This dude can lay pipe like anyone I have ever met. Honestly the best experience for me in a crappy situation. I highly recommend Jamie and his crew. read more

I hired ASAP to fix my sewer pipe, it had tree roots in it.....they suggested I reline my pipe, I was a little Leary, I asked is there a chance it could collapse they assured me it wouldn't.....they came to clean out the roots and they were cleaning and cleaning and cleaning, they were so aggressive at cleaning the pipe they broke through the pipe and the pipe is full if dirt ....they now say it almost double the price to fix it after I have the tree removed......I had the tree removed and have reached out to them with no response.....its been almost a month.......how can a company ruin my pipe and no feel responsible or refuse to contact me..... read more

Excellent operator! Having been a Homebuilder for 30 years, I have worked with many plumbers. This family owned and operated company is top notch! Very quick response, by the owner, in the evening, on a holiday weekend! Would highly recommend read more

Awesome service, Ryan the technician was extremely knowledgeable and professional. Was able to get the sewer drain unclogged very quickly. Definitely recommend! read more

Contacted ASAP Plumbing regarding my water heater. Spoke with Denise and told her that my water heater was 13 yrs old noticed scale build up around the drain valve and the tank was making noises. I figure it was time to replace it before it would start leaking. This morning Edwin arrived to install the new water heater. Edwin was professional, knowledgeable and friendly. He did a great job in removing the old tank and installing the new tank. He cleaned up before he left and made sure that I knew how to operate the new water heater. ASAP Plumbing is absolutely awesome. They are up front with everything including the price, which was reasonable. I'll be using ASAP Plumbing for any plumbing problems that occur. Highly recommend this company. read more

When your water heater is spilling water all over the garage, you basically don't have a lot of time to shop around. I called ASAP and they were out here within a few hours, so kudos to that. As my house is not under home warranty, I just mentioned over the phone that I needed a 50 gallon, gas water heater to replace what I had. Nanko was very nice and swapped out the water heater pretty quickly. When I checked as to what was actually installed later, it was a pretty basic unit that was not energy efficient and was marked up quite a bit. Again, I appreciate the quickness of replacing my water heater, but a few more options for the replacement unit would have been nice. I probably would have paid $100 extra dollars for a nicer options had I been given the choice. Again, don't go crazy on the options, just a "here's options A, B, and C" and here are their prices. read more

Very disappointed with this company. I had a water leak in my house. I already opened the wall. I point to the exact spot to cut out and replace about a foot of 1/2" copper. Yes, it's an emergency. I also need two other simple shut-off valve removed and replaced. Both I had exposed. One valve I even supplied the parts. I will close up the walls myself. The bill...more than $1,000. Plumber was in house less than three hours, plus a 15 minute drive from their shop. Do the math...$300 per hour. I wonder if they also have a loan shark business? read more

I woke up yesterday morning to my AC not running. I work from home with my twin 3 year olds. I stating sending out a few Yelp messages because I know how quickly my home would be heating up! Nick responded very quickly and sent Nathan. Nathan is awesome! He was knowledgeable, professional and courteous. He took his time diagnosing my unit and gave us two options. One to repair and the other to replace. My husband and I decided on the replacement option. Nathan made some calls and had a new AC unit on our roof by the end of the day! I am so grateful for ASAP plumbing & AC. Will definitely recommend to friends and family! read more

Called ASAP plumbing to replace two valves at the top of my rental house water heater. They showed up the same day, but charged me $285 for about 30 min. of work. Tried to charge some other bogus charge to bring it up to $350, but waived it after I was outraged. I hate it when companies try to stick it to you because you are a woman. also tried to sell me a new water heater for $1700. Not impressed. read more

They weren't able to make it out on the original day we scheduled, but made sure to come out the next day and help us. We needed a hydro-jetting of our kitchen line and it only took them about 15 minutes. Very friendly, helpful and guaranteed the flush for 90 days. So glad to have my kitchen back! read more

So after the 1st plumber (other guy) decided to stop communicating with me, I called a different company. These guys came and did some stuff and quoted me for a hydro jet, prepped me for what was possibly a ruptured pipe. This quote was crazy high so I did some quick research and called ASAP Plumbing and A/C. After sorting out a little scheduling glitch they came out and performed the hydro jet for WAY less and was happy to inform me that there was nothing wrong with my sewage pipe. Affordable & honest! Thanks guys!!! read more

