Deceptive Billing and Unprofessional Conduct: Patient Beware: " I chose this office through my Alignment Health Plan/ Liberty Dental Coverage. My experience was highly disappointing. During my visit, the office performed 18 X-rays and scheduled follow-up appointments for a cracked tooth and a deep cleaning. Shortly after, I received a cancellation message. When I inquired, the office claimed my insurance did not authorize the procedure. However, after verifying directly with Liberty Dental, I confirmed the authorization was approved on May 3, 2026. The staff then cited low reimbursement rates as the reason for the cancellation. From the start, the priority seemed to be on payment rather than patient care. I am sharing this so other patients are aware of these business practices before entrusting them with their dental health . Now, I have to get so many X-rays again and expose myself to unwanted radiation, because other dentists are not accepting their X-rays; just see how devastating that is . read more

I had an absolutely horrible experience with this dentist. Very dishonest, messed up my teeth forever, and expense ended up being far more than they originally said it was going to be. I have never experienced such malpractice. I took my xrays from this place (before they did any work) and information to another, highly reputable dentist after this experience, and they said that all the work I had done was totally unnecessary. My mouth was in pain for months after receiving "work" I never needed, and my teeth are now permanently altered. This place should be shut down. I've never given a review before but felt a responsibility to warn people. read more

Coming here feels like visiting family (I'm half Persian). Everyone is so warm and kind and hospitable. The waiting area isn't cold and medical - it's cozy and welcoming like someone's home. I had a crown replaced and felt no pain or discomfort. They got me in quickly even around the Holidays. And the doctor took extra care to make sure my bite was good after the crown was put on. Lovely people and great work. read more

Very kind dentist and office. I am a scardy cat when it comes to anything more than a routine cleaning and they are very accommodating and patient read more

Last month I met Dr. Shahnazarians and met with her several times for a thorough cleaning and repair of several cavities. It was my first appointment in years and I couldn't have had a better experience. She was so thorough with X-rays, explaining what she was doing and working gently while I felt absolutely no pain at all. The office is less than 10 minutes from me, it is decorated beautifully and I was able to schedule all my appointments close together. Karen at the front desk is so sweet and made my whole process as a new patient so easy and reminded me of every appointment. I look forward to my next visit. read more

Very, very nice, caring and professional. Plus - their stringent covid rules made me feel VERY safe. I highly recommend this office and staff for your dental needs! read more

This place is like having your teeth cleaned by mama! The single most comforting, caring, woman I've ever experienced cleaning my teeth, I would recommend this place out of any other dentistry in the neighborhood. Not only was the dentist thorough in explaining everything, but she showed absolute care and compassion, unlike some other places where a technician coldly probes your mouth. This team works excellent together, the office is clean, the staff is friendly, and I would recommend them above every other dentistry in the neighborhood! Five stars! read more

This place is great. They care more about my teeth than I do. Constantly calling to check and make sure that I was coming in and getting the care I needed. They work with a wide range of tools and I was very impressed as I have never seen a dentist really apply their knowledge in so many efficient and professional ways. Highly recommend. read more

If I could give this place negative stars I would. 1. I finally had my appt after a month of waiting which I understood but when my appt finally came (which the receptionist called me 3 times to remind me even while I was at work which was very annoying) all I got was an x-ray and a tooth eval. When I asked why I waited all this time and didn't get a cleaning she said she likes to do an eval first which ok thats fine but then my cleaning was scheduled for 30 days later! 2. Let's talk about the x-rays. I've never in my life endured anything so painful. Im unsure if the part they insert in your mouth was too big or cheap or the person just didn't know what she was doing but they SLICED the bottom of my mouth under my tongue and the back of my gum where a wisdom tooth would be. It was so painful the next day it was swollen and it took about 2 weeks to fully heal. 3. Lastly the receptionist worded things incorrectly in a phone call saying "I have a balance" the day before my teeth cleaning appt which lead me to believe I already had a balance from just an xray and an eval which I know my insurance covers. May have been a language barrier but when I asked for clarification the dentist was busy and so I asked for an email breakdown where the dentist said oh no you don't have a balance but you have an outrageous copay for your cleaning that I haven't had at any other dentist with my same insurance so I cancelled my cleaning. Lastly I tried to get my x-rays so I could email them to my new dentist after all I went through and she told me it would be $40!!! For an email!! You would think it would be the least she could do after slicing me, wasting my time and stressing me out. I could've had my teeth cleaned twice by now elsewhere! I would not EVER recommend this dentist (they're also closed on Mondays but if you call sometimes a sketchy man answers) they try to nickle and dime you as well as not being careful while in your mouth. I could only imagine what would've happened if I actually let her clean my teeth (she said they charge extra for more medicine if you bleed alot which scared me just reading) I will be going back to my old dentist because now im scared of what's out there. Its an inconvenience because I moved kind of far but at least I know they always do a great job. STAY AWAY FROM THIS PLACE! read more

I have yet to even make it to my first appointment at this office but I feel compelled to review the process of making an appointment. I am presently in excruciating pain from what I believe to be a root canal issue. Either way, I have had a tough time trying to find a place where I could be evaluated. This office was able to accommodate an emergency appointment same day and the doctor even got on the phone with the scheduler to make it happen. So far, I am truly impressed and so grateful for their kindness. I will update after having had services. Already, though I can tell this doctor is compassionate and cares about people who are in pain which means a great deal to me as a future patient! read more

