This place is just great!! They took such excellent care of my dads dental implants. They're super caring and very professional. Highly recommended! Thank you! read more

Horrible experience, don't work here everyone looks miserable. As soon as I went in the lady in the front Icould tell didn't wanna be there . I went in for a interview and Edwin the supervisor literally interviewed me for exactly a minute like it was such a waste of time , but honestly as soon as I went in there it was already bad vibes . read more

I am a total dentalphobe so I went in for my root canal and crowns with great anxiety. But Dr. K got me through it with relative ease. She has a very calming presence and great dedication to her patients, and her work is the very best. For the first time in my life I have a dentist who seems to truly care about my teeth. She's the best! read more

Had appointment for my mom at this place. Her dental insurance clearly states that she is covered for dental work here yet when they gave her an estimate of over $23,000 and stated we would be responsible for all costs it was unbelievable. I called them on 2 different days to speak to the case manager, each time the receptionist stated she would relay the message and that they would call me back. Never received any phone call or voicemail back. If they can't even return a phone call, imagine what kind of dental service they provide. I have since found a different dentist for my mom. I would stay away from this place. read more

I was debating whether I wanted to write a review for this place but after getting my "deep cleaning" today I feel that I have too. I came here for the first time in August and was told during my consultation I need a "deep cleaning" and this is something they really urged me to do. Given I hadn't been to the dentist in a year, I gave them the benefit of the doubt and scheduled an appointment for December for this service after a regular cleaning and a filling appointment over the duration of the fall. Due to recent unforeseen financial circumstances,I called today to try and get an idea on how much this was going to cost me out of pocket since I wasn't able to get an idea when the receptionist called me to confirm my appointment.. I spoke with Edwin and given the mix reviews on Yelp I was a little wary to speak with him but expressed I needed to push back my appointment after the new year due to finances after I was told my cost today was going to be about $175. But Edwin persisted and said I should use all of my benefits and they'll wave the fee for today. He said Happy Holidays from us and I was truly touched to think these people are kind enough to waive a fee for a patient who is going through a hard time. When I came in to my appointment I was hit with a $150 bill.. a little stunned and confused I asked the receptionist is this after what Edwin and I had discussed and she said yes we took care of your copayment for today. Not to dismiss the act of waiving a copayment but I explicitly expressed Im having a hard time financially and I was hit with most of the bill upon walking in. I should have walked out at that moment but again this was stressed to me numerous time I needed to have it done so I reluctantly paid. Only to have my "deep cleaning" to feel like what my previous dentist in Washington had done during my normal cleaning. I can almost laugh at the fact that I was told this is something I need to have done every 3 months... EXCUSE ME? My teeth are not in bad enough shape (respectfully) for me to be getting this type of treatment every 3 months when I've been to a dentist at least once a year for over 25 years and never once had been recommend such extensive treatment for my teeth. Isn't this why it's recommend to come for a cleaning every 6 months? Can you say money grab?! My dental hygienist (the small asian lady I'm not sure of her name) has always been sweet to me during visits with her and I wish her the best of the luck at this office but after today's treatment (both the deep cleaning and the way I feel a little taken advantage of by Edwin) I'll be finding a new dentist after the new year. read more

Dr. K is the best. She's so caring and skilled in dental care. She's taken amazing care of my teeth. She is such a sweet and authentic person also. read more

My wife and I were seen here back in October 2023. We loved the dentist and most of her office staff. We thought this would be our new dentist but as of January 2024 the office manager has yet to send out a treatment plan with estimates. He said he would do so back in October and we have made several calls but have yet to receive a call back. He was extremely condescending when he went over the treatment plan and wrote estimates on a sheet of paper. Like any other business transaction we expected it in writing. The worst part is that he pushed the Care Credit on us as a form of financing even though paying for it is not an issue we were trying to prioritize treatment for my wife. We canceled our follow up appointment and have been contacted by the office staff but still no response from the office manager and still no treatment plan. Save yourself the trouble and go somewhere else. read more

