Terrible experience!…read more Booked a couples massage for me and my wife and the experience was terrible. Tried to hint many times that I was not enjoying my massage. Repetitive mashing with no point, my masseuse kept yawning and putting minimal effort. I tried to hint many times that I was having an unpleasant experience and even mentioned "this was the worse massage I have ever had". Never tried to make it right and quickly charged me full price. Save yourself the disappointment and visit a reputable masseuse. If you are looking for a quality professional massage this is not it.

People think that this place might be sketchy, but it is fantastic. Every time I have gone and…read morereceived a massage it has been relaxing and wonderful. I truly recommend this place.

New ownership from the old massage place. I did really enjoy my massage she went beyond that what I…read moreasked and really needed.

The massage was great. But it only gets 3 stars because I don't like to be deceived when it comes…read moreto money. OK, I paid upfront as requested by the Spa $70.00 + $3.00 service charge. Then I was going to give in cash 20% tip, actually $16.00, but she said is a mandatory $20.00 tip and because it was in credit card I paid another $3.00. If this is the case be upfront with the cost. That is not right!

Nice place with affordable prices and professional staff ! The service main focuses is deep…read morepressure on massage chairs wich it is very effective to release and get rid of tensions, stiffness and muscles pains ! The place is clean, fresh and relaxing as well !

I have gone from loving this place to not being happy at all. I'm so disappointed. I went for a…read moremassage recently and I had to ask the guy to use more pressure and he assured me he was warming me up for the massage but honestly it was nowhere near enough pressure. I have never done this before but I left J&R and went to another place nearby. I have been for plenty of massages here and without a doubt this would be the worst massage or should I say lack of massage I have received. Massages are important to me and I rely on them to keep me balanced with life and to sit there during a massage and realize that it's not going to get better is frustrating. I realized it was all over when I asked the masseuse to go harder and he said he was warming me up but alas this was not the case. Another frustrating thing is you can not make an appointment and if you do call the number someone answers and last time a lady said she would look on the cameras they have in the premises and told me no one was there - I was in my car and less than two minutes away and I rock up and there is someone well and truly into a massage and someone else sitting in the chair waiting. I left. It troubled me for a couple of days as I'm a creature of comfort and once I find a good thing I stick with it as it had ticked all the boxes. I get a massage often so fortunately, I've found a place nearby for massages but as I mentioned it's disappointing as it was my go to place for relaxation and healing.

I walked in to get a 1-hour massage with Wanner. I told him I have a frozen shoulder and he used…read morehis magic moves to relieve the pain and improve my range of motion. I won't lie, at times when he was using trigger point massage I wanted to cry but afterwards I was in heaven. Thanks for all you do elements team.

My therapist, Inaudy, was amazing. I prefer deep tissue so it was perfect. His strength and…read moretechnique demonstrates how knowledgeable he is. He was very detailed and even positioning my shoulders a certain way to take out some of my back pain. I highly recommend him if you like deep tissue.

I have been going to this place every month for about 7-8 years. Great massage from Shelly and…read moreLucy. I suffer from lower back due to herniated disc and coming here periodically has helped me with the pain. I highly recommend it.

I rarely leave reviews or complain, but management seriously needs to improve both training, and…read morehiring standards here. I'm a manager myself, and deal with over 700-800 people a day so I fully understand everyone has off days. But customer service should always still feel welcoming and professional, Especially while paying premium prices 1st, the booking of the massage was quick easy and efficient. So credits there 2nd, the massage itself, I would say was bad/Below average. Not what I wanted in terms of therapeutic, or deep tissue. I understand deep tissue massages involves firm pressure, but they should not feel painful or leave someone feeling injured afterward. She actually hurt my lower left back, and left a small bruise on my bone. I left feeling exactly the same as I came in except feeling sore in a bad way. For almost 90 dollars before tip, don't waste your time coming here. I also found out afterward they offer a 45-minute option, which was never mentioned on the phone. I was only told 30 minutes or 1 hour. Customers should be given all available options upfront instead of partial information. And 3rd, she got visibly upset that the Tip wasn't "big enough" and told me "sir, the minimum has to be 20 percent", then she grabs the sign where the prices are, turns it around where there's words on the back, and as im reading the first sentence or two she quickly turns the sign back around so I couldn't read it at all. Seems to me like she forgot about the customer experience, and there was a reason I put the tip as I did. But because I felt like she really needed the money I changed it , and gave her 20 percent or at least close to it. A few extra dollars won't hurt me , but it's more so the principles. Coming from someone who is a manager, and received a bad service that ends up costing well over $100 total, these are what you need to focus on as a business. If these can't be fixed, it's time to start letting people go. -Customer experience -service quality -Communication -Professionalism All need major improvement. I Will not be coming back here again.

