Update 2 - this office did now properly refer me out. Just unfortunate that initially they said…read morethey had no resources. They contacted a local dental school to get a list of resources... something they can more easily do then me the patient. I still do not recommend them for challenging cases. Update. premier dental group should call back when you are trying to follow up with the oral surgeon/sedation dentistry referral. Met with Dr Greene, he said come back to see the sedation dentist person. Yes! This person said that if I wanted sedation dentistry that I needed to do it in a hospital. Could he or Dr Greene help with this? NOPE! Based on the fact Dr Greene never returned my calls. No one said I must get my cleaning and exam in a hospital (limitations with opening). Only said needed to complete sedation dentistry in A hospital. Desperately wanting a cleaning and exam I called and requested an appt. They said when would you like to come in... I said what's your soonest. They said today 7pm. I took it. I just wanted a cleaning and exam. Cleaning went well... Raphael very kind and did the best he could... what everyone had been doing 20+ years. Dr Lupu comes in asks how can she help me. Said I was here for cleaning and exam. She said notes indicated this should be done in a hospital and made no effort to do ANYTHING. Whatever! Got my teeth partially cleaned and learned... this office has poor communication and more. Such is finding care in such w FL. HIGHLY DO NOT recommend. Unless you are in perfect health and need NO assistance.

Excellent staff and high quality care! Everyone who worked there was super kind and friendly. Would…read more10000% go back.

Doctor WALDAU and his staff are extremely knowledgeable, skilled, professional, and friendly. Since…read moreI have Sjogrens syndrome and it affects my oral health, I visit them a lot. I have had cleanings, root canals, extractions, bone graphs, and implants at this office. I trust them immensely and have recommended them to many of my coworkers and friends.

I am PETRIFIED going to a dentist but I broke a filling and had to go. When I first called the West…read moreDelray location Natalie answered the phone and was very helpful and expressed care and concern to make sure I felt comfortable coming in. Im a new patient and they Still made sure I was able to come in the same day. Dr. Waldau greeted me with kindness and unstanding of my fear. I have never met a doctor or staff that showed sincere care for a stanger in need. I am sure my fear will take time to manage however this is where I will return for my next Dentist visit. I am sincerely greatful for everyone today.

My initial experience has been marvelous! The office staff, the hygienist and of course Dr Reddy…read morewere professional, knowledgeable and caring ! Thanks to the whole team !

The best if you want a good dentist and dental team! Thats what this place is, a knowledgeable…read moredentist and periodontist that have the ability to work on your dental needs while being friendly, courteous, and caring. Family feeling and hometown goodness. You will not find better. Try one visit, you do not agree you can always go somewhere else.

I want to start off by saying I have never left a negative review for any establishment on social…read moremedia or any other platform but I feel obligated to warn people of this business and their unethical practices. They will recommend procedures and then tell you that your insurance doesn't cover those services (which is untrue) When I visited this office for the first time 4 months ago I was very unhappy with my experience. I was told that my insurance did not cover 2 services that were recommended by the hygienist and when I questioned it because I was pretty positive they were covered I was told by the front desk staff that "insurance never covers these procedures". I declined the recommended services because I had a gut feeling I was being told wrong information. When I got home I reviewed my insurance policy to confirm those services were covered 100% I called later that day and spoke to Josline (the office manager) I was told that she would look into it and get back to me. She called me back shortly after and apologized and said her staff has certain protocols which were not followed and she takes full responsibility and continued to apologize. I said it was my first time as patient there and I was very disappointed.Josline then said (on our phone call) please come back and you can get your 2 services and as an apology I will not bill the 2nd service (fluoride treatment ) to your insurance and it will be free of charge. I was hesitant to come back but Josline sent me a quick text message the next morning again apologizing and saying she's very sorry and please let her know when I'm ready to schedule to come back. I thought the apology was genuine and the kind gesture to comp the fluoride treatment so I decided I would give this office another chance. I explained that my schedule did not allow for an immediate appointment but next time I come in I will gladly take you up on your offer. Yesterday I was back for my 2nd appointment (a cleaning) and the hygienist recommended a fluoride treatment and then proceeded to tell me it wasn't covered under my insurance. After I pushed back (thinking to myself here we go again )it was looked into further and surprisingly it was then covered. When I checked out at the front desk and spoke to Josline about her saying she wouldn't bill it to my insurance ( I have an allowed amount each year for covered services and I didn't want it to go towards that) she had printed out a text message that she sent me the day after my last appointment 4 months ago as a follow up to her phone apology and because she didn't mention the free fluoride treatment in the follow up text she acted like she never said it and handed me the printed out text with her apology and just said it doesn't say it on the text so she wasn't going to honor it. I told her we spoke about it on the phone at length while she was asking me to come back and give them another chance but she was not interested in anything I had to say. I am disgusted by the behavior I received yesterday. We had a clear and concise conversation about how she planned to rectify the mistake via phone and because it wasnt on the short text message that she sent the day after our conversation she was not willing to honor it. Just to be clear you lost a new client and any potential referrals over $30 It is in no way for me about the small dollar amount but more about unethical billing and when I tried to give them a second chance they not only tried to bill me again for covered services but then doubled down on it by refusing to comp the service I was promised as they rudely handed me text messages which were about 1/4 of our communication about this matter. I don't know if you they were overwhelmed yesterday but the customer service I received was by far the worst I've received in all my years

