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    3.2 (12 reviews)
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    Home theater calibration

    Home theater installation

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    14 years ago

    complete disaster. took 3 months for them to come back and try to fix. still not fixed. sound is horrible. i got geek squad same day to fix

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    Rosner's Appliances

    Rosner's Appliances

    (232 reviews)

    $$$

    I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

    I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.

    American Freight Appliance, Furniture, Mattress

    American Freight Appliance, Furniture, Mattress

    (7 reviews)

    this is the first time I have ever written a review on yelp. Never in my life have I experienced…read moresuch awful customer service as we have from American Freight (AF). We purchased a refrigerator from AF on December 23 with promised delivery on December 24.. It was not delivered. We received no phone call, nor any communication from American Freight. My husband returned the day after Christmas. We were once again promised delivery and told our information had been submitted to the "delivery company" One Rail. However, when we called the delivery company to follow up, we were advised that our delivery had never been scheduled by AF. That it had been cancelled because they didn't have a hook up kit. My husband returned to AF and explained what the delivery company said. This time, my husband asked the rep at AF to remove the hook up and reschedule the delivery. That we would take care of the hook up ourselves. At this time, the rep rescheduled the delivery and promised a date which again was missed. Frustrated, we called the delivery company again Only to be told that we were NOT scheduled. While I have tried to reach Several times at AF, it has been to no avail. I have Niall filed a dispute with my bank to have the funds refunded.. I will never recommend American Freight to anyone.

    I purchased a refrigerator at the Palm Beach location. They had plenty of choices. I choose one…read morewith minimal dents and the price was great. The sales person "Andrea" was very helpful. She knew our fridge was going bad and wanted to set up delivery a.s.a.p. The delivery was a little late, but the drivers were courteous. They had a difficult time fitting it in our kitchen doorway. Some dents and scratches were made on our walls, but the drivers took photo,s and told us to call the manager the next day., The claim was quick and an adjuster came out that week. I bought a washer/dryer before this from Home Depot and wished I would have bought from American freight despite the damage to our walls.

    Ask The Advisors - electronics - Updated June 2026

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