The place was great so we're the ladies . They treat you very nice and helpful. They even helped…read moreme with putting on my socks . Since I have trouble putting them on . Very humble and they don't pressure you for the tipping even though I tip well. Highly recommend.

First time visiting Vitality Massage Studio which was highly recommended by a friend…read more Lorianna was my massage therapist and really appreciated her knowledge and sensitivity to what my body needed. This is definitely my massage-go-to place from now on. Convenient, clean and VERY pleasant in general.

I've been coming here for 4 years now. Malaise is my therapist and she. Is. Amazing. I have a…read moretrap muscle that doesn't let me sit or sleep and she works it out. Lori is my daughters massage therapist and she suffers migraines. Since her 4 sessions with Lori - she's gone from 5?- week to a few a month. The studio is clean and warm and cozy. Look no further, it's worth every dollar. .

Ari and her team are amazing !! They were able to recognize that I was severely dehydrated and her…read moreon site nurse immediately got me hooked up to an Iv , I felt like a new person after the Iv , Ari taped me up , and Martha and George did their big one with the massages given the fact that I was dehydrated , she is the best in Miami for a reason , everyone is professional, knowledgeable, I didn't feel like anyone was upselling me , I read her policy and I asked questions before hand so that there was no confusion about anything, if I couldn't afford something I let her know just in case there was something the team could work out , I live in California but I plan to pay for virtual meetings because I don't trust anyone but them !! Thanks team !!

Ari and Miss Martha is the absolutely Best!! I Highly recommend their services. First of all they…read moreare very professional and knowledgeable I wish she had an office More North!! They really care about getting you the best results.

Gina is the sweetest person who works miracles. She knows what she's doing. I went for a pinched…read morenerve in my shoulder and after some cupping and a great massage I felt so much better. Definitely going back and you should too!

What can I say you always have to pamper yourself. I love to come to take care of myself to see…read moreGina at therapeutic touch massage. After a month of hard work and she gives me amazing massages with some tips how to take care of my body.

If I could give negative stars, I would…read more I've been coming to this establishment for almost 13 years. I don't know if ownership changed somewhere along the way, but the quality has declined drastically over the last 8-9 years. I am a licensed massage therapist with nearly 20 years of experience, so I do know the difference between proper bodywork and poor technique. In the early years, this place was a great find and very convenient to where I live. But over time the staff changed, and with that, so did the quality. After several disappointing sessions, I stopped coming. Every now and then I would give it another chance, hoping to have an experience like before--and every time I left frustrated, with no relief, and upset that I wasted both my time and money. Last night was the confirmation that this establishment has lost my business forever. The therapist who worked on me clearly did not know what she was doing. Her nails were too long, her touch was rough, and she repeatedly left the room during the session for no apparent reason. She only worked one side of my upper body, and when I politely asked her to address the other side she insisted she already had. After voicing my concerns, the massage did not improve--in fact, it felt like she became irritated and intentionally applied pressure in a way that caused pain, not relief. I woke up feeling significantly worse than when I walked in. This was NOT normal post-deep tissue soreness. I am now having to get acupuncture to reduce the neck inflammation she caused by massaging toward the cervical spine rather than away from it, as well as inflammation in my forearms and hands due to improper directional technique. These are basic fundamentals that any trained massage therapist should know. It's possible there are competent therapists here--but after my experiences, along with my husband's and a close friend's negative experiences over the years, I cannot recommend this establishment to anyone who actually understands or needs proper massage therapy. I'm not writing this to attack the business--this is constructive. If you want loyal, returning customers, then the therapists must be properly trained and evaluated. Not once in 13 years have I ever been asked about medical history, injuries, or allergies--basic questions expected in any professional massage setting to ensure client safety. I'm officially done with this establishment, and I hope this review encourages improvement for the sake of future clients.

I have been going to see Xixi at Asiami Massage for over 15 years. She is excellent at trigger…read morepoint and deep tissue massages. These are the kind of massages that hurt when you get them but feel better the next day! Xixi does have alot of strength to her hands so if you want a less string massage let her know. Prices have gone up some recently but its worth it.