In between this review and the previous one, I brought in some boots which had a heel issue. Funny, the guy working had said they were pretty much on their last wear, but I said I'd like another round before tossing them, and they came through. Since I haven't had to come here in years, they're now in a different part of town on Beverly. Parking is on Beverly or Flores (metered or some residential on Flores; read the signs). Once again, same issue with the heel but another pair of stilettos. Was quoted $18 and approximately two weeks will be notified by a text when ready. Cramped entry since it's a small space, but I was in and out fairly quickly. When I returned, there was a girl in front of me who had a ton of shoes with her, and the guy barely acknowledged me to let me know someone would be with me shortly (I admit I'm not a looker) but thankfully, another nice guy came over and helped me with my easy pick up. Was offered a bag but I had the dust bag for the shoes with me. What pleases me about this place is all the shoes I've had fixed here are ones I'm still actually wearing; even if I thought they'd be in disarray shortly after repair. I've had no issues, and this is years after the fact... Cash or check only!! read more

Arturo's Shoe Fixx - Shoe Repair Near Me - Los Angeles, California

My husband has been going to Arturo's for probably 30 years. They are the premier spot in most of LA in my opinion for any shoe issues or cleaning that one might have. They moved and they are now in a new location. Still the same great service. We highly recommend them. I completely ruined my blue suede Gucci Loafers and they came back as good as new. Whether you have your high-end items or just everyday shoes, these guys will meet and exceed your expectations. read more

Really fast turned around and best quality for Disigner shoes, bags or jackets so far in this town!

I've been going to Arturo's for over 15 years, and I wouldn't trust anyone else with my shoes or handbags. Even though I work directly across from a shoe repair shop on Little Santa Monica, I've always stayed loyal to Arturo's. They're absolute pros at dyeing shoes to a completely new color, doing deep cleanings, and their pricing is very reasonable. One of my biggest tests was when they repaired my Louis Vuitton bag, the straps looked identical to the original. They also worked on a handmade African leather bag, made with extremely thick leather. The strap had ripped within a year of me buying it, but after Arturo's fixed it, it's been durable and strong for over 10 years now. That's the kind of magic hands and attention to detail they have. They do amazing work with high-end bags, including hardware replacements, and I've seen countless loyal customers coming and going over the years when they were still on Santa Monica Blvd. Now that they've moved to Melrose, it's a bit farther from my job, but absolutely worth the trip because I trust no one else. A heads-up: they only take cash (I think they might take checks, but don't quote me on that). Service is great. The owner might have a serious face, but he's genuinely nice and always makes sure the job gets done right. If you need shoe dyeing, cleaning, handbag repairs, hardware replacements, or work on high-end pieces, I highly recommend them. read more

Miracle workers. Most memorable / impressive work was on my neon pink Balenciaga bag was ruined by a perfume spill that dried and discolored the bag. You'd never know the bag was destroyed thanks to them. They fixed it quickly and for a low cost. They're always kind and upfront which is beyond appreciated. LOVE THIS PLACE AND TRUST THEM WHOLEHEARTEDLY. read more

Went to Gucci on Rodeo Dr bought a purse for my mother's Christmas gift. Then brought it to Arturo's to customize with patches from Etsy that have meaning. I would highly recommend this business they made it very clean looking with patch placement. They had a great family business vibe as well that was friendly with good prices. read more

Arturo's Shoe Fixx - Shoe Repair Near Me - Los Angeles, California

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Busy so go w time. Very nice people. My shoes were left like new. Items are ready in 2 weeks or so.

close to a month to clean a pair of sneakers and put pads on sole of sandals. need I say more? disappointing service in every way.

They've been my cobbler since I moved to LA back in the late 90's. They care for my shoes ensuring they look their best 20 years later. Ari and Manuel take great care of their clients. And as per value, when a shoe is 20 years old and still wearable, then it's a good investment (they are not expensive). read more

They did an amazing job replacing the chaps on my Louis Vuitton! I will definitely be back.

