Wonderful office from Linda and Dawn to Dr. Bilodeau who is an excellent dentist. Karen takes care…read moreof my teeth better than anyone and makes even a visit to the dentist fun ! Thorough excellent care from start to finish. Thank you Dr. B for such a fine office and staff.

I absolutely DO NOT RECOMMEND DR. BILODEAU. He removed a brand new crown and then charged me to…read morereplace it. I gave him complete records from my dentist up north so he would know what was left to do. He ignored it and just went into my mouth and drilled off the new crown. He was only supposed to do the tooth next to this one. He went ballistic with that drill. When the insurance company would not pay him for the crown since it had been done just the month before, he called me to pay the difference. I said you need to refund me the $600 deductible I paid you! I have not heard anything from them. Just for the principal of it, I will hire a lawyer deal with him when I go back to Delray. He is greedy. If he removed a brand new crown does that show him to be incompetent as well? I absolutely DO NOT RECOMMEND DR. BILODEAU.

I've been coming to Care Dental for a while now. I always feel welcome and am very well taken care…read moreof. By the doctor and staff. They have become like family to me. I highly recommend!!

Nobody likes going to the dentist, least of all me. I had put it off over a year before covid and…read morethen finally had to go. They were both kind and gentle. Each visit I sat in a chair which looked out a window where I could see the blue sky and a palm tree which I found quite relaxing. There was also a tv in the corner to distract me further. I was very happy with the work they did for me and plan to keep up with my regular checkups going forward.

I have been going here for years. I love the quality of care. The dentist cares. The Dr. is clearly…read morenot in it for just the money. He is always kind and has gone out of his way to help me. They have a wonderful young lady taking care of the front desk. She is on top of everything and is very professional. The office is clean. They have started doing a follow up call the next day to make sure the procedures went well. That is another way that keeps this office separating themselves from the rest of the offices. There are many choices in dental offices in this area, but this one is really running smoothly and truly care.

I'm a Dentist from NJ and had another dental emergency on saturday morning. Closest place I could…read morefind open. They didn't know I was a Dentist when I first walked in and Adriana at the front was super friendly and made it so easy. Really great way to start a visit. Rest of staff were so friendly, I've been dentist for over 20 years and could see a really well run office . Dr Eisenband was excellent, had this issue fixed before and he did amazing job. Office is really clean, watched tv during procedure. Really can't say enough great things about the office.

This is the best dental group in Palm Beach County. Everyone does their best to make you feel…read morecomfortable. Each is superior in their field. If you don't need a procedure they will not push you to get it. My ride didn't show up and several of the staff offered to drive me home! Palms Dental is everything you want.

I am a new patient to Dr Kyle Kromrey and he is fabulous. He explains each process step by step!…read more Very compassionate and caring with patients. I am a big baby when it comes to the dentist and he makes every visit a joy! Haven't said that in many many years!! Thank you for being you, Dr. Kromrey! Professional and knowledgeable! Now let's move on to the hygienist, Karla! What a gem! Karla is kinda and considerate and funny!! Richard was helping Dr. Kromrey with my crown today. He is there as a potential new hire to the staff at Palms Dental. I was asked my opinion of him as a new staff member. I was very impressed by Dr. Kromrey that he values the opinions of a patient. Even as new as I am! And once again, Richard is a great person who will be a wonderful asset. It is that gentle hand! There is one other girl that helped a few weeks ago, with my root canal. Both Dr and assistant were outstanding! I did not feel a thing!! And last but never least is the office staff. Always a smiling face to greet you and a cheerful smile when you leave. They will take excellent care of you. I also have to comment on timeliness! I don't care what time my appt is, I am always taken back and procedure begins within 5 minutes after I enter the office. That is such a fabulous plus for a person that is working and running to dental appts on her lunch hour! :) Hats off to the entire office at Palms Dental Care!! See you in two weeks! Annette

