I stopped by just at closing on a Monday night after July 4th weekend. The screen on my phone…read moreshattered, and my contract just ended as well so I was hoping to get a new phone for signing on for another two years. The wait wasn't long, in my opinion, nonetheless I was periodically checked on while waiting and reassured I had not been forgotten about. Much appreciated. John was very informative, pleasant, honest, had a great sense of humor, and did not push any extras during my visit. In fact, I walked out of the store with a brand new phone, some extra cash from trading in my phone, $100 in Google Play credits, and I never even pulled my wallet out. Well worth the extra few miles to avoid, ahem, another location that may or may not be inside of a mall.. Overall, quite possibly the best in store experience I have had with Verizon. Easy breezy. I enjoyed my visit to this store and left in a better mood. Seriously.. John is that awesome.

The salesman is unprofessional! I have been dealing with an account transfer for three month, and…read morestill has not been completed successfully. I just want to check my account status, so I went to this store because I also having trouble accessing my online account! I guess because it was close to the closing time, the man with no hair in front keeps saying he cannot check it for me and I have to CALL customer service! I had experience with the customer service that on phone for three hours but was not helpful at all. I hope the salesman can help me on this, but he said "you are rude, I'm not going to talk to you" when I get emotional!!!! I am emotional because you guys did not fix my problem! Well, obviously, instead of helping customers, the store exists "for sale" only! (this is what the salesman said, and he said he is get paid for sale only). Once you buy their products, they don't provide proper post-sale customer service. I see you have a lot of bad reviews already, so you may not care about this one. Do not reply under me because I don't want to read the fake apologies. Just train your employees more professional!

I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

My family and I went to the T-Mobile in Northfield to switch from Verizon, and unfortunately,…read moreJulieta made multiple mistakes with our account. She marked my iPhone trade-in as "damaged" (which it was not), causing me to lose the credit I was owed, and our bill came out $60 higher than what she promised. On top of that, we ended up paying $140 to return the phones and restart the process--something that should have never happened. It was clear she was juggling multiple customers at once, and I'd recommend she focus on one at a time to avoid costly errors like this. Thankfully, Damon at the Brighton (Prairie Center) location was incredible. He corrected everything, got us the right plan and trade-in value, and provided the kind of service we expected from the start. I hope he gets the recognition and credit he deserves. If you're switching to T-Mobile, skip Northfield and go see Damon in Brighton.

The agents were nice and explained so understandably! They told me what happened if I didn't pay…read morethe price and I understood it so well! Great service!

Sold me the worst smart phone I've ever bought. The screen literally captures and traps moisture. I…read moregot a way better phone for $20 cheaper at a shop on Colorado Blvd

10/13/2025 at 3.30 pm…read more Not recommended to come here at all. First time go to this store and will be my last. Go somewhere else is much better The Lady staff is nice but the male Hispanic (kid) staff is suck, unprofessional and had a bad attitude. He didn't care or not try/want to help at all. Drive for 45 mins to this locations for nothing. I just going to switch my phone service carrier to ATT for my whole family. Good for me that I didn't switch to them. This kid should not work here or need to trains more. If you don't want to work or take care of customer. Go get a new job kid.

I called the customer service line by dialing 611. They told me I had the option of going into the…read morestore to complete my upgrade. The agent tried to convince me to change my grandfather plan because I don't qualify. Then they told me I had to pay insurance. I've been an AT&T customer for 15 years. Don't play me! I went online and completed my order immediately! This location is a scam!!

Hours online dont match the store hours. Does this place not have any management? Being off by a…read morefew hours isnt a little bit.

My Nintendo Switch took a nasty fall last night. In the process - a joy-con was badly damaged and…read moreslider bent opposite the console (bent towards the player if you were holding it upright) and the wired headphones snapped to a point I had no audio regardless of any tweaks. So I headed to Gamestop with my year warranty and boy was I in for a suprise. I had the headphones in a small bag over my shoulder, revealing it's story to the associate behind the counter -Arben. Arben wasted zero time explaining also I could re-up my warranty for less than $10 dollars. Explaining again the unfortunate situation of also being completely broke, Arben paused. When I looked back behind the counter moments later after I DC Universe commerical caught my eye featuring Penquin From Batman Returns (Duck Car included!!), I noticed Arben (the associate) had vanished. I followed to where I could see someone crouching - It was Arben with the same headphones only CHEAPER! All said and done, I waited for affirmation we were good when Arben muttered "Let me see something- hang on." I was handed 34 cents and also told my warrenty for the headphone for the next year was free!! FREE and I got paid!! WHAT!! GameStop is just as the name states with workers like Arben who thrive for a visit you won't soon forget. Everytime I'm blown away by prices but now a complete suprise I couldn't have expected anywhere else!

I walked in and was greated right away. I was expecting to pay upwards of 300 for a new phone but…read morethe sales worker showed me other phones that were all under my budget that had the same specs. I got to play with the phones before i made my decision. The entire process was easy and no pressure.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Denver store today.

First off, I strongly advise against purchasing the SyncUP Tracker 2--especially if you use an…read moreiPhone. The product is unreliable, and the app performs poorly. Secondly, my experience with an employee named Christian was extremely disappointing. He was rude and disrespectful, insisting that I either follow his instructions or leave the store. It became clear that the staff lacked the knowledge and willingness to properly handle returns. I had to contact corporate to file a complaint against him. They have since opened an investigation into why the return was denied. I was also informed by corporate that either the staff is not properly trained on processing returns or there is a known system glitch causing these issues.

I bought a phone. Was told by The Store manager, Christian that he couldn't transfer the…read moreinformation from my old phone to the new phone, and told me I would have to go to MicroCenter to have them transfer the data. They could not. I called to see about returning the new phone. They said there would be a restocking fee of $75. This is unacceptable. I was misinformed. I should not be charged for something that was not my fault. I will be switching phone service. I have been a customer since 2005!!! Thank you, No thank you!!!

I needed a fast iphone screen repair because microcenter sold the last screen they had even though…read morei made an appointment. It was done in 15 minutes and works great. Friendly service as well. Would recommend

From the owner: We can repair your devices less than 20 mins read more