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    Aston Chicago Apartments

    3.2 (81 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Still plenty of room in my convertible to film a music video :)
    Corey M.

    I've been living here for about 3 years and I've been through the ownership/management/maintenance personel changes, and I have to say this is hands down the BEST team any building in Chicago could ask for! Starting from Management and leasing, (Carrisa, Timea, Kevin, Gina) they are kind, thoughtful and are top professionals at what they do. They have transformed this building into a true luxury building in Streeterville. When I often bring my real estate professionals for a visit, they are absolutely blown away at the interior design, decor and new layouts. (Great job team!) They also say this could be one of the best views a rooftop can have. Also - the building staff (Ish, Maria, Kevin, Denise, Montse, Nell) not only are great people and workers, they have all become friends. Last but certainly NOT least, the maintenance team led by a truly great guy Ray, has the best team in Chicago. Gabriel, Gerrard, Fausto are an amazing crew. Always there to help no matter what. With GREAT attitudes. They are hard workers I'm honored to call friends. Had to write this during this time of quarantine and I just wanted to say thank you to all the staff at the Aston. I truly appreciate everyone working so hard to keep us safe and informed during this time. I salute you all. Corey

    Morning sunrise from apartment!
    Candace G.

    Having lived in five cities and over eight apartment buildings, I must say that my experience living at The Aston has been the best. Whether it's the fantastic layout of my apartment, the location, the views - it's really second to none. In addition, the management team is friendly, responsive and always here to help with whatever I need! Add in the fantastic doormen, Ish and Kevin, and you've got yourself an awesome living experience! Highly recommend!

    Worst building ever, management is not responsive
    Roberto L.

    Worst living experience. Building has constant issues with water pressure, lifts, pool and spa often out of order. The management are often in delay with their communications of issues. They are not responsive in a speedy manner to address building and residents issues. You need chase them daily. On top of all they locked all windows and with poor cooking vents it is impossible to cook let alone live with no fresh air in a hot box. The positives of this building are the door men and ladies, the cleaners and the fabulous maintenance team. If not for them we would have left much sooner. If you are looking for luxury living don't waste time on Aston.

    Red W.

    Thought things were changing but it only gets worst. The pool is closed from 12-6am for cleaning or suppose to be.... looks like it hasn't been clean for a while so much for luxury rental. On top of it they said they were putting in black out shades but instead I get a lock on the window ‍‍‍ do not move here plenty of buildings around especially with the construction at the Tribune Tower, this building is just become unlivable. They are heading towards just controlling the way you live restricting entrances, guest limit, window locks.

    Aston has had our windows locked since December 2018, making it impossible to cook and properly ventilate the apartment or get any fresh air at all. And, to make matter worse, management has not explained why our windows are locked or when they will be reopened. Do not move here! It is not safe and terribly mismanaged!

    View from my bedroom... breathtaking.

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    3 months ago

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    1 year ago

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    1 year ago

    Incredible location, building, apartments, amenities, management, staff, etc. Aston Chicago!

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    2 years ago

    Amazing management team! Timea and Kyle went above and beyond to help me with questions. Love the amenities and location. Top notch!

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    Page 1 of 3

    Ask the Community - Aston Chicago Apartments

    Review Highlights - Aston Chicago Apartments

    I'm impressed with the entire staff and here are just two examples of Kevin going above and beyond.

    Mentioned in 14 reviews

    Read more highlights

    Aqua at Lakeshore East Apartments - Living rooms | Aqua at Lakeshore East

    Aqua at Lakeshore East Apartments

    (58 reviews)

    The Loop

    Fast forward 12 years and I have returned to Chicago, and am back at Aqua. I wanted to take a…read moremoment to post an update to shine a light on the exemplary property manager, Craig Perry, who oversees this building with kindness and empathy - all within the parameters of the utmost professionalism. Craig runs a tight ship in the best way. He GENUINELY cares about residents' concerns and wastes no time in addressing them and arriving at a solution. As I mentioned in my previous review, I've lived in several rental communities in downtown Chicago - and have worked with a few outstanding property managers, but Craig is head and shoulders above the rest, which is an absolute necessity for a positive living experience. Hands down. Special shout out to Steve Sink (Dir of Leasing) for always taking the time to catch up when we cross paths - another kind human, and consummate professional. And, finally, to the incredible door staff - looking at you, in particular, Mike and Senait, the weekday morning crew; and to the maintenance team - always smiling and friendly, and at the ready to help. I realize this update is primarily about the day-to-day operations team at Aqua, rather than the building itself, which I've already addressed below. I just feel that in a sea of pretty similar rental options downtown, it's the people you interact with on a regular basis who truly make your living experience enjoyable. And this team led by Craig, well, I've yet to experience its equal.

