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    AT&T Store

    2.4 (73 reviews)
    Open 11:00 am - 7:00 pm

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    Alison R.

    If you need AT&T products come here! Seven sale personnel and only customer is me! I waited an hour at another store and never got service. This is a great store!

    Every time an AT&T truck is in our 'hood I know I'm going to be without service for hours!! This time days ‍
    LaNae M.

    So yesterday the trucks were once again in my neighborhood. As soon as I saw them I snapped a pic (got one of two trucks) and sent it to my hubs with the caption..."not one but two trucks! ‍". He said oh great kiss your tv goodbye. So I did. So I have. As I will until late Saturday. Every time we see one of these trucks we know it will be hours without service. That was early yesterday. Well it still hasn't worked itself out so we decided to reach out to them for help. Brian, at the other end of my call, really needs to reconsider a job in customer service. I was called a liar (that I didn't see the trucks), told in a condescending way to use a hotpot (I actually have) and generally moreover just treated with disdain! I interrupted his day with my whining. We were on the phone for less than 5 minutes. It took him about 30 seconds to have an attitude with me and call me a liar after I told him it's upsetting they can come to my neighborhood and break everything but not come back to fix it. "You have no proof" (well actually Brian I do!). I know, having been in customer service for years, that it's not fair to treat someone badly. It's usually not their fault. (He wasn't driving the truck. The waitress didn't overcook your steak...you get me) On the other hand...if you aren't prepared to deal with stressed out/upset customers bc they their expensive service goes out OFTEN. A service this parent RELIES on for her kids homework...maybe, just maybe Brian you need to choose a different career choice! I tried to kill it with kindness but there was just one too many condescending/passive aggressive remarks and I hung up on him! Better that than sink to his level. 28 days per month everything is great. Until their trucks show up in our hood. Until we have a storm. Until someone sneezes wrong in the house. Most of the time it's an easy fix (for my hubs). When it does go bad and it's going to take you 4-5 days to come out, how about offering the customer a free movie rental instead of being condescending. A little kindness and a $5 movie goes a long way.

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    9 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    9 years ago

    Slick store with many phones on display, but the sales people feel like car salesmen. They get annoyed when I ask for details.

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    8 years ago

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    10 years ago

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    8 years ago

    Waited over an hour just for an online pickup order. The store wasn't at all busy. Five thumbs down

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    8 years ago

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    15 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    4 years ago

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    12 years ago

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    15 years ago

    the woman greet was enthusiastic and one of the associates, Damian, was very knowledgeable

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    12 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Jake took his time and explained what had happened and with my sweety he showed him how to fix the problem.

    Mentioned in 3 reviews

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