My wife has resided at Memory Care at Sage Glendale for several months. Her incoming transition was…read moredifficult, as might have been expected. but the staff, especially Thomas, the Director, could not have been more helpful. He understood my wife's anxieties from the start, and assured me that he would oversee her comfort. In the first weeks my wife was confused, not sure why she found herself in a new home. But the staff, so considerate and warm, made her achieving her comfort much easier. Her idiosyncrasies were responded to, and she was gently guided towards the many activities and pleasures of living at Sage Glendale. My experience of the staff is that they are always ready to help, and smile often as they do their work. They got to know my wife quite quickly, and they seem to understand her, even in the confusion of her dementia. Geraldine is one of the med techs who frequently help out. Ditas is also always solve problems and seek solutions. I have called several times, and she and the others always are aware of my wife's whereabouts, and ready to discuss recent occurrences. My wife's needs are met with regularity. And Thomas is a very real, feeling person, who clearly brings himself to the job; he's experienced and maintains awareness of the needs of his staff as well as the residents. I can't praise him highly enough!!

I have two family members here. One of which has been here for three years. Sage Glendale started…read moreout as a real find. Very pleased. It got even better with a new Executive Director. The food was very good as was the overall facility. Unfortunately they changed Directors again and ultimately the focus changed from assisted living to directed living. The new regime decided that telling residents what to do and when was a viable approach. Obviously it isn't. While services declined from overworked staff, new staff signifantly degraded care and the atmosphere. All while management increased prices and schemed to find additional fees to charge. I will definitely move both family members when I can. Sad really. It was good, I can't recommend it any more. I am paying over15k per month for stress and frustration.

as a caregiver I have sincerely enjoyed my experience working here, positive overall staff…read moreenvironment and I see residents are deeply cared about by staff including management. "the resident is our boss" is the motto and we take it seriously.

My parent was a victim of elder abuse here . One of the employees actually pulled me aside and told…read moreme the abuse that my parent ( who has dementia ) was experiencing so I got them out of there . Stay away from here if you value your loved one's safety !

Our family is incredibly grateful for the care my uncle receives at Leisure Vale. Finding a…read moresupportive and reliable senior community was stressful, but we're fortunate to have found this place. My uncle was uneasy at previous places, but Leisure Vale has been different, and having it close by has made a big difference for our family. We're very thankful for Leisure Vale and highly recommend it!

From the second I walked into my grandma's assisted living home at Leisure Vale I felt the warm…read morewelcoming of a compassionate, caring, and clean new home for my abuelita! The staff was very accommodating and so polite in the way they take care of their residents. My grandma told me she really likes how clean her new home is and the food was excellent! Thank you Leisure Vale Assisted Living!

Our father has lived at Broadview Residential Care Center for over 15 years. Betsy (Broadview…read moreManager), Josefina (Nurse), and Ester (Broadview Staff) have been professional, proactive, and understanding. The quality of care, food, environment, and staff are excellent!! Broadview is clean, tastefully decorated, and healthy food is served daily. Betsy is so amazing!! She takes the time to meet with my siblings and I to discuss our dad's needs. She is always willing to listen and provides us with helpful information. Josefina is wonderful!! She will go out of her way to help our father. Ester is terrific as well!! She will let us know if my father is in need of anything. We feel very fortunate to have found such a caring place for our father to live. Warmly, The Gonzalez Family

Decided not to place a loved one with them, there staff is really out there. They act all good with…read moreyou and turn around and do or say the total opposite!

Both of my grandmas live here and we love it. The food is good! Rooms are nice and the facility is…read moreclean. The staff is awesome with an extra shout out to Diva!

I loved to be there today! Great event with Arts and Crafts inspired by Carmen Miranda-they made…read morebeautiful hats for the Citrus Festival-it was called the event...The presentation highlighted the exceptional quality in service which gives freedom to the tenants to have activities of their own and a warm house to return too after life adventures like visiting museums and parks. People were charming and happy! The food was so delicious I will always remember the warm garlic bread treat and the lemon bar was to LIVE FOR! Thank you very much to the organizers for a wonderful lunch and loving hospitality!

Kristin is very helpful and is always very attentive with staff and residents all the timeread more

I always wondered what happens when you age and are unalble to take care of yourself? When your…read moreloved one is in need of care, what do you do? Here's some ideas I had as a visitor. 1. Contact the facility, by phone call or visit the website and setup an appointment for visit. 2. After visiting the area, admire not only the how large the facility is, but notice how things are arranged. Or that someone is always around to help. You can see what your family member, friend or acquaintance will do once they're inside. . 3. Relax and know that when they enter, will receive excellent care. With activities that help maintain or improve mental & physical health. Which will not only give you peace of mind, but improve their overall quality of life. Sincere thanks and gratitude to all GlenPark associates. My time there was memorable. -T.j.

