I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

Fan motor for my convection oven needed replaced. They came…read moreout, ordered the part, it was delivered to my home the next day and installed same day! Quick, clean and such a nice guy!

We called them for a refrigerator repair. We guessed a compressor problem and told them so. They…read moresaid compressors are the type of job they like. They asked for and was given the brand and model number of our refrigerator before they came out. They said they service our brand/model and said the visit would cost $149, to be applied to any repair. When the technician diagnosed the unit, he agreed it was the compressor. He gave us an estimate and collected his $149. We thought Appliance King was going to do the repair. But less than 5 minutes after they left, they called and said they do not service our brand/model. So, basically, they stole $149 and our time in bad faith.

Great prices and easy checkout. Purchased refrigerator with…read moredelivery and haul off. Three day delivery time.

I cannot say enough great things about Edwin Fuentes at the West Palm Beach BrandsMart!…read more I recently purchased multiple TVs, a Sonos soundbar and all of the accessories needed to complete my setup. Edwin made the entire experience exceptional from start to finish b/c delivery & install went seamlessly. He was incredibly professional, knowledgeable and patient throughout the process. What stood out most was his ability to explain the differences between the brands/products in a way that was easy to understand without ever making me feel pressured. He took the time to listen to what I was looking for, offered thoughtful recommendations and helped ensure that everything I purchased would work seamlessly together. In a world where great customer service can be hard to find, Edwin truly exceeded my expectations. His expertise, attention to detail and genuine desire to help made what could have been an overwhelming shopping experience enjoyable and stress-free. If you're shopping for electronics at BrandsMart, do yourself a favor and ask for Edwin Fuentes. He is an absolute asset to the company and because of him I'll definitely be returning for future purchases. Thank you, Edwin, for your outstanding service! 5+ stars across the board

this is the first time I have ever written a review on yelp. Never in my life have I experienced…read moresuch awful customer service as we have from American Freight (AF). We purchased a refrigerator from AF on December 23 with promised delivery on December 24.. It was not delivered. We received no phone call, nor any communication from American Freight. My husband returned the day after Christmas. We were once again promised delivery and told our information had been submitted to the "delivery company" One Rail. However, when we called the delivery company to follow up, we were advised that our delivery had never been scheduled by AF. That it had been cancelled because they didn't have a hook up kit. My husband returned to AF and explained what the delivery company said. This time, my husband asked the rep at AF to remove the hook up and reschedule the delivery. That we would take care of the hook up ourselves. At this time, the rep rescheduled the delivery and promised a date which again was missed. Frustrated, we called the delivery company again Only to be told that we were NOT scheduled. While I have tried to reach Several times at AF, it has been to no avail. I have Niall filed a dispute with my bank to have the funds refunded.. I will never recommend American Freight to anyone.

I purchased a refrigerator at the Palm Beach location. They had plenty of choices. I choose one…read morewith minimal dents and the price was great. The sales person "Andrea" was very helpful. She knew our fridge was going bad and wanted to set up delivery a.s.a.p. The delivery was a little late, but the drivers were courteous. They had a difficult time fitting it in our kitchen doorway. Some dents and scratches were made on our walls, but the drivers took photo,s and told us to call the manager the next day., The claim was quick and an adjuster came out that week. I bought a washer/dryer before this from Home Depot and wished I would have bought from American freight despite the damage to our walls.

Great job by Leo! Had me up and running quickly and fairly priced. Would recommend for dryer repair…read moreand such.

Leo Sobolev was awesome especially after the horrible service I got from Berne Repair. He was a…read moregreat technician who took his time to look into everything and discussed all of his findings. He was there for quite awhile. He ordered the needed part after existing all other avenues and was back in like 2 days. Very happy with this service and will use them in the future.

This HD is by far the best in the area. The staff is always around. This time I was looking for…read moreplanters for my orchids. I asked one gentleman and he was like "over there by the pots." (Obviously) I ignored him. Then there was another gentleman next to me and he walked me over grabbed it for me and asked if I needed anything else. Also the store is alway clean and the selection of orchids was amazing! It wasn't just your typical ones you buy at the grocery store but nice exotic ones.

Good service. Friendly staff. Good selection. Most of the time I find what we need…read more Thank you

Mikhail the tech who came to repair my LG refrigerator was fantastic! He diagnosed the problem and…read morereplaced the condenser fan. Not only was he very competent but he is also a genuinely great guy! I will definitely be using Berne and hopefully Mikhail for all future repairs. The price was also very reasonable.

GE microwave and convection oven went out for the 6th or 7th time (no exaggeration) and these guys…read morecame out and got it fixed right away. Other companies that I've called before made to diagnose the problem then come back another day. These guys took care of me in just one visit.