Hey saved my YSL croc bag! Stupidly I was freshly spray tanned and decided it would be a good idea to rock the white YSL bag and that was a big mistake. The bag turned purple! These guys painted it and now it looks brand new! I couldn't be happier! BTW is prices are great!! Highly recommend read more

Wish I could give them 6 stars - one hardly encounters such level of meticulous attention to detail and artistry. Although I used Arturo's for decades, my recent experience surpassed even my already high expectations: I brought a (very expensive) combat boot which needed a new zipper. While Ari indicated that the tip of the new zipper will not match the other because he, obviously, does not carry designer zippers, when I picked up the boot, I discovered that someone has taken the time to detach the old zipper tip and flawlessly attach it to the new zipper. This was done at no charge to me, despite the fact that I had already accepted that the new zippers would not have the little designer tip on it. This kind of old-world service and artisanship is so rare these days and I was gratified to have encountered it! read more

The absolute best - have been going there since the early 90s. Arturo was a gem. He passed down the artisan craftsmanship to his grandson who now runs the business. Wouldn't go anyplace else. read more

Serious quality work. Delivered on time for 40% less than I had previously been quoted. 100% recommended. read more

Ari and company did an impeccable job of altering my Gucci belt. I needed to have two inches cut off of the belt for a better fit, and a sales lady at Gucci recommended Arturo's. Not only did they do the job in less than one week, it only cost $12!!! The belt is reversible (black/brown), and I was a little nervous about that functionality being "messed up," but it wasn't and the belt looks perfect. I plan to come here for all of my alterations and repair needs! read more

Note: kept my old review as the context was still true! This time I took my Gucci bag that they cleaned the lining in years ago (see last review) and asked them to replace the lining. I originally took this bag to Gucci, but they wanted $500. I love the original linen lining, but not that much. That said, I plan to keep this bag forever, so I decided I'll just change the lining myself and use a nice design like fabric as I'll likely have to change it a few more times in life. God willing! Arturos did an excellent job! Same as usual, easy parking at a meter on the street or the nearby public parking off Santa Monica Blvd. There are usually no lines, they service you quickly and call you when it's done. Great service, excellent quality work, reasonably priced for what you get and drama free. The seams are very well done, they mimicked the pockets from the other lining and reused the Gucci leather zipper for the pocket and the seams connected to the leather part of the bag are completely seamless?! Amazing work! Can't wait to use my bag and while no one will see the inside lining except me, it'll make me smile every time I open my bag! Way to go Arturos! Many thanks read more

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It's been years since the company founder, the wonderful Arturo, passed, but he instilled an appreciation for excellence in his grandson Ari who manages the business. Ari does not do the expert repairs that Arturo himself once did but the guys who work for him do. Never was, never will be inexpensive, but I've gotten so much use out of old shoes they made new again that it's well worth it. read more

Wowza. I took my two plus decade old Black Suede Gucci bag to Ari to clean her up and was not expecting her to come back looking nearly new again! For $75 I feel like I got my bag all fresh and clean!!! I'm thrilled with his work! read more

Arturo's Shoe Fixx - My renewed Gucci bag. - Shoe Repair Near Me - Los Angeles, California

I took my ivory renew nikes to get cleaned since the fabric gets dirty very fast and is hard to maintain that color. Not only did all the dirt and stains come out, but even the hair dye that had fallen on them! I'm beyond impressed and the service is out of this world! Will definitely bring more shoes and bags to get clean/repaired. Thanks Ari! You're the best! read more

Arturo's Shoe Fixx - Nike renew - Shoe Repair Near Me - Los Angeles, California

I love this place! They did an excellent job with my Christian Louboutin shoes and left them looking brand spanking new. They are fast, reliable and gave great customer service. I will definitely recommend this place. read more

I dropped off two pairs of shoes. The first was a Golden Goose sneaker set that needed to be re-soled. I had called the local GG store and they recommended them. The beaker sole that had been worn out was replaced. It did not match exactly but blended in with the worn style of the shoe. I also took a pair of red Gucci mules that had the been scuffed and scraped at the front. These were returned in pretty good shape and I d couldn't not see the damage unless I focused on the area. The color match was perfect. Prices are very fair and service is quiet and nice. read more

I've been visiting Arturo for help with shores and handbags since 1998. He was literally a top tier artisan. His work was perfection! I'm not exaggerating. He's passed down his craft to his grandson Ari and the craft continues. Ari restored a favorite pair of Prada sandals that rightfully should have been tossed in the trash from the look of them. They are gorgeous again and I get compliments literally every time I wear them. They also restored my vintage briefcase and found matching hardware for the brass fastener that had fallen off. I can't recommend this business more highly. The retail stores even bring items for repair to Ari. I'd say that the trust of Neiman Marcus and Saks indicates a broad positive endorsement elevated beyond my occasional pedestrian repairs! read more

Love that this is family owned just like our company. Ari was so kind and fair priced and didn't end up charging me once they couldn't get my purse stains out. I thought that was really kind and they're good people with good quality work. :) read more

Much more reasonable than others I called. 18 dollars to replace the tips of the heels. Other places quoted me 30! Plus Ari was really nice.

