Ashe has never done me wrong. They're always so sweet when I walk in and help me out with recommendations and honest criteria for products I'm interested in. I always feel safe here and the vibe inside is really pretty. PRICES ARE SO FAIR TOO?! B1G1 1 cent?! You're joking. read more

I only choose to go to Ashe and nowhere else. I've been coming here for over two years and visit at least twice a week, sometimes more. As of today, I am extremely disappointed with my experience. Lately, the exit entrance has been blocked off with cones. In the past, I've entered through there without any issues, and the security staff have always been polite and welcoming. Tonight, around 8:30 PM, a security guard shined a flashlight at me after I parked and told me to leave. It wasn't busy at all either so I'm not sure what his problem was. I explained that I've been coming here regularly for years and that no one had ever given me a problem before. Instead of handling the situation professionally, I felt singled out and treated like I was doing something wrong. Consistency and customer service matter, especially for loyal customers who visit multiple times a week. I've seen many people do this all the time and there has never been an issue. I enjoy coming here, which is why this experience was so disappointing. read more

This place keeps having terrible customer service, I thought I'd give it a second chance today but nope! Whoever is the hiring manager needs to a hire a new team for the front desk . You guys aren't very welcoming and don't make no one want to come back read more

Ashe society is my go to dispensary. The prices here are reasonable, theres always great deals. They have popular brands and my favorite CBX and jeeters. The quality here is top notch. Staff are nice and knowledgeable, lobby big with seating and complimentary water, plenty of parking in the back. Overall great dispensary and been my go to spot for the last few years. I highly coming to ashe society to pick up your greens, edibles, vape. Prices are great and be sure to go online to check out their deals! read more

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I am a regular at this dispensary and today I was very disappointed. I was helped today by Danielle and the interaction was good until payment time. She rang me up, had me pay and then backtracked and had to charge me an extra $4 for the computer not pricing one of the live resin carts correctly and i was charged TWICE for a credit card fee and I don't think that's right because it was on her and the computer system that I had to be charged twice. Why am I paying the credit fee again because of your mistake? Very disappointed. She wasn't up front about the charge either. Felt very sneaky and I think I'll stay away for a while. I'm very annoyed. read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

This store is definitely my top favorite. I'm always finding new things to try out and the quality is great. Customer service is helpful and understanding of products. I'm definitely looking forward to my next visit. read more

ASHE Society - Charging device available - Cannabis Dispensaries Near Me - Santa Ana, California

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I got this ad from flavor aid saying there was a BOGO on the 14th and the 28th at Ash Society. They honored it on the 14th but on the 28th they said they didn't know anything about it. read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

Horrible and rude customer service today, went in for a pick up order and no greeting no smile just a blank stare and chuckle from the other girl behind the budtender. an incident happened on 4/20 where the budtender don't know or care to know her name just know she's the only one with red hair can't miss her! RUDE!!!! Definitely not a people person and has very little knowledge of the deals and products that are available. Today she was on express and recognized me clearly so she wanted to be rude not say hi or let me know that the deal I picked online was no longer running I had to ask if it was true because I got a message. Will not be returning to this location, not going spend money on a business that doesn't respect customers. At least wait till the customer leaves to express yourself. read more

ASHE Society - Today's date the 12th saying goodtide gummies are buy one get one yet I was told the promotion was no longer running - Cannabis Dispensaries Near Me - Santa Ana, California

Go here if you want to get charged more that the actual total, with a bunch of made up fees, Bait and switch, no prices listed on any products on the shelves, a $4 round up fee, a $3 atm fee, + $3 ATM bank fee $10 extra in undisclosed fees made to confuse you at checkout, they dont sell the items for the price advertised, bro was like oh we just put that price to advertise our specials, why then dont you put the correct price. Disclose that you are using an ATM not a POS terminal. It was less shady buying weed in the hood. Then they wont refund your money. Then they are sonsuper rude. Go to Stiizy next door, up front prices, no bs, no bait and switch, people are friendly and the prices are better. Buyer beware. read more