We had a leak in our kitchen sink. ASAP WAS OUT THE SAME AFTERNOON 2 hours earlier than promised. Logan did a diagnosis and found that our single head faucet fitting had worked loose. It was a sixty second fix. We ended up paying just the trip charge. Fantastic service and very very fair....will use and recommend them again. read more

AMAZING SERVICE!! We had clogged pipes, leaking out in the front yard. We immediately called several companies, no call backs and some "maybe we can get to you". ASAP said they'd be out in 30 minutes. David showed up and was very professional and able to help. We had a bigger problem than we knew. Days later he and Nathan came out and dug out the front yard and replaced the broken pipes. They didn't try and upsell us, they didn't try and BS us...straight to the point this is the problem and price. Everything was fixed quickly and we couldn't be happier! We were skeptical because so many trades are sketchy and unprofessional. These guys and the company were on point! Highly recommend!! read more

ASAP Plumbing - Solving the tree root problem - Plumbing Near Me - Tempe, Arizona

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I will never recommend ASAP Service Plumbing They brought some workers to my home that did not know what they were doing. They did not do a good job, when they left I had was to do a lot of work to get my home livable, they do not clean up. My hot water heater was not done properly My home insurance failed it. Until now there is no insurance on my home because of the water heater. I spoke with the office manager many times , she said she do not care about the insurance on my home. read more

UPDATE: The owner asked us to call and he honored the $58 special. They had an issue with a new computer system that should ask the tech to have you sign before you agree to a higher price. The owner is going to educate his team. He was very cordial and I appreciate his follow-up. I have since updated our review. ~~~~~~~~~~~ After asking the guy on the phone that made our appointment for unclogging the kitchen sink if his $58 advertised special was legit, he said Yes even after I explained the problem to him. Then the technician showed up at my house and proceeded to unscrew (by hand) two parts in the sink. Took less than 15 minutes. He proceeded to show me the clog (some undigested food in the pipe) and then gave me a bill for $300!!! What?! I asked what happened to the $58 special and he proceeded to tell me that the special was only for "outside" clogs. Seriously?! Could you maybe tell us if you upped the price BEFORE you fix the super easy problem? Worst experience with a company. Never again! read more

These guys were fantastic. I had a main line blockage on a Saturday night at 7:00. Ryan got here at about 8:00 and was great! Very knowledgeable, considerate, took the time to answers all of my questions and explained things as he was working. They did not charge me an exorbitant amount being on a weekend at night either. Charged me the same as if it wasn't. Ryan and ASAP are your plumbers hands down. read more

So disappointed with this company. I feel they took advantage of my elderly mother. $600 to clean a drain and install a toilet that we bought. It was shoddy work as well. The caps that cover the toilet screws were just set on top of the bolt ends, not attached to anything and the toilet seat is not even on straight. Not only will I never use this company again, I will make sure as many people as possible know about my experience. read more

I had ASAP plumbing services come out to take a look at my tub drains that had a smell and sink that was slow to drain. A tech comes out and takes "a look" in the pipe but says he doesn't see anything clogging them up. I told him I was interested in doing the hydro jetting they had advertised on their website on both our tub drains and on our master bath sink. He says they would have to come out the next day and asks us for a time. The next day comes and we don't hear anything from the company so we have to give them a call...apparently the tech doesn't handle scheduling! Then why didn't he say that. Well they come out the day after to do the hydro jetting and unfortunately I could not be there but a member of our family was. I'm really disappointed with the service! At first they came out and didn't even have the right equipment to do the hydro jetting that we signed up for; so there was a wait to get the correct equipment. Then they only did our master bath sinks and weren't going to do the guest tub until asked by a family member (even though the work order clearly said that tub as well). Even more disappointing we talked to the first technician about having our master bath tub done as well but they didn't do that and I wasn't there to question it. $275 dollars seems like a lot when they only did our jack and Jill sinks in the master bath and our guest tub plus not even getting our master tub! Their website makes it seem like that price would be for the house and that would make sense. Not to mention they pulled out a bunch of junk that was clogging both the sink and the tub....funny because the tech said he didn't see any kind of blockage. So much for using cameras to inspect pipes. read more

Made an appointment in advance from 8am-10am. Not one call during that time. I called the office, new eta, 11am. At 11:30am I call the office again. No answer. No one came and no reschedule. My request was to have a water replaced. Completely dissatisfied with this company. read more

I had a hot water problem on my master bath and the technician Brandon debugged and found a very cleaver solution . He worked very quickly was extremely professional, and charged a very reasonable rate. The service was truly 5 stars and I will use these guys again for my next service! read more

