after speaking with multiple useless rental property services in the area i was ready to give up…read moreand sell. i am extremely grateful to have gotten in contact with pyramid. they are well equipped to get everything done from physical property management to streamlined paperwork and tenant vetting. adriana is my main point of contact and is always very communicative and willing to work through inevitable issues in a professional and cheerful manner. cannot recommend pyramid enough

1-Star Review: Pyramid Properties LLC Absolute worst…read moreproperty management company I have ever dealt with. My experience with Pyramid Properties LLC at their West Valley townhome location was a complete nightmare from start to finish. 26 Days Without A/C in 100°+ Heat: We moved in on June 14, 2026, and the A/C went out immediately. Despite countless phone calls, emails, and texts to Rebeca, Zach, and Eddie, we were met with nothing but false hopes and lies. It wasn't until July 9--26 days later--that a new unit was finally installed. Even after that, the system never worked right and only cooled half the house, which management deemed "satisfactory." Empty Promises & Missing Amenities: Upon move-in, we were promised pool and fitness center keys that never materialized. We sent Eddie (the director) a detailed list of other necessary repairs on July 7, along with another request for the pool keys. He responded that they would "get right on it." None of the maintenance items were ever fixed or attempted, and you guessed it--we never got the pool keys. Outrageous & Illegal Charges: We finally moved out on July 31, but the nightmare didn't end there. They slapped an illegal balance due of over $23,000 on my account. The entire place is run like a joke by a bunch of amateurs. Save yourself the stress and look elsewhere. If you are looking for a reliable, professional property management team that actually follows through on what they say, PMI is the way to go. Dusty Lambert

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

I live in Kings River mobile home park in Reedley. I am so thrilled with our new manager,Teresa…read more She is wonderful, caring and making this park amazing. She listens and is helpful and always makes you feel important when you leave the office. I love living here now and would recommend this park to anyone.

My mother-in-law lives in one of their communities and the only thing that they care about is…read morecharging residents for prior "services" that they never provide and never notified the resident that they were going to provide (landscaping on the resident's lot is their favorite). Steer clear of any of their communities.

Shonay at Vision Real Estate has been amazing to work with. She has been attentive and responsive,…read moreand perfectly competent in every way. She made the process simple and easy for me and I appreciate all the help she has been. Thanks Shonay! Gene W.

They charge way to much in tenant fees, no late fees get sent to property owners, they hire people…read moreto do repairs that give them a kick back, they never respond to property owners or tenants. I would NOT reccomend them for anything. They are cheaters, liars, and should not be in buisness.

I am a new landlord and with my busy schedule I was finding it overwhelming to get a tenant in. I…read morecontacted Logic and met Jameson the next day to show him the condo I am renting. He immediately had a photographer in, listed the condo on multiple rental sites and rented it out in about two weeks. I was very impressed with how quickly he got somebody in. Logic did a credit check, employment check, background check and picked out the perfect family to rent the place. I feel so relieved. Logic will take it from here and deal with any tenant issues that could possibly arise. I appreciate Jameson's professionalism and looking forward to working with Logic.

Amazing Property Management Company - I have nothing but great things to say. Logic manages my…read morehouse and it has been a great experience. They communicate well, pay attention to detail and take good care of the property. Every time I reach out and need something, I get a prompt response and I know it has been taken care of. As someone that owns property out of state, this is key for a care-free investment. Logic also feels like a real partner in this journey. I could not be happier and appreciate the fantastic partnership.

Kasteel Property Management has managed our rental properties for several years. Jeff is the…read moreowner and does an exceptional managing our rentals. Vacant units are promptly filled and maintenance and repair problems are quickly and efficiently addressed. I always prefer to get directly involved in bigger ticket items such as furnace and appliance replacements. In each instance, Jeff provides insightful advice and suggestions on whether to repair or replace the item in question. Financial reports are timely and provide the information I need. When questions arise, Jeff consistently responds back to me in a timely manner. I don't often write reviews. However, as I reflect on the stellar service provided by Kasteel Property Management, I am delighted to write this one. Jeff is a consummate property management professional who I rely on to protect our rental property investment. I highly recommend Kasteel Property Management and Jeff.

Kasteel is by far the best property management company I have worked with. very knowledgeable and…read moreprofessional.

