I just went to the Greenpoint location because the charging port on my iPhone wasn't working. The guy working there fixed it and was very friendly and provided excellent customer service. This is probably the third time I've gone to this location, and each experience has been very positive. If you are in Greenpoint and have any repairs needed for your phone, I highly recommend Mr. Fixsmith. read more

I should appologize for the delay in doing this. Greeting from Plant City Florida. I used to live in Forest Hills NY before moving to Florida. I lived there for over 23 years and the last 10 years more or less, I have been going to Mr Fixsmith. Mr fixsmith was my go to place to get anything IT related fixed. If I needed an IPhone to give to family members as gifts. The accessories there for both the IPhne and Android were great. They are the go to place there. I have two iphones, an IPhone 12 RED and an Iphone 12 Pro Max that did not want to turn on. I did have an IT place here in Florida look at it without opening it up. This my error. I called Mr Fixsmith in Forest Hills and talked to Mahmoud. I let him know of the situation and told him I'd be willing to send both phones to him via UPS so that he could look at it. The cost of the UPS was on me and that was ok. Mahmoud was great. The batteries in both devices needed to be replaced. He called me to let me know what was going on and an approximate date the devices would be fixed. He did set my expectstions which were spot on. Mahmoud is an A++ professional. I appreciated the communication. It's my experience, that kinda of communication does not happen much here in Florida. I had a trust relationship when I lived in Forest Hills and unfortunately, being here in Florida, it lessoned but not anymore. I needed a reminder of that relationship and Mahmoud showed that to me indirectly. I won;t be going anywhere except Mr Fixsmith to have my hardware fixed no matter what. Steve, you have top notch people working for you and I truely appreciate the service. BTW, the two iphones are working perfectly. I have two sisters here that are currently using them. If I could give more than five stars, I would Again, the service was A++. read more

I have been to this place twice. They are very helpful and the price is right. They actually fixed an issue that ubreakifix couldn't figure out. read more

I was referred here by the insurance provider when I filed a claim for my Samsung Galaxy A20. First, the location was easy to get to and find. When I walked inside I was immediately greeted and had my information taken to begin work to restore my black screen malfunction. I waited and the repair took less time than expected. The owner and staff were very friendly and helpful in answering questions. I'm very satisfied with the repair and would consider purchasing a cell phone or other equipment or accessory from this location in the future. read more

Al was patient and thorough, and spent time explaining things to us and I would definitely go there again.

Went to this place because it was in the hood. Battery change on an old iPhone that I refused to part with :). the guy was professional and fast. Even gave me a free screen protector. My iPhone still works a year and half later even though my friends all make fun of me and want me to buy a new one--but I just refuse to let go of a good thing! Haha read more

Al expertly answered all of my questions and, after ordering a necessary part, swiftly repaired my cracked phone screen. I am very happy that my phone is now fixed and looks great! My Mr. Fixsmith experience at this location was a positive one and, should the need for future phone repairs arise, I would definitely go back. read more

The first time I went to them they were helpful and that's why I went back to them. Nope don't do it. The young man with the curly hair is rude and obnoxious as well as the short balding larger man. They acted annoyed the moment I walked in. They sold me a product that broke in two days. I didn't drop it or hit it against anything. $53 down the drain. Update It's funny how the own has a response for everything. The people that work there don't match the description. They were their a week prior to the review. As far as trying to resolve the issue. Your employee called you and you made no concessions sir. I want to stay away from Amazon and support the small business owners but you make it hard. $53 down the drain. Amazon $9 Never again!!! read more

Fast and reasonably priced. Friendly service too. Parking sucks but hey. It's NYC. iPhone screen replaced in 10 minutes. Clean safe place right on main drive. read more

Walked in with a cracked Samsung 9 screen. Jacob said he didn't have that screen in stock, but would run out and get it. Came back in the afternoon, and the new screen is on and works perfectly. read more

Just over priced services. Not worth going to. Wanted to charge for more but I just said no. This establishment ripped me off money. For a plain job. I wish I was not in a hurry I should t have went here. read more

Okay, we LOVE Jacob!! Excellent customer service, kick-ass job on the iPad repair, and not to mention, he's definitely a cutie :-D definitely will come back if I ever need anything fixed. But hopefully, I won't be so clumsy next time read more

My phone was completely destroyed, Jacob guaranteed and replaced my screen within 30 mins as promised. He was fantastic and prompt. I'd recommend this place to anyone! read more

Great service from beginning to end. I used the "get a quote" feature to ask them about screen repair. They responded quickly to my initial request and follow-up questions. Thankfully, they were still open even during the Coronavirus shutdown, and they repaired my phone quickly at a very fair price, and with a super friendly attitude. read more

Well deserved 5 star rating. I had a broken iPhone 7plus and I put out a quote for a bunch of places and these guy were the fastest response and same day service. They quoted me and stood by there quote. If you live in forest hills and you like to support the community and business in the neighborhood like I do then this business is well deserved of your time and money. All the guys that work there are patient and they take there time and they dont make you feel rushed. Big shout out to Jacob for getting me set up. read more

This is the second rave review I am writing about Al, the software engineer at Mr. FixSmith at Queen's Blvd Mobile shop. He is really a Master of Tech. Today he connected my new keyboard to mini Ipad in a second and went over the details of connecting my RAV4 wireless device on a forthcoming African safari with SD camera card ..ie downloading pohtos to Google phone and I pad. 3 technical manuals which one can never understand in 5 minute lesson from Al. Al thanks a lot for all the knowledge. Beats these technical manuals that layperson can't really follow to apply in practice. read more

Great costumer service and my phones works great. Jacob fixed my screen within 30 minutes.

