I was in Harrisonburg for work when my service dog unexpectedly ran very low on his prescription…read moregastrointestinal food. I had the valid prescription from our regular veterinarian, who was even willing to speak directly with the veterinarian at Massanutten to verify both the prescription and my dog's medical history. Despite that, the clinic refused to sell the prescription food unless they first examined my service dog and charged me for an office visit. This was not a request for a diagnosis or treatment--only to purchase the exact prescription diet that had already been prescribed by his veterinarian. I understand that veterinary clinics have policies and professional responsibilities, but I was disappointed by the complete lack of flexibility or compassion in a situation involving a traveling service dog with documented gastrointestinal issues. My veterinarian made every effort to verify the prescription, yet no accommodation was offered. Because of this experience, I cannot recommend this clinic. I believe they missed an opportunity to put the well-being of a service animal first, and I left feeling that helping my dog was secondary to generating an office visit. I hope they will reconsider how they handle similar situations in the future so that other traveling pet owners--especially those with service animals and established veterinary care--receive a more compassionate response.

I couldn't be happier with Massanutten Animal Clinic. Mia, my Chiweenie was having a lot of…read morediscomfort in her lower back. called my vet and they had no dr. on sight. They recommended M.A.C. I called and they told me they could see her but there would be a wait. I went in, they took her back immediately and I was checking out in about 30 minutes. Mia is fine, they gave her some medication to help and she is like herself again! Thank You Dr Hall and the staff at Massanutten Animal Clinic for your quick response and caring attitude!

Top-notch care! I was traveling through the area with my puppy who had unfortunately stepped into a…read moreseed tick nest and I was freaking out about it. The Emergency Hospital referred me to Ashby, and Dr. Bell and the staff were kind enough to fit me in during their very first appointment of the day and get us sorted. So appreciative! Also, shout out to Winnie at the front desk who was exceptional. Can't thank them enough for squeezing us in before the long drive home.

I cannot say enough good things about this practice. We recently moved to the area. We have a very…read moreold and a very young deerhound. We had new patient checkups on both and I recently had a follow up for the old man. Dr. Lisa is a gentle soul with him ( and probably every animal ) and wants to do everything in her power to make him comfortable. However, she is not one to over prescribe nor to order every test available. Such a conservative approach is very welcome. And she actually listens to me as a dog mom and takes my wants ( and budget!) into consideration.

Staff was judgmental and turned cold towards me. It was obvious. I could even hear them talking…read moreabout me to each other unprofessional. They really aren't the best in town like they think.

Harrisonburg Animal Hospital is PHENOMENAL!!! In the over a 15 years we have worked with HAH, they…read morehave been critical to our cats living PERIOD but secondly living healthy, fulfilling lives. Dr. Nelson, Dr. Ward, countless INCREDIBLE Vet Techs have literally saved more than one of their lives and given us borrowed time with our fur-children. A HUGE nod to the masterminds at the front desk for ALL that they do to keep things running smoothly. Even the folks who keep the place clean get our appreciation. Time and time again they all have come to care for our babies in a manner that is like they would treat their own animals. They are professional, intelligent, highly-skilled, efficient, thoughtful, loving and go above and beyond OVER AND OVER again. We absolutely adore all of them and continue to recommend HAH any chance we get. Our pets and us are SO fortunate to be able to rely on all of them from the easy things to the hardest. We just can't thank them or recommend them enough.

It's nice to have a fun weekend and know he's in good hands. She's also a veterinarian and I like…read morethat.

From the owner: I am a semi-retired Veterinarian. I now do House Calls (Vet to the home) and Pet Sitting. Having…read moremy degree and license as a Veterinarian, I can offer skills and observations that a regular pet sitter can not. Give me a call!

Horrible, rude, unskilled, unclean, "veterinary hospital." My experience (as well as my dogs) was…read morethe worst we've ever had. Upon check in, the staff member Stephanie was extremely rude, snarky, and unprofessional at the front desk... Stephanie tried to lecture me about vaccinations and insulted me. She used vulgar language to another employee while I was filling out paperwork. When I arrived to pick up my dog, I was required to pay before seeing her. Needless to say, I think I could have done a better job with scissors myself! My dog still has PTSD from this place as do I from seeing her haircut. We will never be back here again.

We had an very nice boarding experience last weekend. The staff there, Kaitlyn and Callie, when we…read morepicked the dogs (8 years and 13 years old) up, were great! Callie gave us lots of information on how the dogs behaved while they were there. She complimented them and even paid special attention to the 13 year old to be sure he ate his supplements. Thank you so much for your great care. If we are down that way again, we will be sure to board with you. Best regards, E. G.

25+ years of service. Great vets, good location and great facilities. Highly recommend. Family…read morefavorite is Dr. Arneson but others do a great job as well!

Unsure how "heart" could be used for this unfortunate practice. Dr. Hunt-Estrada had the bedside…read moremanner of Regina George with sighs, eye rolls and constant insistence that spending no less than $2500 for a routine visit warranted bad pet parenting. Because I work in healthcare, I joked that we wait until something is wrong to treat and she withdrew as not understanding the joke and proceeded to berate me on my pet parenting of my beautiful and healthy dogs. Having multiple dogs live well into old age and working as a healthcare professional myself, I will never understand this type of clinician behavior. My dogs are fine and just because I refuse to subscribe to your overpriced procedures in a lackluster clinic in which front desk staff are lethargic and seemingly tired of their mistreatment as well (no one could even change the printer to print on once side), it all makes sense. There are plenty of other great alternatives in the area -- priced well and offering empathetic care to pets and owners alike. I will be pursuing new care for my pets immediately.

Absolutely wonderful staff, doctors and care. 5 star facility with Thanks for taking such good…read morecare of all my fur babies

They have been excellent with our pets needs and treatments over the years now. Highly recommendread more

I have owned and still own quite a few cats and dogs. My latest addition is a great dane with…read moresevere separation anxiety. Dr. Carter by far is the best vet I've come across! His patience is endless, especially when it comes to my youngest Dane. He will explain in detail what is going on with your pet and doesn't rush you out the door!! ( like many vets do to get to the next patient) The staff is incredibly friendly and really put in the effort to get to know your pets!! I highly recommend this veterinary clinic!!!

From the owner: We are a full service animal clinic providing comprehensive healthcare services to pets in Dayton,…read moreBridgewater, Harrisonburg, Rockingham County, Augusta County, and the surrounding areas. Our veterinarians offer a wide variety of medical, surgical, and dental services in our veterinary clinic. We provide complete care for our small animal patients