After 6 months of back and forth my insurance company will be paying me back what this practice overcharged me. I finally get my dental records after all this time. Please BEWARE of these most recent 5 star reviews they are recently open accounts and you can be the judge of why that is, DO NOT be fooled. read more

Had a reservation here for weeks and showed up on time and waited for 15 min and no one showed up at the front desk while several others waiting. The place clearly does not value your time so I left. read more

Pasadena Family Dental - Empty front desks - General Dentistry Near Me - Pasadena, California

Total first appointment time: 3hrs 40mins My appointment was scheduled for 1pm. I arrived early at 12:50pm and there was a lady being helped in front of me, so I was told she would be with me in a minute. Once the lady in front of me was done, the receptionist said "we are on lunch until 1pm" and just left. I was so confused. I waited until 1:20 before a new lady came and escorted me to a room for my X-rays. The X-ray technician came in and didn't seem to know what he was doing. It took over an hour to get my X-rays done, so by this point it's almost 2:30pm. He still had to take photos of my teeth and I don't know why. None of this was being explained to me. The doctor came in 3x asking how much longer and he finally said 10 more minutes. It was exhausting. Dr. K finally saw me and she was very nice. She thoroughly explained my teeth and there's a lot going on. Edwin came in and broke down the cost of a deep cleaning, which I agreed to. I come to later find out that my husband paid $60 less than what I did for the same cleaning and we are on the same insurance, so who knows. Then Dr. K came back in to proceed with my cleaning. I've never had the actual dentist clean my teeth before and I thought that was weird. But she was great. Upon checking out, I had to make an appointment for an extraction and replacement. I wanted to know the costs before actually making the appointment, but no one could help with that and I made the appointment anyway. When I got home I called back to ask how much my extraction appointment would be. I spoke with Edwin again and he said to call back next week and he should have an update. When I called back I got a breakdown of the costs and it was way more money than I expected. I'm glad I called to get a breakdown because there's no way I could've afforded it without knowing. I ended up cancelling my future appointments to get a second opinion. Edwin and Dr. K were nice and professional, but everything just didn't sit right with me. If you go here, make sure you get a full breakdown of what you're paying for and be mindful of the technician that doesn't seem to know what he's doing. read more

WARNING! If you like bigoted, gaslighting men and poor dental work, this is the place for you. I came on here YEARS after my visit with them because I am still that mad. First, what they thought was a cavity then turned into me coming back for a root canal, then a crown, then a full on extraction. I did 4 different procedures on the same tooth with them. Their guy Edwin, lied about what my insurance would cover, upsold me to the most expensive crown and slapped me with a bill I did not expect. He gaslit me saying that's what I asked for, when I wanted a white vs silver crown and made it seem like the only option was the zirconia, most expensive crown. When I saw the bill, I noticed his mistake, told him about it and he refused to allow me to speak to his manager and repeatedly hung up on me. I had to visit the office in person to get a refund, to which he promised he would take care and didn't. A truly awful human. I also pointed a dark spot on another tooth telling one of the nurses it looked like a cavity. She confirmed it was, but he and the main dentist denied it and said it was a stain. He totally insulted the nurse and said she didn't know anything and that she's just a front desk girl. When I asked the dentist if she was a front desk girl or nurse, she said nurse. A year later I go to a different dentist that confirmed was indeed a very deep cavity. 2 years later and approx $7k down the drain of trying to fix their mistakes and this tooth is still not fixed. I have now spent cumulatively $13k on one stupid tooth extraction to be replaced. Additionally, the one cavity they did fix, was done incorrectly. There was too much space between the teeth, where food consistently gets stuck between them, and when I asked about it, they said there was supposed to be space between the teeth. I could go on and on and have emails of documentation of their lies and misinformation. NEVER GO HERE read more