    We chose this building in part because of the advertised amenities, but our experience with them…read morehas been consistently disappointing, as has the level of responsiveness from the management office. * Sauna: To our knowledge, the sauna has been out of service since we moved in. It was working when we toured, but we have not seen it operational at any point since becoming residents. * Hot tub cleanliness: On February 28, 2026, when we turned on the hot tub jets, a grimy black film resembling dirt began accumulating in the water. I took photos that night (see attached). This raised serious concerns about maintenance and cleanliness. * Swimming lessons representation and lack of response: During our tour in November 2025, a leasing staff member told us that free swimming lessons were offered to renters, and we confirmed this multiple times because it mattered to us. After moving in, an onsite swimming instructor told us that, to his understanding, there are no free lessons. When we mentioned we had been told the lessons were free and asked whether he had heard similar questions from other residents, he told us yes. We emailed management on February 19, 2026 asking how to enroll or to clarify whether free lessons are offered, and as of March 1, 2026, we have not received any response. In other replies to reviews that complained about amenities, the rental office has said the hotel manages the amenities. But these amenities are still advertised as part of the residential experience, and from a resident perspective the distinction doesn't change the outcome--we relied on what was represented when deciding where to live. If these issues are resolved or clarified, I will update this review. For now, prospective residents should independently verify the current status and availability of any amenities that are important to them.

    The Gallery on Wells - Gallery on Wells TV Room with Kitchen

    The Gallery on Wells

    (19 reviews)

    River North, Near North Side

    Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!

    I was recently in town and per my usual, I had stayed at the Gallery on Wells. I have friends who…read morelive in this beautiful building whom I visit a few times a year. The building is conveniently located to everywhere I need to be, the amenities are top notch, the hospitality of the door staff and the office team are exceptional, my friends, who are 5 and 6 year residents, absolutely love everything about living at the Gallery on Wells. I highly recommend this building if you are in need of a conveniently located apartment home, run by professionals, who actually recognize you and know you by name!!!

    Echelon Chicago - Large Bedrooms

    Echelon Chicago

    (66 reviews)

    West Loop, Near West Side

    This is my first time living in a "professionally" managed building. From my experience here, I…read morewould never pay for something like this again. My fiance and I have had issues since day 1. To name a few: -The Resident lounge is actually an employee lounge throughout the day as that is the only space the employees have to go to. -The grills have been broken since day 1. You have to bring down your own lighter, pick up the metal grates with your hands, and then light it to actually get it to work. -Once snow started in Chicago, the management team would not have the snow removed from common spaces making the grills, etc. inaccessible. -The key FOBs don't actually give you access to anything. I don't even know why they give them to all the residents when they don't work to get you into any of the common spaces. -They will randomly do renovations on a floor without providing any of the surrounding apartments a notice. This is very frustrating especially during a GLOBAL PANDEMIC when everyone is working from home. When you speak to the management team about these issues, they make you feel like you are the only one with problems and that everything is great about the building. That is not true as I have spoken to several residents who are frustrated with all the same issues. This experience has made me think twice about paying to live in a managed high rise building.

    My wife and I have lived at Echelon for 2+ years and we absolutely love it. It is in the heart of…read moreRiver West/Fulton market and walking distance to EVERYTHING!! The building/leasing staff is extremely friendly and always available. If there is an issue with the apartment, they have onsite maintenance staff and get things fixed asap. The building has amazing amenities including: on site gym, pool, resident lounge, library, etc. If you have a car, they have an amazing ON SITE garage that leads up to the main lobby. Highly recommended!

    Niche 905 - East Views

    Niche 905

    (30 reviews)

    Near North Side

    Niche 905 nails the luxury high-rise feel with pretty finishes, solid amenities, and events 24/7…read more The rooftop pool alone is worth visiting. The surrounding area's still developing, but the building makes up for it.

