Plumbing Masters

(128 reviews)

Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Pink Plumbing & Sewer

(931 reviews)

Adam was professional and courteous. He quickly and efficiently resolved our slow main drain…read moreissue. I am very happy with our service and will be using them in the future.

We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

Pink Plumbing and Sewer

(45 reviews)

Lou and his son did a quick tub faucet replacement today as my house is up for sale and it was…read moreneeded ASAP. He ordered the replacement in advance and then did his usual magical work, no mess, no fuss and they were gone in a flash. I've used Pink Plumbing for several years because of Lou, and now his son, because I trust them. The quality of their work always impresses.

I have had two outdoor plumbing experiences in the last 2 months. I needed to find a new plumber…read moreand happened upon Pink. In both instances, Pink responded promptly, analyzed the issue and fixed it. Pricing was very reasonable and the plumbers were especially friendly. The first call was handled by Adam and the second by Lou and Anthony (in training). My impressions of Pink are very positive and I love that they align themselves with the breast cancer movement.

Rooter & Plumbing Service

(399 reviews)

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

Bumble Bee Home Services

4.1

(525 reviews)

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

I hardly ever leave reviews, but I cannot tell you how unbelievably impressed I've been with Bumble…read moreBee every time they come to my house. Unfortunately, I've needed them a lot lately with a 30-year-old house I bought almost 6 years ago that has had a lot of old plumbing issues. These guys have been phenomenal from the service on the first phone call all the way through to the confirmation calls, to the pre-call to let me know they're arriving soon, to the service itself, the the immediate follow up to make sure everything met my satisfaction. Every single employee I've worked with has been phenomenal, and just yesterday put icing on the cake of that statement. I thought I'd leave a review finally. Cody came out and visited us first and tested our water. He also made sure the leak was fixed very professionally, and of course everything works great now. He recommended a new whole-house filtration system since ours was old and actually doing more damage than good. Jorge and Victor came out yesterday and installed that system, and as usual, they were phenomenal. Like I said, every visit has been the best, and I would wholeheartedly recommend these guys to anyone I know, as I have done for many people already. Thank you Bumble Bee!

Ascend Plumbing

(80 reviews)

Wanted to give a shoutout to Michael and Ascend Plumbing. He came out to inspect a shower leak and…read morehelped determine it was a bigger project than just plumbing. He didn't charge us for the diagnosis and was very knowledgeable about how to proceed with Insurance. If we ever need a plumber again I'll be calling Ascend.

Did not receive a reply to my quote request or the text I sent. Previously had a good experience on…read moreother work we had done so was very surprised that there was no reply especially since it was a bit of an emergency.

Somers Plumbers

(81 reviews)

One of the best experiences I've had from start to finish from any service provided. Dave was Super…read moreprompt and provided friendly service. We had a really bad clog in our kitchen that we kept putting off because of the ridiculous quotes we kept getting from all these bigger companies. Found Somers Plumbers and I cannot thank them enough for finally unclogging and working like nothing happened! I've never left a review but I was compelled to do so due to the transparency and honesty upfront. 1000% use Somers Plumbing for you next issues!

Professional and speedy service, very competitive prices, excellent all around…read more Professional and speedy service, very competitive prices, excellent all around.

Leak Hunters: Leak Detection

(76 reviews)

Alex is incredibly knowledgeable and detected our leak immediately. He was able to talk me through…read moresome other recommendations as well for optimal pool maintenance and managing the stubborn bubbles in our return line. After wasting so much water and finally having a solution, I would trust Alex every single time. If we have a leak again (life of a pool owner!), we will be calling Alex first. Don't go with Leak Science. They have a fancy website but you really just need someone who has the experience and Alex is your guy. He responds quickly and knows pools in and out.

