Cancel

    Open app

    Search

    Ashley Store

    3.4 (81 reviews)
    Closed 10:00 am - 6:00 pm

    Ashley Store Photos

    You might also consider

    Recommended Reviews - Ashley Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    S A.

    I am just so sick of this place. Seems like every piece I get from them is a low-budget counterfeit version of a legitimate piece of furniture. $3000 Lazyboy couch had unsealed compartments within the body that will host colonies of bugs. Near impossible to eradicate and seal off. Worst piece of furniture I ever bought. Will never buy Lazyboy again. Two other pieces I purchased assembled and delivered, but assembly was sloppy and I had to rebuild both of them. Just last week I bought an end table and given their past I decided to pick it up at the warehouse and assemble it myself. Simple stuff - just 8 bolts , four long and four short. Problem is the long bolts are too long for their intended application - See picture. Had to waste more time driving to a hardware store to spend more money buying proper hardware. Ashley Furniture owes me $8. They really shaft you here. Either they overcharge you for delivery and poor assembly, or you can pick up a piece of garbage from the warehouse that can't be assembled properly. Reading the reviews it seems poor quality and assembly is a consistent problem with their business model. Don't waste your time with this place. Buy online from Amazon or buy something off craigslist before you throw your money away here.

    This was nice of them.
    Darrell P.

    We came here looking for a new dining table. The one we found was perfect. A high table with barstool hight chairs. We couldn't pick it up until today because the warehouse was closed the day we made the purchase. Putting the table and chairs together was a chore. Seventeen allen wrench screws per chair and eight for the table. It took a while to get it together and it came out really nice. The salesman we dealt with were really friendly and professional. The warehouse workers were quick with bringing our order to the loading dock too. Lots of parking in front of the showroom at the main entrance.

    White leather sofa $1800
    Chelsea G.

    Awesome! Found me some great furniture for my new living room here! I have been searching all over the place for quality showroom style furniture with decent prices, and this place takes the cake! Location: Right next to the Target in Aiea, this place is tucked away in the back streets. Plenty of free parking. The large pick-up dock is located down the street and to the left of the gallery. Very fast service there also Gallery: You'll be VERY surprised at how sophisticated and coordinated the showroom galleries are! They not only display the their furniture, but give you ideas for setting and decor. They sell the table settings, accesories, etc! Guess this is where they get you to spend more huh? Customer service: Bert was really nice and was able to honor the special 3-day weekend sale to me and my grandma for 20% total order. The prices were still quite expensive for the white leather sofa, but try to go to the gallery during a sale and NEGOTIATE! They are very accommodating. YOU pay $100 for delivery and set up if there are no specials for that. BOO. Best gallery with decent quality furniture so far I know!

    We bought a complete set back in July and wanted to return it because it was to bulky in our home. Kept calling and got so many different people with different answers. I was so irritated that no one could give me a straight answer. Finally, spoke to someone in Customer Care, I think Chris who helped me. When we bought the furniture our sales person who told us we can finance - no payment, no interest for 6 months. That was far from the truth. No interest but you still need to make the payments. I argued with Wells Fargo (that is their finance company). They are just as clueless. Never buying from Ashley again. And our cushions are already sagging. Only 4 months old. You may want to think twice before you buy from them.

    Really?