Customer service has turned to crap. You should let the employees smoke so they are nicer. Not sure what happened but last two visits have been treated like I'm some dirt bag. Products are failing. But god forgot we mention that. Employees are rude and condensing. You are not that important guys, stop acting like you are. I will never go back and will tell my stoner friends and have a nice convo with my friends whose products you sell. read more

There was 2 girls at the front desk when checking in, but the bigger chick was rude. When I checked in it felt like I was buggin their conversation and when I got my ID back I was wondering if I had to wait or if they were gonna have someone available. And the bigger chick rudely told me to just take a seat when I asked her if I should wait. And when the guy behind me checked in, he also had the same question and she gave him the same attitude. He walked to look at the merchandise that's at the front and the same chick yelled at him to go back and to take a seat, until another employee told her that he's just looking at the hoodies. Bud tenders were amazing! Super helpful and cheerful, ended up buying edibles too not only pods. Will be going back since they have great prices and close close to home! read more

I don't recommend this place they have defected plug n plays that taste like nothing but bitter rubbery taste on the lyche flavor never had any issues back then until today always got the same flavor and tasted exactly as is but today was different it had a disgusting taste .....decided to throw the whole thing away because they can't even give a exchange or return on what I had bought the same day waste of money !! read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

I've been coming here for a long time and usually have no issues but the front desk staff has been extremely rude to me a few times now so thought it was fair to write this now. Would not recommend for good customer service. read more

First time customer and was helped by Brian. While he was friendly I didn't appreciate him making up prices that were different to what was posted on the website. As I was getting a first time 'discount' I didn't call him out because .. Once I went to pay I did the math in my head and he was asking for about $20-25 more than should have been charged factoring in website listed prices, applicable state taxes plus the first time 'discount' - I wanted to see if he would give me the paper receipt ... predictably he didn't. My guess is he saw a new customer who (he thinks) wouldn't know the online prices and is trying to pocket some extra cash. I know times are tough so I didn't say anything and let him keep the extra $20-25. It was a small price to pay to see an employee and a business show their true color. For a business where customers could potentially spends thousands every year, I don't think $20 is worth risking losing a customer - but that's what happened. Inform yourself of the website prices and always ask for a receipt, be safe out there smokers. read more

This is for the employee Liz, can you please go back to school and learn how follow directions to know the difference between Stiiizy and Plug Play pods. Not once did I ask for Stiiizy. I get sick when I smoke Stiiizys. Been a loyal customer for 5 years and WON'T be coming back thanks to Liz for getting me sick for the new year. New go to when I get better is going to be Tropicanna now. read more

I exclusively come here because I know what I want and they have it at a lower price compared to other places I've checked. I read the 1 or 2 star reviews and yes I get the wait time sometimes are terrible depending on what time you get there but that's because customers ask too many questions so that's not on the bud tenders It's just weed bro. Sativa, indica,hybrid doesn't matter they all do the same thing because they all have THC. Some just have more than others. It's not rocket science I've lived in a time where I would go to sketchy places and deal with sketchy people for weed so if you complain if someone didn't greet you with a smile then get on some testosterone or something. It's not the end of the world. And also don't go back, problem solved but guess what? You will go back because the place has good prices Also never pay with card. Extra fees and stuff like that is not worth it. Just make a stop at an ATM to not deal with the drama Furthermore, if you like a certain product don't try something new and complain about it. Take the L and go back to what was working for you. The place is clean and nice looking which is good and I love the Kobe mural Mamba out read more

I've come in fairly regularly now because of the good deals I see through Weedmaps. The PNP pods don't burn through too fast which is why I keep coming back. Most other places I've tried, the pods seem to melt out of itself. It would cause such a sticky situation that would really annoy me. When I tried them here, my issues completely stopped. I pay the lowest amount here than most other shops as well. The service is very friendly. You don't wait too long before you get helped out. I'm in and out in about 10 min. read more