Worst experience with a dentist ever. Do not come here. I REPEAT ABSOLUTELY DO NOT COME HERE. I called into to obtain a retainer because my dog ate my previous one. I developed a gap in my teeth in the meantime and I asked if they could make a retainer without the gap and they said yes. I wait a month after taking a impressions and on the day I'm supposed to pick up my retainers I get a call saying they were never sent in. I go back in get another impression and finally get my retainer. Of course the retainer has a gap and so whenever I use it the gap in my teeth remains. I call in to ask how I can get the gap fixed and am told that they can only fix the gap with their Invisalign product. I would never have ordered a retainer in the first place if this was told to me. Absolutely waste of time and money. Please do not lie to your customers. read more

I hate leaving negative reviews but something is off about this office. My past two cleanings, Dr. Karimyan has been MIA and I've only been examined by the hygienist. They always ask for x-rays (gotta maximize that insurance payment) and told me Dr. K would look at them when she's back in the office and call if there's an issue. I never got a call. I finally tried a new local dentist who diagnosed me with bone loss on the first visit. I find it hard to believe that the issue wasn't visible in my x-rays from 6 months ago. Dr. K either missed it or never looked at my x-rays to begin with. Either way, this place does not prioritize patient care. read more

This used to be an amazing office until they had a lot of staff turnover during the pandemic. I went for a cleaning this time last year and there were no trained hygienists on staff. Dr. K had to do all the probing and ultrasonic scaling. Because they were running behind, she told one of these untrained hygienists to polish my teeth BEFORE the scaling - polishing is supposed to be performed on cleaned teeth. She forgot to rinse and suction, so I had to get up and rinse my mouth in the sink after she was done. At this visit, Dr. K also found a cavity and wanted to try "something new" called a zirconia inlay. My insurance did not cover this type of material but I trusted her and paid for it. It took 3-4 hours because during my procedure, Dr. K would leave me to see other patients. After it was done and applied to my tooth, it didn't feel right. It was bulky, not smooth, and I could feel a ridge along the edges because it wasn't flush with my tooth. Two months later, I developed cold sensitivity on that tooth. I called Dr. K to discuss my concerns as there were no appointments for her to do a recheck - she literally yelled at me, said I didn't appreciate her work, and told me to go somewhere else if I was unhappy. Long story short and $2500 additional later, I went somewhere else, they found severe decay under my inlay because it wasn't properly fitted, and the decay was so close to the pulp I needed a root canal with an endodontist. They had to painstakingly remove the zirconia inlay because the material is unforgiving and along with being so poorly made, they had to slowly drill in order not to crack the tooth. I have a crown implant now and there are absolutely no problems. I'm writing this review a year later, because after unsubscribing to all their emails, the office still had the audacity to send me an email to remind me it's time for my annual check up with them. PS: do not listen listen to a damn word Edwin says without asking Dr. K first read more

I concur with the other reviewers below to note waste your time here. Unfortunately, my employers dental insurance changed last year and I had to find a new dentist. Given the pandemic, it had been close to 2 years since I'd been to the dentist. Despite the mixed reviews, I decided to give Pasadena Family a shot. I called in September to schedule an appointment for my daughter and I, as new patients. I was promptly put on hold. After about 5 minutes, I was told that they were very busy and was asked if they could call me back within 30 minutes. I gave them my number. No call all day. The next day, no call; so I decided to call back myself to schedule the appointment. *Strike One* The appointment was for today. At the appointed time, my daughter and I arrive to the office and were told that our appointment(s) had been canceled. Asking why, they said that they needed confirmation of the appointment in order for it to happen. They said they called and texted my number but got no response from me. I said that there was no way they could have texted me as I received no text from them on my cellphone. They gave me the number they texted and called, and it was our landline (yes, some of us still have one). They said that they also called. I asked if they bothered to actually leave a message when they called the landline. No. They didn't. *Strike Two* There won't be a Strike Three. Go somewhere else. *Edit* With regards to the hollow response below. None of that changes the fact that you called my phone # and decided not to leave a message. Unfortunately I don't have a machine that records intentions or brainwaves, so actually vocalizing is the only way that the machine works. Additionally, I was contacted on the day of the appointment (again, not leaving any type of message), not a few days before, so you are being purposely disingenuous. I checked my call log and saw your 626 number only on the day of, and a few hours before the appointment. You screwed up. If your office admitted the mistake and apologized, then I would understand; everyone makes mistakes. But the gaslighting b.s. is what really p*sses me off. read more