    Ummmmm..... No.... No no no. No stars. Bf & I went in here to look for a new mattress. The sales woman was friendly & brought out a pillow for us to "test sleep" the mattresses.... But that was just a scam to follow us thru the aisles & plop the pillow down at every mattress we viewed. I declined every chance to lay my head on the community pillow but there she was, behind us at every turn, ready to plop the pillow down & discuss budget. I told her we wanted to just browse the mattresses alone & my only question was: The displayed prices showed cost of mattress with box spring but we didnt need box spring cuz we have a platform bed, so I asked how to determine price for mattress only. She took her pillow back & warned us that we would void any warranty if we put the mattress directly on the platform bed because "platform beds are not approved for supporting a mattress" Then she told us we would need to purchase a "support board" for $80 to place under the mattress. Really? You're telling me that a platform bed with a platform already built in -for the sole purpose of placing the mattress on- is somehow not sufficient to support the mattress and requires an additional board?! When I asked her to show me this board, I almost burst in laughter. It was literally a peg board that you can get at Home Depot for $10-$20, the kind with holes in it that is used to hang tools & stuff on a garage wall, not even real wood. I couldnt believe it. I asked if this was a store policy or policy associated with a certain brand of mattress. She tried to tell me its every brand of mattress for the last 10 years in the whole U.S. , like some kind of national mattress law LMAO. We left immediately & went across the street to America's Mattress, where they actually have real brands like Serta & Seally and the sales associates never heard of such law. We purchased a mattress, had it delivered, and even called Serta to confirm that there is no such "platform law" that would restrict our warranty. Slumber World is a dis-honest ripoff & their greed for an $80 board lost them a $900 sale.

    Our incomplete bedframe bc there's significant amounts of parts missing.

    See all

    11 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Diva G.
    362
    1055
    11930

    5 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of S A.
    1
    32
    9

    4 years ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joyce L.
    372
    1014
    3214

    9 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Charlotte K.
    137
    97
    101

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Brad C.
    8
    20
    12

    13 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nita L.
    28
    33
    717

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Brian L.
    86
    101
    19

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Taryn K.

    Taryn K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megh T.
    19
    15
    0

    12 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Stay away from Ashley Furniture. The customer service sucks and they never return your phone calls.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ron D.
    613
    1609
    120

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Bob H.
    21
    45
    1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ashley Store Reviews in Other Languages

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Great experience at the store on Malaai St.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Mattress Firm Kapiolani

    Mattress Firm Kapiolani

    4.7(145 reviews)
    6.9 mi
    $$

    Firm belief... We…read moreall need some me time and with various spas and skin care nothing beats a good night sleep, with various places that offers that this Mattress Firm located on super busy Kapiolani on the corner of Kapiolani and Piikoi in it's own free standing building makes it easy to park with lots of free stalls the makes the stress to start shopping an easy process. Walking in we were immediately greeted and was asked all the basic questions of what we're looking for which is a mattress and ruled out anything that's memory foam and just something simple which we were instantly taken to a few options for us and a matter of choose the firmness we desired. The other options that we did have is there is no longer box springs that supports the mattress which is a nicer option so it's just that and the base where that's the other option to choose from the basic to the bougie one that will lift your mattress to a more comfort and supportive fit. Seriously not knowing much of the difference or comparison with any other type of mattress but did love that they do offer a lot of accessories so that you don't need to shop for like mattress cover and sheets as well but we did keep it simple and they do deliver and remove your old mattress as well making it a simple process and since there was a type of sale that worked well for us we walked away feeling great knowing that some comfort was as easy process as giving them a visit. Thank you!

    First and foremost Richard is amazing and deserves a raise. He was super patient and knowledgeable…read moreand truly a pleasure to work with. As for delivery I think they need to look into another company to work with. They used Island Movers for my delivery and I ended up having rings stolen from my apartment. I think it's important to look into these other companies that you are working with. They have multiple reviews on Yelp from different customers that had very similar situations happen to them. I am absolutely enjoying my new mattress but now I am in the middle of a horrible ongoing investigation. Hopefully I can get some good rest on my mattress after all of this!!

    Photos
    Mattress Firm Kapiolani
    Mattress Firm Kapiolani
    Mattress Firm Kapiolani

    See all

    SlumberWorld Honolulu

    SlumberWorld Honolulu

    4.2(39 reviews)
    6.1 mi
    $$$

    Winning an Instagram prize in Honolulu, Hawaii…read more.. I received a message from SlumberWorld: CONGRATULATIONS... you won a Labubu! Come to our store and pick up your prize! I told them that I'd be there in 15 minutes! Located inside of HomeWorld, SlumberWorld shares the free parking lot with Red Knot and Ashley Furniture. This is a one-stop shop for your home furnishing needs! Inside, I told the receptionist that I won a prize from SlumberWorld. He brought the social media team to me. They handed me the Coca-Cola Labubu (which will be discontinued soon), took my photo, and watched me unbox her! I was thrilled! Since I was there, I browsed the spacious, well air-conditioned, organized space! The staff were welcoming and friendly! I didn't feel pressured to leave or to buy anything! I was able to see the different sizes and styles of mattresses. I'd return if I needed anything! Thank you so much for the rare Coca-Cola Labubu! I will take good care of her! Note: it is recommended that we change our mattress every 7 to 10 years...