Not what it used to be. I'm not sure what's happening here but in 2024 this place has gone downhill. I've stopped paying with card, because sometimes they give you your cash back other times I guess they just steal it? I was supposed to get $3 back on my last purchase & didnt- I usually put it in the tip jar anyway, but it's nice to feel like you're not being robbed. CUSTOMER SERVICE is non-existent (unless you happen to get one of their OG budtenders) I swear the women they hire are either haters of other women or so lacking in knowledge and common sense it hurts. For example: The girl put the wrong flower in the bag- we drive from Aliso Viejo to support this place, and they said we couldn't return it if we didn't come back today... it's freaking after 5 and rush hour. Unfortunately, I won't be back and will no longer be telling anyone I know to come here either. This wrong item mix-up with no solution was the last straw. read more

This is my favorite go-to dispensary! A huge shoutout to Darieus for helping us out on 7/14/24 -- he answered all of our questions to the best of his ability (I unintentionally threw some hard questions at him like preferences on certain gummies!). Darieus was friendly and helpful all throughout! :) When you walk in, everything looks super nice, clean, and is decorated in a modern aesthetic. They check you in at the front desk and a budtender is assigned to help you. What I love about this place is that the prices are relatively low compared to other places. I also love their delivery system and used to order to have it delivered home a lot because I worked from home at the time and it was more convenient. I've noticed that 85% of the time, I'd have really great interactions with whoever I called at the store to order from as well as my delivery driver! They're super kind and happy to help, and my delivery driver always gives me real-time updates about when they'll arrive. 15% of the time I unfortunately have not the greatest interactions with who I believe is the same guy who rushes me through my order and doesn't sound happy to help. He usually sounds annoyed right off the bat and rushes me to finish my call order, sometimes almost missing a thing before I finish my order. Despite that, everyone else has been super amazing. I really recommend this store! It's a great place to save while getting quality service and using safe, trustworthy products! read more

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If I could give ZERO STARS I WOULD Purchased these stiizy set, called and after 72 hours I guess they won't do anything about it. The battery was working fine it just stopped working. They said to contact stiizy and that way they'll compensate me back, that's clearly a dead end. I've been coming here for almost a year. Quality of products have gone down, if this is how how they treat their customers to be honest. read more

ASHE Society - Clearly can see that the cart isn't even close to empty meaning I haven't had the pen that long. - Cannabis Dispensaries Near Me - Santa Ana, California

Thank you for the reply, and providing pointers on what to do. I purchased the House of Dama which was quote on quote not a Ashe product related per Dylan, but yet the packaged is deceiving since it does blast Ashe all over it on the back. I wanted to try another product but the Manager at Santa Ana did not help and was not willing to provide the customer service you state Ashe provides. I hope this review helps you train your staff better at Santa Ana. read more

I didn't say much about how the battery was actually defective before bc I didn't want it to seem like I was just making stuff up after the manager refused to exchange it (even though they were out of stock of the color I ordered and didn't inform me they gave a substitute), but I want to mention more now bc my experience has been aggravatingly infuriating not only do my partner and I get straight WHIFFS 90% of the time we try to hit the pen (like can you imagine the frustration of an empty hit each time when literally the $5 micro-usb battery bought elsewhere from forever ago is still reliable? the whole reason I cared so much about getting a good one from ashe was bc theirs has usb-c charging) I really wish I could say it was user error, but after trying to make their defective battery work so our money wouldn't go to waste, this also happened with at least 3 carts (see pictures) yea maybe this affected me way more personally than it should've, but it really just boils down to the terrible customer service interaction I had with that one manager. all of this could've been avoided had they just exchanged the brand new battery. I was already overlooking the nonrefunded counterfeit bill I had received in change, the shutting down of delivery, and the uninformed product substitution. instead, I'll always remember this place with disdain and feel a repelling force from it. read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

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I came to ashe on my lunch break to grab a wax pen and she did not want to accept my PDF file for my Medical card even though i'm already in the system i explained to her i'm at work and if i can print it out there with them and she said no and had a crazy attitude I came to Mr Nice Guy Instead! they let me print it out and never give me a hard time just come here instead read more