Don't waste your time or money here. Very unprofessional. I went here for my first appointment and spent almost an hour waiting around before they got around to seeing me. Then they only 'evaluated' my teeth, and had me come back at another time for a cleaning. I had to leave work to go there, and felt like they really didn't care about my time. They also recommended a filling that I suspected was unnecessary; I really didn't feel like I could trust them which is obviously quite important in a medical provider. For some reason, I decided to give it another chance and schedule another cleaning with them for 6 months later. They sent an automated text to confirm my appointment which I didn't respond to till the day prior. Then I found out they cancelled my appointment, and automatically rescheduled it two months later! They didn't even tell me it was already given away until I got in touch with them. If I had just showed up normally like with ever other medical provider, they would have sent me away and wasted even more of my time. Decided to look for a better dentist. read more

I have been a patient here for over a decade, and each visit reaffirms why I keep coming back. Dr. K's genuine care and kindness makes every appointment a comfortable experience. The dental assistants (although they have changed throughout the years) always demonstrate professionalism and ensure a smooth visit every time. Edwin, the office manager, deserves special recognition for his thorough explanation of procedures and accompanying pricing. This dentistry truly sets the standard for excellence in dental care. Highly recommend!!! read more

I feel very blessed to have Dr Karimyan as my dentist! Great clinic, very friendly and professional staff. The doctor is very knowledgeable and skilled. I would definitely recommend this great office. read more

Wonderful experience and amazing staff-- the office is super clean and very attentive. i had severe tooth pain and i asked for an appointment sooner and they accommodated me. The dentist is experienced and has great bedside manners. She gave me multiple options and explained it the procedure to me . i highly recommend this dental office. read more

Spectacular service. Dr K is amazing. She does world class dentistry and work. I'm super pleased with her service. My veneers are amazing and I am always happy and always share my experience. I get so many compliments. The office is immaculate clean and staff is amazing. read more

Mixed bag. I think Dr. K is great, but someone else from my office who goes there mentioned being disturbed by how much upselling the office does. On my next visit I noticed the same thing: the hygienist -- without the benefit of x-rays or a doctor having seen me -- saying I need this and that. I did some googling once home and all agreed that the suggested treatments should be agreed to after x-rays and/or a dentist have done an exam (and doing the measurement of gum pockets, which also wasn't done during my visit). Bottom-line I realized my friend/colleague had a point and it brought to mind that during previous visits similar things happened. Indeed, one previous visit came to mind when the hygienist suggested something. Dr. K came in to examine me after the cleaning and basically said, "no...all looks good, no need for that." Bottom-line: still feel comfortable with Dr. K and her professionalism. I do worry that the staff has some sort of motivation to suggest unneeded treatments. read more

To begin with, I would like to say that Dr. K is an amazing dentist, which is why I am giving this review a one-star. EDWIN is a sickening example of what an office manager should be and is a poor representation of his wife's incredible professionalism. He has a very misogynistic tone and speaks condescendingly to the patients. He is a compulsive liar and has a preset sassy remark to everything you say. I called to make an appointment and he placed me on an over 10-minute hold, only for him to have the utmost attitude when speaking with me. The conversation we had left me in awe as he doubted my intelligence. Needless to say, I will NOT be returning. This is a very unfortunate situation as Dr. K is a master of her craft. Seems like she needs to appoint a new office manager as Edwin's disrespectful attitude is a disservice to her being an incredible dentist. read more

