Trevor was great gave us exactly what we were looking for was honest that a more expensive phone…read morewouldn't benefit us for what we were looking for I liked the honesty . Thank you Trevor

Great service. Can't find anyone better to help set up a new phones. Quick and easy purchase lots…read moreof variety.

They are to expensive and increased price without notice…read more Staff are not friendly at all

Turning in equipment was ez. Greeted promptly and directed where to go lines were rather long and…read moreseemed to drag on and on.

Ten stars on a five star scale! Here's the story - I took my iPad Pro to the place across the…read morestreet from BatteriesPlus for repair... Week One - I was told it would be a week's wait for the battery. Week Two - I got a call saying the parts were in. Dropped off my iPad and was told a 24 hour turnaround. Week Three - I called, hearing nothing. The place across the street now tells me all the parts were NOT in... Week Three plus a day - My iPad was returned with UNREPAIRED. I was told the battery was fine, and it must be a "motherboard problem." Oh yeah - when I picked up my iPad, it seems the place across the street gave me a few bonus white pixels in my screen when they reinstalled the battery improperly. THEN I WISED UP AND TOOK MY IPAD TO BATTERIES PLUS Week One - Had to wait for the battery to come in. Week One plus a day - Batteries Plus installed my new battery, FIXED the white pixel problem with my screen. It seems the place across the street kinked some of the battery wires during their attempt to fix the iPad, causing pressure on the back side of the screen. In summary - Batteries Plus fixed my iPad when they said they would. Batteries Plus kept me posted every step of the way. Batteries Plus fixed the white pixels in my screen due to the attempt at repair from the place across the street. Batteries Plus correctly diagnosed my iPad problem as a battery issue. Batteries Plus fixed it in 24 hours. They kept their promise. Best of all? Batteries Plus did all this for FIFTY BUCKS CHEAPER than the quote from the place across the street.

I took my Apple iPad Air to get a new battery in it and the woman changing the battery broke my…read morescreen. She said she had another one at another location and I could pick it up later in the week after she got that from the other location. Well, it wasn't the exact same face plate and it never worked properly after that. It kept shutting itself down. This was over a year ago and I didn't report it immediately. I knew that they wouldn't know who the tech was that broke it.

Brandon and Eddie are absolutely amazing. I just popped into the shop to update some account…read moreinformation. I have never been treated so well by any customer service people ever!! All of my needs were met and exceeded exponentially! It is quite apparent that these guys know their brand and products inside and out. I came out with some incredible equipment and didn't break my bank. The shop was also immaculate and well maintained. I would definitely recommend this AT&T location to everyone. I am so happy I came in.

We are pretty difficult customers and Sean was "to the rescue"!! He gave us time and options. These…read moreguys know what they are talking about and will give you the best suggestions for you and will give you apace to decide what you want. They were kind to us and so helpful.

Went in today, and Nate Walker was an amazing help to me and my dad . We will definitely be going…read moreback and hopefully with Nate. Very friendly and helpful guy!

Stevie the one with the lil bun on the Top of his head doesn't respect the customers that put's the…read morefood on his table, although I arrived with all ID and all pertinent information to acquire a simple print out of a past billing statement. Stevie claimed I needed my wife present which was later found out she was Not needed as I was a Manager on the account costing me 2 round trips and 1 1/2 hours of wasted time and $10 in gas. I had explained to Stevie my wife was awaiting surgery and could not make the trip and I had her ID with me and she was available to speak on the phone all to No avail. I am not sure if it was incompetence or Stevies special time of the month that made the problem.. The next day the Manager corrected the problem professionally and politely which was appreciated! Thank You Danielle!

Great service! They were unable to repair my phone. The problem was deep inside and would have cost…read moremore than the price of a new phone even if it could be fixed at all. No charge for the diagnostic examination. Good guys. Very talented. They have helped me a few times before. Trustworthy. I have recommended them to several friends. I am quite satisfied what these people do!

100% don't recommend and don't waste your time at this place!…read more They had my computer for 3 weeks, never called and give me updates (which said they were) and got no work done within 3 weeks. Paid $65 for a diagnostic what a waste of money, for a company to tell me they haven't found anything about my laptop. they refused to give me a refund.

I had to replace my Samsung 82" tv and decided to take my neighbor's advice and talk to Kyle at…read moreBrooksville TV. Best decision I could possibly have made. Kyle took care of me from making the decision about which tv set to buy to installing the new Sony 85 inch tv. Kyle spent 2 and a half hours carefully installing the set and programming the remotes. He carefully explained everything to me. I am 72 year old and don't easily understand technical things. My wife and I are delighted with the simple way our remote works now. And of course the picture on the Sony Bravia is spectacular. We were happy with the Samsung picture, but the Sony is much better. Kyle is also nice and friendly to us old people who ask lots of dumb questions!

I took my 7-month-old Vizio TV in for repair. The cost of the repair would have been more than I…read morepaid for it. So I decided I would just buy a new one and I had researched at Sam's club and Best buy and had looked online for a comparison between Sony and Samsung and Sony came out on top. Coincidentally Brooksville TV is a authorized Sony dealer and Kyle is an authorized Sony warranty repairment. It was worth it for me to purchase from them to get delivery and set up by an expert not some kid still wet behind the ears. And it's gives me a lot of confidence to know that any questions I have I can call kyle. Consider shopping there and support our local businesses.

I chose this location because they opened at 9:00 am - an hour before the national brand 3 minutes…read moreaway from it. Only today, they didn't. I arrived at 9:30 and found the door locked. Called the 800 number on the door, he said he'd call me right back and did. Seems the store manager had car issues, but was on his way and would be there in 20 mins. He arrived 20 mins later. Not off to a great start. Really nice guy and seems to know what he's talking about. My screen was cracked over the camera and wasn't usable anymore. Had got an online "instant" quote of $199 to replace it. Store manager takes my phone and passcode in the back (out of my site, which was NOT cool with me) and comes back saying the LCD needs replaced. If I do both the screen and LCD it's $350 instead of $400. I ask if the repair is don't up here in the front. He says yes. I agree to the $350 and he starts taking my phone in the back room again. I stop him, get my phone back and start walking out. He said he misunderstood and asks to call the owner. I agree and am allowed in the back after he cleans it up to watch the repair. Now mind you, there's nothing sketch on my phone - but my banking, email, passwords all are! I do not let it out of my site. The entire contents can be dumped in seconds with software out there. He fixed the phone and all seems well. I go to pay and there's a problem with my credit card. He asks if it's a debit card. No, it's an American Express business card. He tells me it has to be cash or debit. I'm beyond shocked - and even he struggled to find where it was posted. Back on the phone to the owner and they agree to take my credit card. Again nice guy - but their processes are broke and not transparent. Also, now I have a persistent notification about an unrecognized Display on this iPhone because the part is not genuine Apple. Again, informed after the repair. I will update if the display doesn't last or all my accounts are broken into

Walked in the door with my phones screen totally fragmented, walked out with a new screen in 20…read moreminutes. Repair charge was reasonable, service was excellent,and the employee was friendly and helpful.