I returned at the date given to me over the phone, it's the exact same manager I had issue with. can i talk to someone who is not him???? please???? read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

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Love the service lex gave she is aware of the products and she know the sales .thanks girl . amazing customer service This is a must to go place buy one get one for a $1.00 read more

Five Stars for Alexia - The Heart of This Dispensary! I usually use the express lane for quick pick-ups so I don't expect much more than grabbing my bag and going. But Alexia completely changed that. She greets every customer with a big, genuine smile that instantly brightens your day, and somehow she still manages to make the entire experience feel personal and welcoming, even in a fast-paced setting. She's incredibly knowledgeable even in the express lane, she's happy to answer quick questions or make helpful suggestions without holding up the line. She truly works with speed, professionalism, and a level of customer care you don't often see anywhere, let alone in a quick-service section. Because of Alexia, I'm not just a returning customer I'm a loyal one. Management, if you're reading this: she's the kind of employee that keeps people coming back. Her attitude, knowledge, and genuine kindness make her an absolute standout. Alexia, thank you for making even a simple pick-up run feel like a great experience every single time. read more

This place is usually nice but last time, a Latina girl with long brown hair/ false eyelashes working was incredibly rude for no reason, giving bizarre mean girl energy. I asked a manager for help and he agreed she was being weird and rude and then he proceeded to not help at all. At least take over the transaction from her? Completely ruined my experience because of how weird she was lol read more

4.5/5 but I'm rounding up Love this place! The budtenders are always super nice and helpful. You also get a 20% referral discount your first time going which is great. They have a pretty good selection and the place is very clean. My one gripe is the last two times I've gone, the front desk employee always has some sort of attitude. Not outwardly rude, but certainly not friendly. read more

Good dispensary/ good people working here! budtender Alex is super nice and helpful. understandable return policy. Bought two kurvana carts and one had a broken plate, brought it in the next day and was able to get something else in exchange for no extra cost. They also have really good deals. I've been 4 times and will return (: read more

Ok deals here but the front desk ladies are always rude. They sold my boyfriend a micro bar that was burnt and refused to exchange it or give store credit. On the phone call, we asked if we could exchange it for another item and the lady said yes. But it was up to her higher up what that item would be. And upon arrival (a 30 minute drive from Irvine) they said they could not exchange it unless it didn't emit smoke or was leaking oil. We told her the pod was burnt/foul tasting before we even made the drive there and she said we could exchange. Horrible customer service, I would rather go to Jade room, Packs, or Mr. Nice Guy. They allow you to browse freely and appoint multiple budtenders to answer your questions at your discretion. And they also have excellent deals and sweet, welcoming, and helpful staff! read more

I had a great first experience using pick up and the first time customer deal. After that, I was so excited to come back to pick up again and this time actually head to the dispo in person. I just knew when I walked in, I wasn't going to be helped thoroughly. The worker didn't really care and seemed annoyed to be helping me. I even told him something prior and he still got annoyed with my transaction. Didn't put my item in a bag either and didn't know prices. Just stated "I don't know, 30 something or $40" and didn't even bother to check. Pretty disappointed, not sure if I'd go back anymore. And the pod I paid for was a lot more than it stated. Avoid this place if you're not going to use the 30% off first time customers. read more