I am so happy with the care and attention my mother is receiving here at Glen Terra Assisted…read moreLiving! My mother has Alzheimer's and this place is a safe environment for her and I don't worry about her wondering off due to her having a wrist band that sets off an alarm anytime she gets close to the door and alerts staff! I can't say enough good things about the staff, they seem genuinely caring and they do things to keep the atmosphere upbeat , offering daily activities that keep the residents entertained, engaged and active, mentally and physically. Very grateful for Glen Terra!

Unfortunately I did not have the best experience while getting my elderly father situated…read more Life's unfair -- and everyone goes through it. I understand. However when you are providing medical care of any level, and are providing customer service based attention, you really ought to make sure your frontline, front office team is exceptional. Never in my entire life have I been so disrespected, dismissed, and treated less than, than being in that building. I had had a few questions regarding my dad's care. There are many siblings, I had a few concerns on visitations. More specifically what had happened was that my brother has texted saying he visited my dad. I had asked him how since we hadn't set up a "visitation list" or had never confirmed with anyone that anyone could see my dad. I also wanted to inquire on how to pay my dad rent -- as there was never a conversation had, and a failure to disclose such information. Nope! He walked right in, didn't even get questioned or stopped to sign in, just walked right in and visited my dad. How inappropriate, I know, so when I went to Cécilia the ugly inside and out front desk lady to ask about how this was allowed I was met with yelling, a nasty attitude, and a horrible experience where I was then ganged up on by her and Ana, a barely English speaking nurse who were both at that point berating and belittling me. Mind you, they are the ones in charge of care. They said the reason for them treating me this was as because lack of payment. They then labeled me, a 25 yr old Hispanic man as violent, aggressive, and rude -- in this political climate. How tone deaf. My dad on the other hand is having a blast. He's being treated well and I ended up just giving him a phone so he can report to me directly while he's still cognitive but after that I'm not too sure what my options are. Long story short, great overall care. Horrible front office and leading/managerial staff. They aren't trust worthy and are unfortunately just there for the check. P.s don't even try to get into contact with them. Carlos and Tony? Terry? Have never gotten back to a single email that my sister and I have sent them -- we have receipts!

I have not visited Casa de Paloma, but I have investigated the be.group and I can not recommend any…read morefacility that they own/manage. They are unethical and are more concerned about making big money by only dealing with high dollar facilities that most Americans can't afford or "high and tight" projects such as Casa de Paloma where they can cram as many people in as possible and receive government subsidies. They have misused funds and have taken so many liberties with their non-profit status that it makes my head spin. Worst of all, they evict seniors - giving only the legal minimum notice so they can capitalize on a charity (Twelve Oaks Lodge) that was entrusted to them. I would not trust them to take care of anyone I love.

Susan B. has posted in various publications with her vengeful reviews. Take her words with a grain…read moreof salt. She has an agenda.

Such amazing staff. Clean, caring and very attentive. Highly rreommend for your loved one.read more

Very, very knowledgeable, helpful, and professional. I honestly don't know how our family would…read morehave navigated the difficult situation of finding caring, clean, safe housing for our mom, as she could no longer live at home. Armen went above and beyond. I highly recommend Lighthouse.

My mother is being cared for at Royal Palms. I give them 5* because they will cater to your…read moreevery need to the extent possible. From day 1, Nancy, their social worker made sure my mom receives all the attention she needs from physical therapy to her diet requirements. Nancy, the social worker, facetimes our mother with us using her own cel phone and has been available after hours to answer my questions. Their chef gives our mom additional vegetables, avocado and banana (at our request), and even puts cinnamon on her pancakes the way she eats them at home. Callista, the Director of Nursing, responds to my every email requests immediately and makes sure my mom receives the care she needs Physical therapy helps her walk with her dementia (she is 90). Everytime I visit, there are at least 20 nurses and caretakers running around and helping patients. I do not agree with any negative review here. Dr. Tan, their psychiatrist has made sure my mom is not over medicated. She is cognizant for my mom to receive the proper drugs so she can be physically active

I use to live here and was discharged over a month ago. This facility is horrible. Most of the…read moreCNA's were very polite to my roommates but for no reason would give me a bad attitude. The food is so disgusting that I had suffered a stomachache. They offered very little physical therapy and had the nerve to say it was my fault I couldn't walk! There is a person by the name of Dr K that would often talk to me. Whenever I would tell her about the problems I was experiencing she would end up just making excuses for this lousy place! The staff wouldn't even help me find another facility near my home. Once again. Royal Palms is awful and should be shut down as soon as possible!