Had a great interaction with Josh. He was very forthcoming…read moreand transparent with sharing information. If I purchase a truck I'm 95% sure I'd buy it from Rush!

As a parts runner, I go into different stores all day long. The experience is similar everywhere;…read morebut, sometimes you come across someone who is knowledgeable, moves with a purpose, and goes the extra mile to take care of customers. Cody in the parts department of this Rush location is 5 star excellence! From the smile he always has on his face to his ability to recognize any issues and remedy the situation, Cody consistently goes above and beyond for all of the customers I see him take care of. If you need a guy, Cody is it.

BEWARE!!! I could have been seriously injured…read more Well I purchased a 2015 Chevy Cruze from Jeff the beginning of 2019 I shouldn't have let myself get rushed through it, the test drive went great Everything seemed ok When it came time to see the service and inspection report for the vehicle Jeff looked for a bit and said he couldn't find it in the system and blamed it on the car was at the Harrison location before bringing over to the Aurora dealership I should have immediately should have stopped and put my foot down but do to the used car salesmen tactics I didn't and he said he will track it down Fast forward a few weeks I had to go to the BMV in Harrison so I decided to stop by and see if they had any reports on it the gentleman over there looked all over in and out of the system nothing other than the motor had a bad smoking problem (I was never told of this) and was sent to get it fixed under warranty at a Chevy dealership that they work with The inspection was never done until that day weeks after I bought it when we had snow and ice in February He sent me down to the shop down the road further into Harrison to have a oil change and The inspection report done on it covered by them Do to me not being the one paying for it and that they hadn't been paid they couldn't let me look at it. I was about to get a glance at the report for a quick second I remember seeing a Check mark in a red box (I'll explain that later) I never did follow up with the report and have yet to see it to this day Fast forward a few months to the second oil change at the same location (Was very expensive do the full synthetic do to the turbo $89 vs $39 at a Chevy dealer) they come in to the lobby and say the tires on the car are completely worn out and they can't even rotate them (the car did have skidding and hydroplaning issues with them and I drive 30 minutes to work and curvy roads on the west side of Cincinnati)they highly recommend I get a new set. At the point I wasn't expecting to have to buy tires for a long time I had to buy them because every so often I had to drive my very young niece to places for my sister every so often so I forked out about $500 for tires A few months later this is in the winter I'm on my way to work and stop to get gas, I go to start it and the battery dies resulting in having to jump the car to get it started I was told by Jeff about a warranty on the battery that if the battery goes out they go through a company that will be $100 of the price of a new battery I gave them a call and come to find out they haven't done that in over a 1 1/2 years or so So the next thing I did was call Jeff to work something out, he basically said I'm out of luck resulting in me having to buy a new one full price Now this is just recently in July I decided I wanted to look at trading the car in before 100,000 miles hit so I found a car on this website and drove over there It was a really nice light blue 2015 Kia Soul + with about 81K on it I told him I was highly interesting in the car At that time they hadn't gotten it into the service shop to do a inspection on the car he said it would be ready Saturday (this was a Thursday) It obviously needed tires quite badly it literally looked like the previous owner took it out track racing and burned up all 4 tires the fronts were the worst I said that's fine He recommended I come in at about one and I'm the first one that was interested in it so I basically had first dibs on the Kia It's now Saturday as I was about to walk out the front door I get a text from Jeff telling me the Kia was just sold At this point I snapped because apparently all they care about is money and that's it They don't care about making sure your well taken care of they just put off the normal fly by used car lot salesman If they would have truly cared they would have called me as soon as they got that report and say the tires of the Chevy were shot as put by the gentleman at the shop If I had wrecked with those tires i would have sued them so fast I will never return again

From the owner: We are here to provide prospective car buyers with a inventory that offers variety and reliability…read more From the oldest vehicle on the lot to the newest, all vehicles are put through a service and safety inspection that allow customers to buy with confidence. We can get new car rates on used vehicles, we offer extended service contracts to protect you investment, ask about our guaranteed credit approval!

