We've used this company three different times for various foundation‑related issues, and every experience has been exceptional. Their team is consistently professional, responsive, and a pleasure to work with. Most recently, we needed their help to repair a support post under our outdoor deck that had begun to rot due to poor drainage. They not only fixed the structural issue quickly and thoroughly, but also installed a proper drain to prevent the problem from happening again. Their pricing has always been very reasonable, especially considering the quality of their work and the speed of their response. It's rare to find a company you can trust repeatedly, but they've earned that trust every single time. Highly recommend. read more

We first used DD 22 years ago to waterproof our basement. Recently we noticed some mold. We called them to come out and take a look, as there is a lifetime warranty their work. Antonio found that one of our sump pumps was broken, resulting in some moisture build up, and the associated mold. All that needed to be done was some minor mold remediation and replacement of the pump. Contrast that with two other estimates we had obtained (before we remembered the warranty) that didn't find the faulty sump pump, and wanted to replace drains and do major mold remediation for thousands more dollars, rather than just treating the moldy area. To top that off, I called on a Friday, they were able to come by and assess the situation the same day, and do the work the following Monday! No waiting! read more

I am writing this review to express my gratitude and highlight the excellent service I received from Desert Dry through David Reiff and his team. I reached out to desert dry five years after I bought my house. They had installed a French drain for water management for the previous owners and issued a warranty. My issue was water coming into my basement floor. Once I reached out to Desert dry, they swiftly responded, provided the invoices from the previous owner, describing the work they had done and scheduled the appointment. David came in as scheduled and went through great lengths to recreate the water incident. As the wall was open, he found other issues that stemmed from a builder flaw. He was very thorough in explaining and documenting his findings. He honored his warranty by testing and clearing the French drain and increasing the height of the wall insulant. This was not done the first time because the owner did not explain the room would have insulation installed. He tested the slump pump thoroughly, although this equipment was not part of his original work. David came twice to test and assess, stayed at least two hours each time, and when they (David and a team of 3) came for the water management enhancement, they performed as if the work would be invoiced. They arrived on time with all the material, kept me posted as they opened the drywall, protected my floors and furniture, and left the site impeccable. His team did an amazing job and they did so at no cost for a level of effort that would easily stand around 2K given the time and material. I feel the warranty was beyond honored. I will trust them with any additional work and recommend this company to my entire neighborhood as reliable, trustworthy and extremely knowledgeable. On the day they finished, their work was tested against a storm that came through our area that same night. As I sat in the basement, I heard the water run through and be redirected just as planned. The pump kicked in perfectly as planned. 18 days later I am so glad to report that I am confident their work will stand the test of time and any inclement weather that comes our way. read more

Associated Desert Dry Waterproofing Contractors - Waterproofing Near Me

Desert Dry is a family owned business with excellent, professional, and diligent workers. They installed a sump pump and replaced a pipe in the crawl space of my house. The work was reasonably priced. I am totally satisfied with this company and its employees. Highly recommend them. read more

I have to hand it to the folks at Associated Desert Dry. They provide such a great experience for the customer and the workmanship is top notch! I had a water pump installed at my basement of my house since my basement started to take water in. The company installed a Zoeller pump that is reliable with a back up battery just in case the power goes out. All I could say is, their great customer service and decent price has won me over. If you're a new customer, the company will provide you references to contact so you can have the piece of mind of hiring them for work. read more

I am so impressed with the quality of Associated Desert Dry in Lorton, Virginia. My historic home had downspouts draining into underground terracotta pipes, which were badly compromised with cracks and tree roots. The job entailed digging trenches and laying nearly 400' of new underground pipe with clean out points. The estimator, Jose Pedrazas, arrived on schedule and was professional and courteous. He explained what needed to be done, and within a few days supplied an estimate with a detailed drawing. When the team, with Roberto as the foreman, arrived as scheduled, they went to work quietly and efficiently. They were in my yard for two entire days and did not disturb me in any way. But my biggest surprise came when they had finished, because you could not tell that any work had been done at all. There was not even a clod of dirt on the lawn. They had dug under my bushes and perennial beds so carefully that everything was saved, and did not break a single one of the many unmarked irrigation lines. Roberto told me how they cut and fold back the top layer of grass, dig the trenches, lay the pipe, and then roll the grass back on top so you do not even know it was disturbed. Roberto has worked for the company for 30 years, and did an epic job. Highly recommend this company. read more

