They do good enough work but they're far too expensive for me to continue going there. Plus they don't accept credit cards.

Went in for a quote an we became like family instantly. Hayk took good care of me and even let me film a bit of his leather art skills and craft. Leather is in his blood line ! Love this place will make you anything out of leather. Cigar case , no problem, bicycle seat , kids play for Hayk! Bags shoes whatever car upholstery needs you got this family loves a challenge. 22 years at this spot . read more

I've had purses, shoes, wallets, leather jackets all repurposed and repaired by Haik. They're such honest and kind people. 100% recommend for any job big or small. read more

I'm so upset. I just bought a vintage lv bag. My fiancé brought it in to get the vachetta cleaned and my bag looks dirty and more worn than when I took it in. I'm not even sure how that is possible. I was charged 100 dollars for this and I'm so so upset. I wasn't told they would darker the vachetta. I don't even mind that's it's darker it's just not even cleaned. If you need an lv cleaned please don't come here they will ruin your purse. I should have just kept it as is if knew this would be the outcome... 0/10 experience. Also I initially just wanted the tag cleaned with the white stain but the lady told my fiancé no and that they had to leave all the leather at once.. which I didn't understand. read more

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They have fixed shoes for me and also redyed a green purse which came out beautifully. Very kind and helpful. Definitely recommend.

They're friendly and the shop is clean and what not but they dont do a great job and they charge too much. I had them stitch back together a small panel on a pair of boots that was maybe 10-12 stitches total. They're work on the boot is not very clean and still looks a little mangled compared to the other one, that I left with them so they could use it for reference. They charged me $65 for the job which seems a bit much considering they did a poor repair job. read more

Hyak does quality work at a very fair price. He has repaired my ankle boots and my orthotics to perfection. Plus he and his wife are the nicest people in town. You cannot go wrong at L'Artisan. read more

I visited L'artisan for the first time yesterday and was blown away by their terrific customer service and excellent craftsmanship. Highly recommend them for all your leather needs! read more

Once again, they've come to my rescue. I come here for shoe repairs, backpack, repairs, suede, cleaning, and now a buckle. They fabricated this buckle to match one that I lost. read more

They make miracles happen. If you need any item brought back to life... this is the place to go. I trust them with all my high end pieces. And They are conveniently open super early an late read more

Items are not ready when they said they will. Their repairs do not last. Absolute waste of money

EXCELLENT handbag repair. Thanks to google maps street view I finally re-located the store that has my stuff! I almost lost it! My ticket was back from Dec 2011!!!! I give them all the THANKS in the WORLD for not throwing my stuff away!!!! read more

L'artisan - STOREFRONT - HANDBAG as well as SHOE REPAIR - Shoe Repair Near Me - Los Angeles, California

They did an incredible job on two chair straps, it's not easy to find someone that can do the intricate repairs that they do, especially in LA! They were so great and kind and did a wonderful job- so happy with them and will only be coming here from now on for my alterations and repairs!!! Thank you both!! read more

I have had a hard time finding a good cobbler in LA, so when I came across this place, I was so excited. It was such a pleasant experience. I brought in a belt to be shortened, and their work was quick and high quality. I will definitely be back. It's important to note that it's cash only, so be prepared. There's also a convenient parking lot and they have great hours. read more

Based on my one and only visit so far I am very satisfied. I'll let you know if the repair job falls apart. The last cobbler I frequented for years, also locally was very intimidating. He was grumpy, not nice so this place is a breath of fresh air. The couple that runs this location is very nice. I don't know what to tell you about the price of what I had done because I think everything is individual and subjective. I paid $45 to have two shoes re-glued. Good shoes at that, I was told but the glue breaks down from not being used or worn. When all was said and done I asked for one of the pairs to be buffed and shined and a minor cosmetic defect repaired and they did it all without up selling or charging me more. I was grateful for that. I expected to pay for the extra service but it says a lot about the business. Parking is a breeze as the business is storefront and not very busy. The street is busy so you have to figure out how to access it and not get killed with the massive traffic around that intersection of Fairfax and third. read more

I live less than 1mi.from the shop, I have going here for years. Hayk loves to work on my shoes.over the years, their prices are bit on the high side, IMHO, recently got sum wedge sandals w/zipper in back ankle area. my initial test, something in back on right rubbed my ankle, to the point it slightly blead.Hayk charged $20 , but told me to bring back if it wasn't right, N/C ended taking back 4x ! they are correct,now. He also has a selection of fake Louis Vuitton stuff.got a belt nearly 10 yrs ago. ppl. think it genuine. For all his good work over the years, gave him poster from pop-up exhibit few months ago. Its over the right side of counter. read more

