Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

One of the worst Crickets I've ever been to. Yesterday I showed up and wanted a specific phone, but…read morethey didn't have it so they took my name and number and said they would call me with when it'll come in and what color I want. I never received a call, so I came this morning. It says the store opens up on Saturdays at 10, so I show up at 10 because it's the only time I'm available today and they're supposed to be open. But right now, I am locked out of the store. No one is answering the phone, yet I have called 5+ times. It's 10:20 and no one even in the store or anything. Now I have to come back YET AGAIN to cricket wireless for a third time. This is absolutely ridiculous. Worse decision ever, don't come to this outlet. Deserves no stars because they don't even offer service apperently.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Bound Brook store today.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

BEWARE! They accessed my phone WITHOUT PERMISSION to leave a 5-star review after I dropped my phone…read moreoff for repair. Do not trust them with your phone! I only noticed it because they were dumb enough to reply "thanks Samantha!" to the review and I got an email notification. The worst part is they couldn't even successfully fix my phone... I was going to let it go because the guy seemed nice, but he damaged a sensor while changing the screen and couldn't fix it. If I wasn't still under manufacturer warranty I'd be buying a new phone. The original review that they left in my name was: They have some nice cool cases for my iPhone 11.

Buyer beware!!! They will not issue refunds even within 30 minutes after a sale. Rude and pushy…read moresalesperson. Bought SPECK product and then realized that I overpaid. I attempted to get a refund and basically was told NO and the rude salesclerk would not provide name or phone number of manager. Horrible experience.

The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

We just had our wifi hooked up in our new apartment by a tech named William. We were given a time…read moreslot of 8am-11am and William showed up right at 8:00 on the dot. At first, he thought we'd need access to our buildings attic, which I would need to have the landlord come out and open for us. Instead of making us reschedule, William went above and beyond, outside in the unusually hot morning sun, to relocate the hookup from one pole to another, so we could get it done today. I offered William cold water and snacks, but he kindly refused and kept on working until the installation was successful. He was also very kind and patient through the process and made sure all of our devices could connect before he left. If I could leave more than 5 stars for this man, I absolutely would.

I'm feeling charitable and giving them a higher star rating than the other reviewers seem inclined…read moreto give. Not much of a higher star rating though. I'm old enough to remember when TV was 13 channels, and you needed an antenna hooked up on your rooftop for reception. When I moved to where I live now, way back when, "cable" was going to be necessary, and I was going to have to pay for it. I was a bit conflicted about that, but I ultimately thought, "Well, there will be many more channels available, no commercials, and they won't cut movies up and censor them on the off chance that a child might be watching. It might actually be worth paying for." Decades later... Is it worth paying for? Hardly. I now pay a king's ransom for basic cable, and I get...stultifying "reality" shows that pander to every corrosive stereotype you can imagine as well as to the absolutely worst aspects of the human character, movies that are stocked with more inane, abrasive commercials than you ever saw back in the 13-channel days (a 2 or 3 hour movie can run for something like 6 hours with all the commercials; I love The Godfather, but why would I watch it on cable and suffer through the unending commercials when I can just pop in a Blu-Ray and watch it again in its unadulterated form? TCM is a notable exception to this, but it's a lone island in a sea of maddening inanity), an unrelenting line of TV preachers trying to hustle you out of your money in the name of God (at least in the old days, Jimmy Swaggart and Robert Tilton gave you an entertaining show for your money), nonstop "infomercials" (I have yet to figure out the sales strategy of running the same infomercial every single day...and I do mean every single day; do they think at some point of clicking quickly past that particular channel(s) I'll relent and say to myself, "Ah, let me pay attention to what they're selling; maybe I'll be interested!"), sitcoms of varying degrees of quality (MASH vs. "Saved By the Bell") that I used to be able to watch for free, "news" programs more designed to spread propaganda and sell things than to actually inform the populace, and sports, and more sports...which I have as much interest in watching as I do infomercials. (Any bright spots at all? Yeah. A few. I saw "Breaking Bad," "Mad Men," and a few other worthwhile, intelligently rendered series on basic cable. My closest friend and my birth mother have both told me "Yellowstone" is engaging, although I haven't watched it yet. And I think "It's Always Sunny in Philadelphia" is consistently laugh out loud funny, and who doesn't need a laugh these days?) Back in the day, my cable co. was Cablevision of Raritan Valley. If you called their "help desk," they'd invariably tell you to "reboot" the system, and, if that didn't work, their guess was as good as yours. When I bought a DVD player back then, I asked 1 of their techs to come install it for me (I'm not lazy...although I've been accused of that...but I'm "simple" when it comes to modern technology...or any technology at all). He did, and when I offered him a "gratuity," he declined it, saying, "It was embarrassingly easy, and I'd feel like a schmuck accepting that money." Didn't make me feel good about myself, but I respected the guy. A few years later? Optimum has taken over the helm, and nothing has changed, except what I pay monthly. Paying "vig" to a ruthless loanshark like the late, unlamented "Gyp" DeCarlo would probably be less burdensome. I don't know that even DeCarlo would have been quite so avaricious as Optimum is, now that I think about it (although, in fairness, Optimum won't break my legs if I don't pay. At least I don't think they will). A few years ago, my friends/co-workers bought me a large screen TV to replace the ancient small-screen TV I had been using. I don't know if it was pity or pure altruism or what that motivated them, but it's 1 of the nicest things that anyone I'm not related to has done for me. I called an Optimum tech to set it up. He arrived on time, looked at the unopened box, and said, "I can help you take it out of the box, but I can't set it up, because if it cracks or breaks, we're liable." Flabbergasted, I said, "I didn't have you come out here to take it out of the box! I can take it out of the box!" I had to slip him some money, and he finally set up my TV. That Cablevision tech who wouldn't take a tip for setting up my DVD player is obviously long, long gone. Recently, my cable box died, and I made an appointment for a tech to come and replace it (after a maddening half hour with the robotic help desk that kept telling me, "We're rebooting now; this should take a few minutes," even when my box had absolutely no power with which to reboot anything). The tech arrived during the 3 hour time window I had been given, he was polite and efficient, and within a few minutes, I was back in service. My cable TV has been restored to working order. I'm not actually sure that that's a good thing.

*Shoutout to Leo and David!* For without their tireless…read moreefforts, I'd be left destitute, lying in the streets, cold, hungr, and begging for just 5 minutes of phone time from those more fortunate than I (meaning they have a screen that isn't "spiderwebbed" 8 months out of the year) If You're old like me, you may remember a time when there were actually still a few businesses that could be considered "mom-n-pop", where people were friendly and helpful just because that's who they were, and not because they're forced to be. Well, that's basically nothing more than an old wives tale now, but you can still get a small taste of the experience when you go to iCity repair! And it's not the phony kind of helpful, they've helped me with certain things long after the repair warranty was up at no charge just because I've bee goin there so long... Where TF are you gonna find that kind of thing today?! Nowhere! (I hope you don't mind me bringing that up David, now everyone will expect freebies ). Except instead of a big store, you'll visit a small kiosk under the escalators near the main entrance! (How many times have I seen that commercial?). I'm not even sure how many repairs I've had done here (They've been around a while, and I'm a complete butterfingers) but I'd say it's gotta be at least 15, but not as many as 30... mmm nah, probably not.

I thought that the charging port on my iPad was loose. Turned out it was just dirty. Service took…read moreabout thirty minutes. Nice people. Sign now says "The Fix" but the same company. Cost was less than $50. I would use them again.