I stop here for the night often and always greeted like family. Zack is usually on duty and I…read morecan't say enough good things about him. He should be at the top of your list for promotion and pay raises! Kathy and honestly, the rest of the staff are amazing. Great breakfast and interactive breakfast crew eases me before a long drive home. This weekend I stayed over Friday nigh, but broke down 6 miles into my trip home after departing the hotel. I called and Kathy ensured me another room would be ready for me and gave me information on how to get back to the hotel. Not an easy thing in Cle Elum. When I arrived, it was like I never left. Amazing staff, clean rooms (thanks housekeeping!), and a wonderful community. Very well done!

We usually enjoy our stay at this hotel. Unfortunately this week when we checked in we were told…read morethe internet was down. Okay, fine. It happens. We're now over three days in and it's still not fixed, and from what we can tell there is no solution in sight. This is a real problem and hotel management should be doing everything it can to solve it.

A close friend of ours recommended this fabulous boutique of a hotel to stay at for her daughter's…read morewedding. We absolutely loved staying here at the Hotel Roslyn. It happens to be in downtown Cle Elum, and as in with walking distance to a few local bars and restaurants. From the moment we stepped in, we felt so much at home. The space was warm and charming with attention to detail on all levels. The room had an appealing modern atmosphere. The cozy bed with luxury sheets and pillows were amazing to sleep in. We loved having our coffee in the morning in the front room with the small kitchenette. We also enjoyed having access to a fridge where we could bring back a nice bottle of wine for a nightcap. When we went to check out, I have the pleasure of meeting the owner, Ellen and her adorable dog Lady. The lobby is quite elegant with treasure troves a beautiful treasures. I shared with her that we truly enjoyed our stay and definitely will be back!

Last week I last minute booked a 1 night stay at Hotel Roslyn for a Saturday night. My mom and I…read moreneeded to be in Cle Elum Sunday morning, so I figured it be a fun girl's getaway for the night in Roslyn. I did see they were listed on Airbnb as well, but I booked directly through their website, we got the King studio for around $200 for the night. The morning of check-in I received an email for a contactless check-in, that was a nice touch! The hotel is in a great location and main street is just around the corner from it! We parked on the street, got into our room with the code they emailed us, and walked into town for dinner. The room is super cute! Nice modern touches all around. The walls are kinda thin, later in the night we heard ppl downstairs, it sounded like in the staircase, and it was pretty loud, but didn't last for long. The bed was comfy, they had dishes, mini fridge (no freezer in this room), and a convenient microwave. I did notice this hotel is listed on Redfin for sale ($4+ mill, I was just poking around Redfin and noticed the listing). Hopefully if they sell, the facilities will stay as nice! I asked the front desk and they have been open for almost 2 years they said. Looks brand spanking new still, especially compared to the historic buildings of Roslyn. Loved our stay here and would recommend to friends under current management! (which a friend did end up booking for a weekend because she saw my photos I posted on my IG hehe)

We had a great time at Suncadia overall and loved the beautiful property and the many activities…read moreavailable for families. The rafting experience was fantastic, and we also enjoyed the pools, slides, and fitness center. The best meal I have ever had in my life was at The Stovehouse! Everything was absolutely delicious and truly a highlight of our stay. We highly recommend dining there. That said, there were some areas that could be improved. The biggest issue was the lack of clarity regarding which amenities and activities were available to hotel guests versus guests staying in privately owned properties, as well as what was included in the stay and what required an additional fee. Our arrival was particularly difficult. We had communicated in advance that we would be arriving early after traveling from California, but our chalet was not ready until after 5 p.m. We had perishable food with us and explained the situation, but unfortunately received very little assistance or compassion while waiting. Some of our food had to be discarded. One staff member assisting with cars and luggage was incredibly kind and brought us ice to help, which we greatly appreciated. Despite these issues, Suncadia is a beautiful property with tremendous potential. With clearer communication, better coordination for guests staying in privately owned properties, and more organized family activities included with your stay, I think the experience could be exceptional.