    I purchased my second box "spring" and mattress from these folks because I got such great service…read morefrom Michael the first time. Because I now have arthritis I needed something comfortable that would support my body as opposed to giving me grief. I had purchased a Purple mattress from another dealer and returned it because it just didn't feel supportive enough. I opted for a Tempur Pedic so I had to try out different degrees of firmness to find the right one and I had to consider the price and the right box spring, which took a second visit. The place wasn't busy either time (and there was an older couple trying to figure out whether they should purchase another high-end brand and no one was helping them). I don't know if I appeared to not to be serious or if I could afford the Tempur Pedic but I didn't feel a whole lot of love from the woman who was working with Michael. I was almost tempted to walk out and try out another vendor who also sold Tempur Pedic but I chose to go through with the purchase and coordinated having my niece's husband pick up my new bed. As we were wrapping up the woman told me I was eligible for something free, including a Tempur Pedic pillow, which I took. What she didn't tell me, and I found out later, is that those pillows are designed in different thicknesses based on the distance between your shoulder and jaw(?). It was already too late to return it for the right fit but I would have liked to have known or told that ahead of time. This was a major purchase, one that I do not regret at all, but perhaps, I would have thought I'd receive a follow up call or note to find out if I was happy with my purchase. I sure was feeling that my business wasn't valued, except when we picked up the bed and Michael was on hand for us.

    Photos
    SlumberWorld Honolulu - Inside...

    Inside...

    SlumberWorld Honolulu
    SlumberWorld Honolulu

    See all

    Ross Appliance and Mattress - WINNAH!!

    Ross Appliance and Mattress

    4.0(114 reviews)
    3.7 miKalihi
    $$

    This place is saving the world one appliance at a time. What they're doing is such good work, they…read moreare helping to save landfills by giving appliances a new life. A few tips: This place is very busy in sells out quite quickly so don't delay if you're looking for an appliance go down there quickly. For example, I had called right before I went, Wini said that there was eight washers available. When I got there, four of them had already sold. This makes me so happy that they are doing such good business, because stores like this, with a purpose other than just to make money, to help to save the environment, are so rare, I hope that they stay in business forever. The mission is so wonderful. Another bonus is supporting local! I did get a chance to browse their mattresses, they're very very comfortable. Great prices, c and I think that all of them are brand new, I believe they make them, so if you are looking for a mattress definitely go to go to Ross Appliance and Mattress.

    Got a fridge over the phone. They delivered it. Great. Not great, some door shelf brackets were…read moremissing. We also noticed the motor fan was a little rough. If you couldn't hear it, you could feel it when you opened the door. We called to let them know. They said they'd get on it. Nothing. Called again a couple of weeks later. They said they'd get on it. Nothing. And again. Again nothing. Called today. They didn't answer. They don't have voicemail. It's been two months. They supposedly have a 6 month warranty. It might be the fan issue, because no matter how warm I turn the fridge setting to, our food keeps freezing in the back. Can't even leave a message on the phone.

    Photos
    Ross Appliance and Mattress - Showroom (05/13/23). @RossApplianceAndMattress #Kalihi #Oahu #Hawaii #Appliances #Mattresses #RentalProperty

    Showroom (05/13/23). @RossApplianceAndMattress #Kalihi #Oahu #Hawaii #Appliances #Mattresses #RentalProperty

    Ross Appliance and Mattress - EXCEPTIONAL customer service with John who really took great care of us, answering our questions and providing us with more tips!

    EXCEPTIONAL customer service with John who really took great care of us, answering our questions and providing us with more tips!

