Everything went well ! The store manager Josh did not only take the time and effort to help me guide me on how to find the parts at my 1st visit, he also waited for me even after store hour at 7 pm to pick up my headset ! 100 out of 100!!! read more

My 12-year-old computer would not turn on so uBreakiFix was recommended to me by a friend. Since they were local to me I brought my computer there to repair. They diagnosted it to be a bad mother board and processor. I told them to go ahead with the repair. They ordered the parts, and it was a couple of weeks, and the parts never came so Asad had some time, and he repaired the motherboard by replacing some components which he tested to be bad. Identifing and replacing components is a difficult task, I know because I have been in IT most of my career. So kudos to Asad. He was very patient and never gave up on my repair and a pleasure to deal with. I would highly recommend uBreakiFix for all repairs. Now I know where to bring my devices if needed. read more

Great guys here, highly recommended. Was having trouble with my dad's older phone, they were very patient and helpful.

Broken screen is the worst when you weren't expecting gravity to have a pissed off day and decided to pull everything down. Called ahead to see if they would fix my cellphone and if they had the parts in stock before I went in, they had the last screen for my phone, drove over asap. Dropped off phone and left. Got a call around 2 or so hours later and the phone was good as new. 5 star for service, but one star down cause when I went to pick up my phone, the person helping me forgot to put a mask on. Overall would still come here to have phones fixed when gravity pulls things down. read more

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I took my daughters iPad here, the screen was cracked she spilled water on it. They took it, and their website says specializes in water repair and cracked screens. They didn't fix the iPad. They changed her screen, and said they did everything they could do to fix it. I should've paid the $250 apple was charging to fix it instead of coming to them. I def wouldn't have to come out of pocket for a new iPad. FYI: I didn't pay them because they didn't fix it. read more

CHECK THE PRICE! They quoted $70 more than Garden City location. I completed all the information required on their website. The website led me to believe you could replace the cracked screen on my Ipad in 1 hour. I made an appointment and drove 1/2 hour to the Garden City store. When I got there I got the feeling I was disturbing the person. He asked why I was there, I told him my name and said I made an appointment. I showed him my Ipad (which has a keyboard that he could not figure out) and put it back on incorrectly. He told me it takes 2-3 days to fix and the cost was $239. I told him that the website says 1 hour and I was hoping to get it done the same day. He said it takes 2-3 days. I told him I guess I didn't have a choice and I would leave it. He said he had to check to see if he had the part. He went in back and told me it takes 8 days to get the part and 2-3 days to fix it. I was upset and told him I could not understand why you would waste my time asking me to complete all the information and then schedule an appointment when he could not fix it any time soon. He shrugged his shoulders. No apology, no explanation. To add insult to injury, I went to my car and called your New Hyde Park store to find out if they had the part. That location told me they had to order the part and the cost was $299. I told him I was in front of the Garden City store and they just quoted me $239. He said in my store it is $299. read more

I took a iPad Air 2 there for a charging port to be fixed or repaired. Took them 2 weeks after 2 weeks got a call the it can't be repaired. I came to the store picked up the iPad and took it to repair sharks they fixed it in less then one week. Place has BUTCHERS WORKING HERE. Never again read more

I took my laptop to the New Hyde park location to get an estimate to have my screen repaired. The rep gave me a verbal estimate but refused to give me a written estimate. I stated that it's just an estimate but he refused to write down. I needed a written estimate so I would be reimbursed thru insurance. So when they advertise Free Estimate, I suggest you beware. Steer clear of this place. read more

Just complete runaround for 2 weeks on a simple repair job on an XBox. Got a different story every time from a different person every time. Gave up. read more

Kevin at the new Hyde park location provided me with great and honest customer service. I appreciate great customer service and an honest team member. read more

Such a pleasant experience and great customer service! I needed to have a Google Pixel 3a screen replaced- brought it in at 1 and it was ready by 6 same day. I would recommend this location for any tech fixes one may need! read more

These guys are the REAL DEAL! I label myself extremely responsible and in my 30+ years of owning a cell phone I have NEVER needed repair until today when I slipped on ice and fell with my phone (Galaxy S10) in hand needing a new screen. I looked around and didn't want to just take it to any old chop shop considering there is a lot of sensitive information on these devices and I wanted it done right the 1st time! I also didn't want to wait too long for it either...I gave these guys a call and they told me they have the screen in stock and could have it done within 2 hours! What the heck,..I dropped it off and the young man was very professional, knowledgeable and friendly. He told me exactly what he was going to do, and assured me it would be fixed properly and retain the water proofing. He also mentioned that they are an authorized SAMSUNG repair center which made me feel very comfortable. I came back to pick up my device precisely at 1 pm when they said they were going to be done and wouldn't you know it...DONE! It looked like a brand new phone and operates perfectly! Im still stunned because most of the time people over promise and under deliver...This was quite the opposite! I HIGHLY RECOMMEND UBREAKIFIX TO HAVE ANY REPAIRS DONE ON YOUR CELL PHONE! I hope I never need another phone repair but in the chance I do, theres no question where I'll take it! Very well done guys! Keep up the great work! Thank You! read more

I called the store and they were informative and extremely courteous and helpful. They fixed the iPhone 8 within an hours time. I have already recommended to my friends!! Hopefully nothing else breaks here for me anytime soon, but if it does i will be a returning customer for sure. read more

I thought I had a cracked screen and brought my Apple Xr in to be repaired. I was greeted by Dylan who was courteous and professional. He look at my Apple Xr and said the screen protector was cracked not the screen. Dylan was awesome to deal with and I will be back again as I've been here before. Thanks for being open during the pandemic. Be well. read more

Had an emergency and the staff here was fabulous. Phone was repaired for quoted price and done quickly. Will definitely use again if we need something in done!! read more

Absolutely the best customer service. They were extremely friendly thorough and fast. They changed my iPhone screen and tested the phone in less than 30 minutes. Amazing!!! read more

Nick was fabulous! I came in with a scattered phone screen and he had had my phone fixed and ready much earlier than I expected which was amazingly thoughtful given I was with my son who was getting restless! Would definitely recommed this store! read more