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I used them in the past and had a good experience. Today they came and since my GF did not know where the shut off valve was the tech said he would come back later. Understandable. Never got a call back or anything. Contacted the company late in afternoon and they said they would pass because they didn't want to be liable. Makes no sense since they never even came back to even view the shut off valve. I also would've got more work from them to fix other projects, but bad communication and left us hanging. Thankfully we called back to confirm if they were coming back or we would've been waiting all night. Update: I would like to add that since making my post my girlfriend received a mean call from a very irate person with the company. Very unprofessional to make a call that doesn't coincide with the tone they are using in their instant response to this post. We didn't call their company with attitude or anything like that so why give it to us? Also, we have a shutoff valve inside my unit and also to the building, just in case it's necessary. Receiving HOA approval to shut off water to fix plumbing is no issue and can be resolved in no time. Saying they won't take the job is no problem if they communicated that. What was wrong is leaving us waiting thinking they are coming back then after my post calling a female and being rude as retaliation. No excuse for that. read more

I just had the best plumbing experience from ASAP PLUMMERS they are the best in Arizona from beginning to end fast and courteous neat and clean a pleasure to meet my repair man Andrew Mitchem treated my emergency promptly I love ASAP PLUMMERS HERO'S In the business thanks highly recommend read more

I called ASAP plumbing out after finding them online. my mother had a water leak in the corner of her front yard where water was coming up from the ground and it was right next to the neighbors house at the fence that divides us. The tech arrived soon after and his diagnosis was yes we had a leak according to our water meter. He did not probe around the leak or dig in any way, just looked at the meter. He put in a new main water line (for $6,000) and said it's fixed , the water will dry up now. The next day there was much more flooding and obvious it wasn't fixed. I called and he came back, looked at it and said your neighbors line must be leaking too. I then asked you mean we BOTH have a broken pipe right there ? He said yes. I brought the neighbor out and showed her , he left at that point. My neighbor had a plumber come out who actually dug it up and it was my neighbors pipe leaking on to my mothers property ! We called ASAP back and told them it was our neighbors leak and they had fixed it themselves. After we investigated further , we DO NOT even have a pipe over there. We have tried to explain this to ASAP and they just keep saying we had a leak somewhere because the meter had movement. Our point is we called about the emergency water pooling up from the ground and it wasn't our leak , otherwise we wouldn't have called for help. A week later they sent someone out to look at it and he completely agreed with us. When we called back the very next day they said that the guy who agreed with us is no longer there. My nephew has been handeling the phone calls now and after speaking to the supervisor he just says you had a leak somewhere and we fixed it. We would not have called them if it weren't for all the water which he did not fix. He assumed we had a pipe there because he told me. We have asked to speak to the owner but still haven't heard anything. My mother needed a plumber for the leaking water in the ground .... that is the only reason we called them. After further inspection by my nephew noticed her sprinkler line was also cut and capped off. It would have taken all of 5 minutes to investigate that leak that day and it would have been resolved. I just think the supervisor or owner could have handled this better, to start with they could have called and spoke with my mother knowing she is upset about this. They just keep saying you had a leak somewhere. I am very disappointed in this company and the way they have handled this situation. My mother who is 80 , is extremely mad and wants the owner to come see this but she's had no response . We didn't call for some possible random leak somewhere ... we called about the water in the yard and he said he fixed it. read more