I am not happy at all with the service that I received at the Walton location my truck was…read morescheduled to go to a different truck repair shop (T3 shop ) when getting ready to get towed a representative of Fyda Freightliner stopped by and said his exact word ( bring it to us we have a bigger yard and we can assist better with your oversize load you will not fit at t3 repair) so I agreed since he said we will start on it right after lunch ok that was on Friday 11/13/2020 truck didn't get seen till late then suddenly nothing can be done because the guy who does electrical diagnostics is not work on weekends ok but Monday we will get it done also had a rear end problem well I have pleaded I offered to rent a vehicle to go after my parts needed finally tired today is Friday 11/20/2020 had to get mad the rear end that they got was no good I finally rented I uhaul truck had to go all the way to Cleveland to get a rear end for my truck and it's 9:18 Pm and I'm still waiting for my truck to get fixed if you tell me that's ridiculous but that will teach me for next time should have gone to the smaller guys probably would have been out of here faster but I figured this guys make this trucks never again will I use Fyda Freightliner just remember just Because they have a nice driver lounge and free WiFi doesn't mean it's good that's probably why they have a nice lounge your probably going to spend a lot of time there my truck finally finish Saturday 11/21/2020 never again.

From the owner: Fyda Freightliner is a Daimler authorized, full-service dealer network, stocking an extensive…read moreinventory of new Freightliner, Western Star and Isuzu commercial trucks and Freightliner Sprinter vans, along with a wide variety of all makes and pre-owned commercial vehicles for on-highway and vocational applications.

Worked with Ryan to purchase a track loader and excavator. Both machines came to us with immediate…read moreissues which needed resolved despite the fact that we told Ryan we would be taking the machine to the mountains in TN. My husband picked up the first machine and made it 20 miles before blowing a tire on the trailer. The trailer which Ryan assured us would be perfect to get the machine to TN on. A few months later after picking up the excavator and a sketchy drive to TN, we find the trailer has 2 different sets of tires on it and not only are they different but they are not even across from each other but diagonal! And Ryan has the nerve to say "those are the same tires it came from the factory with- I don't know how that could have happened." Complete lie- anyone using the trailer before we purchased it would have had the same issues with trailering and the issue would have been found- or, even more basic- INSPECT YOUR MACHINES, YOUR TRAILERS, AND YOUR SAFETY EQUIPMENT that is utilized for moving the machine. Then after the tire issue, we go to use the excavator and there is a hydraulic issue and we are unable. The machine has to go back on the sketchy trailer and returned to Bobcat. During all this, we find a coupler is damaged and needs replaced- damaged on a machine WE NEVER USED. It is a $140 fix. After attempting to contact Ryan by phone, we had to send an email to which he finally responded when he realized how angry we were with over $150k in machines, inability to use them, unsafe driving conditions, and a repair that in no way should be necessary unless Ryan at Bobcat of Tri- county is not inspecting machines and equipment he is selling. Ryan was rude and condescending on the phone- his words in an exasperated tone "Well what do you want me to do about it- it wasn't broken when it left here" and trying to justify why this isn't his issue and he isn't here to take care of his customers. If you want consistent issues and lack of follow up regardless of the major safety issues caused then shop here with Ryan- otherwise, if you want reliable, safe equipment, that works when you need it to- shop somewhere else!

After about 5 attempts to reach the service department, no one returned my calls or messages…read more Having bought a $100,000 machine there in 2019 I would've thought my business was important to them. I went nearly an hour away to the Mount Orab Bobcat dealership for service and regret having ever given the other one my business. Mt Orab gets five stars though.

Be cautious of pressure tactics and deception from this dealer…read more I purchased a car from Cincy Auto Mall last year after seeing it listed on CarGurus. The vehicle was advertised at a much lower price than what I was ultimately charged -- over $10,000 more. During the visit, the salesman rushed me through the process and was distracting me while I signed the paperwork, which I now realize I should have reviewed much more carefully. After I noticed the issue and followed up several times, no one reached out to make the situation right. Even when the state attorney general's office contacted them, Cincy Auto Mall refused to make any effort toward a fair resolution. It was my fault I didn't catch the price difference, but the lack of honesty and accountability from this dealership is unacceptable. I'd strongly caution anyone considering buying a car here from here because of their poor customer service and deception.

These thieves and shysters stole my son's money by selling this young kid a car for more than it…read morewas advertised for on a bait and switch on a vehicle that was supposedly "just damaged" on the lot. Stay far away from these bad people.