Very frustrating experience. Still dealing with random glitches way more often than expected where…read moreyou have no control over the screen that I paid to repair, like can't even hang up a call or barely get your phone to restart because the screen won't detect any use or tapping happening so it's basically useless until you can kill the battery or hopefully get it to snap out of whatever faultiness it is going through. Even getting the repair done was misleading and annoying. The repair shop employee or owner was not true to his word on when it would be done, blaming the parts that were received and taking no responsibility in ordering the wrong parts. Very bad communication! I called him multiple times from my dad's phone and e-mailed, as he was supposed to keep me updated via either source and never did and only called back very late in the day like right before closing. Had me come to pick up the phone only to tell me once I arrived that he had just opened the parts received and realized he couldn't do anything. He said I would have to come back, but to try to be a big sport and make up for the inconvenience he said he would throw in a plastic screen cover. Once he was actually able to get my screen repaired, & came back begrudgingly to pick it up, he said the wrong phone screen cover arrived, again taking zero responsibility and not seeing how ridiculous he sounded. He told me I could return once again to get that once he re-ordered - had nothing in Stock. I declined, as I would never want to return to this establishment ever again! Still receiving random and kinda frequent issues with my screen functioning normally makes it all the more maddening that I put up with this process in the first place. Should've bought a new phone! Save your money for that & skip the nonsense in doing business with "I-Fix-A-Phone" because they barely do!

We took 2 brand new iPads 10.9 that needed screen savers & cases! And 2 older models that needed…read moresome major repairs! All together it cost under $200 dollars! I would recommend this businesss anyone in the local area even if you have to drive 5-10 miles he will make it worth your time & money!

We had bought phones the day before at another store in a city 40 min away. On Sunday morning we…read morewent to this store after being told at the one on 14th street that they wouldn't help us because we didn't buy our phones there. Our experience at this store was night and day difference. Chris was wonderful! He was so friendly and happy to help. He was quick and efficient in trying to fix the problem and just could not have been nicer. I wish I'd gotten my phone from him! I couldn't recommend this store more!

My salesman's name was James. He has only been working at that store since November, he was very…read morerude and disrespectful, he also talked down to me and was very belittling. I did not feel comfortable being in the store with him. I would never want to go there again.

I rented an Iridium 9555- which was the phone suggested by the sales rep- since we were going to…read moreNorthern Canada- First- the charge cord that was supposed to be used for a car didn't fit the phone- Second- 80% of my calls and over 50% of text messages either didn't connect or were ended remotely or they couldn't hear me or failed to send- The most outrageous thing- a little water spilled on the phone- it stopped working- we didn't drop it in water- a little water splashed on the phone- the screen fogged up and the buttons stopped working. WE put it in rice for 2 days before I could send a text and another full day before we could try a phone call- Now they want to try to charge me extra for 26 min. over the 60 min. package- When I tried to call about this they said they would transfer me to billing and then hung up- Go to another company- this was a waste of money- Jim Simone Order #340215

Great knowledgeable salesman who always answers the phone. Plenty of SAT Phones and other devices…read morein stock, and they have stores and people to assist you in multiple time zones.

call before you go.....online hours are not accurate. Store didn't open, multiple people waiting.read more

I read the negative review and was a bit hesitant at first but then went to google and their…read moreratings are outstanding!!! I have been putting off upgrading my iPhone for about two years now and went here this morning. The Manager Ben and his employee were beyond awesome. They had me upgraded and all emails, apps, pictures and contacts done within an hour. They were fun, knowledgeable and professional. Highly recommended!!!

Pat and Tyler were great. Set me up with a phone upgrade and screen protector without any issues.read more

Pick another Verizon. Went in and there were 3 male employees. One was sitting and did not…read moreacknowledge anyone and the other two were helping one customer. In the span of 1/2 hour two employees got up and went to back room after basically saying they could not help because they were not "sales associates" ironic since the questions were about billing and upgrading phones. Three other sets of customers were waiting. No one was receiving help.