Super-reasonable price to repair a $300 furniture cover. Can't even tell it used to be ripped.read more

On numerous occasions found my shirts after dry cleaned to still be semi wrinkle. I never said…read moreanything because I usually iron them. But yesterday on Thursday picked up my three pants I had dry cleaned (mind you none of them discolored) and when I received them, one of my suit pants had weird pinkish discoloration. The lady was not the "boss" so I left them there for boss to look at, and this morning spoke to owner/boss, about discoloration and he told me it wasn't him or his common fault and they were "due to sweat (from me). I told him the discoloration was not there when I dropped off, and gave me look as it was (basically saying I'm lying). So refused to acknowledge damage and restoration. Obviously last time I do business with them, and I'm out of a suit!!! Disgraceful indeed. And I noticed he must of tried to do something to get out because you can see in picture I took, it appears to be a wet ring around pinkish area. Both legs have discoloration. He had to insult me on the material my pants were (polyester and wool mix) and that's why discoloration as well.

Ripped me off for $5.00. The washer door has no handle. Put the card in the machine, it took the…read moremoney and started washing. I could pause it but not open the door. I never got my clothes in the machine. I went to a customer to ask for assistance. They said the door handle was in the door and I should have filled the washer first. Of course no directions, no one onsite and they don't take quarters anymore. Buyer beware when you go there. Go somewhere else, anywhere else. I'm being generous with the stars.... I like almost all of the reviews and won't be going back. I think they are the ones posting the 5 star review at the top of the page. I guess they just have to keep refreshing it.

I would give them ZERO stars if I could! So far TWO washers I have used are broken today. One put…read more lint all over my laundry and the one I used to FIX THIS didn't spin, requiring me to wash these yet a THIRD TIME. Even worse, I called the attendant on the phone about this and he yelled at me and blamed me for not knowing how you use their washers and dryers (When I've been coming here for a year). So I'm out 12 bucks and this twerp blames me. NO MORE!!

We used them for a wash and fold, and they returned the clothes stained and ruined with a chemical…read moreall over them. Then got angry and denied any responsibility. And the kid has no customer service skills and just got really angry and yelled at us to get out. Super bummer.

Whoever owns this place has no pride of ownership - or apparently any understanding of basic…read moreliability laws. With my clothes dryer waiting for repair and towels running low, I decided to wash at home and use this place to dry my towels. The front glass doors of this place are shattered. There is old, frayed, peeling duct tape in some places on the door which clearly point out this glass has been broken for some time. The place was filled with moms and young children waiting for their clothing to dry. Based on the fact these customers had carry totes with their laundry supplies, my sense is they use this laundromat regularly. I asked them if the door has been like this for awhile, and they said yes. I've noticed during my walks through town and other occassions I've had to use a dryer there many of the customers aren't fluent in English, and as such, perhaps are not aware there are state and city laws and ordinances which require the owner of thsi business to provide a safe and liability-free environment for his/her customers. While I was there long enough to load my towels in a machine, I counted 14 times a child under the age of about 10, pushed on the broken glass to get into the building. The door in is a "push door", and this is the shattered glass-door. Inside, you will find an enviroment that has seen no upgrades; has no amenities; and clearl does not show pride of ownership. I can't speak for the "dry cleaner" side as this was locked (closed for the day). Tomorrow I will try to reach an owner about the front door - after I call town hall to report this issue. People of Maynard, you have the right to safe businesses for you and your children. Speak up. Make phone calls. Leave a message for a selectman. Call the local police non-emergency line if you see a child in danger because of some deliberate ignorance on a business or homeowners part because they don't want to spend the money or take the time to properly replace broken glass or secure a piece of heavy equipment or whatever it may be. Shame on this business owner(s). This isn't your Grandparent's Maynard anymore. Step up or Step Out.

Had a jumpsuit hemmed for a wedding. Did a great job and ready in three days. They do require cash…read moreupfront which I didn't know, but luckily I had some with me!