I didn't end up using their services, but the gentleman I spoke with her on the phone was very kind…read moreand patient with all my questions and gave me great referrals for the service I needed

Max Plumbing

(9 reviews)

We found Max Plumbing from a post on Nextdoor. After getting the run around from multiple plumbers…read morethat displayed poor integrity, we were feeling pretty guarded about inviting yet another company into our home. We are so happy to have found Chase at Max Plumbing! From initial outreach to completion of project, Chase was friendly, professional, and upfront about his services. He was able to provide a quote in a timely manner and fit us into our schedule within the week that we requested service. He answered all of my questions/concerns before project start. We had a water heater, expansion tank, and water pressure regulator installed. He was able to complete this in a couple hours and we have been very happy with our new water heater. Pricing was very competitive, but most importantly, the communication and workmanship was top notch. We called Chase back for another plumbing issue we were having in the bathrooms a few weeks later. He was able to fix one issue and provided insight into the other items we may have to address further down the line. We are so grateful to have found Max Plumbing! Would 100% recommend and have Chase back for all of our future plumbing needs!

I have used Max plumbing a number of times now. Chase has called me back after texting him a…read moremessage right away. A very nice and professional young man. He came out quickly and does an excellent job. He does all plumbing fixes and new installation . Water heaters, filtration systems, reverse osmosis. Very honest company and can give you an upfront cost estimate.

Homeowners Plumbing Supply

3.3

(25 reviews)

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Went over to this place because the hours stated they were open. Got there lights off. There was no…read moresign indicating why they would be closed. Tried to call business and only got ringing.

Now I'm usually someone who wouldn't give two f's for a bad store but I just had to make an account…read morefor this. This place is a shame. Trust the reviews that this place is awful. I came in looking for thrift (drain cleaner), the moment I walked through the door not even a welcome in, and then the old African American man and this older Caucasian woman treated me like I was an idiot. Just pointing instead of helping the other lady just laughing as the man disrespected me. Now I've worked in retail myself. But to be this condescending to your customers is no bloody wonder why this place is bombarded with terrible reviews. Besides the terrible service there isn't anything there worth buying not mentioning the ridiculous prices. Take my word for it, you have more luck buying off Amazon than this depressing store. P.S there is a Home Depot down the road and they treated me way better.

Rooter & Plumbing Service

(399 reviews)

Somers Plumbers

(81 reviews)

Professional and speedy service, very competitive prices, excellent all around…read more Professional and speedy service, very competitive prices, excellent all around.

Dan the Handyman

(62 reviews)

Needed a new water heater. Dan hunted down a great price on a 80 gallon water heater. He is honest,…read moreexperienced, professional and believes in doing a good job. He did some small stuff before installing the new water heater and I was amazed at his ability to finish fast. I do not believe I found someone who still has ethics. very happy!!

Unprofessional. Booked an appt via the website. He Cancelled my appt without any reason. I imagine…read morethis is the same type of service I would have received if I had actually gone through this service. Booking with an actual reputable company.

King Air Duct Cleaning

(327 reviews)

So, I was getting a new dryer and decided it would be a good time to clean out my dryer lint vent…read more I ordered a kit with a round brush and some flexible rods that you attach to a drill and feed through the vent to clean out the lint. Sounds simple enough, right? So the flexible rods that screw together unfortunately separate while I'm using the drill and the brush and several of the rods are stuck inside the duct. I watch a YouTube video explaining how to remove it (it apparently happens frequently) by buying additional rods and attaching a "corkscrew" made from a wire hanger which you feed into the duct by hand to hopefully "grab" onto the brush and pull it out. You guessed it, that got stuck too. I called King Air Duct Cleaning and Lance (the owner) assured me that he understood the issue and he would be able to squeeze me in so I could start using my new dryer. Lance was here this morning and he was amazing. Within 20 minutes he had both of the pieces removed from the duct and all of the built-up lint cleared. Then he hooked up my new dryer, tested the airflow and assured me everything was good to go! And the cost was about 1/3 of what I thought it would be! Highly recommended!!!

GREAT service! The…read moretechnician (Setin) came early but asked first if that was ok. My daughter was the only one home and works nights so was asleep. I asked him to let me know when he was on his way so I could notify her. Not only did he do that, but he notified me again before he knocked on the door to make sure he wasn't waking her up! The cleaning was textbook; he cleared the lint the size of a ball from the vent, did NO upselling, charged exactly what I was quoted and was done quickly. And my clothes now dry on the first load! I just bought this house so I'm sure they haven't been cleaned in ages (if ever), but King Air Duct Cleaning got us rolling again quickly! Thank you-would highly recommend!

