I've been getting my phone from this place ever since I was a kid. Great service! Definitely…read morerecommend this place~! Just got my New iPhone XS Max ~! Just a reminder, "Do NOT Park near the Dunkin Donut spot"

Came in since my daughter had an sim error on her iPhone. Store was not busy and a sales person…read moregreeted us as soon as we walk through the door. Told him our issue and he was real straightforward and told us we can either get a new SIM card from him for $20. or go to a corporate store and get it free. He even gave us the closest location. Love when people don't try and and scam you. Would definitely come back for future cell phone needs.

I just went to the Greenpoint location because the charging port on my iPhone wasn't working. The…read moreguy working there fixed it and was very friendly and provided excellent customer service. This is probably the third time I've gone to this location, and each experience has been very positive. If you are in Greenpoint and have any repairs needed for your phone, I highly recommend Mr. Fixsmith.

I should appologize for the delay in doing this. Greeting from Plant City Florida. I used to live…read morein Forest Hills NY before moving to Florida. I lived there for over 23 years and the last 10 years more or less, I have been going to Mr Fixsmith. Mr fixsmith was my go to place to get anything IT related fixed. If I needed an IPhone to give to family members as gifts. The accessories there for both the IPhne and Android were great. They are the go to place there. I have two iphones, an IPhone 12 RED and an Iphone 12 Pro Max that did not want to turn on. I did have an IT place here in Florida look at it without opening it up. This my error. I called Mr Fixsmith in Forest Hills and talked to Mahmoud. I let him know of the situation and told him I'd be willing to send both phones to him via UPS so that he could look at it. The cost of the UPS was on me and that was ok. Mahmoud was great. The batteries in both devices needed to be replaced. He called me to let me know what was going on and an approximate date the devices would be fixed. He did set my expectstions which were spot on. Mahmoud is an A++ professional. I appreciated the communication. It's my experience, that kinda of communication does not happen much here in Florida. I had a trust relationship when I lived in Forest Hills and unfortunately, being here in Florida, it lessoned but not anymore. I needed a reminder of that relationship and Mahmoud showed that to me indirectly. I won;t be going anywhere except Mr Fixsmith to have my hardware fixed no matter what. Steve, you have top notch people working for you and I truely appreciate the service. BTW, the two iphones are working perfectly. I have two sisters here that are currently using them. If I could give more than five stars, I would Again, the service was A++.

I always keep my eye for local businesses when they open and I add them to Yelp if they're not…read morealready listed. I was curious when Alvin's opened across the street from my house and I recently popped in to see what's what. There's a nice assortment of phone covers and they replace iPhone 6 screens - helpful to me in particular, because I'm a klutz when it comes to my phone. I felt welcomed while in the store and I chatted up the man behind the counter - he knows his stuff. I'll definitely be back because they receive new phone covers weekly!

I strongly recommend Alvin wireless I took my I phone 7 for the LCD to replace .it was fast and…read moreeasy great price .least expensive for the repair that I've seen and I check over 15 location and Alvin was the cheapest and fastest and repair I love the service and would recommend it 100% to anyone who needs to repair the device ...

Brought in my totally destroyed Iphone.. 1.5hrs later... my phone was brand new!…read more Great service and communication.

A Disclaimer for anyone using T-Mobile insurance: If this is your assigned repair location, do…read moreyourself a favor and double check everything they try to sell you after your repair. Do not just take their word for it. I came here to get my screen fixed through T-Mobile insurance. The repair itself was fine, but the customer service afterward was an absolute joke. After the fix, they pushed me to buy a screen protector. I normally order mine from Amazon because in-store ones are usually cheap and poorly made. The only reason I agreed was because the employee assured me that if there were any issues at all, I could bring it back and they would replace it with no questions asked. The younger guy who installed it clearly did not care about doing a good job. He applied it lazily, and while it looked okay at first, within a week the protector started peeling from the bottom left corner. I went back fully expecting them to honor their own words and instead got told it would be 12 dollars to replace it. At no point during the original conversation was this replacement fee ever mentioned. The employee then pointed to some random sheet of paper nowhere near where we talked, trying to justify it. That is not how you do honest business. This is a classic bait and switch and it shows they have zero interest in standing by their word. I walked out without paying because I refuse to reward shady practices. If this is how they treat customers, I would not trust them with anything more than a basic repair. Bottom line: If you have a T-Mobile insurance claim, be extremely careful here. Record what they promise you, get it in writing, or better yet, take your business somewhere else

Bad costumer service used to be place but know they charges more to fix then buying new phoneread more

Simply the best! I've done business here many many times and I've never had one single issue. All…read morethe work gets completed correctly and on time. What I really liked about this place is the people working there and I say people because there's a lot of people working there and everyone is very friendly it's a young crowd not pushy trying to sell you stuff you don't need or trying to make a sale. They make you feel comfortable and welcome. Next time your cell phone breaks or breaks down don't panic your in good hands!

Had a positive experience and would like to thank Sage for being professional, a fantastic…read moremultitasker, kind and patient. They were extremely busy being it was the day that the new iPhone was released. It understandably took longer than it would've otherwise, but he was able to get the job done and be pleasant while assisting multiple customers. I recommend them. Thank you.

Kudos to Sage who helped organize a cellular phone purchase for us. Each family member was able to…read moreget info from Sage so a final purchase could be made. Appreciative of all time and energy on customer service provided! Five star! Thanks.

Having been an AT&T customer for over 6 years, I have never gone to a better AT&T than here! This…read moreisn't a corporate store, but rather an authorized retailer store which is a very big difference. Unlike the corporate store on Main Street, where customer service is dependent on whether or not they will make business off of you. Here, customer service starts right when you walk in. Harry (the boss) and his staff has always been patient and extremely helpful to my family and I. I am a very phone savy person and so finding the right phone for me can be pretty hard. However, Harry has always found a way to satisfy my phone related needs. I always leave here happy about my plan and even happier about my phone. Having been a customer here for quite some time, I know that what I get here is legit and the best that can be offered. Give it a try, and I'm sure you won't be disappointed.

This is the best store hands down in the flushing, NY. If you have trouble with your phone, the…read moreworkers will assist your needs. The store is a hidden gem but its easy to find.

We needed to put our phones together on one account, and port a line over from Sprint to AT&T. Not…read moreonly did these guys take care of this, they also found us a monthly discount AND a special promo for 30 shared gigs! We walked out of there with a monthly bill that's lower than the bill for just my phone and 10gigs. Excellent! You may have to wait in line to be seen, or the process (of whatever you're doing) may take a while ... but so worth it.

I had a problems with my iPhone and John in this hidden AT&T store helped me out. I went to 3…read moredifferent location to fix my iPhone and they were the only ones that could do it...John rocks!