Everything went great they did everything they could to get me in a car and it was on my end I…read moredidn't get it but had it been in my favor on my end I'd have driven home in a new car!

We had a dashboard light come on while on a trip. Stopped to see if they could help or give any…read moreadvice. They were so nice and helpful. Ran diagnostics and had a tech come out and talk to us. Within 10 minutes we were back on the road. Great customer service!

Traveling through Carlsbad, we had emissions failure on our Silverado diesel truck. We called…read moremultiple repair shops that told us it would be 2weeks to 2months to get in/repair work done. After calling Guy Chevrolet, they gave us an appointment the next day. It was diagnosed and repaired the same day. We were so thankful for the help! Everyone at this dealership was so kind and helpful. Special shout out to Eddie Guy! Thanks again for getting us back on the road.

I've purchased many cars from this dealership and this past year have been there several times…read more. Steve Jeffries has given 100% each time we have been there! 5 stars for this dealership thru our salesman! Thank you Steve!!

This place used to be great. What happened?? Last several times we've taken our vehicle there for…read moreservicing they've been terrible on several different fronts. Service has gone so downhill.

Best Ford dealership I've ever been to. Had a Ford van that had a problem starting. They broke it…read moredown and went top to bottom with pcm, fuses, batteries, etc. Until they found the problem. Also they drove me home to Alto and to take back my rental car. Van was still under warranty. No cost.

I travel all over the country and always use Ford dealers for service on my Super Duty. This…read moredealership easily ranks in the top 1%. Friendly, professional and efficient. Highly recommend.

Go see Jocelyne in parts, I got keys cut and it took about 20 min, she was friendly and knew what…read moreshe was doing.

Tate automotive Branch in Carlsbad NM sold me a 2024 HighCountry pickup truck and put a 3rd party…read moretunnel cover on my truck and it was bad and Chevrolet corp says it won't replace it .because it's a 3rd party product. Also my new Chevrolet has been in the shop 3 times for almost a month for repairs. I would not recommend buying anything from this dealer ship. They do not stand behind their warranty.

I have to say that when I walked onto the lot yesterday, I did not expect much. I had been in a…read morecouple of times since moving to Carlsbad 3 years ago. Both times, the staff had zero interest in selling us anything, even though we were ready to purchase. In those cases, we ended up buying elsewhere. Recently, we had been looking for another vehicle, and noticed that they had one in our price range like we were interested in. Walked up to the dealership, and there were a couple of salesmen sitting outside on a break. DJ (Donel) was very friendly, laid back, and not pushy at all. He showed us the vehicle, let us take it on a test drive, etc. We decided it was what we wanted, so we ran the numbers and came to an agreement. There had been a warning light come on in the car when we drove it. The guys in the shop could not get it fixed, and the manager was concerned about selling us the car with a problem. He and DJ noticed that one with less miles had just come in, but was still being checked in. They got it and pulled it around, and it was even better shape with about 1/4 of the miles on it we were looking at initially. They were able to sell it to us for about the same price! Very pleased with the dealership. They treated us well, and there was no pressure. Good job, Carlsbad Ford.

Great clean environment with friendly staff, they are very attentive but not pushy. Definitely…read moregoing back for our next vehicle service or purchase.

Excelente servicio, ta ayudan a obtener un bajo interes, y estan pendiente de lo que buscas. En lo…read morepersonal fue mi primer compra y estoy satisfecha por El trato. Yo vivo en Carlsbad y no pude ir al dealer pero siempre me atendieron amablemente via telefonica. Y me trajeron El automovile hasta la puerta de mi casa. 100 % recomendado Gracias a Mani, Holly & Jason que fueron las personas que me atendieron. (Mani trato en español)

From the owner: The team at Tate Branch Roswell would like to welcome you to our dealership in Roswell, where we're…read moreconfident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of reliable pre-owned models. No matter which vehicle you decide on, our professional finance team will help you with competitive financing options. Lots of folks in Roswell count on the high-quality vehicles found at Tate Branch Roswell, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Home of the better buying experience.