Larson Air Conditioning

(712 reviews)

We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate…read morethrough the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.

I had an outstanding experience with Larson Air company from start to finish. Kyle arrived on time,…read morewas professional, knowledgeable, and took the time to explain everything clearly. He quickly diagnosed the issue, which helped us come to the conclusion that it was time to replace the system before it got too hot. The pricing was fair, there were no surprise charges, and the customer service was excellent throughout the entire process. It's refreshing to work with a company that truly values honesty, quality workmanship, and customer satisfaction. I highly recommend them to anyone needing HVAC repair, maintenance or new installation. I'll definitely be using them again for any future heating and cooling needs!

Simple Electric

(492 reviews)

My project: Install a wired RING doorbell. Aside from the camera itself, installation involved…read morereplacing the old doorbell chime and a new transformer that was also connected to my smart thermostat. It was just a bit more involved than I felt up to doing myself. There were many compatibility issues that could present problems along the way. Fortunately, Jeff was very knowledgeable about RING installations and understood what complications might arise and how to remedy them. Jeff's original estimate for the job was less than half of what Turn It On Electric quoted me. It seemed like the latter wanted to fix things that weren't broken. When it was time to pay for Jeff's work, there were no additional charges; the bill was the exact amount he originally quoted me. It seemed reasonable. The job was completed in a timely manner, and I approved of his work.

Simple Electric sent Steve out to give me an idea on why my pool pump wasnt working, even with 120v…read moreof power to it. I had new capacitor, new breakers, new switch, new pool timer, and had the pump tested to make sure it worked, by a pool store. Still wouldnt come on. People said it may be underground wiring, but I wasnt digging up my yard for nothing. Steve showed up and wasnt even scared if my big pitbull/mastiff mix or my big husky. He went straight to the pit like he knew him already with a "HEYYYYY!" Made my little so happy he was wagging his whole body. Haha! The husky sat and ate grass next to him while he worked on the electrical setup out back. He figured it out and even showed me the issue. No BS. Efficient. Dog-friendly, and a really cool dude. Worth the service fee just to verify what it was to ease my mind. We had an idea, but he solidified it 100% with no guesswork involved - after I threw a ton if new parts on the issue already. Hahaha! I should've called Simple Electric FIRST and saved myself a ton of time, money, pulling my pump apart, researching videos and driving all over town to buy crap to fix it. Threw a lotta money at it - and it was a WIRE the whole time. Hahahahaha! DUH!!!!

Quality Septic

See more unrecommended reviews

(32 reviews)

I contacted Quality Septic when noticing potential issues with my septic system. Response was…read moretimely and courteous. I was offered helpful education and steps to address the issues myself. If I have future septic needs, I plan on contacting Quality Septic.

Vincent from Quality Septic did an excellent job cleaning our septic and installing two risers with…read morelids. Very professional and did an excellent job. Highly recommend.

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Kathy B.

1 year ago

On 06/24/25, I contacted Plumbing Masters to replace the outdoor faucet water pipe. This was a minor repair job that required no work on the Main Waterline Pipe and took less than 30 minutes to complete. Despite the simplicity and the minimal parts required, I was presented with four cost estimations ranging from $725 to more than $1,000. I questioned the high pricing, noting that I had researched the cost of parts beforehand, but was told Plumbing Masters sources parts from its own distribution center, not local hardware stores. Given the nature of the repair and the ease of access, I feel I was grossly overcharged. Additionally, during the service call, Cody the technician, repeatedly attempted to identify other potential plumbing issues, which felt like excessive upselling rather than genuine concern for my home. Cody claimed the water had likely been dripping for some time and suggested contacting his friend at Quick Restore to check for water damage and mold. Cody also mentioned that his friend could facilitate filing an insurance claim, which further contributed to my perception of being pressured into unnecessary additional services. Cody informed me that the water pressure in my home was high (80 PSI) and recommended installation of a water pressure regulator at an additional cost, warning that failure to address this could result in serious and costly damage to the main water pipe. His explanation left me uneasy, so after his departure, I contacted the City of Phoenix for an independent assessment. Within 40 minutes, a city worker checked the water pressure and found a reading of 78 PSI, which he assured me was well within the city's accepted range of 40-100 PSI, and not a concern unless readings exceed 120 PSI. The city worker also checked the water flow at the meter and found it satisfactory. Finally, I was troubled by Cody's request for a positive review upon completion of the job. When I inquired if such reviews benefited him, he admitted, "I get a kick-back for the job." This revelation was disappointing and calls into question the integrity of Plumbing Masters practices. In summary, my concerns include: * Excessive and unjustified pricing for a minor repair * Uncomfortable upselling tactics for additional services * Questionable advice regarding water pressure and recommended equipment * Lack of transparency regarding incentives for positive reviews I regret not seeking additional estimates before authorizing the work, and I am left with significant buyer's remorse. read more

