I've had excellent care from Northwood Dental for many years from the office staff, the dental…read morehygienists, and the dentists. They go above and beyond in patient care. As a Knee Replacement patient, I am required to take antibiotics before dental procedures and they are even proactive to help me remember to ensure my doctor's protocol is followed. I am VERY impressed with Northwood Dental!!

Dr. Jill Hagan messed up my teeth. She is Not a good…read moreorthodontist. I'm still suffering, because I can't afford to fix her mistakes. Very disappointed. The office didn't care either.

Where do I begin? First and foremost, this dental practice is absolutely outstanding and very…read moreknowledgeable in their line of work! One of the best experiences I've ever had! The staff is beyond my words of comprehension in the highest regards and quality for their customers. My Dr. was very professional and pleasant! Brittany who cleaned my teeth today was more than exceptional..from answering all my questions and concerns..all the way down to nitty gritty. I went in looking for a second opinion before following through with a procedure my last dentist office wanted me to go through and spend close to $1,000. Upon Brittany's examination on me, I was RELIEVED that particular procedure was not necessary! She saved me so much time and money! I couldn't ask for nor recommend a better practice then Bay Arbor Dental!!! I could give them more than five stars, I would in a heartbeat! You guys are the best! Sincerely, Adam Montana

Kendra is always smiling, friendly. She has been cleaning my teeth for several years. She is…read morethorough and always does a fantastic job. The office staff is always helpful. This office was recommended to me when I moved to the area nearly 8 years ago. I'm very grateful. Thank you Bay Arbor Dental.

DO NOT USE THIS DENTAL OFFICE I have been a patient at this…read moredental office since 1992. It was GREAT until Heartland Dental Corporation and Laura Trombly took over. That's when dental healthcare took a back seat to upselling and corporate profits. The revolving door of talent was ridiculous. Older staff were replaced with younger, less experienced staff, many of whom seemed to be right out of school. Trombly fixed a front tooth; the next day, it needed attention. The office said they would attend to it when I came in to have the other tooth fixed. Similar complaints have been made at other offices where Trombly has worked. I had a crown installed, 211 days after I paid my balance (I have an 800+ credit score), I received a bill for $709.91 - no call, no explanation, just 'Here's your payment portal, pay up.' I am currently in a dispute, but because I pushed back, they terminated my patient status. Google search and background check Laura Lynn Etty Trombly...if you look close enough, what you find will be a tell-tale to why you SHOULD AVOID THIS DENTAL OFFICE. BTW - the photo of Trombly is probably 20 YEARS OLD... FAKE-FAKE-FAKE

I was looking for a new dentist and check the list of providers within my plan. It say to call to…read moremake sure the dentist is within you plan before your appointment. I called and they said yes they do take my insurance. I asked them more that once. They text me more my dental insurance card. I don't have a card and was never provided a insurance card. The dentist can look it up under my name. They never responded to the text that they needed more information. I go to the appointment. They need more information which I provided. I said I just want to make sure this will be covered. The receptionist said yes there will be no out of pocket. I do back to get started on the procedure. They said I would need new Xrays. I don't need Xrays the where just to put the temporary cap back on and I told them I just had xrays as well and I could email them. ( I just got them done last month). The receptionist comes back and says everything will be out of pocket. ? So they never checked my insurance to see if treatment was covered? I never seen the Dr. they came in the treatment room, The dentist assistant was very kind and understand. This is a Corporation owned. I would just make sure want the expense and coverage is. They clearly are not looking out for you or your wallet.

I gave them a shot because of the high reviews and now I am pleased to support CSD with another 5…read morestar review. I scheduled my cleaning over the phone and the phone operator was great. They scheduled me a week out which my old dentist was months out. The parking lot is easy and the building looks nice but once you step inside it's like a sanctuary. Again, greeted by awesome people at the front desk and everyone in the office was very nice and friendly. The x rays were quick and painless (and a good price) and the hygienist that did my cleaning was gentle and not in a rush, she was accommodating and made sure I had plenty of rest to catch my breath. My dentist was excellent I believe her name is Kim. She is very informative and not pushy (to sell product or services) I am 100% satisfied with my experience and am thrilled to find my new dentist close to home. I highly recommend this practice!

Front desk staff was rude. They charged me for a service from over a year ago, and when I asked…read moreabout it, they claimed my insurance wouldn't cover it and insisted I pay during this year's cleaning. On top of that, they added a 30% card‑processing fee. The whole situation felt sketchy. Very frustrating.