    Ross Appliance and Mattress - Storefront (05/13/23). @RossApplianceAndMattress #Kalihi #Oahu #Hawaii #Appliances #Mattresses #RentalProperty

    See all

    Storefront (05/13/23). @RossApplianceAndMattress #Kalihi #Oahu #Hawaii #Appliances #Mattresses #RentalProperty

    Valyou - Charm 2.0 is Hawaii's Favorite New Bed

    Valyou

    3.7(472 reviews)
    6.0 miDowntown
    $$

    Small show room but you can test drive the floor models to see if the furniture is a good fit for…read moreyour lifestyle. The quality for the price for the furniture is very good. Very low key, no pressure atmosphere.

    We ordered a Bali wood dining table 1600$ in March. Looks and quality were as pictured except one…read moreminor spot in the center. Fast forward to August, less than a year and my table is splitting. This was not from water damage, over use, or placing heavy objects, humidity or weather related. It just started to split at the end and has continued to grow. Contacted warrenty support which responds quickly. This is what they said not under warrenty. Buyer beware here is their response for me to take care of this on my own. For the price and support this is a 1 star would be zero if possible. That said, here are some suggestions you may consider to help manage or improve the condition: Use a wood filler or repair putty to smooth out the split area, followed by a light sanding and touch-up stain. Apply furniture wax or sealant to protect the wood from absorbing excess moisture in the future. Maintain stable room conditions by keeping the furniture away from direct sunlight, heaters, or damp areas to minimize further expansion or contraction. Engage a local furniture repair service if you'd prefer a professional touch-up. We'll be closing the claim since this type of concern is not covered under the warranty.

    Photos
    Valyou - Charm 2.0 is Hawaii's Favorite New Bed

    Charm 2.0 is Hawaii's Favorite New Bed

    Valyou - The Australian

    The Australian

    Valyou - The Australian

    See all

    The Australian

    Mattress Firm Bouganville - Delivery and set-up was smooth!

    Mattress Firm Bouganville

    4.8(99 reviews)
    0.1 mi
    $$

    My parents needed a new bed. They have had the same bed forever, I mean, I remember jumping on it…read moreas a kid. It was just time, plus my mom was having a hard time getting in and out of it, so a new bed was needed. Did my research and picked this store because of the high ratings. They haven't had that many recent reviews, but I went right to them as soon as I got off the plane! Calenn gave a friendly hello, and proceeded to show me the beds they had. I told him I needed it delivered this week, and he checked his inventory and one of the ones I liked, he had, and it was on sale. It could be delivered a few days later and the times were 8-8 pm. My parents senior living building said the best times were 9-11 or 1-5, so it doesn't interrupt lunch. I spoke to I believe Mark, and he said if I wanted a special delivery, it would cost extra, so I took my chances. I don't know if Mark said anything, but my delivery confirmation was between 9:30-11:30! And then they were early! Mel and Elijah were great! They were so friendly and kind to my parents! But what impressed me the most was when they took off their shoes before entering! Very respectful! They moved the old mattress and box springs, and even went so far as to break down the old frame. They didn't have to do that. They set the legs to the lowest height., set the Sealy medium, Euro pillow top mattress on top, and were done! Mel even said, "Ok aunty and uncle, hope you enjoy your new bed." And then they took the old mattress away. This was a really great experience, and it made everything much easier! Big Mahalos Calenn, Mel, and Elijah!

    Hi, so my husband and I haven't bought a bed in over 15 years, and was in need of a new one! Was…read moreclueless on what was out there. Austin greeted us and we asked questions and he was very nice in taking time to explain things. We tried out a type of bed that can adjust the head or feet. He let us try out different types and we were sold on this one queen sized one. We also asked about a bed frame & box spring for our guest room. He explained the frame itself would be good enough and if we wanted since we weren't sure if the height was good, that we could get a mattress topper. We ended up getting both frame & bed set and are excited in using our new bed next week! Thank you Austin for your patience as I even called 2x later that day cause I had questions!

    Photos
    Mattress Firm Bouganville
    Mattress Firm Bouganville - Respect!

    Respect!

    Mattress Firm Bouganville - Which bed???

    See all

    Which bed???

    Ashley Store - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...