It's my first time and the trio was super amazing we stationed from bay brings and nice boat nice…read moreatmosphere thank you !!!

The crew was amazing. They were very attentive to our needs and wishes. I had a release my Mother…read moreashes on the bay. It was a wonderful experience. I just wished we had more time to enjoy the San Francisco landscape. Beautiful

Boy did we luck out. This was part of a 40th birthday present for my husband and it was absolutely…read morethe stand out, highlight of our day. First off, the people - Lisa, her husband (the captain) and her steward are some of the kindest, most helpful humans you'll ever meet. They are also incredibly professional. The process, from booking to good byes, was incredible simple. Now the yacht itself. Wow. She was definitely one of the bigger yachts on the harbor which had my family incredibly excited. We got a beautiful yacht, Lisa checking in and serving us, add to that pastries, fruits, an open bar, two outdoor tables (in the back and front) of the yacht, an upscale and large cabin, music, a great captain, a SECOND STORY to the boat...I mean..this kind of felt like highway robbery. And we were the robbers (they are incredibly reasonably priced) Since we're in a time of Covid I should also add that I saw them wiping the boat down several times, they were always in masks and Lisa served the food and drinks with gloves and a mask on. It's clear that they are very conscious of their health and the health of their customers. Lisa's mom is 90 and they're doing their best to take the right precautions to keep their family safe. All in all, I cannot wait to go back. I cant wait to bring friends onto this yacht (when it's safe). I couldn't be happier with this decision. Thank you so much Lisa for making a milestone birthday unforgettable!!!

This overdue review is based on my overall experience with planning my birthday with Lisa at Five…read moreStars Yacht. To summarize, I was constantly trying to work around the restrictions that Lisa failed to disclose at the time of contract. And all of this could've been avoided if it was mentioned on the very first day. I just felt blindsided every time she mentioned something new. If you run a business that hosts events, these should be listed in your contract! She was misleading, had poor communication, was unwilling to work with me, and lied. And this event is a couple $$$$. You would think that I would get better service for paying so much. Save yourself the trouble and book elsewhere! I met Lisa in February, through Sailo.com. While I toured the yacht, Lisa explained what I could expect from booking with them. She said I could decorate the boat however I wanted. She mentioned there were tablecloths in a variety of colors to match any theme. I mentioned I wanted pink tablecloths, and she said she had some light pink shades. She showed me upstairs and said they had tablecloths for the smaller tables as well. I mentioned I would want to decorate upstairs. I asked her if I could bring food onboard, which was okay. We went over bar service, music, and set up. She mentioned the yacht was available to set up in the morning before my event time. Now everything to me sounded great, but little did I know, a lot of what she mentioned was complete BS. I reviewed the contract in March, ready to book with her. The contract had the general cost information. I had questions about bar service, but since the company seemed very accommodating, I didn't have any other questions. Fast forward to July, my event was set for the end of the month. I was already ordering decor. Once I started emailing her details about how I wanted to decorate, many things were not approved. There were restrictions that were not disclosed at the time of contract. For example, no balloons outside, no tape on any surface;only string or ribbon. That is a huge detail you should mention early on, especially when it was clear that I wanted to decorate. After going through multiple options, I had to search for plan b, and just rented marquee numbers, since it was freestanding decor. And even she had some hesitations about that. Then, I asked her multiple times for photos of the pink tablecloths she had mentioned. 2 weeks before the party, she told me she "couldn't find them," and only had white or neutral. Clearly she did not have a variety of tablecloths. I don't even think the pink tablecloths existed. So I told her I would like the white tablecloths for the party. The next issue was food. I asked her if I could use sterno food warmers for one dish. She said no, and that I could only use electric. So, I asked about an electric griddle to set a tray on, and she still didn't approve it..Then, she mentioned a flameless warmer, but refused to send me a photo. She just said, "oh you'll see it online." I sent her an image of one option online, which still wasn't what she was describing, but still approved...all of the back and forth could've been avoided if she just showed me. To make matters worse, 2 days before the event she had the audacity to ask me if I wanted to charge gratuity on my card before the event! So I told her I do not pay gratuity before a service is given. I also asked a week in advance if I could set up starting at 10am, just 2 hours before the event time. I was told 10:30 was the earliest because the crew had to arrive at 10 and set up. On the day of the event, I showed up at 10:20 and the crew was not onboard. They showed up at 10:30 and still needed to set up. So I couldn't start decorating until 10:50, and was scrambling with the little time I had. And when I asked for the white tablecloths, they had no idea that I requested them. They didn't have any ready. They pulled out a DIRTY tablecloth that we just had to fold in half. And the captain didn't even know about any tablecloths for the smaller tables. There was clearly no communication between what I discussed with Lisa and her crew. I asked Lisa if we can bring the smaller table from the front deck inside. She told me the table outside couldn't fold up and had to stay outside, which I later found out was a lie. We had enough space for the food, but I still wanted the table out of the way. The crew told me they could bring the table in. It just shows she was unwilling to work with me and refused to accommodate a simple request. Once we left the dock, things seemed to settle down. The captain and the rest of the crew were great. Unfortunately, the crew service for the day didn't outweigh the stress I went through to plan the event. At the end of the party, I thanked the crew, but made it very clear to the captain that working with Lisa was extremely difficult and stressful.