Debra B.

13 years ago

Hey Y'all, this is a first time for me to learn how to use a computer Lol! This is Debra B. and this is my holler for the two super troopers (actually, three, I won a free ticket to actually meet the one Rocker dude delivery-man!) Sorry folks! everybody doesn't get this lucky Ha-Ha! would you believe me if I told you, it was the lead star singer of the music band Journey! tee-hee! I like having fun ruffling tail feathers! and it was my veteran's day treat! I really enjoyed the pleasure of meeting mister boss man J. and by the way, just for anybody who wants to know; this is really about Ira and Luis And I still stand by them for a great Promotion! "Hey Mister Boss, did you hear me?" Now this is the for REAL part! those fellows ARE the for real, "beyond the call of duty!" Thanks guy's for making my Veterans Day a blessing for me! and the offer will always still stand as long as we are in business together, friends talk and share good times and spend less time talking about each other! GALAGER'S is the name of the place and Sunday's is the name of the day in the nighttime after church of course! and the location is the chandler place on Alma School and Warner for all those friendship gathering places... Also, for those of us who have trouble keeping on the wagon, they do serve non alcoholic beverage and I don't mind adding that one of my favorite mottos is: Moderation is the key, and choices are free! At least I have to say, If you can't beat 'em , then you may as well join'em! and in the end of all that, you just have to know, that laughter is the best medicine and to accompany good sense of humor is a virtue indeed! I will share, this much, I think the Blokes got it right the pubs are the best meeting places and it should be a place where kids can come and learn about cultural topics and rules and regulations and play games and such! (smiles) Are we ever going to get there? Here in America? Well GOD BLESS US EVERYONE! Thanks for helping me through a tough time and I Know IRA & LUIS know exactly what I'm talking about! Sincerely, Ret. Sgt. Debra A. Bunch USAF. read more

Lynn P.

7 years ago

WARNING!!! Plumbing Masters has taken advantage of Young girl that was recently almost killed in horrific car accident and could Not work with heavy pain killers in system.,could Not drive..a CLOG in sink was the reason my highly medicated child call Plumbing Masters..3 men showed up to Lie/Cheat my child out of over 3k to unclog one drain..but convinced her to join club to save 600?? They took advantage of fact that "most Young homeowners " have No idea that "HOT WATER Heater" has Nothing to do with "clogged drain" so one of the 3 workers snooped around while other 2 plumbers/Rip off artists kept talking her into joining expensive club to save money?? When the "snoop plumber/Rip off person saw her hot water heater is from 2011..they all ganged up to insist she purchase a New Water Heater from them and join their expensive Club to save money?? So what should if cost $77.00 Most to unclog one kitchen drain..it cost her over 3000.00 to get same drain unclogged and a new hot water heater she did NOT need as old one worked perfect with No sign of problems..I spoke to management myself to ask for old/Working great hot water heater Back..as they quickly removed when they installed new Unnecessary Hot water heater..I was rudely treated and was told "I'm tired of elderly clients kids complaining after they talk elderly into Unnecessary Work..then I was rudely told that none of his 3 workers were informed that my young Medicated child was "incompetent"?? I told Management that she is Not incompetent ..But is on Pain Med that does Not allow her to drive nor sign Contract..management Only ignored and my child is still liable to pay over 3k for unnessary hot water heater and Unwanted "club that saved her money"?? The clogged drauncwas fixed and should of cost total of 77.00 ..yet cost over 3k with payments every month please be Aware and do Not allow Plumbing Masters in your home to Rip you or loved ones Off. You have been WARNED read more

Katy D.

