Donnie and his team helped install a sump pump. They were quick and responsive and helped work…read morethrough a part supply issue quickly. Donnie took a lot of time to walk through what he and his team would do and what he did after the fact. I really enjoyed working with him and 58 on the sump pump installation.

I try to give folks the benefit of the doubt, recognizing that unique circumstances in a one-off…read moreproject don't always give a great sense of a company. However... we were led along by 58 for 4 months and told they would solve a foundation issue under an addition to our house built in 1982. The individual who came to our house seemed highly knowledgable and was confident that he knew the problem - he said that all other quotes we received were rubbish and didn't understand the issue. So... fast forward 4 months after a hassle of getting the right information to them for permits (seemed excessively long time, but ok, it's government). People who we've never talked to or worked with from 58 show up to do the job. They literally ask us, "what is the problem? what do we need to do?" First red flag. So we show them the problem that 58 has already done all the specs for. An hour later we get a knock and they call us to observe the problem, saying they cannot do the work because of the structure. They dug up a bunch of stuff and littered it around our yard (which, they said would probably happen but more frustrating that these workers never came back). We have to call 58 to figure out the problem (second red flag) and the person brushes it off like yeah already on it (ok then tell us you're already on it?). We continue to ask them for info for another month and it's well into winter now. We wanted to issue solved in the summer before the snow came. He finally gets back to us and says that they can't do the job and "are very sorry". That was it. We asked for the engineering plans to try and find out what the problem was. Never got those. We were never given compensation for them destroying our yard and not finishing the job. The best thing that happened is we got our deposit back. I'm sure everyone's experience is different, but I've never had a worse experience with someone providing a service. I'm a pretty chill person. But I'm still boiling about this a couple months later, so felt the need to write a stern review.

We hired Clifton Contracting to fix a 80 foot French Drain line in 2017, at the same time they…read morerouted the gutter output away from the home. Recently the gutter line was showing signs of restricted water flow. Working with Dave, they found the issue and replaced a 10 foot section of pipe that had been clogged by tree roots. The team at Exterior Waterproofing Experts did a quick turn to fix the issue. It was within the 10 year warranty and they took care of it all. Would highly recommend them for your waterproofing needs.

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

This review is for installation of a replacement french drain and sump pump in a basement in NW DC…read more I really did my due diligence researching and contacting companies. I had five companies out to my property and felt that Ernest was the best value. He provided high end components such as the Miradrain, but charged a very fair price. His company was incredibly responsive, even responding to my 9pm texts and emails within the hour. He was incredibly friendly to work with and I really liked that it is a family owned business. Also, I was out of town during the installation, but he was incredibly wonderful about taking lots of pictures and documenting the different stages. My general contractor was at the house working on another project and said Ernesto's work was excellent and he went above and beyond. He also had great ideas about how to hide the discharge pipe and make the property look as nice as possible. His work also comes with a lifetime warranty. Ernesto was also able to squeeze my work in the week I needed. I explained that I had a tenant in a hotel costing me money each day and he made it work in his schedule. I would 100% recommend this guy!

Ernest was recommended by a friend and we could not be more pleased. He and his friendly crew dug a…read moretrench next to the basement wall, installed drain pipe, gravel, and a sump pump. They patched two cracks and noticed that an existing downspout should be extended. They installed a drain in the window well also. The estimate was quite accurate; the final price was higher because of the newly-discovered cracks that needed to be repaired. In any event, the cost was extremely reasonable; we had been quoted twice the price by another company. The dust was minimal, Ernest was very open and communicative and they cleaned up the mess very nicely. I highly recommend Ernest Waterproofing; you can't go wrong!

We first used DD 22 years ago to waterproof our basement. Recently we noticed some mold. We called…read morethem to come out and take a look, as there is a lifetime warranty their work. Antonio found that one of our sump pumps was broken, resulting in some moisture build up, and the associated mold. All that needed to be done was some minor mold remediation and replacement of the pump. Contrast that with two other estimates we had obtained (before we remembered the warranty) that didn't find the faulty sump pump, and wanted to replace drains and do major mold remediation for thousands more dollars, rather than just treating the moldy area. To top that off, I called on a Friday, they were able to come by and assess the situation the same day, and do the work the following Monday! No waiting!

We've used this company three different times for various foundation‑related issues, and every…read moreexperience has been exceptional. Their team is consistently professional, responsive, and a pleasure to work with. Most recently, we needed their help to repair a support post under our outdoor deck that had begun to rot due to poor drainage. They not only fixed the structural issue quickly and thoroughly, but also installed a proper drain to prevent the problem from happening again. Their pricing has always been very reasonable, especially considering the quality of their work and the speed of their response. It's rare to find a company you can trust repeatedly, but they've earned that trust every single time. Highly recommend.

Drainage and Erosion Systems has completed two large home projects for us, in 2018 and 2023. We are…read morevery happy with this company. David Arias and his team offered creative and constructive solutions during both project planning and execution. All involved--David, his field team (especially foremen Arcelio and Guardado) and office staff (especially Jessica) were each a pleasure to work with. Every aspect of our excavation, waterproofing and hardscaping was completed impeccably. The crew arrived right on schedule, communicated effectively and worked fast, clean and neat and did everything as estimated, and more. There were no surprises and we're delighted with the results--will use them again anytime their services are needed.

We have been using DES since 2007 for few mitigation projects in our backyard. They are our address…read morefor anything drainage, errosion, and water. The entire process, from consultation (Robert), through scheduling (Jessica), the end result (their wonderful crews), and the final walkthrough (Robert, again) is seamless. We haighly recommend them.