As with anything that has to do with UCI staff, they are incompetent, useless, moronic, and…read moreabsolutely idiotic. Housing staff though manage to raise to new heights of stupidity. First of all, rent a private house. They call this housing, but it's just cattle farm for them to leech even more money off of students. No privacy, they enter your house at least once a month with no warning. Get ready to live with insects and sewage, or listen to everyone from the houses next to you and above since even a tent has better build quality than this place. Zero compensation when they knew very well they owe it to you and a deluge of threatening emails once you take legal action. This toilet is not worth it.

Been here 9 days. So far I have dealt with sewage flooding, a spider infestation, and in general…read morejust being given the keys to a filthy apartment. If I had been given the chance to see this place before I moved in (you know, like any normal renting situation where they aren't blatantly taking advantage of students), I would not have accepted it. See photos below.

Hi: I'll like to…read morethank you to Jasmin Frías Ramirez she has helped tremendously on my request. She went above and beyond I never had such an amazing customer service like the one Jasmin provided for me. In the future I'll like to continue to get her as my contact person if I ever have issues with my things. She deserve any recognition that she can. Thank u Sincerely Mariana

This review is for hailey one of the staff. From the first…read moreday I wanted to rent a house for my parents, she helped me a lot, she explained everything patiently and in detail, whenever I emailed her, she answered me as soon as possible. She was very nice and polite. And now that my parents are renting the house, she continues to help. She is the BEST.

Management is terrible, and they do not care about staff or residents. If you're a student applying…read morefor ACC, live anywhere else but VdCN

BLACK MOLD EVERYWHERE!!! Live here and you will be so sick…read more My apartment is falling apart the dishwasher broke and the sink and bath tub are growing crazy stuff from the drains no matter how often i clean it. There's black mold in the floors and the vents and all over the fridge and no one cares. Or helps. And it's so expensive. DONT LIVE HERE!!!

I submitted three maintenance requests Sunday night for some bigger issues, my fridge crisper…read moredrawer was filling with water, the freezer had ice buildup, I wasn't getting airflow upstairs, and my master bathroom toilet still wasn't flushing properly after being looked at twice before. Nate came out first thing Monday morning. He called, texted, and showed up right away to take care of everything. He completely fixed the freezer, emptied it, defrosted it, cleaned it, and now it's working perfectly. The toilet ended up being a full replacement and was more complex. Nate teamed up with Juan, and it was honestly impressive to see how they collaborate. Before bringing anything upstairs, they took the time to carefully wrap the wheels of the dolly to protect my carpet, such a small detail, but it really shows the level of care they put into their work. They were both incredibly respectful of our space while carrying the new toilet upstairs, removing the old one, and installing the replacement. When the lid didn't quite fit the space, they didn't just leave it, they problem-solved until it was right. Juan carefully shaved down the inside of the lid while Nate kept running upstairs with shoe covers on to check the fit, then back down again until it was perfect. Their teamwork and attention to detail really stood out. Nate also went into the attic to observe the AC airflow, and then adjusted the vents all over the house the way he'd do it in his own home, now the master bedroom is actually cool (which we love for sleeping). Overall, I've had a great experience with maintenance here. Everyone has been kind, responsive, and professional. Jesus even brought me touch-up paint last week so I could fix up my walls. This is easily 5-star service, fast, thoughtful, detail-oriented, and a team that truly cares about residents and doing the job right, the same way they're do it in their own home if it were their maintenance issue!

Jesus made my maintenance process so easy!! 10/10 best service I've ever received. He was kind,…read morequick, professional and did awesome work. Jesus made me trust the maintenance team of Irvine company. Great guy and did a great job fixing our washer and dryer

Hats off to Robin Michaels! She is awesome. She is very proactive and understanding. I am very…read moregrateful for all her help and support. Thank you so much in everything you do! She deserves a raise!This housing is excellent for anyone who would like to live close to campus. There are great number of amenities like pool, study rooms, yoga, Zumba to name a new. So grateful for the opportunities here! Also big shout out to Bretannia! She is a wonderful worker. So happy I came across them at my stay here! Forever grateful to these ladies!

Lived in Verano towers for what I like to call the worst year of my life. Robin Michaels is…read moreterrible, she is the most incompetent and mean person I've ever had the displeasure of knowing. Maintenance is terrible. I had a toilet clog and they said it was my fault because I "used toilet paper." And then told us to never use toilet paper again, even though the website says clearly the toilets, like almost all toilets, can flush toilet paper. The service man gaslit me and lied to management to cover up his own mistake. It was extremely uncomfortable having someone in my home like that. Not to mention the fact that there are no public bathroom facilities in Verano, so when the toilet remained broken for almost a week (due to the service man's incompetence) I had to go use bathrooms at coffee shops/grocery stores. And when I asked for the name of the maintenance person, after 6 emails, they refused to even give me his name. Never live here, unless you want your life to be ruined by incompetent and mean people, mostly robin Michaels. Just pay for off campus housing, it is worth it for your peace of mind. The Irvine company is a great landlord and has much better facilities.

