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Basking Ridge, NJ

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AT&T Store

5.0 (1 review)
Open 10:00 am - 7:00 pm

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Verizon

Verizon

2.3(20 reviews)
2.7 mi
Available by appointment
Shipping

To have only one employee working on Sunday is bad management. To have to wait when all I have ti…read moredo is return a phone I reset and deleted as a trade is not great customer service.

After 11 years plus i took ill and asked to please have some help with my wireless bill that fell…read moreoverdue i mad a payment arrange made a partial payment than asked for another please take in mind I have 7 devices from mobile to tablets to home devices after numerous minutes on the phone going back and forth with AI reps which it seems that what Verizon has done is turned ALL of their customer service into AI BOTTS they went so far I believe they think its humorous to name them AI-EESHA and they have equipped them to argue the fact of being human and not AI It makes me sick to my stomach but back on point 24 hours prior to ana arrangement I mad I called and after back in forth from AI to maybe real human but in the Philippines maybe I was told it would be ok to make a partial payment and the following day they would call me back to set up the additional 6 days I needed to get back on track Well no phone call so I call back and forth again AI then finally a human sounded swamped she says I can't do it electronically but she could send it where it needed to go so my services were secure this was reiterated over and over she assured me then the following day I ge3t electronic notifications that my service may be in jeopardy so the next 3 days i call go through the same issues after an hour or so each time telling me no your son and you are fine well today at 10;00 the notification comes in your services are disconnected !!!! there ya go VERIZON SHOWS LOYALTY TO SENOIR CITIZENS AND FAMILY MEMBERS IN THE ARMED FORCES BY NOT complying with their spoken promise I called every day to make sure that they knew after 11 years I wasn't planning on not following through you know my plan came with APPLE MUSIC I've had to pay the entire time even after many calls I just gave up been paying ever since I'm sick to my stomach I have anxiety from this Shame on Verizon not SENOIR CITIZEN FRIENDLY OR IF YOUR FAMILY MEMEBRS SERVIN THE MILITARY ZERO STARS SIGNED 11 YEAR LOYAL CUSTOMER 7 DEVICES VERIZON NOT ARMED FORCE FRINDLY THIS IS ONLY THE BEGINNING SIGNED SENOIR CITIZENS REVOLT

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Verizon
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AT&T Store - mobilephones - Updated July 2026

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