We have done two charters with Live It Up Charter. Each experience was amazing! We did a tour of…read moreBay during Fleet week, saw Blue Angels. A must do on the Bay with friends and family. Last night we did the Sausalito Holiday Light Parade on the company's Hotel California. This is a must do experience. Great food, and beautiful lights on incredible boats. The fireworks were awesome, and the Captain secured the best spot for viewing them. I highly recommend this company for the ultimate experience on the San Francisco Bay.

We took an evening cruise and the yacht is beautifully appointed. It has a large upper deck and…read morethere were 30 guests and plenty of room for everyone. It was lovely and elegant and the staff were fantastic! Thanks to Capt. John and crew for a wonderful evening.

Come aboard and find out for yourselves!…read more Very knowledgeable, professional, attentive and fun crew, and you'll experience breathtaking SF views and make lifelong memories. Full bar so Let's Go

We went out with Captain Larry, 1st mate Carliane, and 2nd mate Sofia this past Saturday and had…read morethe most amazing experience. The crew was professional, knowledgeable, friendly, and engaging. The weather couldn't have been better as about 30 of us motored around the SF Bay. Stellar 360 views of the area, whale sightings, and even got a glimpse of the famous troll on the underside of the Bay Bridge. A 5 star afternoon which none of us will soon forget. I know Frank was smiling down upon us! Thanks again, John Reilly

A more prompt response to a potential internet booking. Disappointed in no reply to my request for…read morebooking a sail for four.

Had such an amazing time with Untethered! got to see all parts of the bay and more Awesome…read morehospitality as well!

The first charter we booked had to be delayed for weather, and let me tell you--it was worth the…read morewait. I had no idea what was in store for us. They took us out to the center of about a dozen whales and those guys were having a heck of a day. We saw everything from feeding to fluking. We got so close we could see the barnacles on their tails. They were swimming under our boat! I thought it would be scary but it was just fascinating. Captain Smitty was funny and he really knows his stuff. He taught us a bunch about the whales, birds, and seals we saw. We had a great time and will definitely be booking again. Minimum of 4 people to book, and be sure to take your anti-nausea meds if you're prone to sea sickness--Captain Smitty gets you really close to the action, which means waves. Two in our group took dramamine and were just fine.

My family and I just went on a whale watching trip today…read more It's always part luck. Thankfully, we got lucky. Spotted a couple Gray Whales from a distance, and after a tip from another boat were able to get closer to two others swimming together and ride along with them for a while. Captain Smitty and Lee were great! Knowledgeable, friendly, informative, and great stewards of the sea, and marine life. We definitely recommend these guys. Go with an open heart, patience, and have fun!

Ruby sailing is one of the best sailing experiences that I have had. Josh and crew make the whole…read moreexperience memorable for a lifetime so I can't wait to do it again!

500th review. For…read moreour team outing we picked Ruby Sailing for a two hour adventure out to the SF Bay. Getting a hold of Captain Josh was very easy over the phone as he promptly answered all my questions and gave me several slots available for booking. I called him a few times to go over logistics and he was able to get a confirmation quickly once we settled on a day. The Ruby will hold about 28 passengers and we had a little under 20 people which allowed plenty of room to walk around the boat. The captain is a laid back guy and did not have a problem waiting for us while we made our way down to the dock from lunch. Ruby Sail is docked immediately behind The Ramp. Typically they ask for about 15 minutes to get everyone boarded to avoid any departure delays. He had one crew member helping out on the boat. On board you'll find a bartender serving beer, wine, and soft drinks. They were well stocked up with a great selection of drinks to go around which we enjoyed very much. Since we already ate at The Ramp, we didn't opt for the catering option. Otherwise they can provide food for your event as well. You'll get soaked depending on the side that you sit on the boat. I highly recommend that you wear shoes with good traction so you don't slip. I ended up losing my hat as it was so windy in the SF Bay but Captain Josh had a replacement on hand for me as this happens a lot apparently. So if you do happen to bring a hat, keep it snug on your head or it'll end up somewhere in the SF Bay like mine. We ended up with a ton of great pictures of Alcatraz, Bay Bridge, and the SF skyline. I'll totally go sailing again on the Ruby real soon.

Captain Winter is a stand up guy who knows his stuff. I contacted him about the salmon opener for…read more2025 which is a very exciting event for all of us in the fishing community after having two years of straight closures by California Dept of Fish and Game. Captain Winter answered his phone promptly and promised to give me a callback first as I was the first person who had contacted him about reserving the charter. He made good on his promise and we discussed some details -- ultimately, I went with a different option for my needs, but I felt great about the whole experience and could tell that he really knew what he was talking about. I have him on the top of my list for captains to contact for chartering in the future and highly recommend him without reservation to any others that are interested in getting out there for some fish! Plus, he is quite close by in Half Moon Bay meaning that you won't have to drive all the way up to SF for the charters there and deal with the traffic/attempting to find parking. Tight lines Captain Winter!

Another fantastic trip in the books. 1st day of commercial was a great experience. Thank you…read moreMooch Better team. The crab was terrific Dal