Incredible......Every minute of our 2 day stay was absolutely incredible…read more To be fair, we are normal everday middle class people, so it doesn't take much to exceed expectations. We arrived & the valet guy was incredibly helpful with the check-in process & transporting our bags to the room. The property is beautiful and our room with hot tub was impressive. The Source bar within the hotel has great drinks & food, but the service staff was the best I've ever had anywhere. The bartender, she made the drinks strong enough that it felt worth the cost (which I was greatful for) and made them sweeter when I needed them to be. The waiter Mason........ literally the best waiter I've ever had the pleasure of being served by. Just attentive enough to feel taken care of, but not so much to be annoying, he was also training a new employee and was doing a fantastic job from what i was seeing. Explaining the job to such a degree of understanding that I only wish every restaurant had a "Mason" to train new employees. I want to give 3 Gold stars to the chef for the perfectly cooked lobster and shrimp mac. Im no pro, but I know how hard it is to cook lobster & shrimp to perfection thanks to the Food Network and the perfectly Al Dente bucatini with marsala mushrooms were sauted to ultimate tastiness. It's been a long time since we've had a meal that well cooked & it was delicious. Day 2, My husband & I had couples massage & facial at The Glade. Emily & Hailey were absolutely amazing massage therapist, they both listened to our needs in detail & they were executed to absolute perfection. Not once, did I need to tell her softer or harder and I have a severely broken foot i had surgery on 6wks ago. Every move she made, was made with my absolute comfort & relaxation in mind. Conversion was easy & relaxed, it felt like we've known them both for years. I would suggest that management consider Hailey's ideas in adding soundbath therapies. That would have made an incredible experience that much better. After our massage, I had a facial with Abby. She as well, listened to my needs and gave me the most spectacular & soothing facial with an equally easy & relaxed conversation. It felt wonderful to be taken care of to such a degree. The oxygenating fizzofoliant was so wonderfully bizarre that I purchased a bottle for myself. We had dinner reservations made a few minutes down the road so we were given shuttle service by Doyle, a hilariously quirky lovely older gentleman that played the best music for our 5 minute trip and Ben who jumped in to pick us up after dinner when Doyle was busy shutting other guests. The food at The Stovehouse was incredibly delicious, the tortilla chips were freshly made & perfectly crisp, the salsa had just the right amount chunk to sauce to heat & the guacamole was so good it had to be handmade. Clearly by someone who has a 100 year old family guacamole recipe running through their veins. The tuna was perfectly seared and the greens fresh & crisp, but again, our server Brennan was just as fantastic as we had at The source. He was perfectly attentive without feeling overwhelming & was incredibly helpful with a few silly requests that I had. All the staff seemed genuinely happy and content to work there, not a single word or action felt forced or even only nice because they were being paid to as part of the job. I really hope they're paid well, because Suncadia hit the jackpot with all of them. The only complaints we could nit pick about was that with my broken foot I wasn't able to take the 1,000 steps down to the river, the coffee shop doesn't open until 7am & The Glade could use a cold plunge pool for the people who like to use the mineral pools & sauna for long periods of time. I only wish that we could afford to come here again. Ive literally never felt this relax and well cared for by everyone at Suncadia.

GROSS! Filthy, black mold, ceiling peeling off in shower, beer can and used pepperoni wrapper…read morebehind nightstand, gobs of dog hair, stained mattress, old pillows that are like dead weights (office told me that owners haven't changed them out for years!), tattered towels and ancient, would not give me a different room for the second night, everything is dirty, broken stuff all around outside, heater unit bangs and office said they all do that! The breakfast is nothing! DO NOT STAY HERE! Plus no one is in the office from 11:30-3:30. The most disgusting ever!

Let's start on the steps..horrible to step on as they were full of debris and uneven. Then the bed,…read more mattress a little thicker than a cot mattress and a slab of concrete. Pillows were concrete also. Breakfast...options not oatmeal, or toast, 6 slices of white, 5 slices wheat , 2 bagels and English muffin.. Very outdated in appearance. door had 2 in gap at the bottom.

"Quaint" is the perfect word for The Spruce Moose. Located right downtown in Roslyn, this makes…read morefor a super-convenient base camp to enjoy the town or explore the area. Good value. I stayed in Room #3. It had plenty of space and it had its own sitting area. The beds were very comfortable. There's a sink in the room. There is also a shared kitchenette, sitting area, and two bathrooms (one with a shower). Renee made the whole process really smooth. She's a great host. No complaints! We'll be back for sure.