I had a nice initial call with Desert Dry following a recommendation and good reviews on Yelp. When the estimate was finally done in July, I waited several weeks for the quote, which I was told would take a couple of days. I called back and was told I'd get it soon. It's now October. Never received the quote or a follow up call. I used another company and can't recommend Desert Dry. read more

After receiving several estimates from other companies, we decided on Desert Dry. The man who came out to give us an estimate helped us develop a plan for what needed to be done right away and what we could probably have done later, if those sections became problems. They did not try to encourage us to do more than needed for our current water problem like some of the other companies did. The workers showed up on time and worked efficiently. Since we are doing most of the renovations of our house ourselves, I was very interested in the process and wanted to watch them. They were happy to have me there (assuming I stayed out of their way, which I did) and answer all of my questions. They even gave me a pair of earplugs when they were jack hammering, so I could stay and observe. When they finished, they cleaned up completely. In fact, I think they even left the house a bit cleaner than when they arrived! read more

We had waterproofing work done 5 years ago with Desert Dry. It was guaranteed for as long as the owner holds the title to the house. After all that time the outside drain became clogged with leaf debris which I should have been cleaning myself to prevent a clog. They came the same day I called at the time they said they would come and spent almost an hour thoroughly cleaning the drain and instructing me on what I should have been doing on an annual basis and charged absolutely nothing! Remberto, the same person who did the installation 5 years ago did the drain cleaning. He told me he has been with Desert Dry 23 years. Employee longevity and stability speaks very well for a company. Extremely highly recommended. read more

Honest and thorough company. They came exactly when scheduled, examined the basement and the outside carefully and were so honest that they let me know that they believe my issue was because I needed a plumber not waterproofing. I was very impressed. read more

From the time of the initial call to the completion of job they were excellent. Within 3 days of the initial consultation I received the quote for port injection of a hairline crack in my basement and the work was scheduled within a week after I signed the contract. The workmanship was neat and orderly and they explained all my questions in detail and to my satisfaction. I was most impressed when I had to call them to checkout what sounded like air leaks near the site of the port injection and they scheduled for someone to come the very next day. It turned out to be the radon mitigation system and had nothing to do with their job. Apparently the leak was due to poor caulking. Even though it was nothing to do with their job, they cleaned the area and caulked to stop the leak. The professionalism and caring attitude of each and every person I dealt with was amazing. I was informed that they do not subcontract and everyone is an employee of the company. I already decided to call them to replace my sump pump when the time comes. I highly recommend Desert Dry. read more

Desert Dry did a beautiful job waterproofing my basement. Our basement is dry for the 1st time in many years.

We've worked with Desert Dry several times over many years, and we've never had a problem until recently. Many years ago they installed a sump pump for us, and that went smoothly. Years later they came out to scrape a basement wall and waterproof it on the interior and exterior. They did a nice job and showed up generally on time. But a few months ago, we called Desert Dry about waterproofing our basement floor and re-painting the basement wall, and that has been a completely frustrating experience. (We are pulling up the carpet, and we just need them to come out and epoxy the concrete floor and paint waterproofing sealer on one wall.) My husband had to call repeatedly to get them to come out to our house to evaluate the work. (They kept saying they'd call back and then didn't). On at least one occasion, they did not show up at all for the appointment. (I remember this vividly; my husband doesn't - he just remembers their overall unresponsiveness and our frustration.) Eventually, they came out to look at what we needed so they could give us an estimate. But the estimate never came. My husband called FIVE times over the span of two months to keep requesting the estimate. Dave, who answers the phone, told my husband each time that Antonio would get back to us with the estimate so we could schedule the work. Antonio never called. (And then my husband would call Dave again, who would say Antonio would call, who then wouldn't.) If they don't want our business, just say so. I'd be giving them one star if it weren't for the fact that the work they did years ago was fine. We've never had to chase a company this much just to get a price for the work. We're done with Desert Dry, and would not recommend them to anyone. read more