They had my truck for 3 weeks. Service advisor wouldn't return my calls and lied to my face…read more Problem was never fixed they just keep replacing the same part until you go elsewhere I guess? Service manager wont return calls. Was told id get a call back when he got out of a meeting 4 days ago...still waiting. They make you feel like you are unconvincing them by being there. Horrible place.

Worst experience I have ever had in my life. We bought a brand new Chevrolet Traverse. The day we…read moredrove off the lot, the screen went out. We had to bring it in the shop. Then we had check engine lights coming on non stop. We had coolant leak after coolant leak. We got the run around with service and getting a loaner car. We were inconvenienced with a smaller vehicle and having to fit my kids and all their stuff. We have been in and out of the shop so many times I lost count. Once we can get in touch with people there, they are generally nice. But getting in touch is a challenge. My patience has run out. We just brought it in for another leak. They blamed in on a small accident that we had with a parking bollard. The damage was hardly noticeable. I showed them where the 2 leaks were. We turned it over to insurance. They had the car for 2 months. They "fixed" it. Then we brought it home and now its leaking again. It's leaking from one of the spots that I initially showed them. Now they're saying they will not cover it. So they sent it home with a leak after fixing a leak. I am honestly speechless. I would avoid Chevrolet all together and I would stay away from Kelsey.

The service department leaves a lot to be desired. 5 weeks now.... my vehicle has been in their…read morepossession. They text sporadically but can't be bothered with a phone call. I was on hold for 10 minutes waiting for my service advisor who never answered. The next day, I received a text. I don't want a text, I would like my vehicle fixed and returned.

I got on KBB to see what the value on my current vehicle is. They have a purchase option and I…read moreclicked on it and filled out the information honestly. Within 30 minutes I received an offer from Jeff Wyler. When I brought the car in I was told it would take about 15 minutes, over an hour later I was given an offer that was almost half of what was sent to me. I was hoping that this was one of those rare honest dealerships. It is not.

This rating is for the service provided to me in the service department today. I had an appointment…read moreat 8 am and the service department was ready. I had what I thought was a tricky electrical problem. The mechanics fixed the problem, now my car runs great. I have Parkinson's disease. The staff there was helpful and considerate. I want to give a big thankyou to these folks.

I hate the car buying process. Period. Except this time. Everything was done ahead of time, I…read morewalked in, and in 1 1/2 hours I was out the door! I even had a question 2 days later and they brought me back, gave me a loaner and fixed the issue. No fussing with them, they offered and just did it! Thank you Paul, Andrew, Justin, Brandon and everyone at Haag Ford for creating a fantastic buying experience! I'll recommend this dealership to everyone!

My mother purchased a used car here and not even 5 minutes after driving off the lot to get gas the…read morecar wouldn't start back up. They took it back and said it was the "battery shifting" after sitting. 3 days later the whole starter needed to be replaced. The whole exhaust came loose and was hanging under the car, which allowed us to see it had been welded back together in multiple places and eventually just snapped. Transmission issues shortly followed that as well. If you need a good dependable vehicle GO SOMEWHERE ELSE!

Good trailer fair price. they lost my key to side door ,lost my plate from my trade in which had 10…read moremouths left on it. service department called asked me to come pick up the trailer after work was done and no one showed up the next day. 2 1/5 drive for nothing. and dinged my finder while working on it. these are facts not opinions. No apologies from service or sales. you decide if you want to buy a trailer from these guys.