, on time, and knowledgeable about the area. Highly recommend!

I moved to MI without a car, so since living here I've tried multiple cabs in kzoo, the bus, and…read moredesperate pleas to friends. I was skeptical to get into Uber because some of the business overall practices of their CEO are questionable, but with no decent cab company in town and an urgent appointment I was stuck. I took my first two rides today and it was great. There is some learning involved as most of the drivers are going to be new to the system, but I waited all of 4 minutes for my first ride and only about 15 or so for the second and the extra time was only because I was in a hard to find spot in the hospital complex. The app let the driver call me, explained where I was at, and we were on our way. The other cab company I often used would have me waiting for an hour or more at times and half an hour minimum. And those cars were sometimes very questionable. The Uber drivers were polite, friendly, and the cars were clean and sturdy. The reason I'm writing a review is in hopes that more people will try it to get more drivers out there and really get Uber going in kzoo.

Twice now we've tried to use Uber to get to or home from the Kalamazoo airport. First time they…read morenever found a driver to pick us up at the airport on a Sunday afternoon. Finally we were able to get a Lyft driver. This time I scheduled a 4:30 am pick up to catch a 6 am flight. Before I went to bed it showed I had a driver. When I checked again around 4:00 the driver info was gone. No message like we're trying to find you another ride, just nothing until 4:30 when they send a message saying they are sorry to disappoint me. Sure, I'll bet your all broke up about it. Nothing starts a trip off right like no ride to the airport. Thanks a lot. Uber is worthless in this area.

Thank you Sam for helping us out. Picking us up when Uber didn't show. Definetly recommend.read more

Called at 6pm for a 9pm pick up at Kalamazoo train station on a Friday night…read more They were there, waiting ! Courtious, decent driving and "very" reasonable rates. I will use them again ! Tried Uber n Lyft . . . . no one wanted this 9 mile trip at that time ?

After a long and incredibly busy work trip, this airport pickup was exactly what was needed. The…read moremeet-and-greet service made the arrival completely seamless, and from the moment my boss landed (I'm an EA, so I coordinate travel), everything was handled professionally and with great care. The service was excellent from start to finish, allowing her to relax for the first time in days instead of worrying about transportation. It made a lasting impression, and we truly appreciated the attention to detail and exceptional customer service. I would absolutely recommend this service and am currently booking another transport for my boss's next trip! Thank you for making me look good!

Friendly, professional driver arrived exactly on time and ensured the path was clear for me to…read moreenter the car given all the snow accumulation. Trip to GRR airport was quick, the vehicle was clean, our conversation was pleasant and drop off was right at the door for my airline. Will definitely use this service again. Should have requested the driver's name so I could request him when I next visit my family.