The bad reviews are true unfortunately. Rude, disrespectful treatment and astonishingly bad work. I gave them a try brought in leather sandals that needed the sole to be repainted and one needed the front glued as it was about to become undone. Paid $35. When I picked them up to my surprise they looked even worse. One was painted in the front correctly, the other was badly painted and badly glued. When I asked if he could paint it like the other shoe he rudely told me that that's the best he could do and said that it wasn't possible, I pushed back and he went in the back yelling words in his language came back and still wasn't done right, I asked again to paint it like the other sandal and he again said it wasn't possible, but I fought back and he went in the back again and finally it was painted correctly in 30 seconds. Save yourself the headache and go anywhere else. I don't know how this place is in business and this man is allowed to interact with customers. read more

Sunset Shoe Repair - Sandals after his work. - Shoe Repair Near Me - W Hollywood, California

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Ridiculously overpriced and the guy is rude as well. I have gone there in the past and the price was high, but I paid. Today I brought in a very simple job and he wanted a staggering amount of money. I will never go there again. read more

Very nice man and my boots are like new highly recommend them and they have very good hours

Such a great experience. He fixed my shoes in a timely manner my shoes look great. They are vintage and they were a hard fix- props!

Paid $40 to extend the life of favorite leather boots (soles) - professional & excellent work. He did exactly what was requested plus polished the leather like new. read more

A neighbor recommended this place and he was right: Harry is the greatest. He's speedy, fairly priced and does an outstanding job. The first time I went there, I brought in a pair of boots to be waterproofed and he did that, plus polished them so they looked brand new. I've been a repeat customer ever since. Highly recommended. read more

My favorite pair of black boots broke - the laces had worn through their soft leather slots and I was unable to tie them anymore. I was wearing these things every weekend at minimum, and I wasn't sure if I was going to be able to get them repaired without the cost being ridiculous. I took them to Sunset Shoe Repair, he had a look at them and told me he could get the job done and explained to me what he was going to do as to not mess up the profile of the boot. It was a great idea and I was all for it, AND he gave me a quote for $50. I left them with him, he said I could be back tomorrow and they would be done. When I came back in I legitimately couldn't believe how good they looked, and he had gone above and beyond in order to make sure that they were reinforced to stop this same problem from happening again in the future!! I wish that I had taken a picture of what they looked like before, but I've attached a picture of the side that was the worst when I had brought them in to him. It looks brand new!!! When I brought them in this whole side was completely worn through. This guy is doing some magic here in this small shop in Weho. The quote had risen a little bit, but he had done like 3 times the work and he only raised it $20 more. He also polished them and told me he put a water resistant polish on them to protect them. This guy is a real one, and if you have any problems to do with your leather shoes or boots, chances are this guy can find the solution. read more

Sunset Shoe Repair - Side profile of the boot post-repair - Shoe Repair Near Me - W Hollywood, California

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Like a clutz, I tripped and fell scuffing a brand new pair of leather black tennis shoes. Needles to say I was not happy. I googled shoe repair near me and this cute shop popped up. Within 5 min, I took my shoes into the shop and met the owner Harry. He looked at the shoes and said give me 5 min and they will look like new. He filled in the scuffs with candle wax and shined and polished the shoes. They look brand new! I was happy and Will return! Thank you Harry! read more

Sunset Shoe Repair - After Harry worked his magic, they look like new! Scuff marks gone along with out of the box shine. Thank you Harry. - Shoe Repair Near Me - W Hollywood, California

Excellent work, fast, at a reasonable price! Harry, the owner, is the best. I was a first time customer and pleasantly surprised that my walk-in repair could be handled right away. read more

I have been a client for over 5 years. Harry does great work with my shoe repairs which include changing soles, fixing zippers on my boots, replacing worn out heels & basic polish/shine. He is able to make repairs in reasonable short amount of time & I definitely recommend his business for your shoe repairs. read more

I came here for a quick zipper repair on my purse and he was amazing! He did everything very fast and reasonably priced when other places gave me ridiculous quotes! Highly recommend to come here for any of your repair needs!! Purses, shoes etc. read more

Brought a pair of boots in for heel repair. The owner cleaned and repaired scuffs for free. I was really impressed by the quick turnaround, friendly service and attention to detail. I'll be back! read more

Had an emergency shoe repair and Harry fixed it right on the spot. I was in and out within 30 minutes. You can tell he's a craftsman who's been doing this for decades. I see people complaining about his salty personality but I feel that's part of his charm. Highly recommend! read more

Harry came through for me when I had a super last minute repair. He was reasonable on price and made sure I had everything sorted with time to spare. He's my go to from here on out and he should be yours as well read more