lived here for a year..09-10 wasnt bad, but wasnt the best,…read morethe people are alright, the custodians are super responsive. CARLOS..what a man, helped me alot so many times. the workers in the office are mostly students or RAs. What more can you ask for right? Overall its alright. so enjoy

I have come here on multiple occasions, whether it be for a vacuum, package pick up, or finding a…read morelost key, and every time I have come here, I am met with consistent, excellent service. The staff here are very professional, well trained, and will somehow just make a bad day better. They are the definition of customer service, and being the first to review here, I hope others will agree with me and rate this place the 5 stars it deserves.

words cannot describe how much I hate living here, they make us pay $143 for parking, give us tiny…read morerooms that we have to share with another person all while making us live with termites. they give us stupid rules, dispose of the things that we rightfully pay for and charge us a ridiculously high rent for the conditions we are living in. don't come here.

Great community. It's pretty safe and peaceful. The employees at the community center are very…read morefriendly! Erika, will always brighten your day with her smile!

I stayed on invitational housing by the chancellor Howard Gilman to study engineering & business…read morewith the university. Walls are incredibly thin as with most of the housing in the area so we always heard neighbors & such. Laundry was not in-hosue so it was a nuissance. Gym amenities was tiny area with the essentials & pool/hot tub was often also used with other parties. I did not care much about the theater room personally but it did become useful for organized gatherings with friends. Printers & wi-fi sometimes had issues but at least never lasted long. Privacy & safety was not always the best either - we saw thin walls, too much random excuses to enter our place, and parking lot was always patrolled and full of other people's parking violation ticketing, and students protesting it as illogicial. However, for my entire place to only cost about $5500/mo. for 4 bedrooms & 2 bathroom & amenities & new/clean/maintained area, it is a great deal. And as someone who was always out of the apartment many days for work & flights as a student/professional & rarely in need of other things beside a nightplace & showers, it was a comfortable pick anyways. Customer service, at least for me, was really nice. The gentlemen & ladies at the desk were always friendly with me, some even learned to recognize & wave to me off-hours.

Costs me $1077/month to share a 4Bed2Bath with 3 other ppl. For that price point this place is…read moreexcellent. Not everything works and repairs/wifi can be slow, but again for the price its a great deal.

Been living here for 2 years now and I cannot wait to move out…read more For student housing, it's all right. I like that it has a private bedroom & bathroom and in-unit laundry, but that's about it. There's a nice pool and outdoor grill area, but it's often dirty and not maintained well -- there are ducks that live in the pool. Cute, if it was a pond & not a swimming pool. The staff is patronizing and unhelpful most times. If you are trying to renew your lease, you'll be threatened with homelessness until the very last minute & they won't provide any information about when/if you'll be permitted to stay. Not to mention, the rent is over $1,300 and increasing each year. My air conditioning has broken 2 summers in a row, and they are slow to repair it without offering any relief from the sweltering heat in the meantime. They provided a small portable A/C that barely cools down the first floor, let alone the second and third floors (where the bedrooms are). The beds are insanely loud & squeaky, and the walls and floors are so thin that you can hear your roommates drop a pin upstairs/next door. The appliances are outdated and need repairs fairly often. The WiFi is intermittent and fails to work just about every night. I've been so threatened by my roommates at times that I've had to call the police, and Camino staff didn't do much to help. Save yourself the trauma and move off campus if you can afford it.

One of the worst Apartment complexes I've been to. The outside might look nice. But soon as you…read moreenter one of the units everything is falling apart. Showers/Toilets constantly getting clogged. Wifi that doesn't work. No cell service. Oh! The parking situation is the icing on the cake. You can only park in the parking garage and be ready for the 15 minute walk and $1000/year cost. Would be 0 stars if I could. Do not rent here at any costs!

The apartment was disgusting when I first moved in. It had a horrible smell and the floor was BLACK…read morewith dirt/grime. I had to mop 6 times just so I could walk in my apartment without my barefeet getting covered in dirt/black grime. Not to mention someone in the apartment complex has a dog that barks at all hours of the day. Calling to make noise complaints doesn't do anything or has solved the issue, in fact it has gotten worse. The dog barks during the day, even in the middle of the night and early in the morning. Paying $2k a month and I can't even get decent sleep because a dog is barking all night when I thought this was a pet free apartment complex.

Terrible service over the phone call. I was a recent resident here and I've been trying to tackle…read morean electricity bill problem with my roommates. I had a question to ask so I called the office on 8/30/25 around 4'o clock, then this female staff answers my call, keeping me on a brief hold. 5 minutes after she comes back, then I explained my situation briefly and asked further question(asking if a certain information about our residence could be disclosed to us) Then she literally says "What are you talking about??", repetitively telling me that they are not in charge of the electricity but Edison is. Who in the world answers a question in such a rude way like this? It sounded like she was annoyed to answer the phone for the entire time. If this is what I should expect when calling a company representative, the company has an extremely low standard of hiring a person handling the service, which also leaves the quality of their overall service in doubt. She could've just said something like "sorry, I didn't understand your situation, could you repeat that", but it just felt like I was talking to a little child instead of a proper adult staff. The office should review the staff training process or hire a better person. Very disappointed.