L'artisan - my Spanish patent leather pumps Hayk likes - Shoe Repair Near Me - Los Angeles, California

I brought in 3 pairs of shoes - cap toe dress shoes, expensive soft leather winter boots from Barney's, and a pair of women's Lanvin ballet flats that needed a small repair to the heel. I should have listened to the reviews here saying that they are way too expensive for the level of service they provide. I was charged $85 for two shoe shines and a minor heel repair. * They were super nice * The shoes were ready when they said they would be * The shoe shine on the men's dress shoes was just ok. It looks like they applied shoe shine and brushed it off. Maybe just wiped it off? * There was no buffing done whatsoever. * The finish was dull and the shoes had less shine than when I dropped them off. I've had better shoe shines in an airport. Far better. * The Lanvin shoe repair was just ok and the work was sloppy around the edge. Perhaps a $5 job. Definitely not $25 as I was charged. * The boot shine was again just ok. Really dull finish and the so called "repair" to the leather scuffs was not worth $45. I only tried this place because Escobar on third street was closed. Do yourself a favor - just go to Escobar and avoid this place. In fact, I dropped another pair of boots at Escobar after trying L'artisan. I got the boots from Escobar today and they are absolutely beautiful. Amazing shine at a great price - $15. read more

Haïk was fantastic and so was the work he and his sister did on my favorite Ferragamo shoulder bag. The zipper tape was ripped and needed to be entirely replaced. It was tricky work because of the bag design. When I took it in, Haïk told me that he was in the middle of a big custom shoe order that had to be delivered in a short time. He warned me that it would take 2 weeks to get my bag. I was leaving on a trip in a week, so I agreed to leave it with him. Two days later he called to say it was ready. He found extra time to work on it and when I went to pick it up, it was PERFECTLY repaired. The last time I had it repaired, it was done by the Ferragamo store in Amsterdam and their work wasn't as good as Haik's. I highly recommend him. The price was extremely fair at $65. Moreover, Haik is dependable, honest, a real craftsman. read more

Thank you, Hayk, for redoing my vintage Balans chair in gray leather, it looks great!! read more

L'artisan - Completed chair. - Shoe Repair Near Me - Los Angeles, California

I came here with two pairs of pretty abused vintage YSL shoes. Both needed the heels reconstructed. When I spoke to the woman at the front of the shop, she said sure that they were totally fixable and to come back in a week. When I came back a week later she brings out the shoes which were a complete horror to my eyes. Yes, the heels were certainly reconstructed-- so much so, that half was one color and the other half another-- part plastic, part leather, with a bumpy very messy paint job attempting to "mask" the ugliness... I looked at her and expressed my concern-- to which she said "Well, you shouldn't have waited this long to come to the cobbler..." As far as I'm concerned, its because of people like me-- those of us who abuse our shoes-- that she is in business. She was so disrespectful as she continued to essentially scold me for not having taken care of my shoes before... I tell her she has to make the heels look better--At first she says its not possible, and then a beat goes by and she tells me to wait five minutes, takes the shoes to the back and has the guys work on them. She brings them back out and they were a little better, though still really crudely put together. The reality is that the shoes looked WORSE reconstructed than in their original abused state. It was shocking that she thought the way they fixed them was acceptable... The shoes looked like a mismatch of cheap colors/textures... They ruined the original leather. I paid, took the shoes, and left. Needing to un-do what they had done, I discovered Roberto's Shoe Repair at 7763 Beverly Blvd, just down the street--who unlike the people at L'Artisan, is a true perfectionist and did a stunning job on them!!! AVOID THIS PLACE-- awful service with zero sense of artistry or craftsmanship. To them, mediocrity is perfectly acceptable. read more

I can't believe it has taken me so long to write this review. I brought an YSL bag with broken hardware in November. It took him about one month to fix it and he never called to tell me when it was finally done. The reason he gets 5 Stars is that he actually did the work. I've taken that bag to just about every other shoe repair person in LA, NY and Miami. No one wanted to fix it. They said the hardware was impossible to find. So, in my experience, service is a little slower than usual but as good as it gets! read more

Fantastic. I am so, so, so hard on my high heels. I brought several shoes in to L'Artisan, but I wanna focus on a pair of leather boots whose heels looked like they had been gnawed on by wild animals (no, that's just how thoroughly I trashed them clomping around). I got them back looking fantastic, and it was very inexpensive. They also repaired the toe of the boots, which also had that gnawed on effect, and the repair is seamless. What's particularly funny is that the incredibly friendly and helpful woman who works the counter tends to give the feeling of, "oh, we'll do our best, but you never know..." and then returns your shoes to you looking flawless. They also do bags and upholstery and sell restored vintage shoes and bags as well. Where they get the shoes and bags to sell I don't know...delinquent customers? read more

