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    Astra Vein Treatment Center

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    3 years ago

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    Lenox Hill Radiology - Parkchester - Waiting room

    Lenox Hill Radiology - Parkchester

    3.5(2 reviews)
    1.4 miUnionport

    They are busy and heavily booked. But I was pleasantly surprised by the helpfulness of the staff,…read moreand the competence and understanding of the technician Esther. My story: I needed special screening for the MRI because of metal objects in my chest after open heart surgery. Their agent Alexis on phone cleared me for the MRI with notes for the technician. Though heavily booked, she got me a timely appointment. I also needed an X-ray, and Alexis said, while there were no openings for this I can try for one at the reception on a walk- in basis. But no such luck as they were overbooked. Esther the imaging expert called me in, and then was thorough and knowledgeable for my MRI. On learning I needed an X-Ray she went out of her way to fit me in between scheduled appointments. The technician running the X-Ray unit and Esther took extra pains to understand what my doctor was looking for, and now I'm set for my next doctor visit. In sum, I found this place to be well run, with decent equipment and facilities, and most importantly, very helpful staff like Esther who went out of her way and saved me an extra trip!

    I was referred here for back x-rays. I called the office for an appointment and the message says…read morefor x-rays you can walk-in. I did just that. It took 30 minutes just to be called to be registered. I was told they would call me but they needed to take care of the patients with appointments first. After I was called, I waited another 90 minutes before they called me. By then, anybody who was there when I came in and even after was gone. I knew I would have to wait but at some point, they needed to weave me in the patient list. Otherwise, don't take walkins and make it appointment only. The receptionist I dealt with was patient and very nice. She was in another station across the floor so I'm assuming she's more senior because the others seemed lost. The xray tech was patient as well. However, next time, I'll have my doctor send me elsewhere. And why use the name Lenox Hill? They are not affiliated with the hospital.

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    Udmi

    Udmi

    3.4(44 reviews)
    2.6 miPelham Bay

    I recently had a biopsy done in March 2026 at University Diagnostic Medical Imaging at 1200 Waters…read morePlace, and I cannot say enough good things about the experience. From the moment I walked in, the staff made me feel comfortable and at ease. Nyaisha Ruiz, the medical assistant, was absolutely amazing. She took the time to explain everything to me in detail, including what to expect before, during, and after the procedure. Her calm and reassuring demeanor really helped ease my nerves. She was incredibly kind, attentive, and made me feel like I was in very good hands. Dr. Bernstein was equally wonderful. The procedure itself was so smooth and quick that I almost forgot I was even getting a biopsy. The only thing I really felt was the small pinch from the lidocaine, and after that it was completely painless. The whole thing lasted about five minutes, and I was honestly surprised at how easy it was. The level of professionalism, care, and compassion from both Nyaisha and Dr. Bernstein made what could have been a very stressful experience feel completely manageable. They truly went above and beyond to make sure I was comfortable every step of the way. I would highly recommend University Diagnostic Medical Imaging, especially Nyaisha Ruiz and Dr. Bernstein, to anyone needing imaging or a biopsy. You will be in excellent hands.

    I always bring my mom here for all her scans. She's had a few of them done. On Friday 10/3 she had…read moreher mammogram done. Scheduling the appt for her wasn't difficult and the check in process was quick. My mom was in and out in about 45 mins and took the van to the MTA bus. There are restrooms nearby and it's close to the entrance. Def recommend coming with an appt and if u come with a car, come with time to park

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    Astra Vein Treatment Center - vascularmedicine - Updated August 2026

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