ASAP Plumbing is my plumbing company for life! I have an Airbnb on my property. One morning I woke up to a frantic message from my guest alerting me to an issue with a slow draining shower pan and a gurgling toilet. Not good. I called a big name national company which promised 24/7 emergency service. The technician ran a video scope of my sewer line. And while the technician was very polite and knowledgeable, company policy prevented him from sending me a copy of my line. And, I was charged $300 just for him to tell me I had a break in my line. The only service he offered was to dig a trench in my yard and do a spot repair. Not satisfied, I called a few more plumbers. The first company to respond was ASAP--David was the technician on call. He arrived promptly and immediately ran a video scope. While the camera was in my line, he carefully and thoroughly explained to me the images we were seeing and the impact it would have on my plumbing. We had a cracked sewer line that was feeding the big, beautiful, rapidly grown tree in front of our house. Previous owners had planted the tree too close to the house and it had wreaked havoc! It had squeezed and cracked the sewer line, which in turn was providing it with a steady supply of nutrients. On top of that, David emailed me the video footage AND the service call was free! He told me we were a good candidate for trenchless sewer repair, which would save me time damage to my property. We did our due diligence and called a few more plumbers, and no one else offered affordable trenchless repair with virtually zero down time. In addition, they each proposed a repair that involved digging up over 20 yards of concrete which would prevent me from parking in my garage and impede access to my backyard. Of course, concrete repair was not included in their estimate! I work from home and run an Airbnb--several days of construction was not an option. I wish we would have jumped on having ASAP repair the line immediately, but, since we waited, our big, beautiful, fast growing tree kept on growing. By the time we called David back to do the repair, the tree root had virtually crushed a portion of the sewer line. And, even though we were able to take advantage of trenchless repair for the entire line, we did have to do a spot repair which involved excavating a portion of my front yard and cutting through my cement walkway. While this may sound terrible, the fact that I did not have to dig up my driveway or have the water shut off for more than four hours was a Godsend! I also appreciated the fact that ASAP's owner, Nick, had a reliable concrete person to repair the damage to my walkway. Since my sewer repair, I have replaced my kitchen counter, sink, and faucet. I appreciate that Nick is just a text or phone call away to help me with making a good choice and to let me know which products were easier to work with. He has also been incredibly patient and flexible with ever changing scheduling needs. ASAP Plumbing has earned my business for life! read more

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Arrived on time and fixed every problem. Ryan helped me out and was great. Super respectful and professional. Highly recommend them! Very easy to work with. read more

We had a leak outside - ASAP phone response when I called in was great, text received confirming appointment, technician Chet communicated with us morning of appointment, and was polite and communication was good during entire project. The price was reasonable and the repairs seem to be sound. This is the second time we have used them in 3 years at different houses. They were my first call when we had the leak in our new home. read more

EXCELLENT SERVICE AND TECHNICIAN!! I went looking for a plumber to come unclog a couple drains and I needed them ASAP as I was having an appraisal done on my house the next morning. Nick responded to my request immediately and informed me of the service call price and availability was less than 24 hours. I called the office to confirm my scheduled time, the gentleman who took my call was very courteous. I received a text message 15 minutes prior to arrival as I requested and the technician David was on time even a few minutes earlier than expected. David came in, assessed the problems and had them fixed within 15 minutes. David was awesome! He was polite and professional and I would highly recommend him and this whole company for any and all of my plumbing needs! Thank You ASAP! read more

ASAP Plumbing & A/C performed ABOVE & BEYOND service without the inflated cost! Recently my wife and I had installed a new Kitchen sink and faucet and had some leak issues due to the old valves and RO piping. After requesting a quote from various plumbers I received a quote from Nick that was more than fair, as the competition was unreasonably high and/or expensive. The plumber that performed the service (Jason) was very polite, courteous, and trustworthy! How do I know because Jason clearly explained and showed me the problem as well as the recommendation, as well as the finished work. Furthermore how many other vendors would go back to their HQ to obtain a part and not charge the customer? Well Jason did just that as he had to go back to obtain a different part to ensure we were completely satisfied with the quality of work and to ensure no leaks. I am amazed at both Jason, Nick and ASAP Plumbing & A/C as they know how to treat their customers, without inflated pricing schemes. When we require assistance in the future they will always be welcome. Thank you Jason, and Nick! a JOB WELL DONE!!!!! read more

Don't bothering scheduling, they don't show up!!! I called to schedule heating repair service on Monday, only availability they could offer was for Tuesday between 2:30 - 4. I received a confirmation text message confirming my property location and the expected time of arrival. I was also told that I would receive a call when the tech was on the way. I gave the office 3 phone numbers just to make sure they would have no issue reaching someone. At 4:15 I called the office and left a message, then tried to reach someone again at 4:30 and 5:45. No one returned my voicemails & no one ever showed up. read more

THANK YOU ASAP Plumbing!!! You had a plumber out within hours of my call. Chris was wonderful to work with and did an amazing job!! Will definitely call them again! read more

My hot water heater broke, and they gave us a decent quote to replace it. I chose them mainly because they said they would arrive the next morning at 9 am; however, they did not arrive until after 11 am. They had a fair price, but I was a bit disappointed with the timeliness of the service. read more

These guys did a fantastic job, would highly recommend. They responded to me within 10 minutes, and a technician was at my house in less than two hours. He knew exactly what the problem was and fixed it effortlessly. I did not receive other quotes so I cannot comment on the competitiveness of their pricing. But in my mind it was extremely well worth the cost... to have my problem fixed within two hours of contacting them. Fantastic. read more