For handbag repair- they are amazing. I had a designer bag that needed to get relined. They did an amazing job. Fast time. Great price. Very friendly warm service. Highly recommend in terms of fixing your favorite designer bags. They even cleaned it as well! Def will be going back again. read more

As I said before, This guy is a total jerk and a rip off. his work is good but he'll rip you off if he smells money. I have since given a couple of very difficult work to Escobar on 3rd and he passed the test with flying colors. not only he was quarter the price of this Jacko but his work is a 100 times better. Even better than Arturo's in Beverly Hills. Try Escobar on 8250 3rd st. You won't regret it. Now I know how bad I was getting ripped off. read more

Hyke is a true artist when it comes to leather. His craftsmanship is near perfection. He has a wonderful personality and is super talented. I would recommend him in a heart beat. read more

Come here if you need holes put into your belt. A buck a hole! read more

the owner an old man with super dry humor, but a fun person to talk to. I had slip resistance sole put in, and the guy did a very nice job. as for cost, it wasnt pricy. I think its fair. read more

For the life of me, I can't remember the owner's name, but that is probably because I was so astounded with his work/craftsmanship that I couldn't think of anything else! I have this pair of boots that I have worn for years - they needed to be resoled again and some loose stitching needed to be fixed. I like the worn in look, so I asked to not have them cleaned too much. And the owner even pointed out to me that the bottom of the heel was a little too worn and he suggested to reshape it a little so it would be more proper for walking. Boy did this place deliver - they even weatherproofed my boots! You can't see where they added onto the heel, you also can't see where they fixed the stitching (it all looks original!!) AND the price was awesome to boot! Did I mention the turnaround time is good and they have great hours, too? Oh, and the owner also makes custom leather shoes, too! I'll have to try that one day!! This place is my go-to place form now on - I won't trust my boots to anyone else!!! read more

Simply the best place to go for all your leather and shoe needs. I love you guys .Great Service- Fast Service!

Highly recommended!!! I happen to be a passionate collector of vintage alligator bags . Hayk and Jasmina find a solution for everything old and on top do beautiful new costume made things! This people are lovely and super professional! read more

Best leather repair in Los Angeles. Ripped a hole in the center of my favorite jacket and they fixed it like new.

Brought in a lv bag for refurbishing They did an outstanding job The bag has plenty of mileage left Each time I wear it I receive compliments read more

This by far has been my favorite go to for fixing my purses, boots! They are friendly, efficient have great customer service and they go the extra mile! I have gone to different shoe repair shop closer to my home but it does not compare. Truly an original cobbler! I appreciate this business!! He even has completely changed the color of my favorite boots! They look completely new! I will post photos read more

I brought back the same boot to repair twice for the same issue and they still charged me. When they returned the boot back to me it came with a brand new deep scratch across the leather. Never going back. read more

I brought a few pairs of shoes to have new heels put on. I'm used to spending about $30 for heels. I never did get an estimate and when I picked up the shoes I was charged $150 for 2 pairs. My mouth dropped onto the counter. The work wasn't substandard but it wasn't anything special either. The shoes weren't even cleaned up. I guess I'll do that myself. Overall, this place is nothing special quality wise. I could have gone anywhere. read more

Excellent quality of service! The elastic clasp of my maryjane shoe was repaired quick and it works and looks like new! I was very pleased with the impressive result and will recommend this place to anyone in need of any type of shoe repair! the staff is courteous friendly and super helpful they will make you feel at home! read more

Best shoe repair store you will find in all of Los Angeles!! The owners are friendly , fare and do miracles with your shoes!!! Please give them a try and you won't regret it ! read more

Was a little apprehensive at first but I was blown away by the job the seamstress did on my leather bag. Replaced a zipper and I couldn't even tell that they had opened the lining and replaced. Beautiful job! read more

Amazing service!!! I walked in for boots repair and she took the time to find the exact problem area and work from there. She was able to tell me exactly when my shoes would be done and how she would do them. The price was $40 and she also took my other shoe and will shine them both for me. I will definitely be back and will be bringing my purses as well thank you sooo much read more

i go see my shoe guy more often than my dry cleaning guy. that tells you how much i am obsessed with my kids. i don't have too many, but with every shoes, i fell in love with. the couple who owns this place is honest and hard working. also, the husband always gives me a discount b/c i bring 6-7 shoes at a time and b/c i simply ask. today, he asked- why haven't i seen you for awhile?? as i was dropping off my purse for a repair. so i said- because you fixed up my shoes real good and don't need to visit you often. read more