I was very impressed by their honesty and willingness to consult before we scheduled an…read moreappointment. My fridge died on a Saturday morning, he texted me on Sunday to set an appointment, but then over text asked me some questions like how old it was and what sounds it was making. He told me that my fridge was old enough that it would probably be cheaper to just replace it, and offered to cancel our newly-made appointment. It has been a long time since I have worked with someone willing to be up front and help me instead of actively seeking to charge me for the slightest amount of their time. Thank you!!!

I have used Smart Appliance Service a couple of times. This is a owner/operator business. Luis is…read morehonest and fair. He fixed my fridge and gave my stove new life. I trust Smart Appliance Service and will call them first whenever I need appliance repairs.

Our Speedqueen dryer stopped heating and Olson Appliance was the closest Speedqueen authorized…read morerepair company. Bruce came out on Wed to ascertain the issue, and diagnosed the heating element was out. Because it's rare for this to happen, he didn't have the part on hand but said they'd be getting a shipment in on Friday. Thursday he called, said the part had come in early and asked if he could come by at the end of the day. He came by, got the heating element replaced quickly, and our dryer is working like it should.

"Fixed" our appliance and didn't put back together correctly & completely. Called him back and they…read morecharged me again despite photo proof of their error. Repair costs totaled about 3/4 cost of buying whole new appliance. My advice: use licensed & authorized repair company. Buyer/customer beware!

Sterling fixed my fridge and helped me repair an item on my dish washer. 5 stars for great service.read more

My fridge and freezer had stopped cooling over time. Sterling gave me options and I decided to have…read morehim recharge it with refrigerant. The whole visit took 30 minutes and my fridge and freezer are working perfectly! I recommend Sterling. He was very pleasant to talk to and was competent.

I had to call them about an faulty LG fridge and they told me how to navigate LG's customer service…read moreand get an APN number which is the approval for them to order and install the part. They did more than what was expected and LG, much less.

They were sent by Landmark Home Warranty to fix my dishwasher. The tech knew nothing about my Bosch…read moredishwasher and was constantly looking up "how to fix a Bosch" on his phone while in my home. Once the repair part arrived it was installed and the dishwasher still didn't work. The tech told me that this part has a habit of dying and being un-fixable and that he was submitting the claim to Landmark for a new dishwasher. That was 2 weeks ago. Landmark states that I don't need a new washer and that they ordered the wrong part (apparently, at least that's what I was told) and now my new partS (yes, that's plural, one part has turned into multiple parts) are on order... I've been with out a dishwasher for four weeks because this company and Landmark Home Warranty can't communicate or get their stories straight.

I only leave five star reviews when it's warranted, and this certainly fits the bill. We were…read morehaving an issue with our LG washer so I requested quotes on Yelp. Lourie from L&K Appliance Repair was the first to contact me directly and, even though it was a Sunday morning, she asked me to call her to talk through the likely issues, rather than just scheduling a Service call. Lourie was extremely knowledgeable and, upon answering a few of her questions, we came to the conclusion that the repair would cost more than replacing the washer itself. It's increasingly rare to find a company that is willing to put customer service ahead of profit and help someone avoid throwing good money after bad. I would highly recommend Lourie and L&K Appliance Repair to anyone, and we will certainly be using them the next time we have, any type of appliance issue.

My washer stopped, full of clothes and water, right before the spin cycle just after business hours…read moreand I was on a tight schedule to get all my family's loads washed before traveling so we could pack. Found L&K on yelp and tried calling, even though I didn't expect an answer after hours. But Lori answered and said she was in my area and said she'd swing by. I explained the problem, she said what she thought it probably was on the phone and said it's an easy fix. When she got here, she took a look, found the problem right away, put in a temporary fix so the machine would work for me, and said she would get the part it needed ordered and meet me back here after our trip. Her quote was very affordable. I was so happy that she was willing to just swing by and help me out so that I could get back to the pre-packing laundry that was so needed. I don't feel like most people these days are willing to just help a stranger out like she did, especially after business hours, but she was great!

If anyone is looking for great HVAC people these guys were incredible. They have after hours…read moredispatch for emergencies and can come any time. Our furnace was on the fritz all week and finally quit last night. The guy called me back within 5 minutes of leaving a message at 11:30pm last night. With nighttime lows in the single digits it was a concern. He was super nice, and let me know the price difference if I waited until morning, that our house would be fine for one night and not have frozen pipes, and also that it would be better worth our time to have him come when he can get parts right away. He had our furnace repaired within 45 minutes and we finally have heat. Also, he helped save us money on our very tight budget. In less than 12 hrs, our heat is on and the house is almost warm again. Thank you so much, guys. I'm telling everyone I know to call you.

Consumer beware... this company serviced our furnace in the attic and right after they left…read more(unknown to us) the furnace started leaking as the condensation pipe they had blown on during their 'tune up' they unfortunately jarred apart and it started to slow leak condensation into our walls!! We gave them a fair chance to take responsibility for this before posting a bad review by sending an email and certified letter to them with repair invoices (costs we incurred) and photos of the flood damage asking for reimbursement (under 3k), but they took zero responsibility. Despite being the last ones to touch the pipe they sent me a lengthy email back blaming the people that installed the furnace five years prior when the house was built, claiming it was installed incorrectly! Can you imagine?! Mind you these people have serviced our furnace the last three years and never once mentioned a faulty installation as part of their duty to let us know if something with our furnace wasn't right!!! I would absolutely not use this company unless you're willing to have your house flooded due to their negligence and then get stuck with the bill ontop of the stress of your brand new home being damaged. What a shame they wouldn't take any kind of accountability. I'll never use them ever again.

We live in an older house and have used Budget Plumbing several times recently and can't recommend…read morethem enough!! Rocket fast service, great pricing and top-notch plumbers (special shout out to Mike (and Mike) and Bodie. They went above and beyond this last call!! Thank you very much!! Budget Plumbing will always be our first call for plumbing issues!!

I got a water softener, tankless water heater and reverse osmosis water filter all put in almost a…read moreyear ago. They gave me a great deal. Did a great job on installing. Mike even got me no interest financing until I got my tax return back.

Dallin can pretty much fix anything. He took care of replacing our doorbell that needed a new…read moretransformer, switching out a ceiling light fixture, and a leaking washing machine. One of the hardest things sometimes with services like this is finding people you can trust, and Dallin is one of those people. The first time he came, he found a quick fix for the washing machine, didn't even charge, and he said if that didn't work to call him back. Never had to. If you're in need of any appliance repair or handyman work, we highly recommend giving him a call!!

I scheduled an appointment with vertex in the middle of the night for an appointment the next…read moremorning. He came out and gave me my options, even helped me purchase the appliance I needed, delivered it and hauled away my old one. I'm so grateful for vertex and the honest hard work they do. They deserve all the stars and more!