11 years ago

Thank you, thank you Chris Clark from Plumbing Masters! Excellent service! I should say I am very leery of plumbers. I feel they tend to over-charge and under-deliver. My bathroom sink has given me trouble since I purchased my home in 2012. I have had at least four other plumbers out from other companies for one reason or another. They all said essentially I needed a main drain clean out and that was it. I was afraid of the expense of finding out the sink was a much larger issue. I have a modest income and would not have been able to afford a costly and invasive repair. After over a year of the sink not working I finally called Plumbing Masters for the first time and was very fortunate that they sent me Chris Clark. He arrived quickly after I called. He was very real about the issue with a no b.s. attitude, he listened to what I said about the issue and other plumbers coming out, and talked to me like we were on the same level without arrogance. Chris worked very fast and was extremely kind. His years of experience were obvious. Within a half hour he was able to show me that I had both a cracked and a collapsed pipe. He explained the repairs needed and the process. I was very open about checking with other plumbers before I agreed to have him do the repair, and he encouraged me to check around. Chris' price point was very generous and he worked with me as much as he could. The very next day he came first thing in the morning and had replaced the pipes within three hours. I felt very comfortable with Chris and in the future I would call him exclusively for any issues. If he were not available, I would feel very confident calling Plumbing Masters as they clearly hire quality employees. read more

Mark B.

9 years ago

I am writing this on behalf of my father. On March 12, 2017 my father called plumbing master because his kitchen sink was clogged. Jessie arrived and was very polite and professional. He went to work and ran a cctv in the kitchen service line. My father was told that through the cctv inspection the service had galvanized pipe but the pipe had failed. It was suggested by Jessie and Roger that the line would need to be replaced and rerouted since it was under foundation. My father was given an estimate of $20,000.00 to remove and reroute the plumbing for the kitchen and laundry. I spoke to my father on March 13,2017 and he told what had taken place. I called Jessie and asked for an itemized list of work, material, equipement and labor but was told he didn't handle that but would pass the message on to Roger. After talking to Jessie I began asking about the job. It seemed that the estimate was very high. I was told about plumbing Masters process but when I mentioned that I worked for City of Phoenix Water Dept the back peddling began. I said that price was extremely high. Jessie asked what I thought was fair and when I said $9000.00 was still high I was told if I agreed to that total they would start the work asap. I told Jessie we would not be using them and would get a second opinion. We called another plumber who came out right away and cctv'd the same service and found that the pipe was plastic and not galvanized as stated and only problem was grease buildup. he cleared the service and re cctv'd the service and it was clear with no problems. My father was charged $250.00 by second plumber and his line is clear again. Beware of Plumbing Masters!!! read more

Tr G.

11 years ago

An easy five stars for the wonderful and world class service provided from initial consultation all the way to completion! I had a leaking kitchen hot water shut off valve which I was unable to remove/replace (the valve was frozen). Of course I had an important appointment at work that morning, and I couldn't leave the water shut off to the house for various reasons. After explaining my predicament to the wonderful customer service agent named Kristin managed to set me up for an appointment asap (even though they were busy that day, and the earliest available was in the afternoon)....Kristin went above and beyond by calling dispatch to ensure I was made a priority, and I really appreciated that!!! Additionally, I was called 30 minutes in advance of the arrival of the plumbing professional arriving, which again was very appreciated! Joe Middleton, the plumbing professional whom came out to remove/replace the frozen leaky shut off valve, was absolutely fantastic! He was extremely friendly, professional, on time, quoted a very reasonable rate for the work, and finished the job quickly! He even fixed the piping going to my garbage disposal (which the builder installed incorrectly) and only charged me for parts, when he couldve charged me a couple extra hundreds more! Mr. Middleton thoroughly exceeded all expectations, and whenever I have plumbing needs I'll contact Plumbing Masters as long as Joe and Kristen work for the organization!!! Job well done! read more

Audrey L.

