I would like to express my sincere gratitude to Jessica in Customer Service in Tampa, FL. She…read moreassisted me with disconnecting service following a death in my family, and her support was truly exceptional. Jessica went above and beyond in every way possible. Her compassion, kindness, and attention to detail are qualities that seem all too rare today. During a very difficult time, she treated me with genuine care and respect, making me feel valued and supported every step of the way. I cannot thank her enough for showing up with such empathy and professionalism. Her actions made a lasting impression, and I am deeply grateful for the care she provided when I needed it most.

What can improve? Everything! We have been without internet for 3 days and the so called hot line…read morecannot even provide an update to when service will be restored!

I worked in wireless in my past life, and their customer service and knowledge at every store I've…read morebeen to, is friendly and professional. When I switched service, my bill went down an average of $70 per month. Through Verizon. I purchased a watch & now with T Mobile I have equal the iPhone & iwatch , in addition ear pods & iPad, AND my service plus equipment is still lower! I don't miss a thing other than feeling GREAT that my bill isn't over inflated for mediocre customer service! Proof with Verizon...It isn't always true that you get what you pay for!!! Love TMobile.! The TMobilr app & Phone CUSTOMER CARE communication is STELLAR! I was beyond frustrated with Verizon's poor customer services.

As soon as I made this call I knew this store was different…read more Donny was so very polite, knowledgeable and accommodating. The manager came over to introduce himself and offered additional programs. My daughter and I were very impressed and couldn't be happier. Excellent service and superior training. I would give ten stars if possibl.

While the service is working, their Fiber 1Gig options is very quick, however, I just had my first…read moreoutage today (4 weeks after install) and the customer service is non-existent. Regarding customer service alone, it would be a zero rating. First, went to their app, but it insisted that no outages were present in my area (well, that was false). Then started a chat, but the bot went on for 1.5 hours with notices of please wait ... finding an agent. About 45 minutes in, I also called customer service, only to stay on hold with no help for another 45 minutes, with constant message for me to try out the Frontier App. Finally, I received a text, where Frontier acknowledged that there was in fact a "data outage" and to expect a fix in another 2 hours. During this time I was never able to speak with a real person via chat or phone.

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

I lost my IT guy tragically and I was lost. He'd been with me for so many years and now he was…read moregone. What to do. So I searched out YELP and found COMPUTER SOLUTIONS OF FLORIDA. Marcus showed up to a LAUNDRY LIST of things I needed to be done; connected, repaired, set up, etc. Even with me talking his head off he was done in lickety-split (or maybe he was done fast BECAUSE I wouldn't shut up and go away :-D ) He is a very polite, VERY intelligent, IT professional. AND he has a long list of Credentials to back him up. I was very impressed by the speed at which he accomplished every goal. Zing Zang Zoom !!! They are my new IT company for SURE. I'm thinking up a new list of things I'd like to do, to make our computers, network, etc more efficient and condensed in our small office space. Call Marcus and his gang, you wont regret it !!!

From the owner: About Computer Solutions of Florida, LLC We're a local…read moreinformation technology and telecommunications company specializing in computer repair, website design, business services, security camera services, home automations, telecommunications and television services for dynamic businesses, non-profits, residential consumers and government organizations. With over 10 years of professional experience in the areas of information technology and telecommunications, our solutions help organizations to facilitate growth, compete more effectively, reduce cost, and work more efficiently. Computer Solutions of Florida, LLC will continue to expand its presence to better serve its client base. We work closely with some of the Top Telecommunication Companies: Spectrum, BrightHouse, Frontier, Verizon, Comcast, and Xfinity. 941-900-4533

Zack lives up to his reputation for being fast, courteous, and reasonably priced. He diagnosed and…read morefixed my very frustrating TV issues and was more than happy to be of help. I highly recommend him and will call him again. He is an engineer and says he also repairs appliances and has other handyman skills.

Zack worked on my washer and did an Excellent job. I don't…read moreusually give reviews but he did such a good job I felt like I owed him to do it. He washed out my motor to save me the money of buying one and it worked. He checked out my whole washer and tightened some belts. Just a great job!!!!

call before you go.....online hours are not accurate. Store didn't open, multiple people waiting.read more

I read the negative review and was a bit hesitant at first but then went to google and their…read moreratings are outstanding!!! I have been putting off upgrading my iPhone for about two years now and went here this morning. The Manager Ben and his employee were beyond awesome. They had me upgraded and all emails, apps, pictures and contacts done within an hour. They were fun, knowledgeable and professional. Highly recommended!!!

If you want outstanding service, professional, timely, response, and reasonable prices, this…read morecompany is for you! I could not give a higher recommendation for Alej. His AV service is top notch. He just completed setting up my home and pool complex. He brought the equipment I needed. His work is clean and spotless. Journey A\V has my highest recommendation. I refer him to all of my friends who want a highly connected audio experience throughout their homes // from TV mounting to AV whole house and patio sound. Alej does it all and has never disappointed - having completed several different work orders for me over the years. He's a true Pro.

People are generally lazy these days. And if they run into something challenging, they just tell…read moreyou it can't be done then charge you $150 for coming out in the first place. Alex is the OPPOSITE. Alex is tenacious. He has a "can do" attitude, loves a challenge and won't leave till the job is done. It's so wonderful!!! In my situation, I had another contractor tell me what I wanted done was not possible then charged me $150 for coming out to survey the situation. Then I hired Alex. He came in and said "absolutely we can do this." He got it done and I am HAPPY. I am hiring Alex the next time I need this kind of work done. I know the job will get done right and with a genuine smile.

I am extremely disappointed with Spectrum's service…read more About a week ago, Roberto Dottavio (Residential Connectivity Specialist) came to my home and offered me Spectrum Fiber Internet 1 Gig for $50/month, with the first month free. At the time, I was already using Frontier Fiber 500 Mbps for $49/month. Since Spectrum offered a faster plan for nearly the same price, I agreed to switch. To make sure everything was accurate, I called Spectrum's customer service at 1 (833) 737-0874 the day before the installation. The representative confirmed that Spectrum Fiber was available at my address. On August 4, the installation technician, Andy, arrived. After checking every utility box in the neighborhood, he informed me that there were no Spectrum fiber connections available. In other words, the service I was promised simply did not exist at my location. As a result, I had already canceled my Frontier service based on Spectrum's assurances. Now I regret that decision and have to call Frontier again to ask them to reconnect my internet. This experience wasted my time, caused unnecessary inconvenience, and showed a serious lack of communication within Spectrum. Customers should not be told that fiber service is available when it isn't. I sincerely hope Spectrum's management sees this review and takes steps to improve the accuracy of the information provided by its sales representatives and customer service.

They will not send out a repairman. They do not listen to…read moreyour problem. The read commercials for other products. It is truly horrible.