There are so many things to fix around here, air conditioners, creaking floors, no hot water, takes…read more15 mins to heat up...really? Mgmt is ok, not very friendly either. These apts are nice, but not worth the money we pay.

We lived at this complex for 4+ years. It is a very quiet complex with beautiful views. The…read moredownside is: no pool, no fitness center, Carl who does maintenance was really nice until he found out I was not Republican. Really. The on-site manager Barb is nice but not always available (short office hours) the AC in the second bedroom was non existent. The water pressure is not good, and if you want hot water you have to run the water a long time to get it hot. The garages are a decent size. The price of these apartments is very high considering the Amenities they don't have. Water, garbage, sewer, pest control etc. will run you close to150.00 a month or more.

I've been living here for 26 years and I feel like it is home! Everything gets done when asked, the…read moreemployees are all wonderful, Kyle and the whole maintenance team are fantastic, even Zen who I just met is very friendly and welcoming. The apartments are the perfect size with all the amenities. I just feel like it is home and I couldn't imagine moving. Come join us!

We moved from a Shea Apartments community in San Jose to the East Bay, and when it was time to find…read moreour new home, we were thrilled to reconnect with Kyle, who had also worked at our previous Shea community in San Jose. As soon as we spoke with him, we canceled all of our scheduled tours at other apartment communities because we knew we had found the right place. Kyle was absolutely phenomenal. From our experience at our previous community to helping us through this move, he made the entire process seamless. He communicated every step of the way, was always responsive, and genuinely made sure we were taken care of. It felt like working with someone who truly cared about making our transition as smooth as possible. We also want to recognize Viridiana, who was equally wonderful throughout the process. Together, they made leasing our new apartment an incredibly pleasant and stress-free experience. Exceptional customer service like theirs is rare, and we're so grateful for everything they did to make us feel welcome in our new home.

1 Star - Extremely Unsafe and Poorly Managed Community…read more I am writing this review as a deeply concerned parent and tenant. I live in this complex with my newborn baby recently released from the NICU and my 12-year-old child who has asthma, and our living conditions have become unbearable due to ongoing harassment and constant exposure to smoke and heavy sage burning from our neighbor. Despite months of complaints to the leasing office, corporate, and even the police, absolutely nothing has been done. The neighbor continues to burn sage so heavily that it burns our eyes and throat, and the smoke fills our apartment daily. They have also threatened me and my child, harassed my guests, and slam their doors so violently that pictures fall off our walls. I recently had a total knee replacement on November 17th, and instead of recovering in a safe environment, I am dealing with constant stress and unhealthy air conditions. We even contacted ECHO Housing, who advised the neighbors to stop, yet the behavior continues every single day with no action from management. Corporate refuses to return my calls, and the office has shown zero concern for our health or safety. This complex does not protect families, children with medical conditions, or tenants dealing with legitimate safety issues. The quality of living here has gone completely downhill. So many long-time tenants have already moved out, and it's clear the management's priority is filling units--not maintaining a safe community. If you care about your health, your children, or simply living in a respectful and well-managed property, look elsewhere. This has been the worst living experience I have ever had, and they have officially lost a responsible, long-term tenant.

I loved it here! Great community and great management staff. Very quick to respond to my…read moremaintenance request. It all got taken care of ASAP. Alex and the staff are wonderful people who care about their and neighbors were great. My kids loved it there and I miss Living one of the best years of my living there with my little toddlers never got a complaint. We also never experienced any problems of any kind while living there.

Just moved into the Alexan and it's been great. Building feels brand new and amenities are top…read morenotch. Have to give a shout to David from the management team who has been awesome. It's clear he really cares about delivering a great experience!

From beginning to end the staff here were incredible, Kiersten and Jacob were extremely…read moreprofessional and helpful every step of the way from move in to move out. I only had to move out due to changes related to my work, otherwise, living here was heavenly. Neighbors were nice, amenities and the construction of the apartments were exquisite. And as mentioned before, the complex is managed so well by Kiersten, Jacob and maintenance Diego, who are all extremely responsive and organized. Maintenance, was always great too, even though I did not need them much, place was brand new and in great working order! Even though I only stayed here for a few months, it felt like a long little vacation. There was just simply nothing to complain about, I enjoyed every moment living here, and would say if you could take the opportunity, you will not regret it regardless of how long you stay ! - Kassy

The Bridges team is wonderful! Sangeeta is always super helpful and kind and takes care of any…read moreneeds right away. She makes an effort to respond to all inquiries and makes sure to follow up with you about them. Rafael and Angel are an awesome maintenance team and do their best to assist with any major fixes as soon as they can. So appreciative of the staff here!

Again after my husband notified them of moving out they changed three more months of rent including…read moreone charged by mistake. Although they promised to return the extra one month of rent we still haven't received it. They should provide evidence that the check was cashed or at least show us the address they sent the check

This property has went downhill. Broken cars everywhere, trash, stairwells and breezeways all…read moredirty. New residents who smoke on the property. I cannot walk anywhere without smelling cigarettes or weed. No fresh flowers around the monument signs. Very sad what this place has become.

