Wanted to leave a recent review for this company since there aren't any on Google etc. Highly…read morerecommend! They took my car in right away, gave me a very accurate estimate right off the bat, was fair and didn't rush me to choose them (although my mind was already made up), and was very honest with me. Car was done pretty quickly and looked brand new! High quality service, ran by honest & kind people, who will take their time and pay attention to detail.

I definitley would recommend. Great service and superb work. They were able to get my car in…read morequickly and communicated well about a couple issues that arose and handled everything to my full satisfaction. Thank you

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

What use to be a quick oil change has turned into a 60 minute oc. How did this become so difficult?read more

They wouldn't honor any coupons. Tech said coupons were only for 5W30 oil. Nowhere on any coupons…read moredoes it say that. They've always honored coupons in the past when I've gone to other locations. Might just be Franklin location. This was my personal vehicle but guess what, I had set up an account with VIOC for my companies fleet about 2 years ago. I'll be rethinking that.

Reliable And honest, they do a great job at fixing any problem with your car from oil changes to…read moremufflers to engone trouble. They also are good at trying to find something wrong when you have no idea what the noise is coming from under the hood, and they're not ridiculously priced. Yes, I definitely would recommend going there. if you're not sure. You can always ask for them to check out your car and they will tell you what's going on and How much it will cost before any work gets done. Very satisfied...

I needed some major rear suspension and coil spring repair shortly before going on vacation. The…read moreproblem was diagnosed at another repair shop but they couldn't get the work done before I left for vacation. I called Jim at Nice Car Care and he was extremely helpful, polite, and was able to get the job done in a couple days. His communication with me about all aspect of the job were outstanding. Better than any other repair shop I have used in the past. I would eaten 6 stars if I could! Highly recommend them!

Charlie in service is top notch. He made sure I had a rental car and entire warranty process was…read moresmooth. Thanks again Charlie.

If you want a dealership that actually cares about their customers and is fair, this is the place…read more I have purchased many vehicles from them and Sean has been amazing to deal with.

I called to make an appointment for a possible repair and this gentleman took a lot of his time to…read moretell me how fix my problem over the phone instead of making a house call saving me money. I highly recommend this man for information, or a repair.

From the owner: Looking for RV parts or mobile repair services, you’ll want to contact My RV Guy. My RV Guy is…read morededicated to helping clients enjoy the great outdoors. RV inspections? My RV Guy does that. RV Orientations? My RV Guy does that. RV Insurance Estimates? My RV Guy does that too. You can be confident that you will be purchasing great products and services for your RV at fair prices from someone who knows you matter. My RV Guy, “Everything you need for your RV.” *For online booking please choose the minimum Hourly Rate or corresponding service in addition to the Road Service Fee.

Got a call from my grandmother in the morning and she asked if I could get her an oil change and…read moreget the air in her tires checked and make sure her car was safe. So I went to the jiffy lube in Franklin ma. Very small place can only do two cars at a time which is fine it wasn't busy. I waited about ten minutes and then went inside I was yelled at by the gm Jonathan and who told me to move faster into the bay. Telling me to "hurry up let's go" I kept my cool at that point. Jonathan asked me for my info address and email I gave him the email and he got it wrong I kept telling him it was wrong and he said "dont worry about I know how to spell " so I let it go. I popped the hood and Jonathan pulled the dip stick out, he got a phone call on his cell phone and threw the dip stick in the engine compartment getting oil all over the inside of the engine compartment. Another associate came and cleaned most of it up. Then it was time to pay he comes to me and tells me "that will be 91.69 " I said what? What did you guys do change the oil that's it? You didn't check the lights check the air in the tires nothing. And your telling me it's 91.69. He said yes! I can not believe I paid 92 dollars for an oil change. On a 2012 honda civic . Do not go here I promise you, it will not go well. I wish Jonathan well. Do not go to this jiffy lube. If you do please take a video. I wish I did. -Illcommitted

Great, easy experience getting an oil change before a road trip. Super helpful and friendly staff!read more