I truly don't understand how this place is still open. I'm a fairly friendly, normal guy, but I was treated like scum here from the getgo. I decided to come here several months ago because I saw it had a good overall rating on Yelp. Upon arrival, Edwin, who works the front desk, told me that I "looked like" I probably couldn't afford to even be there. He was extremely condescending and kept asking if I understood him. I explained that I did, gave him my insurance, and finally after getting through his inexplicable resistance, I was free to get my teeth cleaned, which was satisfactory. My return visit was just as bad. Again, Edwin told me that I seemed too poor to be there and asked if I was in the right place, even though I had an appointment. So bizarre. I won't be returning. read more

My husband and I have been patients here for over five years and have been, in general, very pleased with our experiences. Everyone is professional, the office is clean and tidy, and dental cleanings are thorough and efficient. The only thing preventing a five-star rating is some of the inconvenience surrounding scheduling. Dr. Karimyan's staff prefer to have you schedule your next appointment at the time they send you a six-month check-up reminder, rather than at the time you've completed your most recent cleaning service. Since it's not always easy to get an appointment (even less so now, with covid-related delays and rescheduling), it would be much better if they allowed you to make your next appointment while still at the practice. read more

I have never felt so shamed, disrespected, or scammed by a healthcare provider. I was assigned this "dentist" by my insurance, so I called to make an appointment for a check-up. I was told that I would have to wait a month. When I finally got in, I had already filled out my information but was then told to do so again- they had misplaced the info I had painstakingly provided through a link sent to my phone. When I was finally seen, I was x-rayed and examined, but no cleaning was done, unlike what I had scheduled. I was told to call before my next appointment to ensure that my insurance covers my services... so I waited a few weeks and called Edwin. He put me on hold for over 30 minutes, then hung up. Then, when I called back, the woman who answered the phone was extremely rude and dismissive and told me to call back another day. So I waited a few days, then called back. The woman who answered again was extremely rude and dismissive and asked me to hold, so I did. Then, when Edwin got on, he told me that I needed almost 10k in dental work done and that my teeth and gums were in terrible shape. He kept using derogatory and offensive language about my dental health and made me feel awful. When I asked why I was not given a cleaning, he said my appointment was a consultation. This office is unethical, insensitive, and incompetent. How they spoke to me and made me feel about my teeth is absurd. Then, to have the audacity to tell me that I would have to pay 10k out of pocket after leaving me on hold and hanging up on me is ridiculous. I do not know what is going on here, but is a scam, and they should be ashamed. read more

I went to my appointment a couple of weeks ago and met with the office manager and was told I need to have a appointment to see a ortho surgeon and that they had one on staff and that I also need some caps. He then tried to hit me up for $8,000 or more. I told him to clear the procedures with my insurance and was told he would. They still have not sent anything to my insurance except the bill for x rays and the office manager has been ducking my calls. I have to say this has not been a good experience at all. My impression of the office manager is that he is not professional and disrespectful. read more

Dr. K is very sweet, and Edwin is a great front desk Manager/Receptionist. The staff take their job seriously, I would recommend this Office to anyone looking for a reliable Dentist. Yes, It may be difficult to get an appointment during these hard times due to Covid-19, but that goes with any business. If you're looking for an honest and caring Dentist, make an appointment with Dr. Karimyan! (comment overdue lol) read more

What talented and caring staff. Dr. K is an angel in disguise. Three weeks ago, when my 18-year old son came home for Christmas he broke his front two teeth playing football. All of a sudden we needed to quickly get his teeth fixed at the worst time of year - during the holidays - and in time for him to return back to his college out of State. It was the last day before they were going to shut down their office for the holidays. Dr. K and her staff no doubt had plans of their own after closing time, but they put their holiday plans on hold and stayed late 3 hours after closing time to make sure my son got what he needed! Dr. K and her staff also made themselves available to us during their time off in case we had any urgent needs or questions come up. We had done our research. We called a host of other dentists, even visited a couple in person before we found Dr. K's practice. We discovered most dentists would have just extracted what remained of my son's two front teeth and put in implants. Someone as young as my son, though, needs a dentist who is willing to restore the teeth if at all possible. Thanks to Dr. K and her staff, my son got to keep his roots. That night he got the temporary crowns, which looked great, and no one could even tell they were fake unless my son told them his football story. Today he went in for his follow up appointment and got the permanent crowns. Wow. Beautiful teeth, perfectly matching in color and texture and aligned with his gums. My son said he is very happy with them. You would never know just by looking at him that anything had happened. I want to say this, too. Dr. K charged a very reasonable price. My wife and I were so relieved because some of the dentists we called had wanted to charge us at least five times the amount for the same work. No joke! Dr. K and her staff were professional, went out of their way to help my son, and they took the time needed to answer all our questions. I just can't say enough good things about our experience here. read more