200

9 years ago

This review is long overdue. Plumbing Masters installed my sewage pipe on 12/28/2016. I have an older home and with that an old sewage pipe that was totally done for. It took me awhile to get about 5 to 7 quotes. But Plumbing Masters was the last company I received a bid from. The other companies did not work with me as to what the real issue was, they just eyeballed the line and gave me an estimate. One other guy said it would cost extra money to examine the line through their camera. BUT this company came in ready for action. Worked diligently to try to figure out the situation. It was a very bad situation, they new it, but they wanted to make sure I understood how bad it really was. I Knew my sewage pipe needed to be replaced, and I knew it was going to be bad, but I didn't know how I was going to be able to pay for this. It was truly a dilemma for me. Thanks to Chad working out a financial plan for me with 18 months free of interest. I felt relieved! Oh and also, they dug up, installed the sewage line in one day! Plumbing Masters includes a 10 year warranty should anything happen within that time period, I am covered. I honestly can now appreciate a toilet flush with out it backing up! Lol!! Thank you Plumbing Masters, awesome job! read more

Mary L.

13 years ago

On Thanksgiving Day, our sinks backed up. I waited until 6:30 on Friday, and was kindly told that the regular day rate began at 7am. I thanked her, and they set up a time for 9am, and they came right on time. Ira and Terry were both personable and friendly: obviously knew what they were doing. They both covered their boots to protect my flooring, even though they were in and out of the house many times. Ira drew me a picture, and I agreed that we needed to clear and hydrovent our lines. They were quick and efficient, and worked together well as a team. I have 3 dogs, 2 of them German Shepherds, and these guys were great to work with and around them. The process of using deodorizers on their equipment is such a great idea! Terry noticed my bathtub faucet was corroded, and warned me that it might be a bigger problem. It was, and we decided that we should address the problem sooner rather than later. We are delighted with the excellent repair and ingenious way to approach the problem! We definitely were pleased with the service, and when we need further help, we will request Terry and Ira by name: definitely professional and helpful! Will definitely tell our friends about this company, Mary L. read more

Luckie B.

8 years ago

After 13 years our family went through the unfortunate incident of needing a water heater replaced. Like any husband he panicked at the thought of an expensive home repair and called both George Brazil and Option One Plumbing who not only gave him the runaround but told him that we would have to wait until Monday or possibly Sunday to have our water heater replaced. It really disappointed my husband because we had been using Option One Plumbing for over 12 years and George Brazil for over 8 years so we thought that are customer track record would have made us a priority. They treated him like our emergency was an inconvenience to their company. He looked on Google and found a company called Plumbing Masters. They were not only friendly and professional over the phone, but when Mike Pace came the next morning actually early he was able to give the type of quality service that we deserved what a very very reasonable and affordable price. He cared about our needs and it definitely showed with the quality, speed, and precision of his work. We will be using Plumbing Masters for all of our plumbing needs from here on out and we would recommend this outstanding company to anyone. read more

John S.

11 years ago

A bathroom drain was running slow and the usual drain cleaning products didn't help. We also had a shower valve that the original builder put in backwards (hot is cold and cold is hot on the dial.) One of the closer plumbers to our home in Buckeye that I found is Plumbing Masters in Peoria, Arizona. The company had 10 yelp reviews, all 5 star. I used the site's online chat to get more info and they offered to call me to arrange a time to stop by. Awhile later, Connie called me back. The friendly receptionist offered to have someone stop by that afternoon between two and seven PM. Around 6:30 PM, I got a call that the plumber would arrive soon. A short while later, Jack showed up. He is a professional in every sense, he quickly diagnosed the two issues and gave me an estimate. At that point, my wife mentioned the toilet seemed to be running too long. He immediately fixed that before going any further. Thanks! The estimate we received was less than I expected and he even offered a $50 coupon discount. Jack was finished with his work in at most 45 minutes, and Master Plumbers earned another 5-star review. read more

Janet C.