Color me shocked at the realization that when your shoes are dying, rather than lay them to rest and mourn the $15 you paid for a pair of gorgeousness that retailed for well over $100, you can get them fixed. Based on the previous reviews, apparently the old owner really sucked. The new one, however, was super sweet and had my 3 pairs of happiness ready by the end of the same day I brought them in, and at a really good price ($30 total for all repairs). He did question, "Why the women wait so long, till almost no more heel?" when reviewing my dilapidated footwear, but that was pretty much just funny. He also polished/shined/renewed everything, and I ambled off, a proud Jewish daughter, in scarcely recognizable shoes, the likes of which I hadn't seen or felt since they were nubile youngsters on my toes many months before. read more

I showed up here at 4 in a panic: I had a job interview the next day, and my only appropriate shoes for my carefully selected outfit were a pair of leather boots that were a total mess, victims of years of loving use and neglect. Harry to the rescue. He re-soled the shoes, polished, repaired and weather-proofed them, all in time for me to pick them up at 6. Told me ahead of time exactly how much it would cost, and explained the things he wouldn't be able to fix: e.g. some long-time-in-the-making creases in the leather, and some darkening of the color. I couldn't be happier with his help. read more

If I can give this shop zero stars I would. I took my Christian Loubs here to get my bottom fixed...he raved about how amazing his work is...I came to pick up my heels a couple of days after he quoted me. I called to double check, told me after 12pm I go in around 4...guess what..?! It wasn't done. He told me he would have it done in 20 mins if I wanted to come back. I didn't want to drive back home so I waited. After all this... I get my heels back to the worst repair ever! He did such a sloppy job. I wanted to cry. Stay away from this place. read more

Ok - I never write Yelp reviews but this disaster warranted one. Took a bag to get cleaned only, specifically said NO DYE. Well, the bag came back dyed, and dyed poorly. The white stitching was dyed over but only in some places, the handle has black smudges all over it and so much dye was used that it now looks plastic-y, like fake leather. After denying that any dye was used, he finally admitted to dying it and said there was no other way to clean it. Which is okay, except that I specifically said NO dye at which point he should've told me he couldn't do what I was asking and I would've taken it somewhere else. Now I have a mess of a bag that is beyond repair. Please DO NOT take expensive items, or even items that you care about here. You will be lied to so that they get their money and will walk away with nothing but regret. They clearly do not care about craftsmanship or have any knowledge about leather (which needs to be conditioned before dyed so that the dye doesn't crack the leather. Well, now it has cracks, too). ZERO STARS. read more

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The Best. I've been refurbishing and reselling luxury leather goods for decades, and Harry is the best leather guy around. He's creative, reliable, quick and priced right. I've tried almost every luxury repair shop in town and Harry beats them all. read more

I called this repair shop to ask about prices. The man who picked up was SO incredibly rude. First off he couldn't give me any indication of how much he charges. Then when I asked him if he does purse repair he said "I can't speak to you". "I have customer. I can't speak with you." I told him I was thinking of heading there now and I am a new customer. He again said, "I can't talk to you." His tone and responses were very rude and I will not give business to this type of person or company! read more

Harry knows what he's doing, great job restoring my GFs vintage heels. Done the same day for decent price. Thank you. read more

Harry is one in a million - the best in the business. Thank you for always taking such great care of me !

This was my first time bringing shoes here. I brought two sneakers and asked if he could clean the soles and sides because they were very dirty. He said he would get them to look like brand new by touching up with white paint. When I went to pick them up, the paint he put on the shoes looked like a baby blue/ sky blue color- not white and as I was asking questions he said " I charge $10 to shine a shoe and I'm talking to you instead of working" (I was the only customer in store) and when I asked if he could take the blue paint off he started to talk about how he does amazing job and if I dont like it I shouldn't come back there etc. The shoes are definitely not cleaned all the way. I don't recommend this place at all. read more

I've been bringing my shoes in for repair here for years and each and every time I have been completely elated at the amazing job that Harry does. He takes so much pride in in his work and in making sure that his customers are happy. Many times he even fixes my items on the spot so that I don't have to wait to get them. And his prices are very reasonable! I refer all of my friends to Sunset Shoe Repair and all have been very happy. This shop is a gem in West Hollywood. Be prepared to have your old shoes look new again and to be treated as a member of Harry's family! read more

The very best! Great work and reasonable prices. Made several pairs of my suede pumps look brand new. Re-heeled my boots. Love this guy!!

Mr. Harry was extremely helpful! He fixed my shoes within the same day and gave me a great price. Will be back!