Been with Dr. Shahnazarians for about a little over a year now and she has done masterful work resolving my dental issues, (Cavities, Cleanings, X-Rays)! Ever since I joined her amazing practice, she has been prompt with her appointment commitments, proactive working with insurance and patient payments. I suggest her practice to all Pasadena and LA County residences, she is great family dentist and personal dentist. I appreciate her work and her phenomenal Dental Technician Annie! If you are looking for a true professional, look no further, you will not regret her services! read more

I love this office! I was a patient at Fair Oaks Dental Group for years, but getting an appointment was always such a hassle. Not so with Dr. Shahnazarians. You can tell pretty quickly how caring she and her team are from the moment you make the call. It took only a week to get on the books for a check-up and basic cleaning. Both the exam and cleaning were very gentle. They are also very clear about what is included with insurance and what is not; I opted for medication for my irritated gums knowing it was an added cost. The office is squeaky clean and they observe all COVID-19 protocols. The office administrator is the sweetest! ((Added bonus: the waiting room has a lot of charm and if you're into plants, they have a seriously impressive 10 foot tall Dieffenbachia plant. Care radiates in all directions in this place!)) read more

I never thought I'd review a dental office but this place is awesome. Every single person at this office is genuinely kind and sincere and has your best interest at heart. They're just real and super good peeps. My first point of contact was towards the beginning of COVID over the phone. I had a terrible toothache that was infected and it was literally hurting my entire face and within an hour I was able to get antibiotics at the CvS across the street that cured my aches almost immediately. I just got my root canal done and it was painless! These ladies are thorough and have this motherly love about them lol, for real though. And everything in there looks brand new, up to date, and decked out with Victorian decor and real oil paintings~ it's like the Versace of dental offices haha, AND they take MediCal! Thank you guys so much, God bless you all! read more

I love Dr. Shahnazarians! She explained everything so well to me and gave me full transparency on what is going in my mouth and full transparency on the price. I love the receptionist! She's really friendly and I feel like I'm always smiling when I talk to her. They take this pandemic very seriously and I always feel safe. I don't like dentists but I'll make an exception for this place! read more

Super nice Dr. and staff! They perform great work! Dr. Is very gentle with work and doesn't hurt. read more

Meet dr Sevetlana a few years ago. I cant think of anywhere else i could Go after meeting her. Her hands are Golden. She is very caring And understands that some people Don't like the dentist. She x rays first checks to see whats wrong and after her performance she cleans the teeth and keeps them shinning! Thank you dr. Your the best! read more

Honestly, I really wanted to like this office. The people are nice however, they say they check your insurance and then they charge you the prices of someone that doesn't have insurance. I was told to pay 2600 dollars to fix two teeth that needed to be fixed. They told me my insurance didn't cover the procedure. So I called my insurance and found that they should only be charging m 175. I went back in and they decided to do another eval and changed their recommendation. Red flags were raised and now I will be going to another dentist that doesn't recommend procedures just to make money. read more

I have never had such a kind attentive and thorough dentist. The entire team at art of dentistry is the best!

This place is awful the dentists husband is walking around looking all the time while we get our cleanings, he walks around and eats and drinks alcohol in the rooms, a maintenance man told me that he's on meds and isn't stable so I'm not sure why he's allowed around patients read more

Very clean professional nice office detailed helps you keep your teeth healthy.i recommend going to this great dentist.

Dr. Shahnazarians and her staff are so kind, friendly, and great at their jobs. The office is super clean and nice. They do a great job with scheduling and follow ups. They are also great about explaining everything to you. I can't say enough good things! read more

The entire staff is very professional, very knowledgeable, efficient, patient and friendly! Dr. Shahnazarians is amazing and GENTLE! I'm a very nervous patient and they were so gentle and kind! She lets you know what she is doing so, you don't get any surprises as she is working. I had to change dentists because my insurance changed and feel so blessed that this office is in my network! read more

I had a great experience recently with Art of Dentistry. Dr. Shahnazarians is truly a wonderful dentist. The appointment process was very efficient. I was able to call and get something set up right away. The staff as well are incredibly friendly! Dr. Shahanzarians took the time to explain everything! ... what procedures had to take place and recommended where to start first. I, for one (like most I assume), am not a fan of attending dental appointments, but I was pleasantly surprised at how caring, patient and thorough the dentist and staff were towards my dental needs. My teeth and I thank you so very much! read more

Two months ago I was recommended by my moms friend who has been coming to this dentist for a while now. She told me how amazing they are (she wasn't wrong). A month later I believe, I called and quickly they answered and made an appointment for my mom and I. Ever since the first appointment, everything else just happened so quickly that all my dental work was done within a month. The doctor and her assistant are very sweet and kind. They are light handed that I didn't feel anything during the process of all of my fillings (btw she only does porcelain fillings, it's great!). No pain and no discomfort (my personal experience). My previous dentist was very rough and by the end my teeth were aching. With this doctor that never happened to me. Even my mom with sensitive teeth agrees. Yes, she did have minor pain due to her sensitivity but her overall experience was great. The secretary is very sweet as well. She will do the best she can to help you with anything you need. She will contact those in your insurance if you have any problems and make sure to fix it quickly. Even the place itself is beautiful and clean. You will be surprised. I recommend coming here. It is worth my drive from LA to Pasadena. read more