I had a very unprofessional experience at this office. As the only dental assistant, my…read moreresponsibilities are in the back assisting with patient care, but I was told to handle front desk phone calls at the same time. When I expressed concerns about this, I was met with rudeness and disrespect rather than understanding. Afterward, even the doctor began treating me poorly. A dental office should operate with teamwork, respect, and professionalism, but unfortunately that was not the case here.

Shy is the employee, name of the person that was very difficult to work with.  A very expecisve…read moreprocedure was unclear to me and asked for help to understand what my money is being expensed  for.  i asked several times for someone that can explain to me what the procedures were and what my money was being used for.  Shy was trying to look up the procurders and had a difficult time.  She became irritated and started to have an attitude and raising her voice, so i raised mine.  she then told me that i am the difficult person.  i tired and tired to calm her down.  she eventually told me that i don't need to someone else for my procedure. end of story.

I am a long time patient at Atlantis Dental and over that time have been treated well by Dr…read more Loretta Schwartz. She has always been very responsive to what needed to be done and very careful to explain any work that needs to be done.

I had an awesome experience here yesterday. Katie, the…read morehygienist did a great job cleaning my teeth This place was recommended by an acquaintance. I was a little Leary about coming To start thinking this was a chain dental establishment. However it is privately run by a dentist who was on site. I was fearful that I would Be told I need a lot of work done. The hygienist Pointed out some teeth to watch and no treatment needed. I was very pleased with my visit and would not hesitate to return.

I've been coming to Care Dental for a while now. I always feel welcome and am very well taken care…read moreof. By the doctor and staff. They have become like family to me. I highly recommend!!

Have done all my dental treatments with Dr. Q for several years…read more A wonderful dentist. Very professional. Did my all on four with him with 8 implants. All wonderful care and very pleased with the results. His staff is also wonderful.

My father has been a patient of Aqua Dental for over 3 years and the staff has always been super…read morefriendly and very attentive. My father has dementia and they have always been transparent and provide great services in maintaining his oral hygiene. The office is super clean and location is ideal. Kudos to the staff for always being professional and caring at the same time, this is a great dentistry office that treats all their patients with love and respect.

When I had a toothache, Dr Rubinstein was able to get me in right away. I have terrible dental…read moreanxiety, but he is very gentle and understanding and reassured me that getting an implant wouldn't be bad. To my surprise , he was right. I didn't feel a thing. He is very caring and explains everything. He has a great personality and kept me calm throughout the procedure. He even made me laugh. Follow up was excellent. All the girls at the front desk are friendly and helpful on the phone and in he office. I have been to six dental offices since I came to Fla two years ago, becaue I was couldn't find anyone I felt comfortable with. I pleased to say I can now add Dr Rubinstein to the "good" list.

Deceptive Billing Practices, Misleading Confirmations, and Predatory Quotes!…read more If I could give zero stars, I would. Before booking anything, I texted this office directly to ask if they take Anthem Blue Cross for cleanings AND a sleep apnea mouthpiece. Their text back was crystal clear: "We do! And we do all of the above." (Check the screenshot attached). Any dentist offering sleep apnea devices knows these mouthpieces are covered under medical insurance, not standard dental insurance. They knew full well what I was asking for, yet they told me they covered it just to get me through the door. Are they that desperate for patients? I drove 45 minutes each way (an hour and a half round trip) for this appointment. It was only after they brought me back and put me in the chair that the dentist dropped the bomb: they don't actually bill medical insurance at all. To text-confirm "we do all of the above" under my insurance beforehand and then admit in the chair that they refuse to file medical claims is a blatant bait-and-switch. Instead, the dentist. last name Lapin, tried to play it off like no dentist bills medical insurance (only retired ones with nothing better to do), then pitched me an outrageous $5,000 to $6,000 cash price out-of-pocket. That is more than double what these custom devices normally cost. Luring someone into an appointment with false promises on insurance just to try to trap them into a massive cash bill in the chair is completely predatory. When I called them out on wasting my time, they were smug and dismissive. They waived the consultation fee, but didn't even bother to offer a basic apology for wasting almost two hours of my day and gas money due to their own line of BS. Do not trust what this office tells you over text or phone just to get you booked and in the door. Save yourself the headache and go to a real dentist who actually knows what they're doing and isn't incompetent, overpriced, rude, and arrogant.