BEST SHOE REPAIR EVER. Only take my designer heels here. He has fixed my heels & made them look brand new that I had originally thrown in the trash because I thought they were ruined. will forever take my heels to him. read more

Harry did a beautiful job refinishing my shoes. He stained my yellow leather sandals brown and they look great. He has also re-heeled my boots and shined them up so they look brand new! read more

I'm so happy I live right around the corner from this shoe repair shop and have taken several heels there over the last 2 years. Harry either repairs them on the spot (new heel bottom, buffing out a scratch, waterproofing etc.) or he takes a few days to re-sole or repair whatever it is I need. He has also fixed the zipper and restored the handle on a leather purse I got in Italy. He is very reasonable priced as I have been quoted much higher by other repair shops for re-soling shoes and various other repairs. I'm very happy to have found one person for all my repairs. read more

I've had only great experiences at this shop. The work is excellent, always ready on time, and reasonably priced. I've tried so many shoe repairs (pretty hard on my shoes!) but have never been so consistently satisfied. Highly recommend. read more

After picking up my five pairs of brand name leather loafers and lace ups on Friday, my weekend was off to a good start The guy is a genius at what he does. What's more important is that he is detail oriented. In addition "Harry the Cobbler" has humor. Not only did he have the shoes ready by the end of business day but he was very fair on the pricing. He will give you a brief history on his experience in shoemaking. Here is how it goes...the craft was passed onto him by his dad 30 years ago. He has 15 years experience. Just recently moved the business from Marina Del Rey and as he simply put it "I love to see the rebirth of shoe!" I walked out of the shop with 5 pairs of brand new shoes which cost me less then a quarter of one pair of retail price. Highly recommend Harry! read more

Went to see Harry to repair my wife's shoes. First time here and only went there due to the great remarks that Harry had had on Yelp. He did an good job on the shoes. Reheeled both of them and added a non slip section to the fronts. Hard to say a bad thing about Harry as he seemed a really nice guy. Just thought that it was quite expensive paying $70 for two small rubber sections on the heels and two non slip sections... Maybe I'm wrong... You're still a nice guy though Harry. read more

Broke the heel on my boot in a morning meeting and needed it fixed before my evening meeting. Walked in and Harry fixed it in less than 10 minutes while I waited in the lobby shoeless. He fixed both heels and polished my boots for $15. I gave him an extra $10 for tip because of the speedy service. Was back at work in less than 30 minutes flat! Can't beat it!! read more

The best service with a smile and my Clown shoes were treated like they were of great importance! (They are very important) My shoes were ready the next day no problems may I say again they treated this clown really well TEN STARS!!!! Five is not enough xoxo Thank you Clownalyn Monroe read more

Affordable, quick, repairs with care! I took two pairs of shoes in to be repaired -- once pair needed entirely new soles and heels and the other pair needed to be stretched, both were ready same day and the price was pretty good, especially given the timing. Harry is very accommodating and helpful. read more

Harry = Gentleman. Service = friendly, quick, professional. Work = impressive. Saved my 16 year old favorite boots from their death bed, im back to wearing them again all the time, Thanks Harry & Sunset Shoe Repair! (parking is possible too, right along the street. Some places are so difficult to get to in hollywood it's almost a joke but this place is a QUICK stop, (fairly) EASY meter parking & potential same day service. GREAT prices too. Nice to finally find a place i want to come back to. ill be back w/ more shoes & purses. read more

You see, I have this pair of boots that I've had, well, forever. Yep, I have a pair of boots that I just can't live without. The proprietor/cobbler here is ruthless, and unforgiving. He doesn't see the boots as worth saving. He muttered... "they're finished. Finished." I see the glass as half-full, and reply that they simply need to be re-soled. Okay, he says, I will put something on the soles. You know what he plastered onto the bottom of my boots? Stickies, so my big toe wouldn't continue to pierce through (yes, this is how much I do adore them). I've seen cobblers bend backwards to save a great pair of shoes. A cobbler, in my personal opinion, should always be forgiving. read more

I wish I could give this place 0 stars! I had the worst experience here, it went something like this...I walked in and saw a man in the back room who barely looked up, I greeted him :/ About 2 minutes later he walked out not saying a word still not looking up. I asked him if they fix bags, his response "I am a bag designer." Ok...Showed him my two pairs of shoes which needed to be fixed. His response, "It will be $1000" Still waiting for him to look up from the shoe he was working on. I picked up my items and was getting ready to leave, o there ya go he finally looked up. If you are reading this buddy, maybe you should focus on fixing shoes instead of you "comedy" routine! read more

Have used him a couple times over last 2 yrs to repair shoes. The last repair on soles only lasted a couple of months before the sole began to bubble and come apart. I took in thinking he'd fix w no problem but he wanted to charge me again for his defective work. He's basically stealing and his work is not that great. I highly suggest using somewhere else read more

I've been here twice, getting brown dress shoes and loafers repaired and resoled. Both times I've gotten shoes back that have received another life. Harry puts pride in his work and shows you with respect. I came here as he was finishing up my pair and he brought me to his work station in the back to show me the process. I'm confidant in Harry's work and won't take my shoes anywhere else! read more