4 years ago

Hello, Jonathan Yanez, Abdiel Hernandez, Miguel Lopez, and Joel A On Sept 29, 2022. We needed plumbing work due to water damage backing up from the kitchen sink and spilling into the utility and hallway closet and flooring. I was disappointed with the previous company that initially came out because of multiple issues overlooked. I called your offices (Plumbing Masters) for assistance, and they picked up the phone and kindly helped us with the problem. You even went out of your way to come by the house and personally sit with us until we had an agreement from the Adjuster to fix the issues. I want to thank you and tell you that my family and I appreciate everything you did to help. It's people like you That make a difference. Thank you for your quick and beautiful work fixing the pipes after another plumbing mishap. Although I would have preferred to meet you and your crew under different circumstances, I can genuinely say that I will recommend your company (Plumbing Masters) to anyone that can use your Services. I am so grateful that I contacted your company. Sincerely Grateful! read more

Chris B.

9 years ago

We called Plumbing Masters for locate a leak under our slab. They sent Roger out who investigated and quickly came up with a solution of abandoning the existing hot water underslab piping and re-routing through the attic. Roger did without having to use any detection equipment. This was great idea but would be no easy task, due to location and limited access to the piping manifold in the wall between the back to back bathrooms. This is where we believe they sent the "A" Team, technician Jessie Green! Not only was he experienced and meticulous but also personable and professional. Jessie re-piped the hot water side through a 11" x 24" opening in the drywall that was just 2" above the floor, not to mention the piping was 18" deep in the wall. Jessie takes great pride in his work, this is apparent by the excellent workmanship of the pipe installation and uniform soldering of the fittings. I know this because I am a commercial construction project manager. Jessie will be our pick for any future plumbing work that I may have. Thank you Plumbing Masters for sending the "A" Team! read more

Nikki H.

10 years ago

Ok first let me say, this is my very first time writing a review however I was so impressed with this company, I had to let it be known. It started from the first call to Corrie....maybe her name was Courtney but Anywho, she was so kind. She provided me estimates and gave me same day service. The two gentleman, Ron and Jeff were waiting at my home when I got here. That is the very first time I didn't have to wait. These 2 were very nice and explained things in great detail. They had my toilet working in minutes. As Mr. Jeff and I discussed the repairs, I continued cooking dinner and without 2nd thought, I started to pour the drained grease down the kitchen sink(dumb move, I know) Mr. Jeff immediately stopped me and gave me a kind chastisement. It was like my dad standing right there. I promised him I would never pour grease down the drain again. Mr. Jeff, I kept my promise, I did not pour the grease nor will I ever again. Mr. Jeff and I spoke a little longer and he was on his way. I would definitely use this company in the future. God bless you guys read more

Yuri A.

10 years ago

I began my morning with an awful sewer smell that flooded two of my restrooms. I had never utilized a plumber before so I did not know who to call. I called Plumbing Masters that I looked up on-line and wanted someone in my area of Arcadia, AZ., mind you this was at 8am on a saturday and thought to myself lets see how hard this will be to get someone out. To my surprise I was provided with amazing customer service by Anna. She was friendly and efficient with the information she gave me and provided an expected time of arrival of the plumber. Roger the plumbing specialist was extremely knowledgable and quick. He knew exactly what to do and provided me with a quick referral about a great restoration company called Rocky Mountain Restoration. In addition Roger took care of calling the City of Phoenix to come out and look at the issue in the drains. He essentially handled everything with the city of phoenix and diagnosed the issue immediately to begin repairs so I can have my water and toilets working! Thank You Roger, I highly recommend this company!! read more

Joe E.

9 years ago

We had a problem with our upstairs tub - it had been refurbished with a new coat of epoxy paint enamel a few years ago and a large stain at the bottom had been growing over the last year. I had never been able to get the stain out no matter what I tried so we called Plumbing Masters to see what they could do. I was sure it was going to be an expensive repair job and would probably require replacement of the tub if we wanted to improve the cosmetics in the bathroom. Fortunately they sent out Jessie Greene (really nice guy) to take a look and evaluate the problem - it didn't take him long to figure out what to do. He asked for some bleach and a brush and, long story short, he removed the stain in a few minutes of scrubbing. My wife an I cannot tell you how relieved we were with our tub looking new again and not having to shell out big bucks for repair (we were charged $0.00 for his work). It is sure nice to know that there are honest professionals out there you can depend on - they are our number plumber to call now for sure. read more

Kari K.