I want to start off by saying I have never left a negative review for any establishment on social…read moremedia or any other platform but I feel obligated to warn people of this business and their unethical practices. They will recommend procedures and then tell you that your insurance doesn't cover those services (which is untrue) When I visited this office for the first time 4 months ago I was very unhappy with my experience. I was told that my insurance did not cover 2 services that were recommended by the hygienist and when I questioned it because I was pretty positive they were covered I was told by the front desk staff that "insurance never covers these procedures". I declined the recommended services because I had a gut feeling I was being told wrong information. When I got home I reviewed my insurance policy to confirm those services were covered 100% I called later that day and spoke to Josline (the office manager) I was told that she would look into it and get back to me. She called me back shortly after and apologized and said her staff has certain protocols which were not followed and she takes full responsibility and continued to apologize. I said it was my first time as patient there and I was very disappointed.Josline then said (on our phone call) please come back and you can get your 2 services and as an apology I will not bill the 2nd service (fluoride treatment ) to your insurance and it will be free of charge. I was hesitant to come back but Josline sent me a quick text message the next morning again apologizing and saying she's very sorry and please let her know when I'm ready to schedule to come back. I thought the apology was genuine and the kind gesture to comp the fluoride treatment so I decided I would give this office another chance. I explained that my schedule did not allow for an immediate appointment but next time I come in I will gladly take you up on your offer. Yesterday I was back for my 2nd appointment (a cleaning) and the hygienist recommended a fluoride treatment and then proceeded to tell me it wasn't covered under my insurance. After I pushed back (thinking to myself here we go again )it was looked into further and surprisingly it was then covered. When I checked out at the front desk and spoke to Josline about her saying she wouldn't bill it to my insurance ( I have an allowed amount each year for covered services and I didn't want it to go towards that) she had printed out a text message that she sent me the day after my last appointment 4 months ago as a follow up to her phone apology and because she didn't mention the free fluoride treatment in the follow up text she acted like she never said it and handed me the printed out text with her apology and just said it doesn't say it on the text so she wasn't going to honor it. I told her we spoke about it on the phone at length while she was asking me to come back and give them another chance but she was not interested in anything I had to say. I am disgusted by the behavior I received yesterday. We had a clear and concise conversation about how she planned to rectify the mistake via phone and because it wasnt on the short text message that she sent the day after our conversation she was not willing to honor it. Just to be clear you lost a new client and any potential referrals over $30 It is in no way for me about the small dollar amount but more about unethical billing and when I tried to give them a second chance they not only tried to bill me again for covered services but then doubled down on it by refusing to comp the service I was promised as they rudely handed me text messages which were about 1/4 of our communication about this matter. I don't know if you they were overwhelmed yesterday but the customer service I received was by far the worst I've received in all my years

I had a very unprofessional experience at this office. As the only dental assistant, my…read moreresponsibilities are in the back assisting with patient care, but I was told to handle front desk phone calls at the same time. When I expressed concerns about this, I was met with rudeness and disrespect rather than understanding. Afterward, even the doctor began treating me poorly. A dental office should operate with teamwork, respect, and professionalism, but unfortunately that was not the case here.

Dr Habid retired an honest and caring dentist. now her replacement is very good to. her prior…read morestaffed is well trained and is able to most of the work a dentist used to do. a recent crown was put in dr Franceschi did the injection and grinding the wonderful tech did the rest. absolutely 0 pain and perfect fit. the color is off a little I didn't send it back my choice.

Amazing quality of service. Incredible how they can help your smile!!! Stopped in to have a tooth…read morechip fixed, and you would've never noticed it was there now. It matches perfectly! Found a new dentist!!!

Daniela and Dr Hai lai is the best !!! I highly recommend…read more they are very friendly and professional

The dentist and oral surgeon were good. However, the front are very unprofessional. The men…read moreworking at the front desk are dressed ratty T-shirts and jeans or pants with holes in them. The last thing I want to see in a medical office is people who look like they just crawled the street.

Horrible experience with this dentist. He spent 4 minutes with me without explaining anything to me…read morelike a plan to do this and that for my dental work. I tried to ask few questions he cut me off and run out of room telling a helper I need a cavity work without discussing with me directly. Also the manners of this dentist was awful no hi no how you doing and no good bye when he left the room. I don't recommend this dentist to anyone.

I've been a client of Dr. Korol's since I was a child. He and his staff have always been kind and…read morehonest with me. I appreciate his professionalism and the way he runs his business.