This place is really quaint! The staff is very responsive, the provided timely, clear, and accurate…read moreinstructions. The house is super cute, clean, and organized. The room had everything we needed and it was spacious too! Expect a little noise because you are right in front of The Brick where all the action happens. The cafe downstairs is convenient but you better be patient because service is painfully slow, even for small town standards. I'm giving this place 4 stars instead of 5 only because the beds are too soft. We stayed in room 3 and both beds sink in the middle! You know, hammock style. My back was definitely unhappy. Everything else was great!

Update: Resort…read moreManager Mo was really helpful and understood our concerns, also helped us check out even a day earlier since we were not happy about the overall experience. Adding a star for all other amenities (Hot tub, heated pool) we were able to use which were great ******************** We booked the Inn at Suncadia for my wife's birthday in September 2021. We did not had a good overall experience and surely not coming back, I suggest you stay away as well! Below are few details Check Inn: For Inn you need to check-in at the lodge, we paid for a golf course view room. The lady at the check inn gave us room 15 and was confident it was a golf view room. It turned out all I could see from the room was the parking lot! When I went back asking for what I paid for they said they are all booked and can not do anything now! (They did provide some resort credit and I added a star for that) but the Birthday trip was spoiled looking at the parking lot :( I was told a supervisor would reach out but never heard from anyone, I guess they don't care for the guest once they pay! They just want you to shut up and take whatever they offer Rooms: At first look rooms looked nice and eventually the downward journey started, room bedding had some pungent smell and we could barely sleep at the night, to add the beds were the worst beds I have ever slept on. We could literally feel the springs all night. I bet a motel on the highway would have better beds than this 3-4 star resort. We decided to use our sleeping bags and sleep on the floor. They really need to improve the customer service and overall hygiene and cleanness in the room

Oh my goodness, I had such a relaxing weekend in Suncadia, and in large part - I owe it to the…read moreaccommodations made at the Inn. As soon as you walk in, you see the receptionist area, which is unlike any other hotel or lodging facility. Instead of walking up to the counter, you take a seat in one of the comfy chairs at the receptionist desk, treating you like you are a VIP here. It was a great first impression. When I walked in my room, I loved everything about it! It really was reminiscent of a lodge in the woods, as the decor reflected that. The doors to the bathroom were even barn doors, which I thought was such a nice touch! But there were so many positive of the room like the deep-soaking tub, provided robes, a private outdoor area with rocking chairs and my favorite part was the fireplace! I didn't want to leave my room, or more particularly, the king size bed! So comfy! What's also cool about the room is that the bathroom has a window area from the tub, where you can look into the main room or close it off for privacy with the shutter doors. It was especially nice to have this option, so you could watch TV while soaking in the tub (which I totally did!). Plus, there's a separate vanity desk area, so you don't have to share the bathroom when you're getting ready. They also provided toiletries, Keurig coffee pods, tea, cork screw (clever!), mini fridge, 425 Magazine, free wifi, and if you have any questions - you can text back the number that texts you when you check in and they will respond shortly after. There's even a shuttle that takes you anywhere on the resort grounds! I highly recommend that if you're staying at Suncadia for the weekend, the Inn is a great option, as it really has that home-feel and relaxing vibe to it. I just wish I could've stayed longer!

Went here with my wife a few years ago. My company was having a recognition weekend for top…read moreperformers and we got VIP treatment. The room was incredible. Nice fireplace and view of the surrounding area. Bed was very comfortable and housekeeping turned our room quickly. The restaurants were equally impressive. Nice menu selection and great service. Used their workout facility a few times and it was great. Highly recommend.

OMG. I have a home in Suncadia and took 8 people there after a golf outing. Hungry guys…read more The special was a 'torta' as their signature dish. $19/$29 depending on half or full. WORST and comically bad sanwich ever. Three of us had it.. DON'T. Terrible. Burgers were ok and fish and chips were the best of the bunch. Also, terrible service. The kind when you have to go the bar to get the bill and the place was essentially empty. Then, of course, they add a 20% tip. Bad food, bad service. Nice to have captive customers. I'd say stay away but where else you goin??