I have lived here for many years. There has been a lot of managers, leasing agents and maintenance…read moreduring this time. The past year has been a refreshing change. A year ago I needed to sign my lease in person ( in office ) due to a software issue on my computer. Diane was very helpful and patient making this an easy process. The office is professional and readily answers questions related to occupancy at Seville Apartments. Recently I visited the office for some additional information on my new lease and Diane went above and beyond to make sure I got the answers needed. Thank you to the staff at Seville Apartments!

Our agent Mike was the best in helping us move into our new apartment! He was very professional and…read moresuper nice when we asked questions and walked us through the whole process. Very satisfied with his customer service. In regards to the apartment, me and my bf moved into a 1 bed 1 bath on the third floor. Our parking space is under a cover to help with the beating sun and is next to our building. The apartment is very spacious and has a lot of storage throughout. Our bathroom has a big flat round tub, unlike the normal conventional tubs. The lighting in every room except the living room, without sunlight, is very good. Some cons I will point out: - the microwave and referigerator are cheap and old (microwave is VERY loud when used) - our sink is very old and has knobs and is very shallow (can barely fit four normal sized plates) - the bathroom and kitchen have "fake" wood flooring which is already peeling in our kitchen (why put that in the two most "wet" rooms?) - the air conditioning is different and located in the hallways and very loud when in use - the washer and dryer are VERY loud when using (i can barely hear the TV) - our oven is old and i had to google how to even use it(?) - the walls are thin, so if you try to take a nap in the living room, you will hear everyone and everything So overall, the apartment itself is very spacious and very clean. The appliances provided are old, but work. The walls are thin, but we only have a neighbor across the hall and only hear them when they come and go. I do plan on living here as long as possible!

I've lived here about 10 years over Memorial Day weekend my truck was towed and damaged tow costing…read moreme $645 damages being estimated no management or office people ever around The maintenance people are great but as far as office management no one around towing people who live here is not right hire security to stop the break ins will be moving asap

I would like to recognize the outstanding team here, whose professionalism and care truly enhance…read morethe living experience. The maintenance team, Manuel and Isaiah, are excellent. They are consistently responsive, courteous, and dedicated to addressing any concerns as efficiently as possible. Their respectful approach, strong work ethic, and commitment to quality service make a meaningful difference and do not go unnoticed. They are also very kind people. Lillya and Lisa in the office are equally exceptional. They are warm, professional, attentive, and genuinely committed to creating a welcoming environment for residents. Their communication is thoughtful, and they clearly take pride in providing a high level of service and support. The entire team demonstrates kindness, integrity, and professionalism, creating an atmosphere that feels well-managed and supportive. Their consistent effort and positive attitude truly set this community apart. Thank you to Manuel, Isaiah, Lillya, and Lisa for the care, professionalism, and dedication you bring every day -- it is sincerely appreciated. Sincerely, Victoria

BEWARE!!! Monthly…read morerent increased by nearly $500 in 3 years! That is an increment of nearly $5,500 - $6,000 per year! Additionally, the utility charge was a flat $95 until last year. This year, during lease renewal, they added a term called "a more fair and equitable method of calculating utility charge." Who would think that this means they are going to increase the utility charge by 120%? According to them, a "more fair and equitable method of calculating utility charge" means increasing it from $95 to $210. The apartment next to mine has been vacant for nearly a year. I have seen 4-5 different tenants in that apartment over the past 3 years. I hope you understand. So, I strongly recommend: BEWARE before you move in here. I'm paying the price for my laziness.

Living at the Windsor was really stellar! Krystal, Gabriella, John, the maintenance crew…read more.. everyone really went above and beyond to make my one year of living there overwhelmingly pleasant. Every maintenance request I filed was taken care of very promptly, any technical/rent payment issues or questions that I had asked the staff were all answered swiftly, and all ammenities were very professionally maintained, organized and welcoming. If I had to live in an apartment complex but could choose the city I'd place the complex in, I without a doubt would choose the Windsor and its exceptional staff - I cannot recommend them enough!

Best Management and Maintenance that I have ever experienced! They are super responsive to requests…read moreand issues. The residents are all pretty chill and laidback as well. I never hear noise after 10pm. It's a great experience.

I recommend Highlands Point Apartments and can not say enough about the Assistant Manager,…read morePatricia! She is AMAZING and always goes above and beyond to make sure tenant's needs are taken care of timely and efficiently! Management and the office staff are always pleasant and helpful. Maintenance crew is exceptional too!

So to update, I was given the option to leave the apartment and nothing happened to the neighbor…read morewith barking dog with terrible scary neighbor in the unit below me who made lies about my dog and myself. When they were the issue. I decided move again after moving from Washington 15 hours cause I felt no compassion from management Tara and Tracey. I wanted everyone to follow the rules I don't understand why they can't follow rules. The neighbors were not supposed to have anything in the garage and they had a giant dog and a tv and couch and it would bark all day and night and I lived above it and I couldn't sleep. They were so rude to me. Anyways I ended moving out because of them. There were no available units either for me. I had to move out which wasn't fair. Since I drove 16 hours from Washington to come here. In the end Tracey was understanding but during the process I felt the support was one sided to the neighbors who were noisy and breaking the rules everyday. It was my dream to move there but the neighbors ruined it for me. All I have to say is those neighbors are the worst and I lived in building 12 unit 1226. I hope that management handles those neighbors better. They ruined my experience in their apartment and my life.