As with anything that has to do with UCI staff, they are incompetent, useless, moronic, and…read moreabsolutely idiotic. Housing staff though manage to raise to new heights of stupidity. First of all, rent a private house. They call this housing, but it's just cattle farm for them to leech even more money off of students. No privacy, they enter your house at least once a month with no warning. Get ready to live with insects and sewage, or listen to everyone from the houses next to you and above since even a tent has better build quality than this place. Zero compensation when they knew very well they owe it to you and a deluge of threatening emails once you take legal action. This toilet is not worth it.

Been here 9 days. So far I have dealt with sewage flooding, a spider infestation, and in general…read morejust being given the keys to a filthy apartment. If I had been given the chance to see this place before I moved in (you know, like any normal renting situation where they aren't blatantly taking advantage of students), I would not have accepted it. See photos below.

We recently submitted a maintenance service request and received assistance from Juan Gamez, one of…read morethe maintenance technicians in our community. Juan went above and beyond while repairing our AC unit. Not only did he resolve the issue, but he also took the time to explain what caused the problem and provided helpful tips on how to prevent it from happening again in the future. His willingness to educate residents and answer questions is greatly appreciated. In addition to completing our maintenance request, Juan consistently greets us whenever we see him around the property. His friendly and professional attitude makes a positive difference and helps create a welcoming community atmosphere. Thank you, Juan, for your excellent service and dedication to the residents.

Hi: I'll like to…read morethank you to Jasmin Frías Ramirez she has helped tremendously on my request. She went above and beyond I never had such an amazing customer service like the one Jasmin provided for me. In the future I'll like to continue to get her as my contact person if I ever have issues with my things. She deserve any recognition that she can. Thank u Sincerely Mariana

WOOHOO...another first review…read more In my opinion, I thought this housing was perfect. Our building was in the middle of everything, close to the community center, mailing center, and the Mesa Commons. The Viento building was created as a Unit 1 Hall. This means that it was one of the first building to be created. Another reason why this place was perfect was that it was only 2 stories. Yes, it may seem fun to have more floors and more people, but since we only had two floors, all students who lived in the dorm knew each other very well, and some GOT real close as well. In other words, the number of students living there was perfect, not too many, not too little. And from my previous knowledge, Viento was known as a party dorm. Here is a small description of the housing: Mass Media and Communication Hall Viento Students are provided opportunities to explore forms of broadcast media, such as radio and television, forms of print media, and the fields of video and film production through hall programming events, faculty interaction and community dialogues about its usage and influence in society. In addition, students will be encouraged to explore leadership and career opportunities in the world of broadcasting and communication. Living in this community will introduce residents to such campus-wide leadership/broadcasting opportunities, as the KUCI-FM campus radio station, the New University student newspaper, 24-Hour Mad Film Dash, and other UCI programs. UNTIL THEN!! ^-^

I absolutely loved my first year living in Cielo. Rooms were fairly spacious in comparison to my…read morefriend's dorm rooms on other college campuses and I was easily able to become close with my hallmates. A con would be the fact that there's only 2 washer and dryers for the 54 of us that lived in the hall, although that may be different depending on which sized hall you wind up in (Cielo was one of the 10 first halls to be built and are the smallest). Being in one of the smallest halls allowed everyone to become more close and comfortable with one another. I lived in a Mass Media themed hall which is a great hall since many different majors lived there, allowing every type of personality to live there and there was a friend for everyone :) the most memorable year of my life and I was very sad to move out. Would recommend! Edit: Another con would definitely be the tiny showers we have to use; very hard to shave in if you're a girl as it's just a tiny cube of space. I was able to get used to it, but am happy to be having a full bath and shower in my apartment next year :) Another Pro: Mesa Court in general is very pleasant, lots of green everywhere and they keep it looking nice and clean. Raccoons come and tear up trashcans at night but maintenance always clean it up. I'd often just sit and relax on the balcony facing the back of the building as the view was nice and calming. A good way to relieve some stress if needed

Management is terrible, and they do not care about staff or residents. If you're a student applying…read morefor ACC, live anywhere else but VdCN

BLACK MOLD EVERYWHERE!!! Live here and you will be so sick…read more My apartment is falling apart the dishwasher broke and the sink and bath tub are growing crazy stuff from the drains no matter how often i clean it. There's black mold in the floors and the vents and all over the fridge and no one cares. Or helps. And it's so expensive. DONT LIVE HERE!!!