Had a leak in my front yard that I thought was an irrigation line, after some digging turned out it was the main line. I turned off water to house and scheduled a time with a different plumber (to remain un-named) to come take a look. Of course they call me around noon to tell me they are running late, then I get another call mid afternoon that I'm not actually in their service area (apparently Ahwatukee is not considered Phoenix and it took them all day to come to that conclusion). I contacted Nick and he had a guy out within the hour. Nick and Andrew came back out with the materials they needed and worked in the dark until 11:30pm at night to get us water. Can't say they could do something like that all the time but these guys have high integrity and are definitely hard working (nice to see that from a younger generation). The digging they did was noninvasive and they kept our plants in tact despite have to work around them in the dark. They came back the next day to fill the trenches and clean up... it looked like nothing ever happened. Great job. read more

I don't even want to give 1 star on this company. A Service man from ASAP Plumbing Services has Zero 101 plumbing knowledge, refusing to check on what's wrong on Water Heater (40 Ga, Electric) and recommended to replace the water heater (less than 6 years old) saying the life expectancy of water heater in AZ is 6 years in AZ. He said, there is no need to repair because sometimes, it won't work and it would cost more (repair fee +replacement cost). He called his boss who said same thing saying a replacement is recommended and sent me an estimation of $1,514 for the replacement. I called a Gold Start plumbing company the next day. Devin from the Gold Star diagnosed it immediately (reset button which is one of common water heater issues) and recommended to replace a thermostat (still under warranty) which would cost less than $250. Do not trust this company's quote and their skills. Not reliable company. Always get a second or third opinion before making a decision!!! read more

Beware of using ASAP plumbing services, as they give you a price and then rip you off when they get to the job. We asked to have some pipes cleared in our back yard. I was told by the young lady on the phone that they were sending someone with three different techniques to clear the pipes and guaranteed they could get it fixed during the visit. They forgot to call me to tell me they rerouted my technician to some other job, so when I called they said they were going to send someone else. Their gentleman arrived with only two apparatuses to clear the pipes. When he was unsuccessful his suggestion was to dig up a pipe 4 inches in diameter 4 feet long and replace it. That didn't sound too crazy until he told me the price was $4,500.00 "45 HUNDRED" $$$$$$$$$$$.... When I told him that was far too much for that job he pressed me for $900 to do what he came out for but did not complete. In my opinion, that is downright gouging the customer. I will never recommend anyone use them for any job. read more

They were prompt but after getting paid they do not respond. I would not return with such poor follow up.

Absolute worst experience using this company. On Monday we were told we would be charged a $69 fee over the phone for the technician to come out to look at our water heater. Once he got there he determined the gas valve was not working correctly. He was able to figure out we were still under warranty and the part would cost nothing to be replaced but it might take a day to figure out if the part was available. He then proceeded to charge me $89 instead of the $69 because it was "after hours." He left and assured me he would call me first thing in the morning and let me know the status of the new gas valve replacement as it was considered an "emergency" since we did not have hot water. The next day he never called and I eventually had to call him. No answer so I reached out to the company directly and he supposedly called me but I have no record or voice mail left from him. Now going on Wednesday I had to reach back out and track him back down to only come out and tell me that they have the part. The $230 part was covered but now I owe him $522 for the labor and that I should probably just put that money towards a new water heater for a smoking deal of $1400. Excuse me, what? I proceeded to call a new company and they are coming out now with the replacement gas valve and charging me $223 for the labor and no technician fee. Please stay away from this company. They are the absolute worst. read more

Great AC company to work with. Our AC was not able to cool past 80 for a few days and when we called they were able to send Matt, who was our technician, to our house the next morning. We originally received a very high repair quote from another company and wanted a second option. Matt was honest and fair and fixed it for a fraction of the original quote from the other company. The AC did end up going out again but that was for a different issue which Matt was able to fix. Overall a great experience. read more

Good service, easy to communicate with, professional, solid reputation, when you verify licensing and insurance you will see this is a total package. Out of our budget but if you can afford it I'd suggest it. read more

Sushi kee is the restaurant I work at. Our a.c. went out last night during business hours. This company didn't beat around the bush and went straight to the point. Even in this scorching hot weather, they personally showed me exactly what was broken and was honest to all of our questions. Thank you ASAP air conditioning read more