My mother was in the Heathcare Facility for just under 2 years. We…read more were so grateful for the loving care she received from the nurses, aides, volunteers and staff while she was there. The facility is very clean, the rooms are nice and roomy and we felt peace of mind that she was safe and well cared for which was priceless! She had Alzheimer's and was treated with care and respect. The staff was kind to the whole family and the volunteers treated us like family and were very dedicated to taking care of residents. We became very close to many of the staff and will be forever grateful to them. We visited multiple times/week and made a point of developing a relationship with staff and volunteers and letting them know how grateful we were and that we understood how hard they worked to care for residents. It's back breaking work, requires tireless patience and caring for patients that sometimes can be combative and even aggressive. Repeatedly, I would hear and see aides, nurses, and volunteers respond to this lovingly with understanding and patience. As we would acknowledge their efforts - like anyone - they appreciated that we recognized the commitment it takes to do this type of work and would respond "I love what I do." It showed! They put their heart, mind and body into their work. Letting them know that we appreciated them was easy for us and meant a lot to them. It goes a long way no matter what facility you place your loved one in. I can't recommend Tabor Hills enough. It gave us comfort and peace of mind during a very painful time in our family.

Horrible place to work, minimum of 36 patients per nurse, no help from management, it is not fair…read moreto patients or staff

I was hospitalized in Michaelsen Health's Acute Nursing Care Center for seven weeks, following a…read morelife-threatening infection involving extensive surgery. Everyone at the Center, from my attending Physicians, Nurse Practitioners, Nurses, Nurse Assistants, Occupational Therapists, Physical Therapists, Speech Therapists, to the Social Worker, Dietician, Housekeepers, and folks in the Cafeteria, treated me with the utmost level of professionalism, compassion, and thoughtfulness. I can genuinely say that each member of my healthcare team treated me as if I were a member of their family. I can honestly say that I would not have walked out of the Center if not for them...if not for each and everyone of them.

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.

It's where you're love one will be loved and taken care of like family. Everyone is there to, give…read moreyour love one the greatest care in love and health. So many activities to do and the food is really delicious and healthy. Everyone from food, front desk to nurses and CNAs are great people.

Excellent Facility where caring staff help residents live a truly purposeful and full lives!read more

Indep., assist and memory care Hallway had a odor of poo…read more Resident upstairs seem happy but downstairs they put them all in front the t.v.

My mother who will be 102 in December has been living at Atria since she was 93 years old. She has…read moreaged well and receives the care that she needs from a staff that is not only professional but also caring and loving. They anticipate her needs, are patient with her hearing loss and spend time listening to her. Although along with my siblings we try to have one of us there every day for a visit we feel confident that she is well taken care of. We have found the entire staff from the administrative team to the nurses, caregivers, office and maintenance personnel to be helpful, courteous and welcoming.

I was just contacted by a nice woman in CA having the same issues with Tonya and VSB as I did a…read morelittle over a year and a half ago- struggling over months trying unsuccessfully to get the substantial refundable deposit back after turning her deceased parents' unit back to VSB. I let her know how I resolved my near year long issue- by contacting Tonya's boss directly and working with him through deposit return. Be advised that this place will hang on to your deposit money as long as they can, after your loved one passes or moves.

My mother has been living at the facility for a year now, and she loves it. She is in the smallest…read moreapartment available, but it is more than adequate for her. It has a large living room, bedroom with walk-in closet, full kitchen with range/oven, full size fridge, dishwasher and microwave, and a bathroom. There is also a stackable washer/dryer. The staff is very attentive. The nurse noticed that that she was not taking her medications at the right time, and informed me right away. They also alert me when she need additional medication. The staff is very polite and they communicate well. The activities are setup like a cruise ship; there are lots of things to do with others if you like social events, but you can stay in your room if you'd like. In addition to weekly trips to the grocery / drug stores, there are also special events like concerts at North Central College, a movie on site every Sunday in the Great room, and Wii Bowling tournaments. In December, the residents took a bus into downtown Chicago for lunch in the Walnut Room at Macy's and a Christmas concert right after. The food is varied and tastes good. Residents can choose from a Deli/Cafe, Bar/Lounge, or formal sit-down restaurant foe their meal choices, and meals are included in the monthly fee. The campus is great for walking, especially once the weather warms up. There are walking paths with benches, so it's easy to get some exercise or find an isolated spot to read a book. There are gazebos outside the restaurant so dining al fresco is an option. All in all, it's a good fit for mom. She has plenty of opportunities for interaction and she is enjoying her time there.

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

Alden Horizon Independent Apts Is terrible place to live…read more They are abusive to some seniors. They say one thing, then say they never said it. I have been needing a new toilet the manager Candace Avila says I can use public toilet. I pay me rent, I have no reason to be treated like this I am sure buy writing this they will do something to me.

Family member became a patient at this facility in early December 2024 for orthopedic and…read moreneurological conditions rendered her unable to complete even the most basic daily activities of life. Our family member on numerous instances waited upwards of two to three hours after requesting assistance with restroom use. Several instances when we were told assistive equipment was either not available or no functioning. Most staff were inattentive in timely fashion and arguably deviated from standard of care. Lastly, due to countless instances of failure to properly monitor and address the development of infections along her back and buttocks. Come to find out the likely culprit was negligent changing of adult diapers. To say the least, exercise due diligence in selecting a care center and in this instance a lack of care center. Could never in good conscience recommend a facility that failed along so many lines. Moved family member to Tabor Hills, Naperville where care is markedly better during the 1 week of care. If you care about your family member go elsewhere and stay away from Alden.

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

My 94 year old Mother just moved in to Independence Village in Naperville and so far everything has…read morebeen great. The staff has been super at welcoming her to her new home and taking care of anything extra she has needed. The residents have also greeted her with enthusiasm, support and friendship.