Like, part of customer service is not wasting your customers' time. The workers here are super chill, easy to talk to, always very friendly. But the system management has setup has repeatedly shown its incompetence and i will not be returning. on 4/20, before i entered their very long line, i wanted to ask if they still had the product i came to buy. Management instructed their workers both not to answer such questions and to prevent customers from going to physically look if they had the product in stock. Result? I waited 20-30+ min in line to find out the product wasn't in stock. Today, i order online pickup at a dead hour in the middle of the afternoon on a wednesday. They had one guy working the pick up booth, and at least 5-6 staff in the store. The entire store was empty for customers except for me and the customers ahead of me also doing pick up. The one guy working was doing his job excellently - engaging with the customers ahead of me, showing empaty, building good will. Doing that takes time, which includes my time i'm spending waiting there. The idea I can't be checked out or helped by the numerous other staff doing nothing, once again, emphasizes the incompetence of management Like, it's really difficult to get staff that fit a particular vibe, engage with customers, act like they're genuine, and you have staff doing that in spades. Your management is doing a huge disservice to the store and its employees when they have stupid policies that cause customers to leave the store feeling frustrated in spite of that. there's my essay, folks. read more

Buyer Beware: use your WM login when creating your account on the ASHE website! I was fortunate enough to learn that the hard way today after creating my account, trying to place an order and getting stuck at a phone verification because I'm not receiving the text. I realize that because my number is tied to a different email on WM that must be the issue. Cool, lemme logout and sign in with that email and get things moving.... Nope, when you sign out there is no sign in page when you try to log back in, just automatically logs you back in to the account you created YEA NO SECURITY!! So now, I use a different number to complete the phone verification process to place my order. New account = discount right? Nope, technically I shouldn't receive the discount but who's gonna say no right. I get a confirmation of my placed order, only to find out when I get to the shop my discount was removed and my price is now $40 more. I politely explain the situation with all the hoops I jumped through to give ASHE my business and would appreciate if they would honor the discount to show appreciation for receiving my business. The manager politely heard me out and started there was nothing they could do, great way to tell your customer to shop elsewhere and oddly enough both Stiiizy & Catalyst are minutes away. Hope the discounted price ASHE saved with me was worth the loss of this customer and the public education it has resulted in. read more

Purchased a stiiizy that was leaking. Received no refund because the stiiizy was "empty" read more

ASHE Society - Cannabis Dispensaries Near Me - Santa Ana, California

This is my new favorite dispensary. Everything about ashe society makes you want to keep coming back for more cannabis goodies. The service is top notch and they frequently have amazing specials and deals. Highly recommend this place. Much love read more

I walked in 5 minutes before closing, and the worker straight-up told me they were closing and turned me away. If you're open until 8 PM, then stay open until 8 PM. Even security told me to hurry because I still had a few minutes left. It's super unprofessional to refuse service while the place is technically still open. Don't post hours you don't stick to. read more

Terrible customer service, also said one thing over the phone when I called and I clearly stated what was wrong and was told i could come in and exchange a cart that was defected for a brand new one. Then when I drive 25 minutes there from work, I was told otherwise by a different employee and then supposedly the manager said the same and said the person I spoke to on the phone had it wrong. So I wasted my time and money. They lost a loyal one... read more

I went in yesterday to pick up my order I placed online this place is great ! I got helped out by Lexy she greeted me with a big smile and made me feel welcomed she answered all my questions that I had about other products & deals . She was a great a help ! Definitely will be coming back . read more

I was brought to this cute spot by my bf and of course i loved it! The place itself is near warehouses but thats normal lol parking is medium size - definitely not hard to miss or not hard to find parking,plus its secure so thats good. The customer service was nice. The staff was helpful and suggested things based on what i was mentioning. Because i was a first time buyer i did get a discount plus took advantage of the promotion they had going on. You will noticed as soon as you walk in, the atmosphere feels good plus what they sale are some good stuff! Definitely worth a try to check out. read more

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Great deals, probably the best in Santa Ana. Honestly the staff kinda suck. I don't mean to bash anyone but there's no warm welcome. Most of the staff are there for the check, doesn't really seem like they wanna be there. I was denied a 20 by Amanda cause it had a little slit in it, mind you it was a bill I pulled out the atm. Colored hair staff are probably the worst ones in that store.. there are a few good bud tenders. I was also almost denied a refund on a Stizzy that I had just bought. I opened it walking to my car and it wouldn't hit. I had just bought it and it was full like what!? It wouldn't burn the oil so it wasn't hitting. read more