I just left from the first of what will be several visits to Dr. K's practice. She really treated me with thoughtfulness. I have A.LOT of anxiety about the dentist and I am certain that my negative demeanor did not leave a good impression. But her kindness and the patience of her staff DID leave a good impression with me. They explained my plan in phases and in that way, I was able to accept the course ahead. They've certainly earned a patient. read more

I receive a high level of care from Pasadena Family, Cosmetic Dentistry. They are professional, friendly, open to explain procedures and best of all, pain free. Their follow up is excellent, the office is immaculate and their state of the art tools make the visit comfortable. I highly recommend to all ages. read more

Updated to reflect my husband's experience as well. He had a crown put in and it has fallen off twice. He has now left this practice and very happy with his new dentist on a PPO plan. read more

This dental office is the a TOTAL EMBARRASSMENT and one of the WORST dental offices I have ever been to. The male receptionist, EDWIN (?) is SHADY and RUDE. Anyone considering coming here or working at this dental office should NOT COME HERE. This place is HORRIBLE. I don't know how Altina puts her name on the office walls as a DDS with the horrible staff and dental practice with NO MORAL COMPASS. They are pushy and lie about treatments/deep cleaning that do not need to be done. They are RUDE, CHEAP and LOW CLASS. They have UNETHICAL billing practices. Not only will they lie to you, they will WASTE YOUR TIME with their HORRIBLE customer service. They will not remind you about your appointments and are really ROUGH during the DENTAL CLEANING. DO NOT COME HERE. The fact that the male receptionist responds to patients on Yelp violates all HIPAA laws. ABSOLUTE GARBAGE and DISGRACE. read more

What an amazing staff, Dr. K is amazing and detailed about her work she is doing and her assistants are amazing and friendly , highly recommend. read more

Pasadena Family Dental - What an amazing staff , and great job they do, highly recommend. - General Dentistry Near Me - Pasadena, California

I recently met with "Doctor K" and her staff at Pasadena Family Dentistry. I have gum recession and a missing tooth. I was very impressed with Dr. K. and her staff, including Edwin. The staff took X-rays and Edwin took a scan of my mouth. Doctor K. very clearly outlined my dental issues and suggested solutions for them. She and all the staff are very professional, friendly and easy to work with. I highly recommend Pasadena Family Dentistry! George White read more