    AVOID NICHE 905! I…read morehave lived in multiple high-rises over the last 7 years and this building doesn't even come close to the amazing places I've lived in yet paying by FAR the most here for half of the great things about the other buildings. This is the only building on the planet with no freight/move-in elevators so they take the other elevator completely out of commission giving ONE elevator to 18 busy floors of 20ish units. I've waited 10+ minutes just to get in the elevator and have been late for work on multiple occasions because they give the elevator to people moving in during PEAK hours. To add insult to injury, the cold/unkind and totally apathetic leasing office takes the elevator ONE FLOOR UP AND DOWN instead of using the stairs. All the residents constantly look at each other in disbelief every time it happens. They never say hi to anyone and inconvenience residents on a daily basis. Resident Events are nonexistent and when they do, they're either BYOB (seriously?) cold cheap pizza or 1 seltzer. Gee, thanks! I really feel the appreciation and value of my $2908/mo for one small bedroom. Last but not least, between the drunk people fighting leaving LIQR Box next door and the addiction clinics lining the street - this is a pocket of River North that is totally unsafe. There are ALWAYS issues out front and was even accosted by someone mentally aill walking to my car out front one day. I called Neha in the leasing office (also the biggest culprit of riding the elevator one floor up and down) to help me get the garage open to run in. It was laughable how little she cared, zero sense of urgency and didn't even ask if I was okay or follow up with me. Why hire people who clearly don't give a flying f about residents or their jobs? What's the point? Skip the overpriced bedrooms, unfriendly leasing office, lack of any resident appreciation and concern for you as a human being and go literally anywhere else. There are a ton of beautiful and amazing buildings I wish I lived in instead of Niche. Their only saving grace is the amazing front desk staff (Sherrice and Durandt) and maintenance team which has kept me here. I wish I never lived here, the office team here is TERRIBLE and the only apartment I've ever regretted signing a lease with. RUN! Picture below of comical free cocktails they were giving out (one sip sized!)

    215 West Apartments - Our beautiful property!

    215 West Apartments

    (47 reviews)

    The Loop

    We have just moved in and have had some good experience so far. The place is exactly what we've…read morebeen looking for in terms of location - downtown with lots of cafes and shops nearby and a short distance to the riverwalk and lakefront. The staff is very nice, the maintenance team is very quick - we had one issue and it was easily fixed on the same day. The apartment has nice renovated interior, and it's quiet here. I work from home, and I do not hear any noise except for maybe some trains and traffic outside - but that's pretty much everywhere the same if you live in a big city. They do not have the best bike storage here- it's a tiny room with only a couple of shelves (for such a big building), not super convenient to "park" your bike there, and the spots are not assigned to residents. This was not on our priority list anyway when we were looking for the place, and we have only one bike per family, so that's OK. In general the impression has been good so far, we like it here.

    If you are considering living here, read this first…read more I was charged $300 for two blinds upon move-out, described as "custom-made" and damaged beyond normal wear and tear. I have attached the photos they provided as "evidence". You can judge for yourself whether this justifies full replacement. Over multiple email exchanges, management could not describe the specific damage in writing, could not provide documentation proving the blinds were custom, and when I requested an invoice, admitted they did not have one, meaning I was charged before the replacement was even completed or documented. Draw your own conclusions about how this management company operates. And if you really have to live here, document everything before you move out, photograph every inch of your unit, and know your rights under the Chicago RLTO before signing anything here. p/s: What makes this worse is that none of this came after any prior notice or conversation. Their very first communication after my move-out immediately threatened collections and credit bureau reporting if I did not pay within 30 days. Whether this is intentional or simply a failure in their notification system, I don't know. Either way, tenants are blindsided with a payment deadline and a collections threat before they even know a balance exists.

    The Streeter - Office Area

    The Streeter

    (46 reviews)

    River East, Near North Side

    Allow me to introduce myself. My name is Parveen and I have really enjoyed my stay here at the…read moreStreeter. The staff are helpful and friendly. This building and its halls are kept spotless! Whenever I call maintenance they are always prompt and they get the job done. I am extremely picky about where I choose to live and the Streeter does not disappoint. I especially enjoy dealing with Noah who is always helpful, patient and friendly! The amenities are plentiful. The jacuzzi's are maintained and kept clean. Other buildings have failed in their attempt to keep their jacuzzi clean. Sauna and steam rooms are immaculate! They have a swimming pool adjacent to the jacuzzi. They have an awesome gym too! Close proximity to everything! Unbeatable!!! The Amazon package room is run well and they haven't lost a package yet. This is impressive and difficult to achieve. Elevators run smoothly and I never have to wait. The building really demonstrates how they care about their tenants and they take pride in their jobs and it shows. I have given them a five star rating because they earned it and they deserve to be praised for their work ethic and dedication to their tenants and the community. I highly recommend the Streeter. I cannot say enough good things about them! The Streeter is welcoming and I encourage everyone who wants a good quality of life and a clean environment to move to the Streeter. I stress to you all that this is the only place where I felt comfortable and at home. Highly satisfied.

    We worked with Maris Revilla in the leasing office who showed us the available apartments at The…read moreStreeter. She was enthusiastic, knowledgeable, and responsive to our questions and requirements. After we moved in Maris has been consistently helpful, welcoming, and a pleasure to work with. We are glad she is part of the great staff at The Streeter.

    Aston Chicago Apartments - apartments - Updated July 2026

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