What a great place!! I had a battery installed there today. The man who was working today was…read morereally pleasant and helpful. The battery was priced very fairly and I was back on the road very quickly. Great service! Highly recommend!

The parts and tools folks on post recommended Pasco - and were 100% on the money (as in i saved big…read moremoney by going there). East Penn/Deka Group Size 31P... Beat napa and O'Reilly's by over 50%. Thanks to Jason T & the crewe... they close at 5pm & I rolled in at 4:58. Out in :05 min they know their stuff.

I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

My Deka made in the USA Motorcycle battery for my Harley Davidson lasted for 4 years and 3 months…read morewith no problems. I bought another one from Battery Warehouse in Frederick Maryland. They are a great place to do business.

I have done business with this company for almost ten years. I have bought three Deka batteries…read morebecause they were recommended to me by a solar panel manufacturer. The first battery performed well and lasted for four years. However, the second battery only lasted two years, and now the most recent battery purchased in July 2018 has also failed. The situation with this company has gone from marginal-to-poor. The gel batteries, which cost about 150 dollar with the tax, are of low quality and don't last. In addition, I received very poor customer support from the sales outlet in Glen Allen, and also the manufacturer, EastPenn Manufacturing. I do not recommend this brand of battery, the manufacturer, or this sales outlet. You can go to Batteries Plus and buy a Duracell gel battery for much less, about 130 dollars with tax.

My wife had a cracked screen on her iphone. We stopped in to get a price. It was a reasonable…read moreprice and they could do it that day. We left the phone and got a text a few hours a later to come and pick it up. Very easy and quick. I would recommend them for repairs!!

Unfortunately, I did wait a while to make this review but I took in my laptop to get a damaged…read morescreen repaired late 2025. Originally they told 3-5 days, perfect. I'm a college student I need my computer, then I called and they said a few more days....okay great. Fast forward 2 WEEKS later I go in, finally get my computer and then lo and behold it's an extra 15$ than I was told? I had already paid 365$ so an extra 2$ is a lot more. Whatever I get it. I pay, I go home i try to use it. It does work, but something's off...weird in-fact, the first layer of my computer screen's plastic cover, the only layer they had to fix, nothing else, was barely attached. I mean my screen basically caught a waft of the rest of the computer. Fine. I call them back ask their warranty policy, they say: "we can look at it but if it's something we deem you did then we will charge you again." Uh? No! It's your job to fix it not mine. After reading the reviews of similar things happening with the exact same two men I decided to not bring it back and waste my time or money. Definitely not stopping here again.

My ECM on my truck had a code of processor failure. I took it to a different shop and they said it…read morewas unrepairable. I contacted Keyworks and I informed them of my issue and that a previous shop said it was unrepairable. Keyworks said they were confident they could fix it. Well I'll be damned, Keyworks fixed it and saved me a ton of money not having to buy a new one. Keyworks knows what they are doing. Don't waste your time and money at other shops like me. Have Keyworks do your repair. I wish I would have found them sooner.

Jason is the MAN!!!!!! Keyworks rockssss!!! Best price,…read moretrustworthy, experienced is all about him. Reaching him over phone is bit tricky, so best way is texting him, guys. Saved me and saved my Honda Element.

Stopped here for a replacement windshield wiper. They couldn't have been nicer or more helpful…read more Sales associate changed the wiper blade for us!

Received great customer service! It was busy, but when I was waited I received excellent service.read more

I love electronics and new everything! This is a great location. You can only get to it from one…read moreside of the street, but it is located on a corner at a stoplight so you can maneuver. This store is also in the vicinity of a lot of good stores and a shopping mall. They have a great selection here of almost everything electronic. Make sure you join the rewards club. The employees are friendly and willing to help. You can explore the electronics for yourself. I bought and had my husband's stereo installed here as well. The last time we visited was on Christmas Eve and the store was not very crowded. The facility was clean and well organized. I would definitely return.

Came to buy a headset that said online was in stock at this store. The only one in stock had a…read moredamaged box and was clearly opened before. I asked for one without a damaged box, and was told this was the only one they had. When I asked if there is any discount for the item being damaged, I was told they couldn't do that because it was "only damaged, not an open box". They then told me I can check their chesterfield location, but I wasn't really trying to drive another 20-30 minutes to deal with the same bullshit so I just bought it. I clearly asked "so you're telling me even though you guys damaged it, I have to pay full price" and was flat out told yes. Definitely not coming back to this location.

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

Had an issue where my desktop PC got fried through the ethernet cable. I called and they said they…read morecould analyze if for me to see what all needed repaired. I brought it in and every time I called to check on their progress they would tell me they didn't have the equipment at this location to work on it. I finally just picked it up after about a week and took it somewhere else. They shouldn't advertise PC repair at this location.

Excellent service and information given from the very first consultation all the way through until…read moreservice completed.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.