9 years ago

We needed a plumber to come out as soon as possible once I got home from work. They schedule just like most businesses do these days, by a certain span of time. Jessie was scheduled between 4pm and 6pm. I had let them know that I wouldn't be home until after 420pm. I received a text message from Jessie stating he was on his way. I was worried that he would get there and if I was not there, leave. When I came out of the alley, I looked to my left and there Jessie was parked in his van waiting. That was the first thing that screamed exceptional customer service. Jessie came in and looked at our bathroom sink repair and then quoted prices. While Plumbing Masters is priced high, the service, experience and guarantee out weight the price. By the time Jessie was finished I was completely confident the sink was repaired and I wouldn't experience any issues after-the-fact. Jessie explained what he had done as he went through the repairs. Thank you Jessie for delivering remarkable service. read more

Kristen B.

11 years ago

I called these guys as I had an Emergency, my toilet flooded as it was backed up pretty badly. They made us the next stop because me and my family are proud and loyal Gold club members. They came out and did an excellent job with finding the problem not only quickly but with a great attitude and professionalism!. Jesse Barragan and Jesse Green were our Plumbing Experts who took care of our sewage pipes and replaced our damaged and old ones. Knowing that we were die hard Az Cardinals fans the General Manager Brian Mcquistion got us 3 tickets for the Arizona Cardinals Playoff game against the Green Bay Packers!. In the redzone! Which are in the end zone! Best seats in the house!!!..those were not your typical cheap seats either!..It was awesome to see our Cards Win! Oh and don't believe me?!. Check out my Instagram Account @bustoz_est1987 to see our pics!!!.. Thanks to all the guys at Plumbing Masters!!! From the bottom of our hearts! -The Bustoz Family read more

Lisa S.

9 years ago

Very disappointed with this company. The plumber was very friendly but prices are ridiculous. The holiday weekend was approaching and I had a toilet that wasn't working. I needed it fixed. I had already purchased the toilet fill valve to replace but then the shut off valve tubing broke. I was quoted $350 to rebuild the tank and replace the shut off valve. I figured I could buy a new toilet for less than that but was then convinced it was better to have a plumber replace the shut off valve. Thinking I could survive a day by filling the tank with water to flush the plumber replaced the shut off valve and put in MY new fill valve. After he was finished he asked me if the toilet had been leaking from the bottom of the tank. NO it hadn't been leaking. Now it leaks and I cannot use it at all. It cost $215 and is not even woking!!! If it hadn't been a holiday I would have done more research. read more

Michael R.

10 years ago

These guys are great, We live way out on highway 87 and have been turned down by service companies before because of where we are located but Plumbing Masters did not bat an eye at it or tell us it's going to be a more expensive trip fee which is nice and great customer service! We had them out a few weeks back and they replaced a garbage disposal and a pull out sprayer kitchen faucet for us. My wife and I saw there ad on Television and decided to give them a try and we are very glad we did. The price was very reasonable for proffessional work and 2 very nice plumbers Ron Sorenson and Hairy Bung who went above and beyond for us and did not try and up sell us on anything we did not need as other companies in the past have. We are very satisfied customers and will recommend Plumbing Masters to all of our friends and family! Thanks guys and keep up the good work!! read more

Early T.

118

9 years ago

Chad and his crew came out right away on 03/10/2017 and diagnosed the problem, helped with pricing and financing. It was a big job and costly but they got me a better than reasonable price and they were efficient, compassionate and friendly! The job was to take 2 days but on day 2 there was some less than efficient help available (hey, it happens!!) but Mike (field supervisor) came right out to my house, within in minutes of me calling the office, and rectified the situation with a customers always right attitude and a firm hand...which I appreciated greatly! I have lots things coming up with house renovations in the very near future and although there was a minor hiccup, this company is more than capable of handling them. I will be calling them again and referring friends and family for all of their plumbing needs! read more

Plumbing Masters - plumbing - Updated July 2026

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