If you're on Yelp looking for a dentist, especially one you plan to make your primary provider, I urge you to ignore the fake reviews and consider another office. Parking There's a structure nearby that charges $6. The office will (rather falsely) verbally advertise "free parking", but do understand they're referring to street parking, which from my experience was never vacant. Be prepared to shell out the $6 with each visit. Office Staff Assuming you've read the previous reviews, you might already be familiar with a man by the name of Edwin. Edwin manages the logistics of the office, and really is as unpleasant as those previous reviews have suggested. He employs this strange, condescending attitude in his every interaction with you. You can easily pick it up if you read some of the responses he's given to a few of these reviews. Don't expect setting appointments, or any office communication to be a pleasant experience. Expertise After your evaluation, Dr. Karimyan will suggest the most expensive variation of treatments available: zirconium crowns, invisalign braces, even veneers. And if you're interested in more cost-effective options? the entire office (no joke) will exclaim that you're putting "poison" in your mouth, and delay your appointment to order out your "cheaper" requests. In terms of the actual work, she seems like she's aware enough of what she's doing, though that - interestingly - didn't matter; she made it a practice to have the other seemingly-inexperienced faculty work on you instead. Suddenly it's as if you've volunteered for some sort of student training. Pricing I have a very straight-forward fee schedule provided by Aetna. Knowing this, I checked on every procedure they quoted me for and found that on some treatments they were charging me double, and on others, more than double from what I was supposed to be charged. They artificially increase their prices. They were attentive when I wanted to set up appointments, yet when I asked them to send a pre-determination to my insurance company to verify the costs, I would receive no response. If you have insurance, be prepared for them to disregard it. Conclusion I would not recommend being a patient here. You'll be faced with parking charges, rude staff, unqualified work, and straight-up theft. Avoid it like the plague. UPDATE: Last night, I received a phone call from this office asking to have my review taken down. I let them know I wasn't interested, hung up. Not only did they then proceed to call me a ridiculous 20 more times, they pulled my father's emergency contact information from my patient form, and called him in the middle of the night (can they even do that?). He then called me, saying Dr. Karimyan was asking to have the review taken down. They've called 5 more times this morning. I will begin filing a complaint with the Better Business Bureau. This is not okay. read more

Pasadena Family Dental - Note their office number calling me throughout the night and this morning to remove my Yelp review. - General Dentistry Near Me - Pasadena, California

UPDATE: New clients please beware. As an ex-patient I just paid another dentist $605 to replace 2 fillings that fell out yesterday (Dr. K put them in 3 years). I expected them to last longer. The inadequacies and negligence of the overall dental work I received by Dr. K has cost me a lot of money, time and ongoing discomfort. I've had to pay another dentist to try to fix what Dr. K got grossly wrong. I wholeheartedly DO NOT recommend this dentistry. How's she still licensed? read more

They are sometimes a bit inconsistent here. For the most part, the cleaning is done very well and the main dentist is excellent. It's some times the staff is inconsistent on the level of service. read more

The only reason I am giving any stars is because the receptionist is nice. I started coming here about 2 years ago & it's the worst decision I've made. As several other reviewers have stated, this dental office is all about money & not about patient care. I got work done on my teeth that I don't feel I actually needed (no pain, irritation, nothing). But I went along with their recommendation. I came for a teeth cleaning and was told to make a new appointment for the treatment. When I arrived for the treatment, I was checked in by the receptionist (after waiting for 30 mins) and given a bill (before any work was done). I had no idea the treatment would cost such a hefty amount (over $1K) and no one ever bothered to break down the cost prior to scheduling my appointment. When I asked what I was paying for (I have a PPO dental plan), I was told my insurance only covered 50% of the treatment. I contacted my insurance company and they ensured that they cover 80%. After I told the receptionist this information, she went to the back to speak to Edwin who pretended to have no idea the insurance covered 80% so he re-ran the numbers. At that point I should have just went with my gut and walked out of there to get a second opinion. Less than a month later, I began receiving more emails stating that there is more work that needs to be done. I will not be returning for any other services. The on-lays (or whatever they called them) are now trapping food, the wait time here is ridiculous (be prepared to sit around for hours) , and the upselling is ridiculous! Scam artists at their finest! Beware! read more

I wish I had read previous reviews. The one star is for very kind girls at the front desk and the assistants. A terrible experience from the doctor and Edwin who I equivocate to a used car salesman. Upselling is priority- patient care is far far down the list. The doctor was condescending both to me and to her assistant. Honestly there's too much wrong with this place to even list everthing. Suffice to say, stay away. read more

I actually enjoy visiting my dentist (lol)! I've been going there for many years. They are very professional and provide the best patient services. All the latest dental instrumentation takes the edge off! Dr. K, as well as her staff are very personable and genuinely concerned about your dental/overall health. Good vibes every visit! read more