The lodge 3 bedroom was worth the splurge. HUGE room. It's…read morereally like 3 apartments combined. Views were amazing. On sixth floor. There was some annoying sounds though like an elevator or construction work on master bedroom side. They also had a trash can with dripping water in middle of lodge on same day so I assume they were dealing with a leak. Gorgeous location and the pool with waterslides alone was a big win, but all staff just seemed like teenage camp counselors without training or welcoming attitudes. Cons: 1. Confusing room service options. TV displayed options that werent available and didnt match what was shown online. Staff on phone was dismissive 2. Room wasnt ready. We had to wait and staff at front desk were not the best 3. We went down for smores and at 9:01 pm after trying to find the table ( not near fire pit) , we asked for marshmallows/chocolate and someone had it in hand walking into back, and when we asked, they said " sorry were done for the night". Like they could have just given us the treats even if 1 minute late, plus it was hard to locate where supplies were. No signage or anything. 4. Misleading info making it seem Nelson Family Pool is available to lodge guests on website 5. Pool lifeguards and staff were rude. Lifeguard was in charge of making slushies at front pool desk and seemed like he could care less. 6. Ketsup out for almost the entire afternoon at food truck at pool. Like there's fries and chicken strips- kinda need ketsup? They also closed up early one day 7. We tried to add on tie dye after the kayak experience but staff seemed annoyed we were asking about it. Also there was dye on the grass that stained our feet walking to kayak. 8. Parking at lodge was lacking. The restaurants next door at Social werent open yet. We had to order swiftwater cellar to go just for lunch options cause food was lacking for kids. Also, to note- door dash is non existent here. Don't even try it. Just go eat at swift water cellars or make your own stuff from Roslyn Grocery

While working at a Dermatology conference I stayed one night at Suncadia resort, the views and…read morequietness were welcomed as I was extremely exhausted. The hotel welcomes children of all ages, and pets. The lounge area located in the front is really cozy and accommodating to all, and there is also a s'mores available in the evenings directly outside from the lounge. The food served by the hotel at the conference was also filled fresh and crisp vegetables (that is VERY rare, thank you!!) If you're looking to host a meeting, or a quiet weekend for yourself Suncadia could be a great option just be sure to book MONTHS in advance; I recommend!

Budget motels, for many of us, are a fact of life. Lack of funds, general miserliness, desire for…read morelocal charm--whatever has brought you here, one common goal for us budgeters is avoiding what I call, creepfactor. For instance, looking for a motel in the Snoqualmie Pass area, we drove right on through the gravel lot of a budget motel that claimed the only room under $55. This is because the carparks beside the dumpy strip of rooms were filled with smashed automobiles and one guy (who we assumed was the establishment's proprietor) had his door open and sat in nothing but his boxer shorts, holding a TV remote and looking about as unwashed as the room he occupied. In short, major creepfactor. Blessfully, Chalet Motel is decently-priced ($65) and low on creepfactor. The manager is the most welcoming one I've met yet. He genuinely asked to hear about our trip and talked about the motel and town and how to correctly pronounce Cle Elum. He showed us our room, gave us extra towels, told us (before we could even ask) that, since we'd arrived so late, we could have a late checkout. In the morning, he was just as cheerful, shook our hands, and wished us well on the rest of our journey. The room and facilities, however, was closer to 2 stars. Though the exterior is quaint-looking with all the manager's potted flowers hanging about, the room looked cheaply constructed and poorly maintained. The carpet was old and stained, the bathroom floor was dirty with bug parts and the shower was made of cheap plastic sheeting, making me feel like I was showering in somebody's RV. Nevertheless, I give Chalet 3 stars, overall, due to the comfort created by the owner. Considering what the next cheapest motel in the area looked like, Chalet is a budgeter's refuge. ~Amenities~ Microwave Minifridge Cable TV Free WiFi Coffee maker

My daughter and I were heading back home with a very full truck load of stuff and needed to stop…read morefor the night. We called all over town for a room but there was a wedding and a horse show and this was the only place that had a room. First off the staff was very friendly and gave us a discount on the room and even walked us there and made sure everything was ok. The room was basic with two beds but they were clean and soft. I would stay here again.

This was a beautiful experience. Matt and Leanne truly delight in taking care of their guests,…read moreexceptional hosts. You arrive as travelers and leave as family. Matt regales with colorful stories while preparing scrumptious breakfasts that fill your bellies and hearts! Highly recommend and will definitely be back!

We had an amazing experience at the Iron Horse Inn B&B! The owners are super friendly and…read moreaccommodating, the breakfast was off the charts, and the whole place is very clean and full of interesting railroad history and memorabilia. We highly recommend!