I took a bridesmaid dress in to to be altered and had a great experience. The top of the dress was…read moreenormous on me and she made it look wonderful. I was thrilled with the results and the price. I will definitely go back!

The conversation back and forth to answer my questions and set up my account. Also, she was very…read moreforthcoming about timing, what I need as a cancer patient, and how she could help

They showed up when they said they would. They returned the…read moreclean laundry neatly fold when they said they would. I very happy.

The drop off laundry service is amazing! Remember to bring tip money. She did a great job.read more

Here today! I needed…read morea dry cleaners and Yelp recommended Winn Street Laundry, it was within 2 miles of my hotel so perfect. Winn Street Laundry does their laundry on premise but they send their dry cleaning out. I'm not use to their prices, they have a minimum weight and Jezzzzus, their prices was astronomical! I asked how much and gasps behind me for asking and the lady at the counter "This is Boston" look and their awards let me know YOU WANT YOUR CLOTHES DONE RIGHT, SCREW THE PRICES. $7 freakin dollars for a single shirt? It was either my ego that agreed, determined to look Winn Street Laundry starched down and pressed or didn't wanna look cheap and couldn't afford their services. I said out loud "Good grief, I pay $2.79 in Houston for a man buttoned down laundry, heavy starched shirt". I felt the evil eyes trying to climb my Psalm 91 hedges of protection because one of the two tunnels here was closed due to construction and the traffic put commuter's at least 30 minutes behind and in traffic. These Bostonians need to fire up a joint which is legal here and CHILL OUT:)))) Anywho, my dry cleaning was superb and the heavy starch I requested cut my neck and was ready before time. My shirt collars was white so I had not a one complaint for my HARD earned mula. I received a text when my clothes were ready along with a reminder of the price, I like that. I learned a valuable lesson from Winn; order some white polo's from Amazon, buy Spray n Wash along with spray starch and save that money for 2 16 inch bundles of human hair:))) Here today! There tomorrow!

My sweaters were handled with care. Pricing is reasonable. Quality of work is very good.read more

Love them. Won't go anyplace else. Always reliable and my shirts come back perfect. Even the…read morealterations they did for me were perfect.

I brought a pair of expensive curtains from Anthropologie here to be hemmed. The difference between…read morethe two curtains is 3 inches, totally uneven and extremely noticeable. And it cost over $100. So upset.

I've traveled extensively on both coasts mostly in major cities, and the one thing I miss most is…read morethe charm and feel of a small town. I happen to be visiting friends in Concord and had an event that I needed to attend. I really wanted to showcase a stellar outfit for this occasion, and I found this incredible dress at Copley at Neiman's... ALAS it was 2 sizes too big!! Since it was on sale I couldn't leave it at the store and bought it with the mission of bringing it to a magical tailor. My friend recommended Village Cleaners as the first stop- she raved to me about their services as my friend had her wedding dress cleaned and altered there. K.C. the owner of the shop is Korean (Koreans are the sweetest people ever!) and she's as honest as they come. She was asking me what the dress was for- clearly I loved it bc I bought it 2 sizes too big and offered great suggestions in how to fit the dress properly to my body shape. K.C. was good about being transparent with cost and timeline, and I truly felt liked she cared :) The whole fitting experience at Village Cleaners was beyond what I expected- you normally get that kind of attention and kindness if you're spending a lot of $$$$$ in places like L.A. and NYC and even then it's not quite authentic. Since my dress (which by the way received so many compliments), I have returned with my dry cleaning, and found equally great quality. I just wished I lived in Massachusetts so I could return more frequently to get this service! Sigh!

Our family has used this place for more than 7 years and Sheila has always delivered , reliably,…read moreand without any issues/concerns. They don't have any gimmicks, and not many coupons either, but seeing how they always have customers, I imagine others feel the same way and trust her for quality and dependability.

Been going here for 10 plus years. Never a problem and always get my dry cleaning and laundry on…read moretime.