I began my journey to restore my dental health, years after receiving substandard care. I learned…read moreproper dental hygiene in my late teenage years and sought dental care routinely ever since. I mistakenly thought dentists I visited took care of my dental needs. I found Dr.'s Strupp/Brumm through a relative. I finally found an honest assessment and evaluation of all which was needed. The team put together with Strupp/Brumm Cosmetic Dentistry includes referrals to highly competent specialists. One of these specialists discovered a cotton ball under an amalgam filling which was placed fifty years before and the tip of an explorer broken off in the canal of another endodontically treated tooth from eleven years ago (all the dentists between then and now missed these problems). This dental history shows the high-level care I experienced before arriving in this team's hands. Several all-day sessions spread over several months and my full mouth reconstruction is complete. Dr. Brumm and his chairside assistants are unmatched in their diligence, attention to detail, and skill. Behind the scenes were the lab personnel who managed to construct near perfect teeth which are indistinguishable from natural teeth in shape, color, spacing, and bite. They even accommodated for several teeth which were not aligned (straight) giving me the best bite possible. The color matches my complexion, completely unlike many smiles (blindingly white) seen in commercials on television. You know, the ones you have to wear sunglasses to look at If you are looking for the best quality for your dental needs, this is where you should visit. Although I travel over 1200 miles round trip, the results are well worth the time and the effort of this team. Steve Colafrancesco

We live in California and came to Dr. Strupp and Dr. Brumm in Florida on the recommendation of our…read morebrother-in-law, a dentist in New Jersey. Both my wife and I who are in our 60's wanted to have better looking (and functioning) teeth. My wife's 4 front teeth had heavy bonding for the last 40 years. Her bite was off from braces acquired 40 years ago; tooth color had also changed. My teeth were functional, but all different colors and sizes and pointing in different directions. We did not know where to go. We had consultations with several well known cosmetic dentists in California and NYC. What was recommended varied widely from braces to veneers to do nothing at all. We checked out the Strupp/Brumm website and the photo gallery was exactly what we were looking for: a beautiful and natural look. So we scheduled consultations for both of us. The Strupp/Brumm consultations were fairly extensive, lasting several hours. It was clear to Dr. Brumm that both of us would benefit from full dental reconstructions. My wife was skeptical. But I jumped in and made the appointments for myself. After the first treatment, my wife joined me. Dina was our coordinator and she did a fabulous job including scheduling, answering our many questions, and dental assisting. She is very professional with great personality. It was a joy to have her working on our case. Drs. Strupp and Brumm are not just great dentists, they are also very personable. The staff are professional and nice, making the long hours of dental work very pleasant. The beautiful spacious office and nearby Clearwater Beach are also pluses. Because of our extensive dental work we were very anxious but the staff and the Drs. make the visits very comfortable. They even served us lunch in the office! Last but not least we would like to mention Jim Free, the in-house ceramist at the office. He is an artist. He crafted our teeth in the in-house lab. He listened to us and worked with us throughout the whole process. At the last fitting, he made alterations on the spot to accommodate our final requests. According to Dr. Strupp, Jim was ranked 2nd in the International Championship Competition of ceramist technicians. To us he is #1. The final product was sets of teeth we could only dream of. The 1st photo is my wife's "before". The second photo is also before, enlargement of the 4 front teeth. 3rd is the final result. 4th and 5th are me, before and after. Final photo is wife's temporary uppers. Even the temporaries looked good and felt comfortable!

Excellent personalized service. State of the art equipment in a beautiful peaceful setting.read more

Dr Drexler is patient and caring and explains things clearly. Had a crown done with excellent…read moreresults and went back for cleaning weeks later done by Dr Drexler rather than dental hygenist with same excellent results. Clean family-run dental office. Dr Drexler is graduate of Texas A&M....nuff said.

Dr Norton is un profesional its May 2026 and im still having issues with my gums and taste buds…read morekeft swollen for the past yr the crown fell off 6 months of pain due to Dr Norton negligence i had to get a root canal i def do not recommend she doesnt know how to do anything she pulled fused cement with a thread 5 times and traumatized my tooth my taste buds have change due to her procedure

Terrible office management. Terrible customer service. My mother had office try to take impressions…read moreand it hurt badly. Lab then advised impressions needed to be redone. My mother asked for refund of over $1900 because she could not deal with the unprofessional people that tried to make the impressions. . This has been going on for 5 months and still no refund. Office manager Christy has had no updates and works on refund only when reminded. Aria in front office is rude and argumentative. Still waiting on elderly mother's refund. Awful experience for an office that provides mediocre work at best.

Friendly staff however they don't have a dental hygienist to do your cleanings , the female doctor…read morethat attempted to do my cleaning did a terrible job . I will be looking for a new dentist.

Excellent Dentist , Staff are amazing , great experience. The dentist does not recommend all kinds…read moreof work that may not be necessary.