Really fantastic service from Jacob. He responded super quick from my Google inquiry, gave me a reasonable quote, and I was able to get my phone screen fixed in a seamless, hassle-free transaction, all in the middle of COVID-19. Wish I could give him more stars! read more

They were quick with messages, and I got the whole thing done the same day, in 30 minutes with a very good price ($70). Jacob was professional and really sweet. I wanted to tip, but didn't have the cash on me. I will go to this shop if I ever come across another phone problem. He's wonderful, and the service is 100% read more

Great experience at this store Would definitely recommend Very honest and will come back with any other issue I have in the future. I had my screen changed and my phone looks brand new again ! read more

I found this place on Yelp & called because my phone broke. I was delirious and anxious. I spoke with Jacob and he was willing to stay open later for me until i actually got off work. He fixed my phone in 20 minutes and had me on my way. Jacob is kind, patient and extremely welcoming! Will recommend this place to everyone everywhere. Thank you Jacob! read more

This place is a life saver!! Saved my iPad - twice Saved my iPhone - once Saved me money - every visit Mitchell was on point, professional and honest. Sherry, the shops "mother" she's amazing. Oh and they play off the hook music. read more

Felt comfortable as soon as i walked through the door! Well experienced staff, friendly service and quick! Purchased coupon from Groupon and no questioned were asked at the shop! Broken iPhone 5s screen repaired within 20mins. Overall smooth transaction Thanks! read more

Crazy weather and I fell down my stairs. Yea haha but whoops there goes my phone. And crack there goes my screen. Searched online and found we fix phones. And I literally put 50 cents in the meter and my phone was done! Quick and professional! If I ever have a freak accident like this again I'll be back here! Thanx guys! read more

Glad I got my phone repaired at We Fix Phones. Great customer service and fixed my phone in a timely manner. I felt the good vibes as soon as I walked in . Cynthia read more

Called in and jacob or jake excuse me if I mess up his name was super nice and pleasant in helping me with my issue. My iPhone charging port was acting up. He suggested that it could be dirt build up inside the port. Came to the shop removed the dirt for free in less then 5 mins. Super helpful and great guy. Definitely check out this store excellent service you would not regret. read more

Super helpful and efficient! Replaced the screen on my Samsung Galaxy S8+ looks good as new and put on a tempered glass screen protector as a bonus! read more

Walked in to get my iPhone fixed and I was greeted by friendly customer service ... they took my phone and repaired the screen for a good amazing price ...the service is a plus and the friendly staff is also a plus they got a huge selections of cases and by the looks of it can fix any phone !!! And it's a very friendly location on queens blvd right in front of the subway and bus stop read more

I cracked my IPhone's screen and they repaired it beautifully within minutes and threw in a free screen protector. The guy who fixed my phone was so nice and had great customer service. I highly recommend them. The price is also unbeatable compared to Apple's prices for the same service. read more

Mr. Fixsmith - Before and after of my screen. Excellent job! - Mobile Phone Repair Near Me - Forest Hills, New York

Been using WE FIX PHONE NY for 2-3 years now. My kids are young so I'd rather purchase a used phone for them in the event they break the phone I wouldn't feel bad since the phone is not new. The used phones are quality and priced competitively. They work efficient and they work with such attention to detail of fixing a phone or replacing. I have purchased 2 phones from them and I've had 2 iPads and a phone fixed. I highly recommend them and it shows since I've been dealing with WE FIX PHONES NY for years! read more

My iphone fell and the screen shattered, worst feeling ever. Thanks to my cousins recommendation my phone was fixed in less than 30 minutes. They did such a great job it was like a brand new phone all over again! And I got lifetime warranty.I definitely recommend We Fix Phones NY. And I got their 5D phone screen protector so this won't happen again. read more

My husband took my phone here to get the screen replaced on my iPhone 7. He said the service was good, and my screen looks good so of course I'm happy. The area where the store is sucks for parking! Best bet is to either have someone run in for you or take public transit. read more

The camera on my iPhone had been broken for months and months. Apple said it'd be $400 to fix. This place fixed it in 20 minutes for $100. Great customer service and way better than dealing with Apple. read more

I needed to to my phone fixed and missed the appt because life happens and the owner reprimanded me like lolololo he did say "have a nice day" at the end but i will never give my money to someone who is unprofessional like this at all ever byeeee read more

Great shop for computer components, computer repair, phone repair and more. Great prices for new and second hand devices.

I went here because of the good reviews. The service seemed fine and was done quickly to have a shattered screen replaced. Within about a week, after I left the area, my iPhone started acting peculiar. It would stop scrolling and the screen was really dark. I had to turn it off and on to get the scroll to work, but the screen remained too dark. I had to go to Apple to have it redone, spending another $100. Apple fixed it properly. I'm sure I could have gone back to fix it, but it wasn't worth driving 100 miles back to Queens. Boo. read more

I cracked my phone's screen and needed it to be fixed. I'm so glad I read the other reviews about this store. The service Jacob gave was amazing. He was so sweet and honest. I highly recommend this store if you need anything done to your phones or tablets!!!!!! :) read more

In just 30 mins my iPhone 8 Plus screen was back to brand new! Highly recommend! My phone looks brand new!

This place was fantastic! Not only did they do an exceptional job on repairing my phone, but they were accommodating and very professional. I highly recommend it to anyone who needs any repair work done on their phones and is looking for quick and reliable work. Thank you so much guys! read more

My go to place for whenever my phone is broken! My screen had cracked the morning of and I Immediately went to see Jacob, they open at 10am and he was done by 10:22am. So quick and fast and I even got to watch Netflix while I waited! Best customer service and super efficient, I left with a fixed screen, a beautiful case, and a glass screen protector! My total was $100 for the repaired cracked screen on a 6S iPhone! Easy 5 stars you can't beat the price or the wait time! read more