Very poor job in fixing my shoes. And when I point out just how bad it was the older gentleman's response was basically, "So what?" That was the first and last time I went there. read more

I was reffered here by Celine to get my leather boots cleaned and the scuffs fixed and it was the most pleasant experience. It was $45 for the cleaninng with also a color touch up on only the front, they did an amazing job and worked with my time frame to get the back to me same-day. I am amazed and the color matching was perfect and excellent quality. Ontop of this the staff is so pleasant and friendly. Don't think twice about bringing your leather goods here for a cleaning, Celine has it right read more

Arturo's Shoe Fixx - After - Shoe Repair Near Me - Los Angeles, California

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Amazing service on designer shoes and bags. They absolutely restore them to pristine condition!

High prices, lousy attitude. I took my bag elsewhere for repair and was quote HALF the price of what this guy wanted. Plus they were NICER. read more

An amazing leather repair boutique. Everything I throw at them - they can fix! First a handbag. Then shoes. And now a backpack as the straps were damaged. I entrust them with all of my designers pieces! read more

Just for replacing shoelaces that I supply they are charging $35 and offered to clean my shoes but wanted it another $40. They are way overpriced. read more

WOW what CREEPS. Walked in politely with a pair of Birkenstocks, of which I had bought official Birkenstock soles for online thinking I might do the job myself, but ran out of time. When I asked them how much to resole, they told me $120 and acted like assholes. I told them the shoes new were $150, and that down the street at Fast & Best Shoe Repair, the place Birkenstock recs in LA to repair soles, they charge $75 for the whole job including official Birkenstock soles. They looked at me with nasty expressions. Not sure what's wrong with these two schmucks. AVOID for any shoe repair. RUDE! read more

Arturo's, now under the auspices of his grandson Ari, is still THE place to go for shoe repair, handbag restoration, shoulder straps for your bag, and buttonholes for your belt. The craftsmanship is unparalleled and the prices are fair. No price gouging here! read more

Craftsmanship galore ! They can fix anything and they do an amazing job. An if it is not worth fixing, they will tell you not to waste your money. I love how honest they are. Thank you ! read more

I came here to get a Gucci belt adjusted. Friendly service, great value, and I was in and out in less than 10 minutes. I recommend Arturo's Shoe Fixx. Not just for shoes! read more

This is the BEST BEST BEST shoe repair in the city and I highly recommend. Ari is a magic maker and in less than 5 minutes removed an awful oil spot (and then my mistake of blotting water) from the inside of my Hermes birkin crocodile bag at no charge!! I have no words for my appreciation and gratitude. He saved my marriage lol! I bring my shoes, belts and bags for Ari to repair, shine, polish and it's always perfection. I trust him with everything (even all of my Hermes birkins and Kelly's) and he can turn it around in a few days (if not hours!) much better service than 6 weeks at the Hermes after care department. Thank you for everything Ari!!! read more

Absolute best shoe repair in town! Ari is so nice, helpful and reasonable. This place is a gem and will fix any issue! You will not regret it. Highly recommend!!!! read more

Arturos used to deliver on high quality workmanship, excellent customer service and professionalism. But recent dealings with a rude and defensive store owner have been extremely unpleasant due to questioning poor workmanship that had to be redone on a bag. Very disappointing and will not be a returning customer. read more

He overcharges for simple tasks/ no point unless your bringing your purse here. Don't ask him to resew your shoe he'll make up a unreasonable price and wont care for your pocket, read more

I don't believe in luxury but I believe in quality, long lasting products, so I own a coupIe of nice stuff. When I damaged my favorite wallet with hand sanitizer, I almost cried. I brought it to 2 leather repair places and both of them said " there is no way to fix it, no one can fix it". I didn't believe them and I brought my wallet here. They told me they can but the damage will still be there, so I was not expecting it to be perfect. When I picked it up, I couldn't locate where the damage was! Price was reasonable and they repaired other parts, too. I was so happy and they seemed happy that I was happy. It has been a while and it still looks good so I decided to write this review. read more

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Have been using this guy for years but never again. He makes rude misogynistic comments that are totally inappropriate and he shouldn't get one more penny from anyone if that's how he's going to run his business read more