I just want to give a huge thank you to the Newport North maintenance team--especially Jesus! He…read moredid an amazing job fixing my air conditioner after I spent a few hot days without it working properly. He responded quickly, got everything running again, and was so kind and professional. Thank you, Jesus, for your many years of dedicated service to the residents of Newport North Apartments. Your hard work and commitment are truly appreciated!

To the Irvine Company Leadership Team:…read more I am writing because exceptional employees deserve exceptional recognition, and Tabitha is one of those rare individuals who should be celebrated. In today's world, it is easy to remember poor customer service, but it is unforgettable when you encounter someone who consistently exceeds every expectation. That is exactly who Tabitha is. She is, without question, one of the most remarkable customer service professionals I have ever had the privilege of interacting with. Every conversation with her leaves me feeling heard, respected, valued, and genuinely cared for. She approaches every interaction with warmth, empathy, patience, professionalism, and an authenticity that simply cannot be taught. What makes Tabitha extraordinary is that she combines an incredibly compassionate heart with exceptional competence. She is knowledgeable, resourceful, organized, responsive, and consistently follows through. She anticipates needs, communicates clearly, solves problems efficiently, and never makes anyone feel like they are a burden. Instead, she makes residents feel like they matter. The difference she makes extends far beyond answering questions or resolving concerns. She creates trust. She restores confidence. She represents the very best of what customer service should be. In every interaction I have had, Tabitha has demonstrated the qualities of a true leader. Her professionalism, emotional intelligence, and commitment to excellence surpass many people I have encountered in management positions throughout my life. She leads through character, integrity, and genuine care for others. Most importantly, Tabitha has something that cannot be taught in any training program--a truly beautiful soul. She is kind, compassionate, loving, patient, and generous with her time. She treats every resident with dignity and respect, and that human connection leaves a lasting impact. Employees like Tabitha are extraordinarily rare. She doesn't simply represent the Irvine Company--she elevates it. She is the kind of employee who inspires confidence in your organization and reminds residents why outstanding people make all the difference. If there is an employee recognition program, service award, promotion opportunity, or leadership pathway within the Irvine Company, I sincerely hope Tabitha is considered. She has earned it many times over. Please know that her work does not go unnoticed. She has made a meaningful difference in my experience as a resident, and I have no doubt she has done the same for countless others. She deserves to know that her kindness, professionalism, and unwavering dedication are appreciated more than words can express. Thank you for employing someone who exemplifies excellence in every sense of the word. With heartfelt gratitude, A very grateful resident

Hats off to Robin Michaels! She is awesome. She is very proactive and understanding. I am very…read moregrateful for all her help and support. Thank you so much in everything you do! She deserves a raise!This housing is excellent for anyone who would like to live close to campus. There are great number of amenities like pool, study rooms, yoga, Zumba to name a new. So grateful for the opportunities here! Also big shout out to Bretannia! She is a wonderful worker. So happy I came across them at my stay here! Forever grateful to these ladies!

Lived in Verano towers for what I like to call the worst year of my life. Robin Michaels is…read moreterrible, she is the most incompetent and mean person I've ever had the displeasure of knowing. Maintenance is terrible. I had a toilet clog and they said it was my fault because I "used toilet paper." And then told us to never use toilet paper again, even though the website says clearly the toilets, like almost all toilets, can flush toilet paper. The service man gaslit me and lied to management to cover up his own mistake. It was extremely uncomfortable having someone in my home like that. Not to mention the fact that there are no public bathroom facilities in Verano, so when the toilet remained broken for almost a week (due to the service man's incompetence) I had to go use bathrooms at coffee shops/grocery stores. And when I asked for the name of the maintenance person, after 6 emails, they refused to even give me his name. Never live here, unless you want your life to be ruined by incompetent and mean people, mostly robin Michaels. Just pay for off campus housing, it is worth it for your peace of mind. The Irvine company is a great landlord and has much better facilities.

lived here for a year..09-10 wasnt bad, but wasnt the best,…read morethe people are alright, the custodians are super responsive. CARLOS..what a man, helped me alot so many times. the workers in the office are mostly students or RAs. What more can you ask for right? Overall its alright. so enjoy

I have come here on multiple occasions, whether it be for a vacuum, package pick up, or finding a…read morelost key, and every time I have come here, I am met with consistent, excellent service. The staff here are very professional, well trained, and will somehow just make a bad day better. They are the definition of customer service, and being the first to review here, I hope others will agree with me and rate this place the 5 stars it deserves.