Aspen ridge covers lots of the Enclave apartments and this is in regard to that. It's unreal how…read moremuch everyone pays for the lack of maintenance hence everyone else hating their guts for decades. The hot tub has mold all around it, hardly anyone has keys to even access the pool area, and all the lounge chairs have been broken for years. They also have so many parking spots underground for "staff" when no staff lives there and those spots are always unused. They always take advantage of cleaning checks to upcharge even if you spend hours on end cleaning. They expect 50 year old buildings to look brand new during their cleaning checks when they don't clean anything on their end like the courtyard. Don't ever sign a contract with them! Please take my word for it and find a townhome with a nice landlord.

Paragraph 7.1 of the lease charges $20 a month, non-refundable, for what the contract describes as…read more"periodic inspections, carpet and/or blind cleaning, furnace filters, and upholstery cleaning." Our unit has no carpet. The blinds were falling apart at move-in and have not been cleaned. The furnace filter has never been replaced. Three of the four services the contract names are either impossible, not provided, or not happening. The same fee is defined elsewhere in the lease (paragraphs 2 and 7) as retained from the security deposit you paid at signing. At renewal time, Aspen Ridge billed it again as a new ledger charge, with descriptions referencing the current lease year. $290 in charges for services already paid for and largely undelivered. A/C use is also restricted at the landlord's discretion regardless of indoor temperature. Raising any of this with the leasing office is its own experience. Audren and Martha answer the phone swinging -- combative before they know what the call is about, and unprofessional throughout. Whatever the dispute is, expect the conversation to be hostile. If you sign here, photograph the unit on day one, request written confirmation each time a contractual maintenance service is performed, and check every line on the ledger against the paragraph that authorizes it. The contract is dense and the burden of enforcing it sits entirely on the tenant.

I'm reposting this review, it's the same as the one I made on Google, but I can't stress enough how…read moremuch you need to avoid Redstone. I live on one of their properties in Rexburg Idaho, and I'm posting anonymously because of it, but this might be the worst managing company of all time. 1. They're incredibly cheap. In every one of their places I've lived in so far, it seems like they hire management and maintenance from off the streets, so they feel underqualified and stuff never gets done. 2. Maintenance is terrible. The carpets are always coming up, the floors are always permanently stained no matter what you do, the counters are beat up, and paint is chipping off the walls. 3. The internet might be even worse. It routinely goes out for 1+ hours, and being in school, it's especially amazing when your internet goes out right while you're working on homework. 4. Their visitor parking is retarded. I'm sorry, what do you mean I can't park at a friend's house for more than an hour lest I receive a $100 fine? Are we just supposed to watch 60% of a movie and leave? 5. The parking lots themselves are awful. It feels like infrastructure created in 1868 back when horses were the primary mode of transportation and Henry ford wasn't a glimmer in his mom's eye. The spots are always too small and the spaces to drive between cars even smaller. Anytime you want to get out of the car, you have to crawl out of the sunroof. If you don't have a sunroof? Better hope you're anorexic. 6. The showers are always too short and they treat you like you're a bumbling retard when the pilot light on the water heater goes out. The toilets are too shallow so if you happen to be a guy with any length of testicle, your balls are going to hit the waterline. 7. The amenities are terrible. No hot tubs, no pools, you hardly even get a washing machine and dryer in half of these complexes. I guess you can count a TV from 2004, a microwave, an oven, and a bed that makes it feel like you're climbing Everest if you're any height under 7', them *maybe* you have some amenities.

Absolutely terrible. Do not rent from them they dont even do the bare minimum. they managed my…read moreapartment for close to a year and my whole apartment complex absolutely hated them. We got switched to a new management company late february and the difference is night and day.

Sam is very knowledgeable. I probably wouldn't buy a property in Utah or anywhere else without…read moreconsulting him first. I have met Yuki as well and even joined them on a tour of some homes. She is equally well informed and professional. I was impressed that they went out of their way to serve clients even when the choices the clients made were not in the realtor's best financial interest. I consider them both hard working, ethical and client centered. And if you speak Japanese... ユキは日本語を話します.

Looking to buy a investment property in Utah , Sam was great , fun , showed me around, kNew the ins…read moreand outs of the business. Currently we are in process of my first investment . Definitely continuing on working together