I stayed on invitational housing by the chancellor Howard Gilman to study engineering & business…read morewith the university. Walls are incredibly thin as with most of the housing in the area so we always heard neighbors & such. Laundry was not in-hosue so it was a nuissance. Gym amenities was tiny area with the essentials & pool/hot tub was often also used with other parties. I did not care much about the theater room personally but it did become useful for organized gatherings with friends. Printers & wi-fi sometimes had issues but at least never lasted long. Privacy & safety was not always the best either - we saw thin walls, too much random excuses to enter our place, and parking lot was always patrolled and full of other people's parking violation ticketing, and students protesting it as illogicial. However, for my entire place to only cost about $5500/mo. for 4 bedrooms & 2 bathroom & amenities & new/clean/maintained area, it is a great deal. And as someone who was always out of the apartment many days for work & flights as a student/professional & rarely in need of other things beside a nightplace & showers, it was a comfortable pick anyways. Customer service, at least for me, was really nice. The gentlemen & ladies at the desk were always friendly with me, some even learned to recognize & wave to me off-hours.

Costs me $1077/month to share a 4Bed2Bath with 3 other ppl. For that price point this place is…read moreexcellent. Not everything works and repairs/wifi can be slow, but again for the price its a great deal.

Been living here for 2 years now and I cannot wait to move out…read more For student housing, it's all right. I like that it has a private bedroom & bathroom and in-unit laundry, but that's about it. There's a nice pool and outdoor grill area, but it's often dirty and not maintained well -- there are ducks that live in the pool. Cute, if it was a pond & not a swimming pool. The staff is patronizing and unhelpful most times. If you are trying to renew your lease, you'll be threatened with homelessness until the very last minute & they won't provide any information about when/if you'll be permitted to stay. Not to mention, the rent is over $1,300 and increasing each year. My air conditioning has broken 2 summers in a row, and they are slow to repair it without offering any relief from the sweltering heat in the meantime. They provided a small portable A/C that barely cools down the first floor, let alone the second and third floors (where the bedrooms are). The beds are insanely loud & squeaky, and the walls and floors are so thin that you can hear your roommates drop a pin upstairs/next door. The appliances are outdated and need repairs fairly often. The WiFi is intermittent and fails to work just about every night. I've been so threatened by my roommates at times that I've had to call the police, and Camino staff didn't do much to help. Save yourself the trauma and move off campus if you can afford it.

One of the worst Apartment complexes I've been to. The outside might look nice. But soon as you…read moreenter one of the units everything is falling apart. Showers/Toilets constantly getting clogged. Wifi that doesn't work. No cell service. Oh! The parking situation is the icing on the cake. You can only park in the parking garage and be ready for the 15 minute walk and $1000/year cost. Would be 0 stars if I could. Do not rent here at any costs!

The apartment was disgusting when I first moved in. It had a horrible smell and the floor was BLACK…read morewith dirt/grime. I had to mop 6 times just so I could walk in my apartment without my barefeet getting covered in dirt/black grime. Not to mention someone in the apartment complex has a dog that barks at all hours of the day. Calling to make noise complaints doesn't do anything or has solved the issue, in fact it has gotten worse. The dog barks during the day, even in the middle of the night and early in the morning. Paying $2k a month and I can't even get decent sleep because a dog is barking all night when I thought this was a pet free apartment complex.

Terrible service over the phone call. I was a recent resident here and I've been trying to tackle…read morean electricity bill problem with my roommates. I had a question to ask so I called the office on 8/30/25 around 4'o clock, then this female staff answers my call, keeping me on a brief hold. 5 minutes after she comes back, then I explained my situation briefly and asked further question(asking if a certain information about our residence could be disclosed to us) Then she literally says "What are you talking about??", repetitively telling me that they are not in charge of the electricity but Edison is. Who in the world answers a question in such a rude way like this? It sounded like she was annoyed to answer the phone for the entire time. If this is what I should expect when calling a company representative, the company has an extremely low standard of hiring a person handling the service, which also leaves the quality of their overall service in doubt. She could've just said something like "sorry, I didn't understand your situation, could you repeat that", but it just felt like I was talking to a little child instead of a proper adult staff. The office should review the staff training process or hire a better person. Very disappointed.